Hi There Anonymous,
So glad to hear you enjoyed your time with us! We are thrilled to hear you enjoyed breakfast, it is after all the most important meal of the day.
We hope to welcome you back again soon.
Thanks,
Shani
10/10 (非常に良い)
宿泊されたお客様
2019 年 10 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 9 月に 4 泊滞在
Shani からの返信 (投稿日 : 2019 年 10 月 8 日)
Hi Anonymous,
Thanks for your 5* rating! We hope to see you again soon.
Thanks,
Shani
Hi There!
Thanks for your 5* feedback, we are thrilled to hear you enjoyed the minibar and found our team welcoming. I have made note of the water pressure in your room so we can have this resolved.
We hope to welcome you back again soon.
Shani
8/10 (良い)
宿泊されたお客様
出張
2019 年 9 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
非常に綺麗でベットメイキングもきちんとしている。
宿泊されたお客様
2019 年 8 月に 4 泊滞在
Shani からの返信 (投稿日 : 2019 年 9 月 16 日)
Hi There Anonymous,
Thanks for your lovely feedback! We are so glad to hear you enjoyed your stay, we hope to welcome you back again soon.
Thanks,
Shani
Good Morning Anonymous!
Thank you for your lovely feedback, we are so glad you enjoyed the minibar and our fabulous location!
I have shared your feedback with our team who are as thrilled as I am.
We hope to welcome you back again soon.
Have a fabulous week.
Shani
出張で一人で宿泊しました。
外観は古いのですが、内装は現代風に改装されています。
スタッフの方も愛想がよく、親切でとても居心地よく過ごせました。
I stayed there alone. It was the part of my buisness trip.
Although Facade is old fashioned, interior is good with modern decoration.
Staffs are gienial, kindly and friendly, it was very cozy to stay.
Free minibar is beyond my expectation.
Ira Frey, Front Office Managerからの返信 (投稿日 : 2018 年 2 月 7 日)
こんにちは、
あなたの素敵なご意見ありがとうございました。
すてきな一日を!
10/10 (非常に良い)
damien、tokyo, Japan
2017 年 9 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly staff and perks in the room
Very nice hotel with modern vides and lots of perks : free coffee, free jelly Beans, free bar in the room and the list goes on.
damien
2017 年 9 月に 5 泊滞在
Ira Frey, Assistant Front Office Managerからの返信 (投稿日 : 2017 年 10 月 3 日)
Hi Damien,
Thank you so much for taking the time and leaving us some feedback :)
I am delighted to read that you enjoyed our freebies (who doesn't like a free caffeine hit ;)).
I will be sure to pass on your lovely feedback to the team too.
We hope to have you back soon.
10/10 (非常に良い)
Kevin、COCKBURN CENTRAL
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect place to stay while in Sydney for business.
Kevin
2024 年 5 月に 3 泊滞在
8/10 (良い)
Luke
2024 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Luke
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Emily
家族旅行
2024 年 5 月 17 日
Beautifully restored hotel in a great location for a fair price
Emily
2024 年 5 月に 1 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Emily,Thank you for your wonderful 5/5 rating! We're thrilled to hear that you enjoyed our beautifully restored hotel, its great location, and found it to be fairly priced.Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay.Best regards,
10/10 (非常に良い)
Daniel
2024 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Daniel
2024 年 5 月に 1 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Daniel,Thank you for your perfect 5/5 rating! We're delighted that you had a fantastic stay with us.We look forward to welcoming you back soon.Best regards,
10/10 (非常に良い)
Fay
グループ旅行
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved this quirky hotel! So much fun!
Easy reach of Darling Harbour and beyond.
Fay
2024 年 5 月に 2 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 5 月 11 日)
Hi Fay,Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed your stay at our quirky hotel and found it to be so much fun. It's great to know that our location made it easy for you to explore Darling Harbour and beyond. We hope to welcome you back for another enjoyable stay soon!Best regards,
10/10 (非常に良い)
Irene、CAVES BEACH
カップルで旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Have stayed before and will stay again. Fantastic hotel and the recognition of it being a special occasion wonderful
Irene
2024 年 4 月に 1 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Irene,Thank you so much for your glowing review and for choosing to stay with us again! We're thrilled that you had a fantastic experience and that we could make your special occasion even more memorable. Providing a welcoming and personalized experience for our guests is incredibly important to us, and we're delighted that we could exceed your expectations.We can't wait to welcome you back for another wonderful stay in the future! If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. Until then, take care and best wishes from all of us here at the hotel!Kind regards,
10/10 (非常に良い)
Kayla
カップルで旅行
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Brilliant
Kayla
2024 年 5 月に 1 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Kayla,Thank you for the perfect rating! We're thrilled that you had such a wonderful experience during your stay. If there's anything else we can do to make your next visit even better, please let us know. We can't wait to welcome you back for another fantastic stay!
10/10 (非常に良い)
Susan
出張, グループ旅行
2024 年 5 月 5 日
Lovely place, very clean the guy that checked us in was very polite and helpful. Will definitely stay there again.
Susan
2024 年 5 月に 1 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Susan,Thank you for the glowing review! We're thrilled to hear that you had a fantastic experience at our hotel. It's great to know that you found our place lovely, clean, and that our staff provided excellent service during check-in. We look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can assist you with, please don't hesitate to reach out.Kind regards
8/10 (良い)
Lily
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lily
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Cheryl
2024 年 4 月 30 日
Cheryl
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Soo Young
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hospitality. Great staff. Room was very cozy and clean
Soo Young
2024 年 4 月に 7 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Soo Young,We're thrilled to hear that you enjoyed your stay with us and that our hospitality, staff, and accommodations met your expectations! Providing a cozy and clean environment is essential to us, and we're delighted that you found your room comfortable and welcoming. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels until we meet again!Kind regards,
8/10 (良い)
Jacqui
2024 年 4 月 21 日
良かった点 : 清潔度
Jacqui
2024 年 4 月に 1 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Jacqui,Thank you for the 4-star rating! We appreciate your feedback. If there's anything specific that we can do to improve and earn that extra star next time, please let us know. We're committed to providing the best possible experience for our guests.Kind regards,
10/10 (非常に良い)
Shannon
2024 年 4 月 21 日
Shannon
2024 年 4 月に 1 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 5 月 17 日)
Hi Shannon,Thank you for your fantastic 5/5 rating! We're thrilled to hear that you had a wonderful experience during your stay with us.We look forward to welcoming you back for another great stay in the future.Best regards,
10/10 (非常に良い)
Paul
カップルで旅行
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a lovely stay at the hotel. Great staff, small bit well appointed rooms. Breakfast was great and excellent coffee!
Paul
2024 年 4 月に 1 泊滞在
Sanzita Gからの返信 (投稿日 : 2024 年 4 月 21 日)
Hi Paul,I'm glad to hear you enjoyed your stay at our hotel! Thank you for your kind words about our staff and rooms. We strive to provide a comfortable and welcoming experience for all our guests. It's fantastic to know that you enjoyed the breakfast and found the coffee to your liking. We look forward to welcoming you back on your next visit!Kind regards
8/10 (良い)
Ute
家族旅行
2024 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked the stay in this Hotel.
The music on thursday evening we enjoyed very much !!!
Ute
2024 年 4 月に 1 泊滞在
Sanzita からの返信 (投稿日 : 2024 年 4 月 21 日)
Hi Ute,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that the music event on Thursday evening added to your enjoyment. We strive to create memorable experiences for our guests, and it's fantastic to know that our live music event was a highlight of your stay.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back soon for another wonderful stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing our hotel!
10/10 (非常に良い)
Mark
カップルで旅行
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place great location. Highly recommend.
Mark
2024 年 4 月に 1 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Mark,Thank you for the outstanding 5-star review! We're thrilled to hear that you had a fantastic experience with us and that you enjoyed our great location. Providing our guests with a convenient and enjoyable stay is always our goal, and we're delighted that we could meet your expectations.Your recommendation means the world to us, and we truly appreciate your kind words. If you ever find yourself in the area again, we would love to welcome you back for another wonderful stay.If there's anything else we can assist you with or if you have any special requests for your next visit, please don't hesitate to let us know. We're here to ensure your future stays are just as enjoyable.Warm regards,
10/10 (非常に良い)
Teddy
2024 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Such a unique hotel with a great staff. My room was great and bed was super comfy. I will definitely return.
Teddy
2024 年 3 月に 1 泊滞在
SGからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Teddy,Thank you for your glowing 5-star review! We're thrilled to hear that you had such a positive experience during your stay with us. Providing a unique and comfortable experience for our guests is what we strive for, and we're delighted that you enjoyed your room and found the bed super comfy.Your kind words about our staff mean a lot to us. We're dedicated to providing exceptional service, and we're thrilled that our team made a positive impression on you.We can't wait to welcome you back for another fantastic stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!Warm regards,
10/10 (非常に良い)
Shiva
2024 年 4 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Shiva
2024 年 4 月に 1 泊滞在
SGからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Shiva,Thank you for the 5-star rating! If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure your experience remains exceptional.Kind regards,
10/10 (非常に良い)
Olivia
2024 年 4 月 8 日
Olivia
2024 年 4 月に 1 泊滞在
Sanzita Gからの返信 (投稿日 : 2024 年 5 月 7 日)
Hi Ilivia,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kind regards,
2/10 (非常に不満)
Yasmin
家族旅行
2024 年 4 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room the size of a shoe box. No window the air conditioner was turned off at the central control. I asked twice to be sorted A Cockroach
Greeted me when I woke. Leak in the roof.. Drip drip drip…from 3am. Accommodation was depressing. I did talk to the front desk and they said all will be fixed but nothing . I really expected such a different experience. I went on reviews but I can see it wasn’t my weekend to share their similar experience.
Next time I will book the big chain hotels.
Yasmin
Sanzitaからの返信 (投稿日 : 2024 年 4 月 8 日)
Hi Yasmin,We're terribly sorry to hear about your disappointing experience during your recent stay with us. Your feedback is incredibly valuable to us, and We want to assure you that we take it very seriously.We apologize for the inconveniences you encountered, including the issues with the room size, lack of a window, malfunctioning air conditioner, presence of a cockroach, and the leak in the roof. This is certainly not the experience we want our guests to have, and We're deeply sorry that we failed to meet your expectations.Please know that we have taken immediate action to address these issues and ensure that they are rectified. We are conducting a thorough inspection and implementing necessary measures to prevent such occurrences in the future.Your comments have been shared with our management team to ensure that we learn from this and make improvements wherever necessary. We genuinely appreciate your feedback, as it helps us to identify areas for improvement and strive to provide a better experience for all our guests.While I understand your decision to choose a different accommodation option in the future, I hope you will consider giving us another chance to regain your trust. Should you decide to return, please don't hesitate to reach out to me personally, and I will ensure that your stay exceeds your expectations.Once again, please accept my sincerest apologies for the shortcomings you experienced. Thank you for bringing them to our attention.Kind regards,
10/10 (非常に良い)
Yangmay
カップルで旅行
2024 年 4 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such a comfortable and clean base to come back to after exploring Sydney :)
Yangmay
2024 年 3 月に 3 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 4 月 10 日)
Hi Yangmay,Thanks a bunch for the awesome feedback! We're thrilled to hear that our hotel served as a comfy and clean home base for your Sydney adventures. There's nothing better than coming back to a cozy spot after a day of exploring!If you ever find yourself back in Sydney, we'd love to welcome you again for another round of comfort and cleanliness.Cheers to more great travels!
10/10 (非常に良い)
Kathie、Calgary
2024 年 4 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the candy bar and the hotel felt safe
Kathie
2024 年 3 月に 2 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi kathie,Thank you for your outstanding 5-star review! We're thrilled to hear that you enjoyed our candy bar and that you felt safe during your stay. Creating a welcoming and secure environment for our guests is a top priority for us, and we're delighted that we could provide that for you.Your feedback means a lot to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,
10/10 (非常に良い)
Greg
2024 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Eclectic hotel close to Darling Harbour. Lovely staff, great cafe and little surprises such as free (non alcoholic) mini bar and a lolly station in the foyer!
Greg
2024 年 3 月に 1 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Greg,Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed your stay at our eclectic hotel near Darling Harbour. Providing a unique and memorable experience for our guests is what we strive for, and we're delighted that you appreciated our quirky touches like the free (non-alcoholic) mini bar and the lolly station in the foyer.We're also pleased to hear that you found our staff lovely and enjoyed our great cafe. Delivering exceptional service and amenities is important to us, and we're glad that it made your stay even more enjoyable.Your feedback means the world to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,
10/10 (非常に良い)
Luis
2024 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location.
Everything you need.
Luis
2024 年 3 月に 2 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Luis,Thank you for the fantastic 5-star review! We're thrilled to hear that you enjoyed our hotel's great location and that you found everything you needed during your stay. Providing a convenient and comfortable experience for our guests is our top priority, and we're delighted that we could meet your expectations.Your feedback means a lot to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,
8/10 (良い)
Graham J、Ourimbah
2024 年 3 月 31 日
Graham J
2024 年 3 月に 1 泊滞在
SGからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Graham J,Thank you for the 4-star rating! We appreciate your feedback. If there's anything specific that we can do to improve and earn that extra star next time, please let us know. We're committed to providing the best possible experience for our guests.Kind regards,
8/10 (良い)
Margaret
2024 年 3 月 26 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Margaret
2024 年 3 月に 3 泊滞在
SGからの返信 (投稿日 : 2024 年 5 月 7 日)
Hi Margaret,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kind regards,
6/10 (普通)
Anita
家族旅行
2024 年 3 月 25 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Unique and quirky. Great location. Beds comfortable.
AC was set to auto and room temp went hot then cold. Recommend ask for this setting be unlocked. Experienced noise disturbance during night-repeated mechanical knocking. Could have just been room 215.
Anita
2024 年 3 月に 1 泊滞在
Sanzita Gからの返信 (投稿日 : 2024 年 5 月 7 日)
Hi Anita,Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our unique and quirky atmosphere, as well as our great location, and that you found the beds comfortable. We apologize for any inconvenience caused by the automatic setting of the AC and the fluctuating room temperature. Your suggestion to unlock this setting is duly noted, and we'll certainly look into it to improve our guests' comfort.Additionally, we're sorry to hear about the noise disturbance you experienced during the night, particularly the repeated mechanical knocking. We'll investigate this matter further, focusing on room 215, to ensure that such disturbances are addressed promptly.Your feedback is invaluable to us, and we appreciate your honesty. We hope that despite these issues, you would consider staying with us again in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.kind regards,
6/10 (普通)
Adam
2024 年 3 月 23 日
良かった点 : 清潔度、施設のコンディションと設備
Adam
2024 年 3 月に 5 泊滞在
Sanzitaからの返信 (投稿日 : 2024 年 4 月 22 日)
Hi Adam,Thank you for your feedback and the 3-star rating. We're sorry to hear that your experience didn't meet your expectations. Your satisfaction is important to us, and we'd love to learn more about your stay to address any concerns you may have. Please feel free to share any specific feedback or suggestions you have so we can work towards improving our services. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. If you have any further comments or if there's anything we can assist you with, please don't hesitate to let us know. We're here to ensure your satisfaction.Kind regards,