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"We loved the hotel, the room was lovely, the beds were so comfy, the Dyson hairdryers,comimentary chocolates and bath room toiletries were really first class. Unfortunately the a/c in our room wasn’t working so it was very hot but the staff were very helpful and although couldn’t fix it they compensated us very generously Great location, lovely bar, garden and breakfast. We will be back ☺️"

"I liked the service and cleanliness of the hotel. Breakfast is nice. I didn't like the hill to reach the hotel and the fact that my room didn't have a view."

"Restaurant “Crab” has supposedly great reputation. It was mediocre at best. Server (and apparently cook) didn’t know difference between two fish on “special of the day.” Ordered Sea Bass-got Bream!! Included breakfast buffet was ok but I suspect no staff member has ever walked through it. Cups and plates on tables but food on buffet other side of room - no plates or cups on buffet. When asked, waiter said “they’re on your table.” Lots of Verrrrrrry strong coffee but no cups. Water for tea...

"The check in was quick and the bed was comfy "

"Very nice hotel , great breakfast "

"Hotel was pleasent,clean,service was a little bit slow,sometimes,but overall a nice stay"

"Had a really lovely stay at the HIE Gunwharf Quays. The staff were excellent & my room was clean & quiet. Couldn’t have asked for more. The hotel is also in a perfect spot for shopping,restaurants & visiting the Isle of Wight. I wouldn’t hesitate to stay here again"

"Very conveniently located to the Bournemouth International Centre. Great hotel with spa facilities. "

"Convenient and easy to find location. Very interesting building with excellent sized rooms. Very friendly welcome with excellent room facilities. The food was fantastic, so delicious and beautifully cooked. Worth visiting just for the grub. "

"The only issue I had was the walls are so thin I could hear the man and woman in the next room talking very loudly. Also they kept banging the doors. This led to a bad nights sleep."