Dear Guest,Warm greetings from L7 Gangnam.Thank you for choosing our hotel and taking your valuable time to post this review about your experience.However, we are very sorry about your inconvenience which you have experienced.We shared your comments with relevant department and all the employees.We will take into consideration your comments to offer better service next time.We hope to see you next time and we will serve you with improved service. Best Regards,L7 GANGNAMThe Management

Dear Ms. IzumiThank you for staying at our hotel and taking your precious time to share your experience. We are so glad to hear that you had a pleasant stay and a great time with us.Unfortunately, a bathtub is only in Superior type of room. Also, please note that even in Superior type, there are two types (shower booth only or a bathtub). Therefore, if you leave a comment on your next reservation that you prefer to have a bathtub, then we will take into prior consideration to assign your room with a bathtub. (The room type has to be superior) We are willing to promise that we continuously strive to provide much better service and comfortable stay. Thank you again for sharing your experience, and we hope your next visit will be as wonderful as the previous one.We look forward to meeting you again soon.L7 GANGNAMThe Management