施設の正面 (日没後)

ヒルトン サンフランシスコ フィナンシャル ディストリクトの口コミ

4 out of 5

口コミ

8.8

非常に良い

評価 10 - 24 件の口コミ中 16 件が非常に良い" "
評価 8 - 24 件の口コミ中 3 件が良い" "
評価 6 - 24 件の口コミ中 2 件が普通" "
評価 4 - 24 件の口コミ中 3 件が不満" "
評価 2 - 24 件の口コミ中 0 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

9.0/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Jason

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very nice.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Sonya

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was very posh
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 28 日)
Sonya, thank you for your kind words. The team members at the Hilton San Francisco Financial District are delighted you enjoyed the luxurious ambiance. We’re looking forward to welcoming you back soon!

10/10 (非常に良い)

Christine

カップルで旅行
I tried to call the process and waited on home for 15 minutes, got hung up on, call back, hung up again, call back finally got someone on the phone and explain to them how bad that service was. The housekeepers were very sweet and the front desk people when we checked in, were also very sweet. Coffee in the room! The coffee downstairs although expensive was good.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 27 日)
Christine, thank you for your detailed review of your stay at the Hilton San Francisco Financial District. We're pleased to hear that you found our team members at the front desk and housekeeping to be very sweet. It is also wonderful to know that you enjoyed the convenience of the in-room coffee and the quality of the coffee downstairs. Your feedback regarding the phone experience has been noted. We're looking forward to welcoming you back for another stay.

8/10 (良い)

Sich-Ich Peter、San Diego

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great hotel in the financial district
2024 年 2 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
We appreciate your lovely rating!The satisfaction of our guests is important to us so we can't wait to see you back again at Hilton San Francisco Financial District soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 (非常に良い)

Paula

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the location. It was in the heart of Chinatown and was fairly close to everything. Being so close to fisherman’s wharf was the best part. Taking bikes to go see the wharf was great!
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Paula, thank you for sharing your wonderful experience at Hilton San Francisco Financial District. We're thrilled to hear that you enjoyed our prime location and the proximity to Chinatown and Fisherman’s Wharf. It's fantastic that you took advantage of the bikes to explore the area. We're looking forward to your next stay with us!

4/10 (不満)

Martin、West Sacramento

グループ旅行
Parking $68
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Martin, thank you for your feedback. The hotel takes note of your concern regarding the parking fee and appreciates your input. Pricing is regularly reviewed to ensure it remains competitive for our location. We hope your stay had other positive aspects and would be pleased to discuss any further concerns directly.

10/10 (非常に良い)

Korrie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Balcony Room and view were both awesome and staff was helpful and friendly.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 24 日)
Korrie, thank you for the glowing review! The team at Hilton San Francisco Financial District is thrilled to hear you enjoyed the balcony room and the view, as well as the helpful and friendly service from our colleagues. We look forward to welcoming you back!

10/10 (非常に良い)

Dana Jo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean, front desk and housekeeping both pleasent and nice! Will definitely be back!
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Dana, thank you for your kind words about Hilton San Francisco Financial District! The team members were delighted to read your comments about their service. It’s wonderful to know you found everything to your satisfaction and look forward to your next visit!

10/10 (非常に良い)

Kyle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a comfortable stay
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 22 日)
Kyle, we're delighted to hear you had a comfortable stay at Hilton San Francisco Financial District. We look forward to welcoming you back soon.

10/10 (非常に良い)

Maria

良かった点 : スタッフとサービス、施設のコンディションと設備
Great location
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Maria, thank you for highlighting the great location of the Hilton San Francisco Financial District. We're delighted you enjoyed your stay and hope to welcome you back soon. Safe travels!

4/10 (不満)

Barbara、Eureka

カップルで旅行
The room smells and the coffee was gross. I had to put my husband T-shirt on the pillow to fall asleep
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Barbara, thank you for sharing your feedback. It's concerning to hear that the room's odor and the coffee did not meet your expectations. Our team is committed to addressing such concerns and ensuring a pleasant experience for our guests. We hope to have an opportunity to provide a better stay in the future.

10/10 (非常に良い)

Brandon lee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Brandon Lee, Hilton San Francisco Financial District is delighted to see your excellent rating. It’s fantastic to know you had a wonderful stay. We're looking forward to welcoming you back soon!

4/10 (不満)

Katrin

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dirty, very dirty! Rude staff! Charged us 60 dollars for parking for a 19 hour stay!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Katrin, we're truly sorry to hear of your recent experience. Cleanliness and customer service are our top priorities and your feedback will be forwarded to our team for further discussion. Regarding parking, prices are determined by the local market and we assure you we do our best to remain competitive. We do hope for an opportunity to improve your perception in the future.

10/10 (非常に良い)

Gabriel

2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 27 日)
Gabriel, thank you for your fantastic rating! The team at Hilton San Francisco Financial District is thrilled you had an excellent stay. We're looking forward to welcoming you back soon!