The food was not good and there were not beverage choices. Everything in the gift shop was marked up to double the price.
Wade
2024 年 4 月に 5 泊滞在
6/10 (普通)
Jeniffer
カップルで旅行
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nos tuvieron que cambiar de cuarto tres veces. La primera el cuarto tenía hongo en sábanas y paredes del balcón. La segunda el aire no funcionaba bien. La tercera la puerta tenía problemas con la cerradura de la tarjeta. Amerita una remodelación en general. La comida no fue la mejor tampoco. Aunque reconozco que esto suele suceder en los hoteles “all inclusive”.
Jeniffer
2024 年 4 月に 3 泊滞在
6/10 (普通)
Shawana
2024 年 5 月 5 日
My original reservations were made for this hotel, but upon arrival we were informed that the hotel was closing, and we were switched to hotel RIU Marcos, which was a much better motel, and the facilities was exactly what we pictured goodness this hotel was closing
Shawana
2024 年 4 月に 3 泊滞在
6/10 (普通)
Sara M
2024 年 5 月 2 日
Sara M
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Ismet
家族旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff at RIU is amazing, they provide excellent service. Location is great with beautiful beach 🏝️. Property is well maintained. Food is great. Spa and wellness, very good. The only thing where I would like to see some improvements are rooms that can use some updates, bed mattresses are slightly too firm for my preference.
Overall I would recommend this property to my friends and family.
Ismet
2024 年 4 月に 7 泊滞在
10/10 (非常に良い)
John
家族旅行
2024 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would have given 5 stars for everything except that the entire hotel was closing the day we left for 4-month grand renovation. Should be spectacular when it reopens but during our stay they were removing art, mattresses, room fixtures etc. and halls and elevators not as clean as they could be. We felt rushed to leave.