This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
Annette
2024 年 4 月に 3 泊滞在
8/10 (良い)
Evelyn、Mooloolah
カップルで旅行
2024 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Evelyn
2024 年 2 月に 5 泊滞在
6/10 (普通)
Nathan
2024 年 1 月 8 日
Nathan
2024 年 1 月に 1 泊滞在
8/10 (良い)
Lindy Jane
家族旅行
2024 年 1 月 8 日
良かった点 : 清潔度、設備とサービス
Lindy Jane
2023 年 12 月に 10 泊滞在
8/10 (良い)
BERNARD
2023 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
BERNARD
2023 年 7 月に 4 泊滞在
8/10 (良い)
Vesna
2023 年 7 月 13 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Vesna
2023 年 6 月に 10 泊滞在
6/10 (普通)
Andrew、Bushland Beach
家族旅行
2023 年 7 月 11 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Andrew
2023 年 6 月に 10 泊滞在
8/10 (良い)
Sonia
小さなお子様連れの家族旅行
2023 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away).
Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower.
Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.
Sonia
8/10 (良い)
Alban Ah Chay Khinchow
小さなお子様連れの家族旅行
2023 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス
This review is made in the following context:
1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones;
2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited.
We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay.
With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
Alban Ah Chay Khinchow
2023 年 4 月に 7 泊滞在
2/10 (非常に不満)
Liz
家族旅行
2023 年 4 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.