8/10 (良い)
Tina M
家族旅行, グループ旅行
2024 年 6 月 7 日
There were a few things that will keep me from going back to this place. The slamming doors from our neighbors. The doors had nothing to keep them from SLAMMING shut. You could see the outside light coming In all around the door. No elevators with my request to being on the first floor being dismissed. It was a painful trip back to my room and kept me from leaving my room as often as I would have liked too.i even skipped a couple of meals. I called the front desk to see if they could make an acceptation and they very bluntly denied . The main pool always seemed to be cloudy with a slight odor to it. We did not utilize the pool. Some of the staff seemed as though they were very annoyed to be asked questions. With that being said, the food was excellent except at the steakhouse. We could not chew up the steak and the service was terrible. We left and went to the buffet. Room was very clean and housekeeping staff were super nice. Lastly…we had gotten $850 resort credit when we booked and nothing to use it on or any guidance to use it. Asked the front desk how to use it and they said it’s on our next stay and look on the app. So I call click bait on the promotion.
Tina M
2024 年 5 月に 10 泊滞在