Dear Khun Yasuo,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
10/10 (非常に良い)
kazuhiro、ustunomiyashi
2024 年 5 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
ホテル出口のお店の爆音が非常に迷惑(夜中まで爆音)
kazuhiro
2024 年 4 月に 4 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Khun Kazuhiro,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
6/10 (普通)
TATSUYA
2024 年 4 月 21 日
TATSUYA
2024 年 4 月に 7 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear TATSUYA, Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.We are thrilled to hear that you enjoyed our breakfast delights and your positive feedback is a great source of motivation for our team, and it reinforces our commitment to providing exceptional service and offerings to all our guests. Certainly yes I will pass your great compliments to our culinary team.We hope that you enjoyed the well-maintained, cozy, spacious room filled with extensive amenities, as well as the hotel facilities such as the fitness center and golf practice area. Our infinity pool and rooftop bar offer spectacular views, and we had the opportunity to enjoy them, including the onsen. We also hope that during your stay, you had an amazing experience visiting the nearby local attractions and the famous night market in Sri Racha city. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. "Home away from Home." Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Lina Abdullah (Ms.)
10/10 (非常に良い)
??
2024 年 4 月 10 日
??
2024 年 3 月に 4 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Khun Value Guest,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
10/10 (非常に良い)
TATSUYA
2024 年 3 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
TATSUYA
2024 年 3 月に 2 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Tatsuya,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
10/10 (非常に良い)
Shuji
2024 年 2 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
さいこうでした!
Shuji
2024 年 2 月に 3 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Shuji,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
8/10 (良い)
Wonyoung
出張
2024 年 2 月 25 日
良かった点 : 清潔度、客室の快適度
基本的に非常に良いホテルだと思いますが、何かアメニティなどを頼むと対応が遅い。
Wonyoung
2024 年 2 月に 6 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Khun Wonyoung,Warm greetings from Oakwood Hotel & Residence Sri Racha!We hope this message finds you well. We wanted to reach out and express our sincere gratitude for choosing to stay with us recently and for taking the time to share your experience on Hotel.com. Your feedback is incredibly valuable to us, as it helps us learn and continuously improve our services.We're delighted to hear that you enjoyed the hotel's facilities, atmosphere, and service. We strive to provide a comfortable and memorable experience for all our guests.However, we understand that there's always room for improvement. We will carefully consider your suggestions and work towards implementing them to enhance your experience on future visits.Thank you once again for your valuable feedback. Your visit was important to us, and we sincerely hope to welcome you back to Oakwood Hotel & Residence Sri Racha soon.Should you have any further inquiries, please don't hesitate to contact us directly. We're always happy to help.Warm regards,Lina Abdullah
10/10 (非常に良い)
Masato
グループ旅行
2024 年 2 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
中心に位置してて、大変便利の良い場所に有ります。
Masato
2024 年 2 月に 3 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Masato,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
10/10 (非常に良い)
YASUJI
2024 年 2 月 18 日
良かった点 : 清潔度、施設のコンディションと設備
46階の部屋からの眺望は良かったです。
日本語を話せるスタッフがもう一人いると良いと思いました。
YASUJI
2024 年 2 月に 3 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Yasuji,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
8/10 (良い)
Hajime
グループ旅行
2024 年 2 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
朝食会場が満席だった。
Hajime
2024 年 2 月に 3 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Khun Hajime,Warm greetings from Oakwood Hotel & Residence Sri Racha!We hope this message finds you well. We wanted to reach out and express our sincere gratitude for choosing to stay with us recently and for taking the time to share your experience on Expedia.com. Your feedback is incredibly valuable to us, as it helps us learn and continuously improve our services.We're delighted to hear that you enjoyed the hotel's facilities, atmosphere, and service. We strive to provide a comfortable and memorable experience for all our guests.However, we understand that there's always room for improvement. We will carefully consider your suggestions and work towards implementing them to enhance your experience on future visits.Thank you once again for your valuable feedback. Your visit was important to us, and we sincerely hope to welcome you back to Oakwood Hotel & Residence Sri Racha soon.Should you have any further inquiries, please don't hesitate to contact us directly. We're always happy to help.Warm regards,Lina Abdullah
10/10 (非常に良い)
kei
2024 年 2 月 17 日
良かった点 : 清潔度、施設のコンディションと設備
kei
2024 年 2 月に 3 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Kei,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
10/10 (非常に良い)
SHOICHIRO
2024 年 2 月 16 日
良かった点 : 清潔度、客室の快適度
SHOICHIRO
2024 年 2 月に 2 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Shoichiro,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and we are delighted to hear that you had a wonderful experience during your stay with us, "Exceptional experience". Your kind words motivate us to continue delivering the highest level of hospitality to our valued guests.During your stay, we hope you were able to take advantage of all our hotel facilities and enjoy the stunning view of the Bay of Thailand from our rooftop bar and infinity pool on the 5th floor.We value your feedback and would be honored to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests. Thank you once again for choosing to stay with us and we look forward to serving you again soon.Warm regards,Lina Abdullah
8/10 (良い)
YUKIO、Ibarashi Ibarachou
2024 年 2 月 10 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
大変過ごしやすかったです
あえて言うならばエレベーターがもう少し早ければ最高です
YUKIO
2024 年 2 月に 6 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Khun YUKIO,Warm greetings from Oakwood Hotel & Residence Sri Racha!We hope this message finds you well. We wanted to reach out and express our sincere gratitude for choosing to stay with us recently and for taking the time to share your experience on Expedia.com. Your feedback is incredibly valuable to us, as it helps us learn and continuously improve our services.We're delighted to hear that you enjoyed the hotel's facilities, atmosphere, and service. We strive to provide a comfortable and memorable experience for all our guests.However, we understand that there's always room for improvement. We will carefully consider your suggestions and work towards implementing them to enhance your experience on future visits.Thank you once again for your valuable feedback. Your visit was important to us, and we sincerely hope to welcome you back to Oakwood Hotel & Residence Sri Racha soon.Should you have any further inquiries, please don't hesitate to contact us directly. We're always happy to help.Warm regards,Lina Abdullah
Dear Khun Noriaki, Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.We appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay with us. We hope you were pleased with our staff's efforts, your well-maintained cozy room filled with the extensive amenities you needed and hotel facilities. We also believe due to its convenient location you able explore nearby tourist attractions and famous night market. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. “Home away from Home” Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Warm regards Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
10/10 (非常に良い)
Maruyama
出張
2024 年 1 月 24 日
良かった点 : 清潔度、客室の快適度
Maruyama
2024 年 1 月に 2 泊滞在
Somboon Nasueb ( Mr)からの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Khun Maruyama, Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.We appreciate your feedback and are delighted to learn that you had a wonderful experience during your stay with us. Our team strives to provide unique service, and it's rewarding to know that you were pleased with our staff's efforts, your well maintained cozy room filled with extensive amenities you needed and hotel facilities. Your kind rating motivates us to continue delivering the highest level of hospitality to our valued guests.We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. “Home away from Home” Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Warm regards Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
10/10 (非常に良い)
Hiroshi
出張
2024 年 1 月 9 日
良かった点 : 清潔度、客室の快適度
海の景色が一望できるインフィニティプールが良かった。
Hiroshi
2024 年 1 月に 2 泊滞在
Somboon Nasueb ( Mr)からの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Valued Guest,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and are delighted to hear that you had a wonderful stay with us. Our team always strives to provide exceptional service, and we are thrilled to know that you were pleased with our staff's efforts, your cozy and well-maintained room with all the amenities you needed, as well as our hotel facilities.Your kind rating motivates us to continue delivering the highest level of hospitality to our valued guests. We are thrilled to learn that you enjoyed the panoramic view of the golf course in Thailand from our infinity pool, and we hope you had the chance to explore our onsen, gym, and mini-golf facilities during your stay.We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests, and we look forward to serving you again soon.Warm regards,Somboon Nasueb (Mr.)Hotel ManagerOakwood Hotel & Residence Sri RachaMake it assertiveDear Valued Guest,Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We are thrilled to hear that you had a wonderful stay with us and that you were pleased with our staff's efforts, your cozy and well-maintained room with all the amenities you needed, as well as our hotel facilities.At Oakwood Hotel & Residence Sri Racha, we always strive to provide exceptional service to our valued guests. Your kind rating motivates us to continue delivering the highest level of hospitality, and we are confident that our team will exceed your expectations every time you stay with us.We are delighted to learn that you enjoyed the panoramic view of the golf of Thailand from our infinity pool, and we hope you had the chance to explore our onsen, gym, and mini-golf facilities during your stay. We are committed to providing you with the best possible experience, and we are always looking for ways to improve our services.We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. We aim to provide a "home away from home" experience for all our guests, and we look forward to serving you again soon.Warm regards,Somboon Nasueb (Mr.)Hotel ManagerOakwood Hotel & Residence Sri Racha
10/10 (非常に良い)
??
小さなお子様連れの家族旅行
2024 年 1 月 6 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
??
2023 年 12 月に 4 泊滞在
Somboon Nasueb ( Mr)からの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Valued Guest,We want to thank you for sharing your experience at Oakwood Hotel & Residence Sri Racha. Your feedback is important to us, and we are thrilled to hear that you had a wonderful stay with us. Our team is committed to providing exceptional service, so it's gratifying to know that you were pleased with our friendly staff, cozy and well-equipped room, and hotel facilities. Your positive review inspires us to continue delivering the highest level of hospitality to our guests.We appreciate your feedback and would love to have the opportunity to welcome you back to Oakwood Hotel & Residence Sri Racha in the future. We aim to create a "home away from home" atmosphere for our guests, and we thank you for choosing to stay with us. Warm regards,Somboon Nasueb (Mr.)Hotel ManagerOakwood Hotel & Residence Sri Racha
10/10 (非常に良い)
kentaro
家族旅行
2024 年 1 月 6 日
良かった点 : 清潔度、施設のコンディションと設備
kentaro
2023 年 12 月に 5 泊滞在
Somboon Nasueb ( Mr)からの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Khun Kentaro, Thank you for your feedback on your recent stay at Oakwood Hotel & Residence Sri Racha. We are thrilled to hear that you had a wonderful experience with us and appreciate your kind rating. We are committed to providing unique service and delivering the highest level of hospitality to our guests, and your positive feedback is a great motivator for our team. We look forward to welcoming you back to Oakwood Hotel & Residence Sri Racha in the future. Thank you for choosing to stay with us. Warm regards, Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
Dear Khun Maruyama , We hope this message finds you well. Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha. We appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay with us. We appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay with us. Our team strives to provide unique service, and it's rewarding to know that you were pleased with our staff's efforts, your cozy room filled with amenities you needed, and hotel facilities.Hope you are able to explore local tourist spots, nightlife entertainment venues, and shopping options during your stay with us and are able to access them easily due to our convenient location. We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. “Home away from Home” Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Warm regards Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
Dear Khun YASUKO, We hope this message finds you well.Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.We appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay with us. Our team strives to provide unique service, and it's rewarding to know that you were pleased with our staff's efforts, your cozy room filled with amenities you needed, and hotel facilities. Your kind ratings motivate us to continue delivering the highest level of hospitality to our valued guests.We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Warm regards Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
Dear Khun MUTSUKO, We hope you doing well. Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.We appreciate your feedback and are delighted to hear that you had a wonderful experience during your stay with us. Our team strives to provide unique service, and it's rewarding to know that you were pleased with our staff's efforts, your cozy room filled with amenities you needed, and hotel facilities. Your kind ratings motivate us to continue delivering the highest level of hospitality to our valued guests.We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Warm regards Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
Dear Khun Akihiko, Thank you for taking the time to share your recent experience at Oakwood Hotel & Residence Sri Racha.We appreciate your feedback and are thrilled to hear that you had a wonderful experience during your stay with us. Our team strives to provide exceptional service, and it's rewarding to know that you were pleased with our staff's efforts, your cozy room filled with the amenities you needed, and hotel facilities. Your kind railings motivate us to continue delivering the highest level of hospitality to our valued guests.We value your input and would be delighted to welcome you back to Oakwood Hotel & Residence Sri Racha in the near future. Thank you once again for choosing to stay with us, and we look forward to serving you again soon. Warm regards Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
Greetings Dear Takatsugu. Thank you so much for taking the time to share your wonderful feedback following your recent stay at Oakwood Hotel & Residence Sri Racha. We're absolutely thrilled to hear about your amazing experience, and we genuinely appreciate your kind words regarding the cozy room and great views.On the other hand, we would like to extend our sincerest apologies for the inconvenience you experienced during your stay due to the music noise issue we have a live band performance from Friday to Saturday. Please be assured that we take your concerns seriously and view them as an opportunity to enhance our services. We have already addressed the matter you raised with our operational team to ensure that it is fixed as soon as possible and does not recur in the future.Once again, thank you for choosing Oakwood Hotel & Residence Sri Racha for your stay. We are genuinely grateful for your kind words and the time you've taken to share your experience. It would be our pleasure to welcome you back for another outstanding visit in the future. Warm regardsSomboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
Greetings Mr. Takayoshi. Thank you so much for taking the time to share your wonderful feedback following your recent stay at Oakwood Hotel & Residence Sri Racha.We're absolutely thrilled to learn about your amazing experience, and we genuinely appreciate your kind words. Your positive ratings are a great source of motivation for our team, and it reinforces our commitment to providing exceptional service and offerings to all our guestsOnce again, thank you for choosing Oakwood Hotel & Residence Sri Racha for your stay. We are genuinely grateful for your kind words and the time you've taken to share your experience. It would be our pleasure to welcome you back for another outstanding visit in the future. Warm regardsSomboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
Greetings Khun Nam, Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha. We sincerely appreciate your input as it allows us to continually improve our services and facilities. First and foremost, we would like to extend our sincerest apologies for the inconvenience you experienced during your stay and dining time. Accept our sincere apologies for this inconvenience. Please be assured that we take your concerns seriously and view them as an opportunity to enhance our services. We have already addressed the matter you raised with our operational/culinary team to ensure that it is fixed as soon as possible and does not recur in the future. In addition, we have already visited all training areas which will contribute to enhancing further guest experience further. We genuinely value your feedback as it provides us with the opportunity to make the necessary improvements to enhance our guests' experience. We hope that you will consider staying with us again in the future so that we may have the opportunity to exceed your expectations and demonstrate the positive changes we have implemented. Once again, we apologize for any inconvenience you experienced, and we appreciate your understanding and patience. We placed our If you have any further comments or suggestions, please do not hesitate to reach out to us directly. Your satisfaction is of utmost importance to us. Thank you for choosing Oakwood Hotel & Residence Sri Racha, and we look forward to welcoming you back shortly. Warm regards,Kind regards,Somboon Nasueb (Mr.)Hotel ManagerOakwood Hotel & Residence Sriracha
尊敬なるお客様、Takayoshi 様この度は、Oakwood Hotel & Residence Sri Racha をご利用いただき、誠にありがとうございます。また、素晴らしい評価をいただき、大変嬉しく存じます。お客様からいただいた貴重なご意見について、心より感謝申し上げます。立地や施設についてのご評価をお褒めいただき、誠に光栄でございます。一方で、内装に関しましてややご不満をお持ちであったこと、そして特にシャワーの件について、申し訳ございませんでしたこと、深くお詫び申し上げます。お客様のご意見を真摯に受け止め、改善に努めてまいります。これからもお客様にとって快適で満足いただけるご滞在を提供できるよう、精進して参ります。何かご不明点やご要望等がございましたら、どうぞお気軽にお知らせください。再度、Takayoshi 様のご利用を心よりお待ち申し上げております。どうぞよろしくお願い申し上げます。敬具
10/10 (非常に良い)
MAHITO
2023 年 9 月 20 日
MAHITO
2023 年 9 月に 2 泊滞在
Lina Abdullahからの返信 (投稿日 : 2023 年 9 月 29 日)
Dear MAHITO,I hope this message finds you in great spirits.We are absolutely delighted to receive your perfect 10 out of 10 rating for your recent stay at Oakwood Hotel & Residence Sri Racha. Your feedback is incredibly valuable to us, and we are thrilled to know that we were able to meet your expectations.Our team takes immense pride in delivering exceptional experiences, and we are overjoyed to learn that you enjoyed your time with us. Your kind words serve as motivation for all of us to continue striving for excellence in every aspect of our service.Should you plan to visit us again in the future, please do not hesitate to let us know if there is anything specific we can do to make your stay even more memorable.Thank you once again for choosing Oakwood Hotel & Residence Sri Racha. We look forward to welcoming you back soon.Warm regards,
尊敬なるShinichiro様、この度はOakwood Hotel & Residence Sri Rachaへのご滞在、そしてExpediaでの貴重なフィードバックをいただき、誠にありがとうございます。お客様の貴重なご意見に対し、心より感謝申し上げます。お部屋がご利用いただきやすかったとのお言葉、そしてクオリティにおいて朝食に不満をお持ちいただきましたこと、誠に残念でございます。お客様の快適なご滞在をサポートすることが我々の最優先事項であり、お朝食の品質に関するご意見は大変貴重です。ご滞在中に不快な思いをさせてしまい、誠に申し訳ございませんでした。お客様のご意見を真摯に受け止め、朝食の品質向上に向けて取り組んでまいります。これからもお客様が快適にお過ごしいただけるよう、改善に努めてまいりますので、またの機会にOakwood Hotel & Residence Sri Rachaをご利用いただけることを心より願っております。Shinichiro様の貴重なご意見に感謝いたします。何かご質問やご要望がございましたら、どうぞお気軽にお知らせください。またの機会にお目にかかれることを楽しみにしております。お世話になりました。敬具
尊敬なるKayoko様、Oakwood Hotel & Residence Sri Rachaへのご宿泊、そして貴重なフィードバックをいただき、誠にありがとうございます。まず、シャワーや洗面所の排水の問題について、誠に申し訳ございませんでした。お快しいご滞在をお楽しみいただけなかったこと、心よりお詫び申し上げます。私たちはこの問題を即座に対処し、今後のゲストの皆様が快適な滞在をお楽しみいただけるよう、改善に努めてまいります。一方で、朝食に関するお褒めの言葉、誠にありがとうございます。お料理がお客様にお喜びいただけたことを、大変嬉しく思います。私たちはお客様の期待に応え、更なるサービス向上に努めてまいります。また、スリッパについてもご満足いただけたこと、私たちにとって非常にうれしいお知らせです。おくつろぎいただけるようなお部屋の設備やアメニティを提供することは、私たちの使命の一部です。Kayoko様、ご意見をお寄せいただき、また私たちに改善の機会を与えていただき、心より感謝申し上げます。今後の滞在がより快適で、満足いただけるものとなるよう、努力いたします。何かお手伝いが必要な際には、どうぞお気軽にお知らせください。再度、ご滞在いただきまして、ありがとうございました。どうぞお元気でお過ごしください。敬具
8/10 (良い)
KUNIO
2023 年 7 月 17 日
良かった点 : 清潔度、客室の快適度
KUNIO
2023 年 7 月に 2 泊滞在
Lina Abdullahからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear KUNIO,Thank you for taking the time to share your feedback regarding your recent stay at Oakwood Hotel & Residence Sri Racha. We truly value your input as it helps us improve our services.We are delighted to see that you had a pleasant stay with us, and we appreciate your rating of 8 out of 10. At Oakwood Hotel & Residence Sri Racha, our goal is to provide exceptional experiences for all our guests, and we will certainly take your valuable feedback into account to enhance our services further.Should you plan to visit us again or have any additional suggestions, please feel free to reach out. We would be more than happy to welcome you back and ensure your next stay is even more enjoyable.Once again, thank you for choosing Oakwood Hotel & Residence Sri Racha. We hope to have the pleasure of hosting you again soon.Warm regards,
8/10 (良い)
Kazushi
2023 年 7 月 15 日
Kazushi
2023 年 7 月に 2 泊滞在
Lina Abdullahからの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Kazushi,I hope this message finds you well. First and foremost, I want to express my sincere gratitude for taking the time to share your thoughts on your recent stay at Oakwood Hotel & Residence Sri Racha. Your feedback is invaluable to us as it helps us continuously improve our services.I'm delighted to see that you rated your experience with us at 4 out of 5 stars. Your positive rating reinforces our commitment to providing a comfortable and enjoyable stay for our guests. It is our utmost priority to ensure that our guests feel at home and have a memorable stay, and your acknowledgment of this is truly appreciated.However, I also noticed that there might have been some aspects of your stay that fell short of your expectations. We take every guest's feedback seriously, and I would like to extend my apologies for any inconvenience or areas where we may have fallen short during your visit. Your specific feedback regarding any issues you encountered would be immensely helpful for us to identify areas for improvement. If you could provide more details or suggestions, we would greatly appreciate it.Our team is dedicated to delivering the best possible experience to our guests, and we are continually working on refining our services to meet and exceed your expectations. Your comments are instrumental in this process, and we will certainly be reviewing them with our staff to ensure that we enhance our service quality.Once again, thank you for choosing Oakwood Hotel & Residence Sri Racha for your recent stay and for your constructive feedback. We genuinely hope to have the pleasure of welcoming you back in the future, so you can witness the improvements we make based on your valuable input.Should you have any further comments or need assistance with future reservations, please feel free to reach out to us directly. We are always here to assist you in any way we can.Warm regards
10/10 (非常に良い)
Shingo
2023 年 6 月 26 日
Shingo
2023 年 6 月に 7 泊滞在
Lina Abdullahからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Shingo,Thank you for taking the time to share your delightful experience at Oakwood Hotel & Residence Sri Racha. We truly appreciate your kind review and are thrilled to learn that your stay with us was exceptional.Our team is committed to providing top-notch hospitality and ensuring our guests' comfort at every step. Your generous praise regarding our services and facilities is deeply gratifying. We will make sure to convey your compliments to our dedicated staff members who played a part in making your stay memorable.It was a pleasure to host you, and we look forward to welcoming you back for another wonderful stay in the future. Should you require any assistance or have any special requests, please feel free to reach out to us at any time.Thank you once again for choosing Oakwood Hotel & Residence Sri Racha.Best regards,
Dear YOSHIHISA,Thank you for choosing Oakwood Hotel & Residence Sri Racha for your recent stay and for taking the time to share your feedback on Hotels.com.We are delighted to see that you had an overall enjoyable experience during your stay. Your rating of 8 out of 10 is appreciated, and we are glad to know that our services met your expectations.As we continually strive to enhance our guests' experiences, we would be grateful if you could provide any specific suggestions or comments on how we can further improve our services.Once again, thank you for your kind review, and we hope to welcome you back to our property in the near future for another pleasant stay.Best regards,
10/10 (非常に良い)
Maruyama
出張
2023 年 6 月 10 日
良かった点 : 清潔度、客室の快適度
Maruyama
2023 年 6 月に 6 泊滞在
Lina Abdullahからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear Maruyama,Thank you for taking the time to share your positive experience at Oakwood Hotel & Residence Sri Racha. We greatly appreciate your perfect rating and kind words.Our team is committed to providing exceptional service and ensuring that our guests have a memorable stay. Your feedback motivates us to continue delivering the highest standard of hospitality.If there is anything more we can do to enhance your future visits, please do not hesitate to let us know. We look forward to welcoming you back for another wonderful stay.Warmest regards,
8/10 (良い)
Eiji
2023 年 5 月 10 日
Eiji
2023 年 5 月に 1 泊滞在
Lina Abdullahからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Eiji,Thank you for taking the time to share your positive experience at Oakwood Hotel & Residence Sri Racha. We greatly appreciate your perfect rating and kind words.Our team is committed to providing exceptional service and ensuring that our guests have a memorable stay. Your feedback motivates us to continue delivering the highest standard of hospitality.If there is anything more we can do to enhance your future visits, please do not hesitate to let us know. We look forward to welcoming you back for another wonderful stay.Warmest regards,
10/10 (非常に良い)
Hitoshi
出張
2023 年 4 月 14 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
満足
Hitoshi
2023 年 4 月に 1 泊滞在
Lina Abdullahからの返信 (投稿日 : 2023 年 4 月 15 日)
Dear Hitoshi,Thank you for your recent stay at Oakwood Hotel & Residence Sri Racha and for sharing your wonderful review on Expedia! We are thrilled to see that you rated us with a perfect score of 5 out of 5, and expressed your satisfaction in Japanese with "満足."We are delighted that you had an enjoyable experience at our hotel. Our team works tirelessly to ensure that every guest has a memorable stay, and we are thrilled to see that our efforts have paid off during your visit.We are also glad to know that you found our hotel to be up to your expectations. At Oakwood Hotel & Residence Sri Racha, we strive to provide a comfortable and welcoming environment for our guests, with top-notch facilities, services, and amenities.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another exceptional stay. If you need any assistance with your future bookings or have any questions, please feel free to contact us directly.Once again, thank you for your kind review, and we truly appreciate your support.Best Regards,
10/10 (非常に良い)
KUWAHARALANDSCAPING
出張
2023 年 3 月 27 日
良かった点 : 清潔度、客室の快適度
KUWAHARALANDSCAPING
2023 年 3 月に 5 泊滞在
Somboon Nasueb (Mr.) からの返信 (投稿日 : 2023 年 4 月 1 日)
Greetings Khun KUWAHARALANDSCAPING,I would like to thank you for the time taken to post your review and for the score that you awarded us. I sincerely hope we will have another opportunity to welcome you back soon. Best Regards,Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
10/10 (非常に良い)
SHIRO
2023 年 2 月 11 日
SHIRO
2023 年 1 月に 1 泊滞在
Somboon Nasueb ( Mr)からの返信 (投稿日 : 2023 年 2 月 20 日)
Greetings khun Shiro, Thank you for choosing to stay at Oakwood Hotel & Residence Sri Racha and for taking the time to provide feedback about your experience with our hotel facilities. At Oakwood Hotel & Residence Sri Racha, we pride ourselves on delivering exceptional experiences for our valued guests and we are thrilled that you had a wonderful time with us. I will pass your wonderful comments on to our team. Thank you once again for your feedback. We look forward to welcoming you back on your next visit to Sri Racha city. Kind Regards Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
Dear Hagiri,Thank you for taking the time to share your positive experience at Oakwood Hotel & Residence Sri Racha. We greatly appreciate your perfect rating and kind words.Our team is committed to providing exceptional service and ensuring that our guests have a memorable stay. Your feedback motivates us to continue delivering the highest standard of hospitality.If there is anything more we can do to enhance your future visits, please do not hesitate to let us know. We look forward to welcoming you back for another wonderful stay.Warmest regards,
Greetings Khun Tadashi,Thank you for choosing to stay at Oakwood Hotel & Residence Sri Racha. We appreciate you taking the time to share your feedback. I am pleased that you had a wonderful time during your stay with us. However, I am sorry to hear you were dissatisfied due to we are unable to offer you VIP services such as offer Upgrade your rooms from your initial feedback during your 1srt day with us as we are fully booked.At Oakwood Hotel & Residence Sri Racha, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. To offer our unconditional apologies as we failed to offer you any kind of VIP upgrade we send a " Fruit basket " amenity as part of our apology approach on day 2.We hope to see you again at Oakwood Hotel & Residence Sri Racha soon. Kind Regards Somboon Nasueb ( Mr)Hotel ManagerOakwood Hotel & Residence Sri Racha.
8/10 (良い)
Satoshi
2022 年 12 月 5 日
良かった点 : 清潔度、設備とサービス
ロケーションが非常に良かった、
Satoshi
Somboon Nasueb ( Mr)からの返信 (投稿日 : 2022 年 12 月 6 日)
Greetings Khun Satoshi , Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. We look forward to seeing you on your next trip to Oakwood Hotel & Residence Sri Racha! Have a good day ahead. Kind regards, Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
Greeting khun Toshiaki ,Thank you for taking the time to review our property, your comments are very much valued We appreciate your positive rating through agoda.com on our property.We will certainly share your invaluable reviews with our team and department's concerns. Once again, thank you very much for everything as well as your kind effort to spend time rating us. We look forward to seeing you on your next trip to Oakwood Hotel & Residence Sri Racha!Kind regards,Somboon Nasueb (Mr.)Hotel ManagerOakwood Hotel & Residence Sri Racha
Greeting khub,Thank you for taking the time to review our property, your comments are very much valued We appreciate your positive rating through agoda.com on our property.We will certainly share your invaluable reviews with our team and department's concern. Once again, thank you very much for everything as well as your kind effort to spend time writing us constructive notes. We look forward to seeing you on your next trip to Oakwood Hotel & Residence Sri Racha!Kind regards,Somboon Nasueb (Mr.)Hotel ManagerOakwood Hotel & Residence Sri Racha
Good afternoon Khun Masaki, Thank you for the review of our hotel! We hope you enjoyed your stay with us . We look forward to seeing you on your next trip to Oakwood Hotel & Residence Sri Racha! Have a nice day ahead. Kind regards, Somboon Nasueb (Mr.) Hotel Manager Oakwood Hotel & Residence Sri Racha
Good afternoon Khun TAKAKI. I would like to thank you for the time taken to post your review about our hotel on expedia.com and for the score that you awarded us. I was delighted to read your feedback about your experience at our hotel at a same time please accept our apology regarding drain issue in room .Certainly yes we will have a look in that issue and improve soon possible. I will share with all my colleagues your comments . I sincerely hope we will have another opportunity to welcome you back soon.Kind regards, Somboon Nasueb (Mr.) Hotel ManagerOakwood Hotel & Residence Sri Racha
4/10 (不満)
Yoshihiro
出張
2022 年 9 月 15 日
気になった点 : 設備とサービス、施設のコンディションと設備
好んでは使わないと思う
Yoshihiro
2022 年 9 月に 1 泊滞在
Somboon Nasueb (Mr.)からの返信 (投稿日 : 2022 年 9 月 15 日)
Greetings Khun Yoshihiro,First of all, we regret to learn of your dissatisfaction and inconvenience caused during your recent stay at Oakwood Hotel & Residence Sri Racha.Your invaluable feedback leads to an emphasis on us what we do right and what we can do better to develop our level of guest service standards to ensure integrity and reputation safeguards against every guest's expectations.Please accept our sincere apology in this regard. It would be kind if you advise further on what we can improve so that we can make your future stay more comfortable.We truly understand how disappointed you are due to unforeseen circumstances, but please be confident that we will always take care of you and bring back your trust in our genuine service.We also hope you will allow us to restore your confidence in Oakwood Hotel & Residence Sri Racha by returning to stay with us on your next visit to Sri Racha so that we may demonstrate our commitment to serving you better.Kind regards,Somboon Nasueb (Mr.)Hotel Manager