6/10 (普通)
Son
カップルで旅行
2024 年 5 月 3 日
I don’t like the way the hotel handle luggage:
1) I was waiting for the shuttle bus in the heat on the afternoon 2 May at the cable car station. In more than 20 minutes there were 5 shuttle bus went by but not stop to pick up passengers. They were prioritizing picking up luggages at the ferry terminal. Are you in the hospitality business or hauling business?
2) when checking out with my luggage rather than ship them ahead. There were no support at the boat terminal on both sides. I am 60 yrs old and had to self serve 50 kilos not having access to a luggage cart. Not pleasant.
Dining room services with screaming children and parents is not pleasant. You have several dining areas, why cant you have one for adult only?
Son
2024 年 4 月に 4 泊滞在