施設の敷地
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ニューヘイブンインの口コミ

2 out of 5
ニューヘイブンイン
100 Pond Lily Ave, New Haven, CT

口コミ

4.0
評価 10 - 602 件の口コミ中 30 件が非常に良い" "
評価 8 - 602 件の口コミ中 51 件が良い" "
評価 6 - 602 件の口コミ中 78 件が普通" "
評価 4 - 602 件の口コミ中 138 件が不満" "
評価 2 - 602 件の口コミ中 305 件が非常に不満" "

4.2/10

清潔度

5.0/10

スタッフとサービス

3.8/10

設備とサービス

3.6/10

施設のコンディションと設備

3.8/10

環境への配慮

口コミ

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Econolodge NH
施設自体が古くなっている。シャワーの不具合、時計の故障、電灯（一部）の故障などが目立つ。ワイアレス（インターネット）のつながりも悪い。

6/10 (普通)

Yimin

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Good things: The staff is experienced/efficient and friendly. The price is very low. We arrived very late (3am) and was quickly checked in Undesirables: Neighborhood had people walking around at 3am. Traffic noise is loud. The room is dingy and no toilet paper. We only needed a few hours of sleep, so it was okay. If you stay for more than one night, this is not a good place. The staff is great. This place will have business for the lower cost. I saw families coming out of the main building which is likely more clean and safer.
2024 年 5 月に 1 泊滞在

4/10 (不満)

AVINASH

Facilities in the room are not working and not as expected
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Christina

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在

4/10 (不満)

Val

気になった点 : 施設のコンディションと設備
Terrible persistent smell.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Joshua、CAMDEN

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Crack heads in the stair wells with crack pipes in hand worse motel I’ve ever stood at never again tv didn’t work they need to close this place down
2024 年 5 月に 1 泊滞在

8/10 (良い)

Carllea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I got there extremely early and they were gracious enough to have me check in before the time which I was grateful for because I had an eventful night ahead of me and I definitely needed as much sleep as I could get. The staff is kind and deals with everyone according to their needs.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Stephen

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dangerous. Don't stay. We saw criminal and were propositioned while being checked in. We didn't even go to the room, we left. My review is being rejected by the New Haven Inn. They don't want you to read what I have to say.
2024 年 4 月に 1 泊滞在

4/10 (不満)

John

2024 年 4 月に 2 泊滞在

4/10 (不満)

Kevin

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The staff was courteous and our room was relatively clean. However that is the only positive comments I can make. The TV, fridge and microwave did not work. Trash and rubbish were all over the outside of the building and in the hallway outside our room. It also felt unsafe as beat up cars and people were in and out of the room at the end of the building I can remember this establishment as being a nice place to stay in the past but not now
2024 年 4 月に 1 泊滞在

6/10 (普通)

celaletdin

2024 年 3 月に 1 泊滞在

4/10 (不満)

Raymond

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tapis couloir à changer, couvre lit sal, drap ok
2024 年 3 月に 1 泊滞在

6/10 (普通)

Victor

グループ旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Guillermo

出張
Room door was damage broke all the way in half looks like it was kicked for a propuse of that room been vandalized the door knock was cover with toilet paper otherwise any one could see thrue it I spend the night very unsafe my wife couldn’t have a pleasant night sleep unfortunately
2024 年 2 月に 1 泊滞在

4/10 (不満)

Darien

2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Guy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
No towell, no glass, the bathtub was crack from everywhere. The worst hotel of my life.
2024 年 2 月に 2 泊滞在

2/10 (非常に不満)

Erica

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在

2/10 (非常に不満)

Hari krishna

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Maki

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wish you guys could help us for the hotel receipt. We needed both of guests name on it.
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Patrina

小さなお子様連れの家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Arrived at the motel and given two rooms 131 and 133 instead of the 1 room accommodation. There was paint and paint supplies in one room and the other room was absolutely subpar. The aroma of paints was all over that 1st floor. The door locks were fitted duct tape and toilet paper in between and missing screws in the door lock. At least three more rooms were offered but in the same condition as the first, very unsecure. We didn't stay, we left and rented another hotel. No receipt was provide by the management.
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Melvin、Jersey City

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pictures online are a complete lie. For the price I wasn't expecting a lot but this was ten times worse than what I thought it would be. Everything is filthy. Bed sheets had stains and hairs. I asked for clean bed sheets and pillow covers and they acted like I was asking for too much. The toilet wasn't connected to the floor and there only a half roll of toilet paper when I checked into the room and they would not give me more. I had to buy my own. The carpets look like they haven't been cleaned in several years.
2023 年 12 月に 2 泊滞在

8/10 (良い)

jorge

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great place to stay for a night, especially if your room is above the lobby. Felt safe in that regard. Would not recommend walking outside at any point during the day and I hopped straight into an Uber given the surroundings, even the drivers were nervous about picking me up.

2/10 (非常に不満)

Luis

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The price was great, nevertheless I shouldn’t have to ask to have towels and a bed comforter or toiletries. The whole property feels looks like it’s falling apart. No microwave or fridge in the rooms. I’ve been in 2 starts Motels that had better amenities. I’ve learned my lesson. But surprisingly enough the property seems to get booked quite often.
2023 年 11 月に 1 泊滞在

6/10 (普通)

dakim

in all honesty everything was kinda horrible . showers okay but window is open people if any can see you no garbage bedding was actually okay but the room itself including amenties were horrible . no garbage bins no towels no micro nor fridge there wasnt any chair for table and i get it you get what you pay for but at least have garbages
2023 年 11 月に 2 泊滞在

8/10 (良い)

Aleksandr

良かった点 : 清潔度
気になった点 : スタッフとサービス
2023 年 11 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備
They are trying
Place is being remodeled. Front desk person was nice and helpful. It’s nothing fancy but if you just need a place to sleep it’s fine. Good tv and channels. They could put a little effort into cleaning up the lobby and putting the random items somewhere else.
2023 年 10 月に 3 泊滞在

4/10 (不満)

Emma

出張
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
After checking in I was not told which way my room was located, causing me to drive around the property. My room door looked as if it had been broken into, and the area was not safe
2023 年 10 月に 1 泊滞在

6/10 (普通)

Nirma

気になった点 : 清潔度、施設のコンディションと設備
2023 年 9 月に 3 泊滞在

2/10 (非常に不満)

Erike

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's hard to imagine that it's that bad
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Igor

良かった点 : 設備とサービス
Good
2023 年 8 月に 1 泊滞在

6/10 (普通)

Jose

2023 年 8 月に 1 泊滞在

4/10 (不満)

Sheryl

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Long term stays-fine, overall cleanliness, lack of towels, even asking for some, never receiving. No camera's on outside to watch vehicles. Great place for by the hour I guess, or any other shady deals. Would not recommend, stayed in room less than 6 hours, left. YET.....AMAZINGLY quite over night. All the loud people on there phones in there rooms and outside were actually quite. Nice surprise.
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Rajindranauth

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Drug infested complex, was stuck in a room that was under construction, called a week in advance a reserved a 1st floor room due to being a 100 percent disabled veteran and when i got there they told me there were none available, Fixture had no bulbs, No towels , refrigerator had no handles on it, toilets were leaking tubs were not finished had big gaps, there were big patches in walls and ceilings, air conditioning had spray foam to seal them, blunds would not close They were numerous fight in parking lots, people were smoking crack and carrying on all hours of the night, front desk promised to have maintenance person bring thing to help accommodate never showed up ended up leavi g next day, they refused to refund money had to file dispute with Expedia and since they chage your cridit card on site and do not go through Expedia you have to file complaint directly with Credit card Company ***********BEWARE VERY DISHONEST PLACE**********
2023 年 8 月に 2 泊滞在

2/10 (非常に不満)

MONICA

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really bad.
2023 年 7 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Cheap but Nasty
Make sure you bring your own towels, because they don’t have any. And probably some shower shoes since the tub was slimy. The door wouldn’t close right since the door strike was hanging on rotted wood. I guess were grateful that the room had wooden floors and not the nasty carpet of the stairs and hallway.
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Cody

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient and cheap
2023 年 7 月に 2 泊滞在

4/10 (不満)

Robert

出張
気になった点 : スタッフとサービス、施設のコンディションと設備
Hallways were dirty. Bathroom looked like it had not been cleaned in months. Dirt in all the corners. No floor mat for outside the shower. Only 1 towel. I will definitely not be staying there again.
2023 年 7 月に 1 泊滞在

4/10 (不満)

Angel

良かった点 : 客室の快適度
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在
misty.からの返信 (投稿日 : 2023 年 7 月 12 日)
Sorry to hear about the room.I the manager called you down to the office & you said you like this room.If you were not happy I could have switched you to a different room.

2/10 (非常に不満)

Brian

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst "hotel"?! eve!!!
The bathroom tub was disgusting. The tv didn't work. The sheets were burn and full of stains. The mattress were so uncomfortable and gross. I will never go there again. The area outside the room was full of garbage and the stairs smell like human urine. It look like homeless park ! And the policy of not return your money now I know why !!! Is like you are getting to your worst nightmare!!!
2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
There were no towels in room there tv didnt workthe toilet had very little flush had to do it 2xs ifur looking for a good time with happy ending tgis the spot smh
2023 年 6 月に 2 泊滞在

2/10 (非常に不満)

Sadilka Lopez

2023 年 6 月に 2 泊滞在

2/10 (非常に不満)

Quilez

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Terrible everything
2023 年 6 月に 1 泊滞在

4/10 (不満)

Greg

カップルで旅行, グループ旅行
気になった点 : 施設のコンディションと設備
Mattresses were lumpy. No towels were provided. No breakfast.
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

eyal、bala cynwyd

2023 年 6 月に 1 泊滞在

4/10 (不満)

jenny

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Room 222
Room was stinky! No garbage pail thought that was odd. Bed was comfortable which was pretty much what was required. Toilet didnt flush well ( had to hold the handle down for it to work) it was a 7min lyft ride to the venu and 90.00 so thats why it was picked
2023 年 6 月に 1 泊滞在

2/10 (非常に不満)

Raul

No towels until I asked for them twice. TV didn’t work and they wouldn’t replace the batteries on the remote to try to fix it. Worst of all, the entry door has a big hole near the door handle that they stuffed with paper!
2023 年 5 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Bathroom, trash were as left by previous guest
I was startled to find the trash can with the previous guest's trash in it and (worse) the bathroom towels on the floor, along with a sealed bag of water that might have once had ice in it. The bed linens did seem to have been changed, but the blanket literally had cigarette burns in it so that wasn't super reassuring. I was surprised to find the room very quiet, the temperature just fine, and the bed reasonable enough as a sleeping surface... so I did curl up and sleep there. Twice. When I was leaving, a lady was yelling at the front desk attendant about finding drugs in her room (and waving her phone camera at the attendant, showing proof) so I figure I could have done worse. I won't be staying here again though, and will probably never go back to New Haven at all.
2023 年 5 月に 2 泊滞在

4/10 (不満)

Soeren

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在

2/10 (非常に不満)

Dana

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was the worst hotel I have ever stayed in.
2023 年 5 月に 3 泊滞在

2/10 (非常に不満)

Susan

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My daughter and I came in late at night and the man who was at the front desk was on the phone the whole time we were checking in. We both felt unsafe there. The hotel was dirty, there was no lock on the door in room. Dirt on floors. The curtains look like they were coming down. I would not recommend his hotel to anyone.
2023 年 5 月に 3 泊滞在