ロビー

セリーナ ゴールド ダストの口コミ

3 out of 5
セリーナ ゴールド ダスト
7700 Biscayne Boulevard, Miami, FL

口コミ

7.8

良い

評価 10 - 211 件の口コミ中 103 件が非常に良い" "
評価 8 - 211 件の口コミ中 41 件が良い" "
評価 6 - 211 件の口コミ中 24 件が普通" "
評価 4 - 211 件の口コミ中 15 件が不満" "
評価 2 - 211 件の口コミ中 28 件が非常に不満" "

8.0/10

清潔度

8.4/10

スタッフとサービス

7.2/10

設備とサービス

8.0/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

??

2023 年 3 月に 3 泊滞在

10/10 (非常に良い)

Elidita

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La atención en recepción es genial,un ambiente que se hace familiar.
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

gina

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在

8/10 (良い)

Roland、Grevenbroich

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Simple but clean accommodation. Very nice reception, clean and well-kept rooms. However, everything is a bit old and would have to be renovated.
2024 年 5 月に 3 泊滞在
Selinaからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Roland,Dear Guest,Thank you for your positive review. We're pleased to hear you appreciated the cleanliness and our friendly reception team. Our hotel is decorated with vintage elements to create a unique charm, but we are also committed to maintaining our facilities and will consider your feedback for future improvements.Best regards, Selina Gold Dust Team

8/10 (良い)

Freddie

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cassandra、Loch Sheldrake

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The bed was very firm & comfortable unlike most motel beds. I saw other reviews mentioned hearing people walk around on floor above & noise from the club. I didnt feel bothered by it. It was mostly just loud rhythm i could hear but it wasnt much louder than AC. Check in staff were so very helpful & courteous. The pool area was very nice & relaxing atmosphere as well. They have their own parking lot, no charge for parking. the lot is gated & I also saw & chatted with a security guard
2024 年 5 月に 1 泊滞在
Selinaからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Cassandra,Thank you for your excellent review and for giving us a perfect rating of 10/10! We're so pleased to hear that you found the bed comfortable and the noise levels manageable. It’s great to know that our staff made a positive impression with their helpfulness and courtesy. We're also delighted that you enjoyed the relaxing atmosphere of our pool area and appreciated the convenience and security of our complimentary parking. We look forward to your next visit and hope to continue exceeding your expectations!Thanks & Regards,Selina Gold Dust Team.

10/10 (非常に良い)

Elidita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Ricardo

2024 年 2 月に 7 泊滞在

10/10 (非常に良い)

Ricardo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is very convenient and there are alot of near by stores and restaurants nearby. Also, it's a straight shot to Downtown Miami.
2024 年 4 月に 7 泊滞在

10/10 (非常に良い)

Elidita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
👌todo siempre excelente, limpieza y tranquilidad.Lugar muy acequible
2024 年 4 月に 1 泊滞在
Selinaからの返信 (投稿日 : 2024 年 4 月 12 日)
Hello Elidita:Thank you for the excellent feedback! We're delighted to hear that you consistently experience excellence with us, from cleanliness to tranquility. We're also glad you find our location accessible. Your satisfaction is our priority, and we look forward to hosting you again soon.Thanks & Regards,Selina Gold Dust Team.

10/10 (非常に良い)

DAN

2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Erica

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Tylan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s a wonderful vacation if I want to bicycle or take a car to places like Normandy Circle or Wynwood, even the North Beaches.
2024 年 3 月に 1 泊滞在
Selinaからの返信 (投稿日 : 2024 年 3 月 19 日)
Hello Tylan:Thank you so much for your glowing review! We're delighted to hear that you had such a fantastic vacation and enjoyed exploring the surrounding areas. At Selina Gold Dust, we strive to provide our guests with memorable experiences, and we're thrilled to know that we were able to contribute to your enjoyable stay. We hope to welcome you back for another wonderful getaway soon!Thanks & Regards,Selina Gold Dust Team.

10/10 (非常に良い)

Mariana

2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Ricardo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dominik at the front desk was great. The whole staff was good exactly. I like staying at Selena.
2024 年 2 月に 7 泊滞在
Selinaからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Ricrado:Thank you for your excellent rating of 10/10! We're delighted to hear that Domanic at the front desk provided great service, and that the entire staff met your expectations. We appreciate your positive feedback and are thrilled that you enjoy staying at Gold Dust. If there's anything specific you love about your experience or any suggestions you have for further improvement, please feel free to share. We look forward to welcoming you back for more wonderful stays in the future. Thank you for choosing Selina Gold Dust.Selina Gold Dust Team.Thanks & Regards,

10/10 (非常に良い)

Ricardo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dominik at the front desk is awesome and deserves a raise. Actually, the entire front desk staff was great.
2024 年 2 月に 7 泊滞在
Selinaからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Ricardo:Thank you for your excellent rating of 10/10! We're delighted to hear that Domanic at the front desk provided exceptional service, and we appreciate your recognition of the entire front desk staff. Your compliment is truly appreciated, and we'll make sure to pass along your kind words to Dom. We value your feedback and look forward to the opportunity to welcome you back for another outstanding experience in the future. Thank you for choosing us!Selina Gold Dust Team.Thanks & Regards,

2/10 (非常に不満)

Jacquelyn

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Elidita

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente ubicación,muy buen servicio,trato excelente en la recepción y todos sus empleados.Lugar muy acogedor.
2024 年 2 月に 2 泊滞在
Selinaからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Elidita:Thank you for your fantastic rating of 10/10! We're thrilled to hear that you had an excellent experience with us. It's great to know that you appreciated the excellent location, very good service, and the warm treatment from the reception and all our employees. We strive to provide a cozy atmosphere for our guests, and we're delighted that it contributed to your positive experience. We look forward to welcoming you back for another excellent stay in the future. Thank you for choosing us!Selina Gold Dust Team.Thanks & Regards,

10/10 (非常に良い)

Osman

2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

kiwan

2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Osman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel was nice for my comfort
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Roland、Neuss

カップルで旅行, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice, clean and very friendly !
2024 年 2 月に 7 泊滞在

10/10 (非常に良い)

Ambraysha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the retro decor!
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Ali、Miami

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The best
2024 年 2 月に 10 泊滞在

2/10 (非常に不満)

Chandler

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
You pay 180$ for a noisy room. The staff is terrible and won’t help. When we checked it they told us the room was over the bar that played music. This was a club not a bar the bass shaking the floor til 3 in the morning! People crowding the parking lot. Don’t stay here!

10/10 (非常に良い)

Nancy

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
The area around this property is dangerous. I was speaking with a Miami detective and he was like,Lyft it out of here pronto.Hence, I split minutes later.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Sandra

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Selinaからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Sandra,Thank you so much for taking the time to share your feedback about your recent stay at Selina Gold Dust! We're thrilled to hear that you had an excellent experience and gave us a perfect 10/10 rating. Our team works hard to provide a memorable and enjoyable stay for our guests, and it's always rewarding to know when we've succeeded. If there's anything specific you liked about your stay or any areas where we can further improve, we'd love to hear more.We truly appreciate your support and hope to welcome you back to Selina Gold Dust in the future for another outstanding experience.Thanks & Regards,Selina Gold Dust Team

8/10 (良い)

Gianni

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for your 8 out of 10 rating, Gianni! We appreciate your feedback. If there are specific aspects you enjoyed or areas where we can improve, please feel free to share your thoughts. We value your opinion and hope to welcome you back for an even better experience in the future.

10/10 (非常に良い)

Le-Chanté

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you, Le-Chanté, for your perfect 10 out of 10 rating! We're thrilled to hear about your positive experience. If there's anything specific you loved or any suggestions you have for us, we'd love to hear more. We look forward to hosting you again and providing another exceptional stay in the future!

10/10 (非常に良い)

VLADIMIR

2024 年 1 月に 7 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you, Vladimir, for your excellent 10 out of 10 rating! We're delighted to hear that you had a positive experience. If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We appreciate your support and hope to have the pleasure of hosting you again in the future!

10/10 (非常に良い)

Allan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
EL MEJOR LUGAR PARA QUEDARSE LO RECOMIENDODEMACIADO
2024 年 1 月に 4 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you, Allan, for your 5 out of 5 rating! We're thrilled to hear that you found us to be the best place to stay and appreciate your enthusiastic recommendation. If there's anything specific you loved about your stay or any suggestions you may have, please feel free to share. We look forward to welcoming you back for another excellent experience in the future!

10/10 (非常に良い)

Flavia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente para um hostel
2024 年 1 月に 1 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Flavia,Thank you for the perfect 10 out of 10 rating, we're delighted to hear that you had an exceptional experience. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear from you. We look forward to welcoming you back for another fantastic stay.Best regards,

10/10 (非常に良い)

Brittany

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I would recommend this hostel above others in the area. I got a deluxe room and I enjoyed the privacy of my room combined with the social atmosphere of the property. The room was beautiful, clean and comfortable. The bathroom was clean and comfortable. The pool was very clean and fun as well.
2024 年 1 月に 1 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Brittany,Thank you for your wonderful 5 out of 5 review on Expedia! We're thrilled to hear that you enjoyed your stay and would recommend our hostel. It's fantastic to know that you appreciated the privacy of your deluxe room while still enjoying the social atmosphere of the property. We're glad the room, bathroom, and pool met your expectations.We appreciate your recommendation and look forward to hosting you again for another clean, comfortable, and enjoyable experience.Best regards,

6/10 (普通)

宿泊されたお客様

出張
良かった点 : スタッフとサービス
2024 年 1 月に 2 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 30 日)
Hello, thank you for taking the time to provide your feedback. We value your input, and we're committed to continually improving our services. While it seems there might have been aspects of your stay that didn't meet your expectations, we would appreciate any specific details or suggestions you can share.Your satisfaction is our priority, and we hope to have the opportunity to better serve you in the future.Selina Gold Dust Team.

8/10 (良い)

Ashley

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, nice and clean but simple rooms. No mini fridge so couldn’t store leftovers. Nice pool area and a diner and bar/club on premises! But you will need to Uber/Lyft to get to places you want to go, like the beach, design district, downtown, etc. Great price and option for budget conscious travlers!
2024 年 1 月に 4 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Ashley,Thank you for sharing your thoughts about your recent stay with us. We're thrilled to hear that you found our staff friendly and enjoyed the cleanliness of our rooms. We appreciate your positive comments about our pool area, diner, and bar/club facilities.We understand the inconvenience caused by the absence of a mini fridge, and we apologize for any inconvenience this may have caused. Your feedback is valuable, and we will certainly consider it for future improvements.Thank you for choosing Selina Gold Dust, and we hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,

2/10 (非常に不満)

Benjamin

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Arrived at 01:00 a.m. Receptionist was speaking in spanish with his buddy for 15 minutes while I waited. He then proceeded to tell me that he booked me a room above the dive bar they have there. He said I could cancel now or if he walked with to the room he’d charge me half. He then proceeded to charge me a $100 dollar deposit and $20.00 msndatory for coffee and water even though I wasn’t planning on uses any of it. He said the music would be done at 02:30. It went on way after 03:00 p.m. All the while I was walking 2 my room and approached by 3 gentleman asking if I needed any substances. Upon heading ip tye stairs the smell of Pot was so thick it almost made me pass out. Couldn’t sleep til’ 05:00, because the club patrons were honking their horns in the parking lot and brandishing what looked like to be handguns. This place is a total dump, is unsafe, and the receptionist was as shady as it gets. I wouldn’t recommend my anyone stay here. It’s awful!
2024 年 1 月に 2 泊滞在
Selina GD Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Benjamin,We sincerely apologize for the challenges you encountered during your recent stay at our establishment. We deeply regret any inconvenience caused and appreciate you bringing these issues to our attention.Firstly, we want to address the delay in our reception service. It is not our standard to engage in extended personal conversations while attending to guests, and we apologize for any perceived lack of professionalism.Regarding the room location, we want to clarify that we inform all our guests in advance about the possibility of having rooms with potential noise, to prevent any discomfort. We regret that this information was not adequately communicated in your case.We also understand the frustration caused by the music extending beyond the indicated timeframe. Rest assured, we will take measures to ensure better adherence to the specified hours.Your feedback is invaluable, and we will use it to improve our services. We apologize for falling short of your expectations and hope to have the opportunity to make amends in the future.Best regards,

6/10 (普通)

Sheshan、Las Vegas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice curtains over bed. Good ac. Stores close by.
2024 年 1 月に 2 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Sheshan,Thank you for your feedback. We appreciate your stay and hope to welcome you back for an even better experience.Best regards,

10/10 (非常に良い)

Elidita

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Elidita,Thank you for the perfect rating! We appreciate your positive feedback. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. We look forward to welcoming you back for another great experience.Best regards.

10/10 (非常に良い)

Flavia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Eh um hostel ,más para um hostel este otimo
2024 年 1 月に 1 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Flavia,Thank you for your perfect rating! We appreciate your positive feedback. If there are any specific aspects you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to hosting you again for another excellent experience.Best regards,

10/10 (非常に良い)

michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pool , clean , I would repeat
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Josean A.,We sincerely apologize for any issues you encountered during your stay. Your feedback is important to us. If you could provide more details about your experience, it would help us address any concerns and make improvements. We value your input and hope to have the opportunity to make amends in the future.Best regards,

2/10 (非常に不満)

Josean A.

気になった点 : 施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Josean A.,We sincerely apologize for any issues you encountered during your stay. Your feedback is important to us. If you could provide more details about your experience, it would help us address any concerns and make improvements. We value your input and hope to have the opportunity to make amends in the future.Best regards,

8/10 (良い)

James

2024 年 1 月に 3 泊滞在
Selina Gold Dustからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear James,Thank you for your feedback and the positive rating! We're glad to hear you had a good experience. If there are specific areas where we can further enhance your stay and turn it into a perfect 10, please feel free to share your insights. We look forward to welcoming you again for an even better experience in the future.Best regards,

10/10 (非常に良い)

olivia、Batavia

2024 年 1 月に 1 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Olivia,Thank you for the outstanding 5 out of 5 rating on Expedia! We're thrilled to hear that you had a positive experience. If you have any specific comments or suggestions, we'd love to hear them. We look forward to welcoming you back for another excellent stay.Best regards,

8/10 (良い)

Shabin

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Very basic for the price but it had easy access to transit and food, and everything worked like a charm
2024 年 1 月に 2 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Shabin,Thank you for your feedback. We appreciate your positive comments about the easy access to transit and food, as well as noting that everything worked well. If there are specific areas where we can improve to make your stay even better, please let us know. We value your input and look forward to welcoming you back for an enhanced experience.Best regards,

8/10 (良い)

Juan Sebastian

2024 年 1 月に 1 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Juan Sebastian,Thank you for taking the time to share your feedback on Expedia. We appreciate your 4 out of 5 rating. If there are specific areas where we can improve to enhance your experience, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay.Best regards,

2/10 (非常に不満)

Anita

2023 年 12 月に 10 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Anita,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us. If you could share more details about the issues you faced, it would assist us in addressing and improving our services. We value your input and hope to have the opportunity to make amends in the future.Best regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very calm, peaceful, quiet, no frills, clean and modern
2023 年 12 月に 6 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Hello,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our establishment calm, peaceful, quiet, clean, and modern. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. We look forward to providing you with another excellent experience in the future.Best regards,

10/10 (非常に良い)

JOHN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff.
2023 年 12 月に 1 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear John,Thank you for your perfect rating! We're glad to hear that you found our staff friendly. If there's anything specific you appreciated about the service or any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another positive experience in the future.Best regards,

10/10 (非常に良い)

Nathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Nathan,Thank you for the perfect rating! We appreciate your positive feedback. If there are specific aspects of your stay that you loved or any suggestions you have for improvement, please feel free to share. We look forward to hosting you again for another excellent experience.Best regards,

2/10 (非常に不満)

Ali、Miami

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Selina Gold Dust Team.からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Ali,We're sorry to hear that your experience was not satisfactory. Your feedback is important to us. If you could provide more details about the issues you faced, it would assist us in addressing and improving our services. We value your input and hope to have the opportunity to make amends in the future.Best regards,