My room didn't look anything like the photos advertised on Expedia. Staff wasn't very knowledgable - seemed like the person checking us in had never done it before. A/C in the room didn't go under 19C, on a hot humid day it was very uncomfortable. Staff didn't know how to open my windows when I called down - they were hooked up to some electric switch that also didn't work. "Minibar" was a basket on the floor. Dirty water left in the iron. No fan in the bathroom. Maybe there are renovated rooms and we just got unlucky with an outdated room. The only good thing about the hotel is the area. Amazing Canal St. Walkable to everything you need.
Jason
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Christine
カップルで旅行
2024 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a balcony room overlooking a canal in the heart of the city. It was perfect.
Christine
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
breda
カップルで旅行
2024 年 5 月 19 日
気になった点 : 設備とサービス
The bar below this hotel plays loud dance music until 4 am. If you don’t mind being kept awake all night then this may be for you. The room is dark with no lighting so who actually knows just how dirty it actually is but definitely early the settee should have a do not sit sign. The S and M mural on the wall was not mentioned in any of Expedia’s descriptions . Let’s just say I felt I was in the wrong Place at the wrong time for an expensive price! Leaves me wondering if I will ever book a hotel through Expedia ever again