Excellent location in convent garden. The staff were impeccable - the best we have experienced. Well done
Mike
2024 年 5 月に 1 泊滞在
8/10 (良い)
Kevin
家族旅行
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
As it was a lovely day and only one mile from St. Pancras-Kings Cross Station, we walked. Easily found Mercer Street but the hotel simply says Mercer Hotel. Nothing there about Radisson is visible outside.
The reception staff were great and the hotel has two lifts (elevators) to all seven floors. We were "upgraded to a mini-suite" on the seventh floor. Nice room and very quirky design, making the most of the space. All good in there except the shower thermostat control which was damaged or broken and shower was scalding hot only. Too late to report it as we were due to check out in less than an hour. That was the only issue. Didn't use the mini bar. Okay toiletries provided.
Kevin
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Masooda
家族旅行
2024 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very friendly knowledgeable and helpful. Especially Ed at the front desk was very nice and professional.
I would stay again
Masooda
2024 年 5 月に 7 泊滞在
6/10 (普通)
Eren
カップルで旅行
2024 年 5 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Lage war 1a sehr zentral, das Zimmer in dem wir waren war sehr sehr klein wie ein Kammer.
Ansonsten ist es ein gutes Hotel um die Stadt zu erkunden.
Eren
2024 年 5 月に 1 泊滞在
6/10 (普通)
Jason
グループ旅行
2024 年 5 月 10 日
良かった点 : 清潔度
気になった点 : 設備とサービス
Room exceptionally small and warm. Great location.