Dear Mr. Masahiro, We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. UsakoThank you for the preference and the willingness to let us know your opinion about our service at EPIC SANA Lisboa Hotel. We are looking forward to welcome you soon for more EPIC stays.Best Regards, Olivier Mencucci,General Manager.

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience and give us your feedback about your stay. Thank you very much for show us how EPIC we went with you. We are glad to see that we can match your expectations and provide you an EPIC stay with EPIC experiences. We are looking forward to welcome you soon to EPIC SANA Lisboa for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.

Dear Guest, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience and give us your feedback about your stay. We are glad to read your kind words and see that we can match your expectations and provide you an EPIC stay with EPIC experiences. Thank you very much for show us how EPIC we went with you. We are looking forward to welcome you soon to EPIC SANA Lisboa for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.

Dear Mr. Andrew, We would like to thank you for choosing EPIC SANA Lisboa for your stay. Thank you very much for taking the time to share your experience and give us your feedback about your stay. We are glad to read your kind words and see that we can match your expectations and provide you an EPIC stay with EPIC experiences. Thank you very much for show us how EPIC we went with you. We are looking forward to welcome you soon to EPIC SANA Lisboa for another EPIC stay. Kind Regards, Olivier Mencucci, General Manager.

Dear Ms. Charlotte, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your comments were shared with our management team, in order to follow up with the necessary actions to improve the service provided. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.

Dear Mr. Richard, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your comments were shared with our management team, in order to follow up with the necessary actions to improve the service provided. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.

Dear Ms. Alison, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your comments were shared with our management team, in order to follow up with the necessary actions to improve the service provided. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.

Dear Ms. Niki, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your comments were shared with our management team, in order to follow up with the necessary actions to improve the service provided. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.

Dear Mr. Darren,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to share with us your experience. We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Kind Regards,Olivier Mencucci,General Manager

Dear Mr. / Ms. Rami,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to share with us your experience. We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Kind Regards,Olivier Mencucci,General Manager

Chère Madame Nathalie, Merci beaucoup pour votre préférence à notre hôtel EPIC SANA Lisboa. Nous savons combien il est important de faire en sorte qu'un client se sente comme chez lui et de rendre son séjour aussi confortable que possible, et nous sommes heureux de savoir que nous avons réussi ! Vos commentaires ont été transmis à notre équipe de gestion, afin de prendre les mesures nécessaires pour améliorer le service fourni. Nous espérons vous accueillir bientôt pour d'autres séjours EPIC. Meilleures salutations, Olivier Mencucci, directeur général.

Dear Ms./Mrs. Catrin,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to share with us your experience. We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Kind Regards,Olivier Mencucci,General Manager.

Dear Mr. Robert,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Kind Regards,Olivier Mencucci,General Manager.

Dear Mr. Ricardo,Thank you very mcuh for your preference at our EPIC SANA Lisboa Hotel.We thank you for taking the time to write this useful review. The opinions of our guests are precious to us and we have taken note of your observations in order to use it to improve our services. We are looking forward to welcome you soon for more EPIC stays.Best Regards, Olivier Mencucci,General Manager.

Dear Ms./Mrs. Rowena Frances,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.We are glad to see that we can match with your expectations. Your satisfaction is ours too. We hope to see you again for more EPIC stays! Best Regards, Olivier Mencucci,General Manager.

Dear Mr. / Ms. Shabbir Ahmed, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your comments were shared with our management team. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.

Dear Ms. Sonja, We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. Mark, We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. Brenan, We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Ms. Charlene, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your comments were shared with our management team, in order to follow up with the necessary actions to improve. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.

Dear Mr. Hugo,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. / Ms. Kutlu, Thank you very much for your preference at our EPIC SANA Lisboa Hotel. We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded! Your comments were shared with our management team, in order to follow up with the necessary actions to improve. We are looking forward to welcome you soon for more EPIC stays. Best Regards, Olivier Mencucci, General Manager.

Dear Mr. Keith,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. Robert,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. Robert,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. / Ms. Ebru,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. / Ms. Jodi,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr./Ms. Simone, We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Ms./Mr. Si Young,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Ms./Mrs. Julie,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. Carlos,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. Keith,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. / Ms. Marti,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Sehr geehrte Frau Claudia, vielen Dank für Ihre Präferenz in unserem EPIC SANA Lisboa Hotel. Wir wissen, wie wichtig es ist, dass sich ein Gast wie zu Hause fühlt und versuchen, seinen Aufenthalt so angenehm wie möglich zu gestalten, und wir freuen uns zu wissen, dass uns das gelungen ist! Ihre Kommentare wurden an unser Managementteam weitergeleitet, damit wir die notwendigen Maßnahmen zur Verbesserung des Service ergreifen können. Wir freuen uns darauf, Sie bald für weitere EPIC-Aufenthalte begrüßen zu dürfen. Mit freundlichen Grüßen, Olivier Mencucci, General Manager.

Dear Mr. Oscar, We would like to thank you for choosing EPIC SANA Lisboa for your stay. We were saddened to read that your experience with us has not been as enjoyable as you had hoped due an external service. Firstly, we apologize for the disappointment we have caused you. We would like to assure you that this does not comply with our usual high-standards. We will share your experience with our partnership in order to implement new actions of improvement and assure you that the next time you return, the service will match your expectations. Thank you very much for taking the time to share your experience, as it is crucial to bettering our services.We truly hope the remaining of your stay is more enjoyable. Kind Regards, Olivier Mencucci,General Manager.

Dear guest Sima,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you for the positive feedback. In addition to the great amenities and privileged location, we invest in providing our guests with excellent service.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards, Olivier Mencucci,General Manager.

Dear Mr. Pedro,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Ms. Lilly,Thank you very much for your preference at our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Kind Regards,Olivier Mencucci,General Manager.

Dear Mr. James,Thank you very much for your preference at our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Kind Regards,Olivier Mencucci,General Manager.

Dear Ms./Mrs. Melike,We would like to thank you for choosing our EPIC SANA Lisboa Hotel.Thank you very much for your time to show us how EPIC was your stay with us.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC moments.Best Regards,Olivier Mencucci,General Manager.

Dear Mr. Jack,Thank you very much for your preference at our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Kind Regards,Olivier Mencucci,General Manager.

Dear Ms. Lilian,Thank you very much for your preference at our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Kind Regards,Olivier Mencucci,General Manager.

Dear Ms. Isabel,Thank you very much for your preference at our EPIC SANA Lisboa Hotel.We are glad to see that we can match your expectations and provided you an EPIC stay with EPIC experiences.We are looking forward to welcome you soon for more EPIC stays.Kind Regards,Olivier Mencucci,General Manager.

Caro Sr. Carlos, Antes de mais, gostaríamos de agradecer a sua estadia no nosso Hotel EPIC SANA Lisboa. Ficamos muito satisfeitos que tenha gostado da sua experiência no nosso hotel e do nosso serviço. Esperamos ter o prazer de voltar a recebê-lo no futuro. Atenciosamente, Olivier Mencucci, Diretor-Geral.

Estimada Sra. Maria,Nos gustaría agradecerle por elegir EPIC SANA Lisboa Hotel para su estadía. Estamos muy contentos de que hayas disfrutado de nuestro hotel y servicio, y tenido una gran experiencia con nosotros. Esperamos tener el placer de darle la bienvenida de nuevo en el futuro. Saludos cordiales,Olivier Mencucci,Diretor-General.

Dear Mr. Gilvandro,Thank you very much for your preference at our EPIC SANA Lisboa Hotel.We know how important it is to make a guest feel at home and try to make his stay as comfortable as possible, and we are pleased to know that we have succeeded!We are looking forward to welcome you soon for more EPIC stays.Best Regards, Olivier Mencucci,General Manager.