The night shift ladies were very nice and made check in easy. The gentleman on day shift only cared about playing on his phone. We did not get the room we reserved and it made our trip very difficult. It was a very convienent location but next time we will look for a different hotel.
Bud
2024 年 5 月に 2 泊滞在
6/10 (普通)
Cristina
2024 年 5 月 11 日
Gym facilities were good. Staff at front desk and breakfast bar very accommodating. But housekeeping left a lot to be desired, since they did not clean my room the second day of stay.
Cristina
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Marie
カップルで旅行
2024 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location
Marie
2024 年 5 月に 1 泊滞在
8/10 (良い)
Jim
家族旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel and convenient location to Western Michigan University
Jim
2024 年 4 月に 1 泊滞在
8/10 (良い)
Eric
出張
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place. No real issues.
Eric
2024 年 4 月に 3 泊滞在
8/10 (良い)
Thomas
出張
2024 年 4 月 16 日
良かった点 : 清潔度、設備とサービス
Had to wait 15 mins to get checked in. Manager did offer some refreshments because of it, but not sure why manager wasn't more attentive to the front desk.
Property could use a refresh. Looking dated and old, compared to most other Hampton Inn's that I have stayed at.
Thomas
2024 年 4 月に 1 泊滞在
4/10 (不満)
Teresa
2024 年 4 月 15 日
気になった点 : 清潔度、スタッフとサービス
I’m sad to see so many Hampton inns are not keeping their standards high.
In this case my biggest complaint is the fact that I had 4 pillows on the bed and they all smelled over used and soiled. I couldn’t stand it. I stayed 2 nights and ended up putting a pillow inside one of my clean tee shirts so that I could sleep.
The night stand had spilled coffee on it. The carpet next to the bed was filthy. Overall the room felt dirty. I always wipe everything down with disinfectant wipes where ever I stay. I used many extra wipes here. Attention to detail was not at this location.