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シュタイゲンベルガー アル ダウ ビーチ ホテルの口コミ

5 out of 5
シュタイゲンベルガー アル ダウ ビーチ ホテル
Yussif Afifi Road - El Mamsha El Seyahi, Hurghada, Red Sea

口コミ

9.4

最高に素晴らしい

評価 10 - 522 件の口コミ中 376 件が非常に良い" "
評価 8 - 522 件の口コミ中 117 件が良い" "
評価 6 - 522 件の口コミ中 15 件が普通" "
評価 4 - 522 件の口コミ中 10 件が不満" "
評価 2 - 522 件の口コミ中 4 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

hashimoto

2023 年 8 月に 3 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 9 月 19 日)
Dear Hashimoto, warm greetings from the Steigenberger ALDAU Beach Hotel and thank you for taking time for rating us. We will be happy to welcome you again!

10/10 (非常に良い)

tsuyoshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
オススメのホテル
親切で丁寧な接客です。レストランも充実していて、ブュッフェが最高でした。プールもビーチも最高です。向かいのホテルのプールも利用でき、ウォータースライダーがあって良かったです。おすすめします!
2023 年 8 月に 4 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Tsuyosh,Warm greetings from the Steigenberger ALDAU Beach Hotel and thank you for choosing our hotel for your previous vacation. We glad that you enjoyed pools, food and service in our hotel and tried water slides in our sister hotel. It will be our pleasure to welcome you again!

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Bad activity's stuff
全体的には、良いリゾートホテル。プールも多々あり、楽しめる。海はそれほど綺麗ではなく、エメラルドの海を求めるのならば離島に行く必要あり。ただ、ホテルのマリンアクティビティ勧誘スタッフは、強引。契約を取れなければ、気分を害する言動がみられ、がっかりした。
2020 年 10 月に 3 泊滞在
SABHからの返信 (投稿日 : 2020 年 11 月 14 日)
Dear valued guest, Thank you very that you had chosen our hotel for your vacation and for taking time to share your holiday experience with us. We would be pleased to welcome you back in the near future. With best regards Your Steigenberger ALDAU Beach Hotel team

10/10 (非常に良い)

Salwa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
l loved the landscaping
2024 年 5 月に 7 泊滞在
The Steigenberger ALDAU Management Team からの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Mr. Salwa, We would like to thank you very much for your excellent rating on Expedia and your great praise in all areas, and we would like to express our joy at how satisfied we were able to make you. Such positive feedback is our greatest incentive to continue working like this and to delight our guests. Your rating with all the details is also the best guide and recommendation for those who are still hesitant about finding their next holiday destination. The entire team is already waiting to welcome you back soon. With kind regards, The Steigenberger ALDAU Management Team

10/10 (非常に良い)

Andraous

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean very nice. Comfortable bed big rooms. They have another hotel across the street. It is amazing for kids and it is very very clean very friendly stuff and you can use the facilities there.
2024 年 5 月に 3 泊滞在
The Steigenberger ALDAU Management Team からの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Mr. Andraous, We would like to thank you very much for your excellent rating on Expedia and your great praise in all areas, and we would like to express our joy at how satisfied we were able to make you. Such positive feedback is our greatest incentive to continue working like this and to delight our guests. Your rating with all the details is also the best guide and recommendation for those who are still hesitant about finding their next holiday destination. The entire team is already waiting to welcome you back soon. With kind regards, The Steigenberger ALDAU Management Team

10/10 (非常に良い)

karen brigitte

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Parfait.
2024 年 4 月に 7 泊滞在
Steigenberger ALDAU Beach management teamからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Ms. Karin,Thank you very much for your nice reply after your stay at our Steigenberger ALDAU Beach Hotel. We are pleased to hear that we could exceed your expectations and that you liked our hotel. We will pass on your compliments to our staff, which is the best motivation we can offer! May we thank you for taking the time to post these comments. An exceptional holiday experience for all of our guests is what we expect from our hotel and all feedback is vital to our constant efforts to improve our service. Guest satisfaction is our number one goal and there is nothing better than achieving that! The Steigenberger ALDAU Beach Hotel team is looking forward to welcoming you again and hopes to meet your expectation once again. With best regards, Steigenberger ALDAU Beach management team

10/10 (非常に良い)

Andrea

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
The Steigenberger ALDAU Management Teamからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Mr. Andrea,Thank you for taking Time to rate our house on Google. We were very excited to read in your review that you had a great holiday with particular emphasis on the staff, the food, the service and the pool facilities. We would be very happy to see you again soon. With kind regards, The Steigenberger ALDAU Management Team

8/10 (良い)

Meik

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gutes Hotel
2024 年 3 月に 7 泊滞在
Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Mr. Meik,Thank you very much for your nice reply after your stay at our Steigenberger ALDAU Beach Hotel. We are pleased to hear that we could exceed your expectations and that you liked our hotel. May we thank you for taking the time to post these comments. An exceptional holiday experience for all of our guests is what we expect from our hotel and all feedback is vital to our constant efforts to improve our service. Guest satisfaction is our number one goal and there is nothing better than achieving that! The Steigenberger ALDAU Beach Hotel team is looking forward to welcoming you again and hopes to meet your expectation once again. With best regards,

10/10 (非常に良い)

Julia、Auhagen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Normalerweise sind wir nebenan im Pure, wollten aber uns diesmal das Aldau nicht als Pure-Gast anschauen. Untergebracht waren wir in einer neu renovierten Suite, welche mega geräumigt und mehr als up2date war (Smartspiegel, Smart-TV, tolle Ladefunktionen via USB und Co am Esstisch), sehr geräumiger walk-in-Ankleide mit Fönbar! Was will man mehr! Der Balkon war mit Liege und Sitzgelegenheiten ausgestattet und bot einen herrlichen Blick über die Anlage mit Meerblick. Gastronomisch finde ich es gut, dass man 24h im Barbereich nicht nur essen, sondern auch die Getränkekarte hoch- und runter genießen konnte. Die Anlage ist ein Traum!!! Was hier vom Gartenteam jeden Tag mühevoll in Schuss gehalten wird ist schon der Wahnsinn. Auch hier gibt es Getränkeservice am Pool. Generell ist gastrotechnisch alles wunderbar und auf einem unvergleichbarem hohen Niveau. Man kann alles ohne schlhectes Gewissen oder Panik essen und trinken! Der neue Spa ist empfehlenswert. Tolles Ambiente und schöne Anwendungen (unbedingt mal turkish hammam ausprobieren). Das ganze Hotelpersonal ist wirklich erstklassig und beschert einem einen tollen Urlaub! Spässe und bissl plauschen ist mit allen möglich. Da fast alle richtig gutes deutsch sprechen (Hut ab) kann ich getrost auch meine Eltern hier urlauben lassen! Ebenso möchte ich die herzliche Begrüssung (wie vom gesamten Personal) von Vanessa noch erwähnen. Ebenfalls ist bis zum Strand hin alles barrierefrei ausgebaut, was erwähnenswert ist!
2024 年 3 月に 3 泊滞在
Thomas Gassner General Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear valued guest,Thank you for taking the time to share your experience on Expedia.The entire team is pleased that you had such a fantastic holiday with us!Your praise is indeed our greatest motivation and we are pleased to read that our team has done everything to make your stay as successful as it should be.Furthermore we will pass on your compliments to our staff which is the best motivation we can offer!Our entire team is already missing you and waiting for to welcome you again and to say "Welcome home".With kind regards,

8/10 (良い)

Kimberly

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a lovely week at the ALDAU and was blown away by home huge it is. The pool is an absolute beast! A great family spot with lots to do and great service and staff. The food wasn't especially amazing unless you were able to score a reservation to one of the restaurants on site, which was nearly impossible to do, and you could only go once if you could. The buffet was also huge and I suspect the size of it had an impact on the quality of food at times. There was a lot of construction that was happening in the older rooms which made it very loud and noisy in the latter part of the day when you were trying to sit on the deck and relax. The location to the Red Sea was excellent, but the snorkeling trips were very short for the $$. I would definitely go back again, but if just with a couple of people, I would probably chose a smaller resort in the end. AS I found in all of Egypt however, the people and staff were some of the most polite and friendliest that I have met in all of my travels!
2024 年 2 月に 5 泊滞在
Steigenberger Aldauからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Ms. Kimberly,Thank you very much for your nice reply after your stay at our Steigenberger ALDAU Beach Hotel. We are pleased to hear that we could exceed your expectations and that you liked our hotel. An exceptional holiday experience for all of our guests is what we expect from our hotel and all feedback is vital to our constant efforts to improve our service. Guest satisfaction is our number one goal and there is nothing better than achieving that! Your review is indeed the best guide and recommendation for those one who still hesitate about the next destination of their holiday. Furthermore we will pass on your compliments to our staff, which is the best motivation we can offer! Regarding the construction noise, we would like to apologize for the inconvenience caused, we will forward your comment to the relevant department.Best Regards,Thomas GassnerGeneral Manager

10/10 (非常に良い)

Izabela

良かった点 : 施設のコンディションと設備
2024 年 2 月に 7 泊滞在
Steigenberger ALDAUからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Ms. Izabela,Thank you very much for your nice reply after your stay at our Steigenberger ALDAU Beach Hotel. We are pleased to hear that we could exceed your expectations and that you liked our hotel. We wish to see you soon again!With best regards,Thomas GassnerGeneral Manager

10/10 (非常に良い)

Lee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic hotel with great facilities and amazing food. Will definitely go back again.
2024 年 1 月に 3 泊滞在
Steigenberger ALDAUからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Lee,Thank you for taking the time to share your experience.The entire team is pleased that you had such a fantastic holiday with us!Your praise is indeed our greatest motivation and we are pleased to read that our team has done everything to make your stay as successful as it should be.Our entire team is already missing you and waiting for to welcome you again and to say "Welcome home".With kind regards,Emad Shaker,Executive Assistant Manager

10/10 (非常に良い)

MINJUNG

2024 年 1 月に 1 泊滞在
Steigenberger ALDAUからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Minjung,Thank you for taking the time to share your experience.The entire team is pleased that you had such a fantastic holiday with us!Your praise is indeed our greatest motivation and we are pleased to read that our team has done everything to make your stay as successful as it should be.Our entire team is already missing you and waiting for to welcome you again and to say "Welcome home".With kind regards,Emad Shaker,Executive Assistant Manager

10/10 (非常に良い)

Andreas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wir kommen gerne wieder
Sehr schöner Aufenthalt im Aldau, tolle Gartenanlage, sehr gutes Essen in allen Restaurants und Spitzenservice. Den besten Espresso gibt es in den beiden Bars neben der Reception. Alex und Tanga sind gute Strandrestaurants und schöne Alternativen zum Hauptrestaurant. Trotz Nähe zum Flughafen ist das Hotel sehr ruhig, wir haben gut geschlafen. Etwas Lärm kommt höchstens vom kinderfreien Steigenberger Pure Life gegenüber.
Aussicht von der View Suite
2023 年 12 月に 11 泊滞在
GRからの返信 (投稿日 : 2023 年 12 月 30 日)
Lieber Herr Andreas,Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und wir möchten uns hiermit herzlich für Ihr freundliches Feedback bedanken. Ihr Lob ist in der Tat unsere größte Motivation und wir freuen uns zu lesen, dass unser Team alles getan hat, um Ihren Aufenthalt so erfolgreich zu machen wie es sein sollte.Wir freuen uns schon darauf, wenn wir Sie wieder herzlich willkommen heißen und verwöhnen können.Mit herzlichen Grüßen,Emad Shaker,Executive Assistant Manager

10/10 (非常に良い)

Faeqa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Steigenberger ALDAUからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Faeqa,Thank you for taking the time to share your experience.The entire team is pleased that you had such a fantastic holiday with us!Your praise is indeed our greatest motivation and we are pleased to read that our team has done everything to make your stay as successful as it should be.Our entire team is already missing you and waiting for to welcome you again and to say "Welcome home".With kind regards,Emad Shaker,Executive Assistant Manager

4/10 (不満)

Terry

良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度、スタッフとサービス
Not a pleasant check-in experience
I arrived in Hurghada a day earlier than planned. I was not able to modify my reservation to arrive a day early and per the Hotels.com virtual assistant, I was instructed to make a 1 day reservation. I did just that and had my original reservation for 3 days pulled up so I could book the same room so I wouldn't have to move after 1 night. I arrived at the hotel after 10 pm. I checked in and was told that I would have the same room for my entire stay. I was taken to my room. It was nothing at all like I booked and paid for. I went back to the front desk and the guy working started to tell me that for my 1st night that I did not book the better room. Either he just made that up on the spot or he was being very dishonest by putting me into a lower level room at my original chek in. Keep in mind that the amount that I paid for my extra 1st night was higher than the next 3 and on the hotels website that rate is for the better room. He then tried to tell me that he would upgrade me for the 1st night and I could stay in the better room for my entire stay. I stayed at this hotel a year before and booked the same room and I loved my room and located on my original visit. I tried asking the guy at the front desk if I could have a room close to that original room from the previous year and he just kept talking over me and telling me what I like and how much I was going to like the room I was going to stay in. The room is the same but the location is different from my previous stay.
2023 年 12 月に 1 泊滞在
Emad Shaker/ Excutive assistant managerからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Terry,Most of our guests praise the services we provide as fantastic and even if things go wrong in rare occasions we usually succeed to rectify them, if being brought to our immediate attention. Should we not have managed for any reason to provide you with the expected level of service, we do sincerely apologize.We can currently only hope that the positive memories of your holiday will dominate. We would be delighted to welcome you again, in order to meet all your expectations.With best regards,

8/10 (良い)

Neda、Hamburg

2023 年 11 月に 4 泊滞在
Emad Shaker, Executive Assistant Managerからの返信 (投稿日 : 2023 年 12 月 9 日)
Dear Ms. Neda,Thank you very much for your nice reply after your stay at our Steigenberger ALDAU Beach Hotel.We are pleased to hear that we could exceed your expectations and that you liked our hotel.We wish to see you soon again!With best regards,

10/10 (非常に良い)

Marcelo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Emad Shaker, Executive Assistant Managerからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Mr. Marcelo,Thank you for ranking our property on Expedia platform.Warm regards,

10/10 (非常に良い)

Abulgasim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2023 年 11 月に 2 泊滞在
Emad Shaker, Executive Assistant Managerからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Mr. Michael,Thank you for your positive ranking on Google platform.Best regards,

10/10 (非常に良い)

Abulgasim

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice
2023 年 11 月に 2 泊滞在
Emad Shaker, Executive Assistant Managerからの返信 (投稿日 : 2023 年 11 月 26 日)
Dear AbulgasimThank you for taking the time to share your experience on Expedia website.The entire team is pleased that you had such a fantastic holiday with us! We are very pleased that we could meet your expectations and proud of your comments!We also thank you for the special mention of the individual employees. The colleagues were very happy about your praise.We wish to see you soon again!With best regards,

10/10 (非常に良い)

Jürgen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sehr schöner und angenehmer Aufenthalt - alles bestens!
2023 年 11 月に 8 泊滞在
Ihr Steigenberger ALDAU Beach Teamからの返信 (投稿日 : 2023 年 11 月 22 日)
Sehr geehrter Herr Jürgen, vielen lieben Dank für Ihre lieben Worte. Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen.

10/10 (非常に良い)

Phil

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff here are excellent, the grounds swimming pool and beach are really nice and the dining options, particularly the beacfront restaurants are great. Also we did some really good dives with the on site dive centre so overall a great stay!
2023 年 10 月に 9 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Phil,Warm greetings from the Steigenberger ALDAU Beach Hotel and thank you for choosing our hotel for your previous vacation. We glad that you enjoyed your stay in our hotel and it will be our pleasure to welcome you soon again!

10/10 (非常に良い)

Albert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A rather large hotel but you get a personal service. Clean excellent food choices and unique location. Staff very friendly and helpful. All inclusive is excellent value for money. Highly recommend, I will comeback again . FIVE STAR HOTEL
2023 年 10 月に 7 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear Albert,Warm greetings from the Steigenberger ALDAU Beach Hotel and thank you for choosing our hotel for your previous vacation. We glad that you enjoyed personal service, food choices and unique locations in our hotel and it will be our pleasure to welcome you soon again!

10/10 (非常に良い)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel facilities are excellent. We went with 2 teenage boys and there was so much to do - diving, wakeboarding, water polo, beach volley ball etc etc but also a lovely lazy river, gym and spa. Large hotel but laid out in a way that means it feels much smaller around the pool which is lovely. Definitely recommend and would go back.
2023 年 10 月に 8 泊滞在
Steigenberger ALDAU Beach Hotelからの返信 (投稿日 : 2023 年 10 月 28 日)
Dear Ms. Sarah,sunny greetings from Steigenberger ALDAU Beach Hotel!Thank you very much for taking the time to share your excellent feedback with us.We are delighted to see that you spent an amazing family vacation with us. It makes us proud to see that you recommend our hotel and planning to visit us again. The entire Team is already looking forward to welcome you soon again.Sincerely,Sander AckermansGeneral Manager

8/10 (良い)

amal、strathdale

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff very friendly, poor amneties, bathroom flooded twice
2023 年 10 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 18 日)
Dear Ms. Amal,Sunny greetings from Steigenberger ALDAU Beach Hotel!Thank you very much for spending your holiday with us and for taking the time to share your feedback.We are delighted to see to enjoyed your vacation with us and that you have been satisfied with our service.Your flattering feedback is the best motivation we can offer, and with pleasure we will share it will all colleagues.We sincerely regret the inconveniences occurred during your stay and all concerned departments have already been informed in order to avoid similar situations in the future.The entire Team is hoping to have the honor of welcoming you again.Sincerely,Sander Ackermans

10/10 (非常に良い)

Yuk San

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Food is gd
2023 年 9 月に 2 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Yuk San,Warm greetings from the Steigenberger ALDAU Beach Hotel and thank you for choosing our hotel for your previous vacation. We glad that you enjoyed variety & quality of the food our hotel and it will be our pleasure to welcome you soon again!

10/10 (非常に良い)

Steve

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Non era la prima volta e non sarà l'ultima , un paradiso terrestre
2023 年 8 月に 2 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Steve,Warm greetings from the Steigenberger ALDAU Beach Hotel and thank you for choosing our hotel once again. We glad to know that you enjoyed with us once more and will be happy to welcome you soon again!

10/10 (非常に良い)

Steve

2023 年 9 月に 1 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Steve,Warm greetings from the Steigenberger ALDAU Beach Hotel and thank you for taking time for rating us. We will be happy to welcome you again!

10/10 (非常に良い)

Nedhal、Manama

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 8 月に 6 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 9 月 30 日)
Dear Nedhal,Warm greetings from the Steigenberger ALDAU Beach Hotel and thank you for taking time for rating us. We will be happy to welcome you again!

10/10 (非常に良い)

Andreas

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wir sind bereits das 3. mal da gewesen und werden auf jeden Fall wieder kommen. Super Hotel mit Phantastischen Mitarbeitern. Alle lieb, freundlich, zuvorkommend und aufmerksam. Komplette Anlage in einem gepflegten Zustand. Ebenfalls die Zimmer. Große Essensauswahl.
2023 年 8 月に 14 泊滞在
Ihr Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 9 月 13 日)
Hallo Andreas,vielen lieben Dank für Ihr Feedback. Gerne geben wir dies an unsere Mitarbeiter weiter. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.

10/10 (非常に良い)

Hossamelden

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing service
Steigenberger ALDAU Beach Hotelからの返信 (投稿日 : 2023 年 8 月 15 日)
Dear Mr. Hossam,Thank you very much for your review and feedback. We are glad that you are enjoying your stay.

2/10 (非常に不満)

Hossamelden

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The guards at the club elements are so rude and looks like the hotel managers can’t control it , they treat people ina disgusting way, they simply destroyed my pleasure there , i advice people to take a look at google reviews too , never go to that place again
2023 年 8 月に 2 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Hossam,Thank you for taking time to write a review. We are sad to learn that your experience with Elements made you rate the hotel in a low way however, you didnt mention any comment regarding the hotel itself. Please, for any issues happen in the hotel, contact hotel management to handle it directly and to not let anyone destroy your vacation mood.

10/10 (非常に良い)

Asis

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Insgesamt gute Anlage
2023 年 8 月に 7 泊滞在
Steigenberger ALDAU Beach Hotel teamからの返信 (投稿日 : 2023 年 8 月 13 日)
Dear Asis,Thank you very much for the great rating of our property and your feedback. We hope to have the pleasure of welcoming you back in the future.

8/10 (良い)

Joseph

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to be. Great food and service. Very nice facility. Pool is amazing. Beach needs clean up and expansion. Too much rocks. Requested a beach view and got thrown into a building side view inititally. People smoking everywhere. Uncomfortable. Internet is weak in rooms. Foul smell comes off the AC sometimes. I think AC intake is close to a sewer outlet.
2023 年 6 月に 3 泊滞在
Your Steigneberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 7 月 2 日)
Dear Joseph, thank you for giving us your feedback. Our management take your comments for consideration and will work on it. Hope to see you soon again to have another great vacation and better experience!

10/10 (非常に良い)

Mina

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
We had an amazing family vacation at a hotel that surpassed all expectations. The staff warmly welcomed us, especially Mr. Dawod and Mina, who were incredibly friendly and helpful. The hotel is ideal for families, with fantastic amenities. The pool and beach were impressive, and the aqua park kept our kids entertained. The availability of delicious snacks throughout the day was a delightful touch. The food quality was exceptional, with high standards. Samuel Reda provided cheerful and attentive service at breakfast, and Hanan Gamal ensured guests were well taken care of. Emad Elbadry at the pool bar went above and beyond to assist us, and Mohamed Awny at the Karibu bar was polite and hardworking. The entire staff was exceptional, creating a memorable and relaxing experience. We are grateful for their dedication. We can't wait to return, as this hotel excelled in all aspects, making it the perfect destination for our future family vacations.
2023 年 6 月に 1 泊滞在
Your Steigneberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 7 月 2 日)
Dear Mina, thank you for choosing our hotel and sharing your vacation memories with us! We will be happy to welcome you soon again in your second home!

10/10 (非常に良い)

mahmoud

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent stay
Excellent as always
2023 年 6 月に 2 泊滞在
Your Staigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 6 月 22 日)
Dear Mahmoud , thank you your feedback! Hope to welcome you soon again!

10/10 (非常に良い)

YOUSSEF

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoyed the stay and thank you to Mina
We had minor issues but Mina took care of it. Big thanks to Mina who managed the situation in a professional way and he would be one of the main reasons why we would return back to the hotel. The hotel is full of activities so you won’t be bored for a long stay. High service and food is great Highly recommended
2023 年 6 月に 6 泊滞在
Your Staigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 6 月 22 日)
Dear Mahmoud, thank you your feedback and recommendations! We will pass your warm words to Mina and hope to welcome you soon again!

10/10 (非常に良い)

Manal

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 3 泊滞在
Your Steiegnebrger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 6 月 11 日)
Dear Manal, thank you for rating us! We will be happy to welcome you soon again!

10/10 (非常に良い)

Norhan

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was very clean and well maintained. Food selection was top quality and entertainment was nightly. The spa massages were amazing and performed by professionals. Would recommend to anyone wanting to stay at a robust high quality hotel in Hurghada. Would come again.
2023 年 5 月に 3 泊滞在
Your Steigenberger ALDAU Beach Hotel Team からの返信 (投稿日 : 2023 年 5 月 9 日)
Dear Norhan, greetings from the entire team and thank you for feedback, we are glad that you enjoyed our hotel facilities and SPA and will be happy to welcome you again!

8/10 (良い)

Benjamin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Zimmer ist für unser geschmack nicht 5Stern tauglich leider, sonst wahren wir sehr zufrieden essen top und sehr freundliches Personal kann Ich nur weiterempfehlen Grüse
2023 年 3 月に 7 泊滞在
Steigenberger ALDAU Beach Hoteからの返信 (投稿日 : 2023 年 4 月 15 日)
Lieber Benjamin, wir möchten uns für Ihr Feedback bedanken und wir versuchen unser Bestes an der Kritik zu arbeiten. Wir freuen uns jedoch, dass Sie eine tolle Zeit bei uns hatten und freuen uns Sie bald wieder zu begrüßen und von unseren Verbesserungen überzeugen zu können. Ihr Steigenberger ALDAU Beach Hotel Team

10/10 (非常に良い)

Stephanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I LOVED this hotel. The service, the amenities, the food, the area. Everything! I’d stay here again if I ever were to return to Hurghada. Right on the beach, and the service was amazing. Loved the food. Enjoyed our stay and view.
2023 年 1 月に 2 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 1 月 8 日)
Deary Stephanie, thank you for your feedback! We are happy to read that you enjoyed your stay with us and definitely waiting you back again in our hotel!

10/10 (非常に良い)

Terry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My go to resort in Hurghada
There is not 1 thing that I would change with my visit. The hotel, staff, food, grounds, service, and security were all top notch. My room was incredible and the view was the best.
2022 年 12 月に 5 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 1 月 8 日)
Dear Terry, thank you for taking time and writing this beautiful review. We are glad that you enjoyed the view of the room, service food etc and will be happy to host you once again in nearest future!

10/10 (非常に良い)

Bilal

2022 年 12 月に 4 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2023 年 1 月 8 日)
Dear Bilal, thank you for your rate, we will be happy to welcome you soon again!

8/10 (良い)

Georgi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 6 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2022 年 12 月 28 日)
Dear Georgi, thank you for your feedback

10/10 (非常に良い)

Ioana Izabella

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr freundliches Personal und vielfältige Auswahl an Restaurants
Marketingからの返信 (投稿日 : 2022 年 12 月 28 日)
Liebe Ioana Izabella, vielen Dank für Ihre netten Worte und wir freuen uns, dass Sie eine schöne Zeit bei uns hatten. Wir hoffen sehr, Sie wieder einmal bei uns begrüßen zu dürfen. Alles Liebe vom gesamten Team

8/10 (良い)

Wojciech

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

10/10 (非常に良い)

Bogdan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic place
Fantastic place. Well maintained. First class service. Very good food in the main restaurant. We enjoyed also quality of food and service in the booked restaurants: Tanga Beach Restaurant, Sushi Bar, and Samurai Teppanyaki Grill.
2022 年 11 月に 5 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2022 年 12 月 7 日)
Dear Bogdan, Thank you for your feedback, we are happy to know that you enjoyed our service, food and a la cartes experience. Hope to see you soon again!

10/10 (非常に良い)

Mira

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing stay. Everything is perfect in this resort. Highly recommend
2022 年 11 月に 4 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2022 年 11 月 27 日)
Dear Mira, thank you for your feedback and recommendation. We will be happy to welcome you soon again!

10/10 (非常に良い)

Mai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
excellent hotel
i love the hotel , their employees r very professional . i hope food to have more varsities. you have everything in quality i never felt lonely they keep u busy it's classy hotel i will be back soon
2022 年 11 月に 1 泊滞在
Your Steigenberger ALDAU Beach Hotel Teamからの返信 (投稿日 : 2022 年 11 月 13 日)
Dear Mai,Greetings from Steigenberger ALDAU Beach Hotel and thank you for taking time to share with us your feedback. We are glad to read that you enjoyed professionalism of our employees and loved our hotel. We will be happy to welcome you soon again!

10/10 (非常に良い)

Mariana Daniela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Hotel ist allgemein genial. Das Essen sehr vielseitig, geniessbar, rund um die Uhr verfügbar und im Preis inbegriffen (all inclusive). Das Personal jederzeit professionell. Die Anlage bestens gewartet und mit einer vielzahl an Aktivitäten ausgestattet. Hat auch eine eigene Tauchbasis, um zB das Tauchbrevet zu machen, sehr empfehlenswert. Das Hotel liegt nicht weit vom Flughafen entfernt, man sollte jedoch eine Transfermoglichkeit vorgängig buchen (vom Hotel beispielsweise), um nervenaufreibende Diskussionen mit ultra abzockenden Taxifahrern zu vermeiden.
2022 年 10 月に 10 泊滞在
Steigenberger ALDAU Beach Hotelからの返信 (投稿日 : 2022 年 10 月 22 日)
Liebe Mariana, wir bedanken uns bei Ihnen für Ihren tollen und umfangreichen Kommentar und Ihre netten Worte zu unserem Service und besonders den Mitarbeitern. Wir freuen uns sehr, Sie wieder einmal bei uns zu begrüßen und Sie unser Hotel Ihr zweites Zuhause werden zu lassen. Ihr Team vom Steigenberger ALDAU Beach Hotel