Dear Guest,Thank you so much for your review of our hotel. We are delighted to know you were happy with the services provided by our staff. Thank you for appreciating the cleanliness of the room and the hotel. Thank you again and we hope to see you at the hotel again in the future.Sincerely,Holiday Inn Express New Delhi International Airport Terminal 3

Dear Guest, Thank you for sharing your feedback with us. We are disappointed to know that some aspects of your stay did not meet your expectations. Please note that we have taken note of your concerns and shall work on ways to improvise the same. We would like to once again thank you for your feedback as it helps us in improving continuously and we hope to see you at the hotel again on your next transit.Sincerely, Raman SharmaDirector of Sales

Dear Guest,Thank you so much for your review of our hotel. We are delighted to know you were happy with the services provided by our staff. Thank you for appreciating the cleanliness of the room and the hotel. Thank you again and we hope to see you at the hotel again in the future.Sincerely,Holiday Inn Express New delhi International Airport Terminal 3

Dear Eriko,Please accept our sincere apologies for the inconvenience you faced at the hotel. We have taken note of your concern and shall look into the same as this is not as per our regular standard. We hope you would give us another chance to be of service to you so that we can provide you with a better experience. Sincerely,Holiday Inn Express New Delhi International Airport

Dear Guest,Thank you so much for your review of our hotel. We are pleased to know that you have enjoyed your stay with us and we hope to see you again on your next visit to the New Delhi Airport Terminal 3.Sincerely,Holiday Inn Express New Delhi International Airport Terminal 3

Dear Guest,Please accept our sincere apologies for the inconvenience you faced at the hotel. We have taken note of your concern and shall look into the same as this is not as per our regular standard. We hope you would give us another chance to be of service to you so that we can provide you with a better experience.Sincerely,Holiday Inn Express New Delhi International Airport

Dear Yui,Thank you so much for your review of our hotel. We are pleased to know that you have enjoyed your stay with us and we hope to see you again on your next visit to the New Delhi Airport Terminal 3.Sincerely,Holiday Inn Express New Delhi International Airport Terminal 3

Dear Yuko,Please accept our sincere apologies for the inconvenience you faced at the hotel. We have taken note of your concern and shall look into the same as this is not as per our regular standard. We hope you would give us another chance to be of service to you so that we can provide you with a better experience.Sincerely,Holiday Inn Express New Delhi International Airport

Dear Kota, Please accept our sincere apologies for the inconvenience you faced at the hotel. We have taken note of your concern and shall look into the same as this is not as per our regular standard. We hope you would give us another chance to be of service to you so that we can provide you with a better experience. Sincerely, Team Holiday Inn Express

Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW DELHI INT'L AIRPORT T3. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Team Holiday Inn Express

Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW DELHI INT'L AIRPORT T3. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Team Holiday Inn Express

Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW DELHI INT'L AIRPORT T3. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Team Holiday Inn Express

Dear Guest, Thank you for taking the time to submit your feedback which is critical in our continuous efforts to improve our services. Your unpleasant experience has equally disappointed us, as we always make every effort to ensure our guests’ stay is as comfortable and enjoyable as possible. We were truly sorry that the level of our service failed to meet up to your expectations thus caused you immense disappointment. We truly value your feedback and to investigate the matter further, we would like to obtain additional details of your experience and would request you to kindly share your details directly with us at info@hiexdelhiairport.com. We look forward to hearing from you soon. We hope that you would see this incident in isolation and give us another opportunity to serve you soon. Sincerely, Team Holiday Inn Express

Thank you so much for your review of our hotel and for appreciating the services of the hotel. We are pleased to hear you enjoyed your stay with us and we hope to see you again on your next visit to the New Delhi Airport Terminal 3. Sincerely, Team Holiday Inn Express

Dear Guest, Thank you so much for your review of our hotel. We are delighted to know you liked the services provided by our staff. Regards,

Dear guest, Thank you for the feedback. Your feedback is passed to the team and we would ensure you have a great experience next time you visit us. Sincerely,

Dear guest, I am so sorry to see you did not enjoy your overall experience with us, especially with strict security. Since we are located inside the airport we have to follow some strict security measures adhered to by the government of India. We deeply regret the inconvenience caused. Also, we apologize for our staff's behavior and assure you to look into the matter and make sure that this does not happen again. Sincerely,

Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW DELHI INT'L AIRPORT T3. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Team Holiday Inn Express

Dear guest, Thank you for sharing your recent stay at our Holiday Inn Express New Delhi International Airport T3, India. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional details regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to New Delhi. Sincerely,

Dear guest, Thank you for sharing your experience with us. We have noted your concern with the direction towards the hotel and we'll make sure that this does not happen in the future. Hope to see you soon at Holiday Inn Express New Delhi on your next transit. Best regards,

Dear guest, Thank you for sharing your stay experience with us. We apologize for any inconvenience caused to you during your stay at the hotel. Hope to serve you with our best during your next transit. Best regards,

Dear Guest, Please accept our apologies for the inconvenience you had to face. We have taken note of your concern and assure you this will not happen again in the coming future. We hope you give us another chance to be of service to you when you transit from New Delhi Airport Terminal 3. Thank you

Dear Guest, Thank you for sharing your stay experience with us. We hope you had a memorable and relaxing stay with us. We hope to see you at the hotel again during your transit at the New Delhi Airport T3.. Thank you

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NEW DELHI INT'L AIRPORT T3. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, Ritesh Sharma General Manager Holiday Inn Express New Delhi International Airport Terminal 3

Dear , Thank you so much for your review of our hotel and for appreciating the services of the hotel. We are pleased to hear you enjoyed your stay with us and we hope to see you again on your next visit to the New Delhi Airport Terminal 3. Best regards, Ritesh Sharma General Manager Holiday Inn Express New Delhi International Airport Terminal 3

Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express NEW DELHI INT'L AIRPORT T3. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Team Holiday Inn Express

Dear Guest, Thank you for sharing your wonderful feedback with us. We are happy to note that you had a pleasant experience with us and were impressed with our overall product and hospitality. We look forward to welcoming you back soon again. Sincerely, Team Holiday Inn Express

私たちはあなたのフィーダックを私たちと共有することに心から感謝します。ご迷惑をおかけして申し訳ございません。私たちは一貫したサービスを改善する上で貴重なご意見をいただき、ありがとうございます。よりよい経験を提供できるように、私たちのサービスであなたを満足させるチャンスをもう一度与えていただければ幸いです。 敬具、 ホリデイインエクスプレスニューデリーインターナショナルエアポートターミナル3

Hello Jason, Thank you for sharing your candid feedback with us. Please accept our sincere apologies for the inconvenience you faced. Please specify the reason why you could not enter into the hotel. We have taken note of your point about the check-in process and staff’s unprofessional behaviour and we assure you that corrective actions will be taken. Unfortunately, due to airport authority's guidelines, we cannot allow customers to go out of the hotel before their departure flight due to security reasons. We assure you of a great stay in line with our usual standards if you give us another opportunity to be of service. Best Regards Anil KC General Manager Holiday Inn Express New Delhi International Airport Terminal 3 こんにちはジェイソン、 皆様のご意見をお寄せいただきありがとうございます。ご迷惑をおかけいたしましたことを心よりお詫び申し上げます。ホテルに入場できなかった理由を明記してください。チェックインのプロセスとスタッフのプロフェッショナルな行動についてのあなたの注意点に注目し、是正措置が取られることを保証します。残念なことに、空港当局のガイドラインのため、セキュリティ上の理由により、お客様の出発フライト前にホテルから外出することはできません。私たちは、あなたが私たちに奉仕の機会を与えてくれれば、私たちの通常の基準に沿った素晴らしい滞在をお約束します。 宜しくお願いします アニルKC ゼネラルマネージャー ホリデイインエクスプレスニューデリーインターナショナルエアポートターミナル3

最近のホテル滞在に感謝します。私たちはあなたが私たちとの全体的な経験を楽しんでいないのを見て非常に残念です。フィードバックは非常に真剣に取られており、お客様が空港内で私たちを見つけるのをより容易にするために、私たちは継続的な努力と変更を行っています。私たちは、あなたが私たちに奉仕の機会を与えてくれれば、私たちの通常の基準に沿った素晴らしい滞在をお約束します。 宜しくお願いします、 アニルKC ゼネラルマネージャー ホリデイインエクスプレスニューデリーインターナショナルエアポートターミナル3

私たちのホテルのあなたのレビューのために非常にありがとう。空港当局のガイドラインによれば、セキュリティ上の理由により、お客様の出発フライト前にホテルから外出することはできません。私たちは、あなたが私たちに奉仕の機会を与えてくれれば、私たちの通常の基準に沿った素晴らしい滞在をお約束します。 宜しくお願いします アニルKC ゼネラルマネージャー ホリデイインエクスプレスニューデリーインターナショナルエアポートターミナル3

Vielen Dank für Ihren letzten Aufenthalt in unserem Hotel. Es tut uns so leid, dass Sie Ihre allgemeine Erfahrung mit uns nicht genossen haben. Bitte nehmen Sie zur Kenntnis, dass Ihr Feedback sehr ernst genommen wird und wir ständig daran arbeiten und Änderungen vornehmen, damit die Gäste uns leichter innerhalb des Flughafens finden können. Wir versichern Ihnen einen großartigen Aufenthalt im Einklang mit unseren üblichen Standards, wenn Sie uns eine weitere Gelegenheit zur Verfügung stellen. Freundliche Grüße, Arya SJB Rana Generaldirektor Holiday Inn Express New Delhi International Airport Terminal 3

フィードバックをいただきありがとうございます。 ご迷惑をおかけいたしましたことを心よりお詫び申し上げます。 私は個人的にチームとのあなたの懸念を取り上げて、それに対する是正措置に向かって作業します。 私はあなたにこれを収差として扱い、私たちが達成しようとしている基準ではないことを親切に扱うようお願いします。 それは私たちがパフォーマンスを改善し、私たちが提供する施設やサービスの質を向上させることができるように、あなたのような建設的なフィードバックを通じてのみです。 私たちはあなたにサービスを提供するチャンスをもう一度与えて、よりよい経験をすることができることを願っています。 宜しくお願いします、 アリアSJBラナ ゼネラルマネージャー ホリデイインエクスプレスニューデリーインターナショナルエアポートターミナル3

フィードバックをいただきありがとうございます。 ご迷惑をおかけいたしましたことを心よりお詫び申し上げます。 私はスタッフの行動についてあなたの心配を調べ、同じことについて話します。 これを私の目に留めてくれてありがとう。 私はあなたにこれを収差として扱い、私たちが達成しようとしている基準ではないことを親切に扱うようお願いします。 それは私たちがパフォーマンスを改善し、私たちが提供する施設やサービスの質を向上させることができるように、あなたのような建設的なフィードバックを通じてのみです。 より良い経験をするために、あなたに奉仕する機会をもう一度与えてくれることを願っています。 最高の敬具、 アリアSJBカエル ゼネラルマネージャー ホリデイインエクスプレスニューデリーインターナショナルエアポートターミナル3

親愛なる親愛なる フィードバックをいただきありがとうございます。 私たちはあなたの滞在のいくつかの面があなたの期待を満たしていないことを知り、失望しています。 スムーズなチェックインとチェックアウトのため、ご搭乗のお客様にはフライトの詳細をお知らせください。 ゲストの最大滞在日数は24時間を超えることはできませんので、ホテルはゲストのフライトの24時間前にルームを提供することができます。 弊社のウェブサイトでは、その物件のアクセス制限に関する通知とともに、同じことが言及されています。 私たちはあなたが同じことを理解し、将来デリー空港であなたのレイオオーバー中にあなたに奉仕する別のチャンスを与えてくれることを願っています。 宜しくお願いします、 アリアSJBラナ ゼネラルマネージャー ホリデイ・インエクスプレスニューデリーインターナショナルエアポートターミナル3