Upon entering our room I found that the coffee pot was missing. I called to the front desk who stated they would have one sent right up. We left for a few hours to get dinner etc and when coming back to the room found it had not been delivered. Then I called down again and they apologized stating one was in the way up. Again, nothing showed up. On top of that the room had one wash cloth, one hand towel and two bath towels. My wife and I had to share the wash cloth. Not a major deal but this is not the stay I have come to expect from a Hyatt.
Michael
2024 年 6 月に 1 泊滞在
6/10 (普通)
Marcia
家族旅行
2024 年 6 月 9 日
気になった点 : 設備とサービス
Did not like that there was no microwave in the room. Did not like the bedding arrangements. Did not like breakfast would have been 16 dollars a person. Did not like that I had to park so far away because of events that were held at hotel at that certain date
Marcia
2024 年 6 月に 2 泊滞在
4/10 (不満)
Brandon
出張
2024 年 6 月 7 日
気になった点 : スタッフとサービス
I was there for 5 nights and they just made the bed and did not change the sheets during my stay and some of the staff was nice but some of them were not friendly at all . The hotel says they offer a laundry service for personal items but they refused to accommodate
Brandon
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
Jiman
2024 年 6 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Jiman
2024 年 6 月に 2 泊滞在
10/10 (非常に良い)
Sherry
家族旅行
2024 年 6 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would recommend hotel to everyone whether just passing through the area or for a multiple night stay. Wonderful bar and lobby. Safe and friendly atmosphere and plenty of parking. Close to major highways. Great dining options around town!
Sherry
2024 年 5 月に 2 泊滞在
4/10 (不満)
Ricardo
2024 年 6 月 2 日
気になった点 : 清潔度、施設のコンディションと設備
Room are outdated, has a smell and shower leaked.
Ricardo
2024 年 6 月に 1 泊滞在
8/10 (良い)
Howard
家族旅行
2024 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Affordable
Howard
2024 年 6 月に 1 泊滞在
2/10 (非常に不満)
Ulices
カップルで旅行, 家族旅行
2024 年 6 月 1 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
I paid for a a king room and when my husband and I arrived they told us that our room was given away and they only have a double and our other option was to leave. The concierge did not offer us part of our money back for the inconvenience. It was horrible two adults in a double size bed. I would never stay at a Hyatt ever again.