We've stayed in worse places. For a night or 2, it's fine. We just concluded a 6 night stay. The first thing, is that my daughter's room and mine had hang tags for service, none showed up... for 4 days. We were developing a lot of trash. Day before yesterday, we saw a housekeeper 3 doors down. I went to ask her to clean our room. I didn't see her or hear her in that room so we decided to do our laundry; that's a WHOLE 'nother story. Afterward, we came back up. Her cart was still there. I decided to just watch her, hoping perhaps she was heading our way, but she went the other direction. I asked her to clean our room. She told me to go to the front desk. Sure did! I went to talk to the front desk and had found the housekeeping supervisor. Told her what was going on and she took off quickly. We went out for a little bit. The bed was made; trash was gone. My daughter's room too. There's a washer and dryer. it was 2.00 in quarters for both machines. My husband asked for change and was told they didn't have it and get change from the 7/11. The phone didn't work, couldn't call the desk to tell them the TV didn't work. Breakfast was 14.95. We were told that "it isn't Holiday Inn Express". A couple desk clerks were somewhat helpful. There is one or 2 that need to reconsider their life choices. If you can overlook the myriad of inconveniences, then it isn't all that bad.