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カーデン パークの口コミ

4 out of 5
カーデン パーク
Carden Park, Broxton Road, Chester, England

口コミ

9.0

とても素晴らしい

評価 10 - 891 件の口コミ中 540 件が非常に良い" "
評価 8 - 891 件の口コミ中 244 件が良い" "
評価 6 - 891 件の口コミ中 60 件が普通" "
評価 4 - 891 件の口コミ中 30 件が不満" "
評価 2 - 891 件の口コミ中 17 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

9.4/10

設備とサービス

9.2/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Tasnim

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Absolutely loved it, definitely recommend it 😍🙏
2024 年 4 月に 1 泊滞在
GRMからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you Tasnim for your lovely review. We are delighted you had a wonderful stay and hope to welcome you back again soon.

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great venue. I used it for a one night work stay-over. Now thinking of coming back with my wife for a spa weekend.
2024 年 4 月に 1 泊滞在
GRM at Carden からの返信 (投稿日 : 2024 年 4 月 22 日)
So glad you had a nice stay and we look forward to welcoming you back when you bring your wife!

10/10 (非常に良い)

Laurie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel. Plenty to do for outdoor activities. Friendly and helpful staff. Only small point to note was Pool a little small and a bit cool as plenty of families.
2024 年 4 月に 2 泊滞在
Lauraからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you Laurie for your review. We are delighted you have enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 (非常に良い)

Andrea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
GRMからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you Andrea for your review. We are delighted you have enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 (非常に良い)

stephen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great facility, lots of beautiful country side, Spa for her, Golf for him, winning combination. Eating options great, fine dining or rock up option. Staff soooo good very very helpful.
2024 年 3 月に 1 泊滞在
GRMからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you Stephen for the lovely review. We are so pleased you have enjoyed your stay with us. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Matthew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
GRM at Cardenからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you Matthew for the great score. We hope to welcome you back again soon.

8/10 (良い)

c p

2024 年 2 月に 3 泊滞在
GRM at Cardenからの返信 (投稿日 : 2024 年 2 月 6 日)
Thank you for the great score. We hope to welcome you back to Carden Park again soon.

10/10 (非常に良い)

Linda

2024 年 1 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you Linda for the great score. We look forward to welcoming you back to Carden again soon.

6/10 (普通)

sandra

2024 年 1 月に 1 泊滞在
GRMからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you Sandra for taking the time to leave your score. We hope to welcome you back to Carden Park again soon.

10/10 (非常に良い)

Mr、Shropshire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
GRMからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you Mr. Griffiths for the great score. We hope to welcome you back to Carden Park again soon.

10/10 (非常に良い)

david

2024 年 1 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2024 年 1 月 28 日)
Thank you David for the great score. We hope to welcome you back to Carden Park again soon.

10/10 (非常に良い)

david

2024 年 1 月に 3 泊滞在
GRM at Cardenからの返信 (投稿日 : 2024 年 1 月 28 日)
Thank you David for the great score. We hope to welcome you back to Carden Park again soon.

10/10 (非常に良い)

Rachel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed for 1 night and were delighted with the hotel, grounds, facilities and bar / dining experience. The leisure facilities were great and the swimming pool and hydrotherapy pool / sauna / steam room were very clean and a lovely peaceful benefit to our stay. Unfortunately, the Vines Restaurant was closed for the duration of our stay. Our evening meal in Redmond's Brasserie was lovely and the full English buffet breakfast the following morning was delicious! The bar staff in Morgan's Bar were very helpful and attentive and the drinks were surprisingly very reasonably priced. The open fires in the bar and seating areas were delightful and welcoming. We can't recommend staying here to anyone enough and would definitely return in the future. The only constructive criticism I wish to offer is that it is that hotel residents should receive a considerably reduced tariff for use of the 'Spa at Carden' facilities, with the option to purchase spa treatments if desired.
2024 年 1 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you Rachel for taking the time to leave your review. Our Management Team appreciate your feedback and will use this constructively as we strive to improve our services. We hope to have the opportunity to welcome you back again soon.

10/10 (非常に良い)

Allyson

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The setting was lovely. Rooms had everything you could need. Staff were attentive and friendly.Food was excellent.
2023 年 12 月に 2 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 12 月 31 日)
Thank you Allyson for taking the time to leave your review. We are delighted you had a lovely stay and look forward to welcoming you back again in the future.

8/10 (良い)

Nicolle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 12 月 31 日)
Thank you Nicolle for the great score. We hope to welcome you back to Carden Park again soon.

10/10 (非常に良い)

Antony

2023 年 12 月に 1 泊滞在
GRM at Carden からの返信 (投稿日 : 2023 年 12 月 23 日)
That's a great score! Thank you so much we look forward to welcoming you back again soon

10/10 (非常に良い)

Bryony

2023 年 12 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 12 月 18 日)
Thank you Bryony for taking the time to leave your review and for the great score. We hope to welcome you back again soon.

10/10 (非常に良い)

Wayne

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2023 年 11 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you Wayne for the great score. We hope to see you again soon.

10/10 (非常に良い)

Taiyyibah

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff were friendly
2023 年 12 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you Taiyyibah for the great score and review. We hope to welcome you back again soon.

10/10 (非常に良い)

Taiyyibah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service was excellent and fast.
2023 年 12 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you Taiyyibah for taking the time to leave your review. We are delighted you had an enjoyable stay and hope to see you again soon.

10/10 (非常に良い)

neil

2023 年 11 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 12 月 5 日)
Thank you Neil for taking the time to leave your review and for your great score. We hope to welcome you back again soon.

10/10 (非常に良い)

Dilveer

良かった点 : 設備とサービス、施設のコンディションと設備
Weekend escape for two. Was a beautiful hotel and we booked the suite which was lovely. Only draw back was you could only access suites from outside. Fab it wasn’t raining and lovely it was quiet however, not sure I would’ve liked it had weather been different! Room itself was lovely. I requested separate bath tub and shower. Was very spacious and you had complimentary robes and slippers. Room service food was limited and pretty average but it hasn’t put me off coming again. Grounds were beautiful and didn’t realise until after booking it was very child friendly. Def coming again with the kids!
2023 年 11 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for taking the time to leave your review. We are pleased you enjoyed your stay and will look forward to welcoming you back with the family.

10/10 (非常に良い)

Hilary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a really lovely stay and would highly recommend it. Everything and everyone were great. We were in the hotel bar on Saturday evening and were served by a lovely young man who was learning the ropes. He was really supported by his colleagues. Staying in a place where the customers are so well looked after is lovely but it is really nice to stay in a place where colleagues are clearly well looked after too. We will definitely return.
2023 年 11 月に 2 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you Hilary for taking the time to leave your review. We are delighted you had a wonderful stay and thank you for the kind words for the staff. We look forward to welcoming you back again soon

2/10 (非常に不満)

warren

良かった点 : 清潔度
we had room service and the quality was average at best, we were kept up from 11:30pm to 2:45am with workers loading vans from a function that was on, we phoned reception twice and didn't get any reply.we reported it again on checkout and manager over heard conversation and offered free upgrade on next visit which i suppose is something.
2023 年 11 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 11 月 19 日)
Thank you Warren for taking the time to leave your review. We are disappointed to hear that your experience on this occasion was not to the usual high standard that we strive to provide for all of our guests and would like to extend our sincere apologies for the disturbance.Our Management Team appreciates your feedback, as this helps us continuously improve our services and facilities.We do hope to have the opportunity to restore your faith and welcome you back to Carden Park in the not too distant future.

8/10 (良い)

M

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 11 月 4 日)
Thank you for the great score. We hope to welcome you back to Carden Park again soon.

10/10 (非常に良い)

Mr colin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
GRM at Carden からの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you for the top score! We hope to see you again at Carden Park very soon

10/10 (非常に良い)

carol

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were amazing, while staying at the property we used the spa victoria and tash, made us feel relaxed and comfortable during our treatment would highly recommend. We dined at Redmonds Brasserie the room temperature was a little cold and had the feel of a canteen not a restaurant, the food was lovely but not hot enough overall we had an amazing stay and will return in the future
2023 年 10 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 10 月 29 日)
Thank you Carol for taking the time to leave your review. We very much appreciate your feedback and will certainly look into your concerns to ensure an even better stay for when you return. We very much look forward to welcoming you back again soon.

10/10 (非常に良い)

Yvonne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 10 月 29 日)
Thank you Yvonne for the great score. We hope to welcome you back again soon.

8/10 (良い)

Yvonne

2023 年 10 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 10 月 28 日)
Thank you Yvonne for the great score. We hope to see you again soon.

10/10 (非常に良い)

Farukh

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely loved my stay! Kids also enjoyed it plenty to do those with toddlers!
GRM at Carden からの返信 (投稿日 : 2023 年 10 月 23 日)
Thanks for the great feedback. Glad you all enjoyed the facilities. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Sadia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
GRM at Carden からの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you for the great score we look forward to welcoming you back again soon

10/10 (非常に良い)

Tanaka

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
grmからの返信 (投稿日 : 2023 年 10 月 13 日)
Thank you for the top score!!!We look forward to welcoming you back again

10/10 (非常に良い)

Diane

2023 年 10 月に 2 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 10 月 29 日)
Thank you Diane for the great score. We hope to see you again soon.

10/10 (非常に良い)

Evelyn

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Could not find fault with anything,really enjoyed my stay will go again.
2023 年 10 月に 1 泊滞在
GRM at Carden からの返信 (投稿日 : 2023 年 10 月 3 日)
Thank you so much for the lovely feedback, we look forward to seeing you again soon

10/10 (非常に良い)

Danielle

2023 年 10 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 10 月 3 日)
Thank you Danielle for the great score. We hope to welcome you back to Carden Park again soon.

8/10 (良い)

Emily

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
GRM at Carden からの返信 (投稿日 : 2023 年 9 月 30 日)
Thank you for the excellent score we do hope you will be back again soon.

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 9 月 29 日)
Thank you Paul for the great score. We hope to welcome you back to Carden Park again soon.

10/10 (非常に良い)

Catherine

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Fantastic stay.
Had a restful and pampered 2 night stay with my husband. Treated ourselves to fine dining and the use of the lovely indoor pool. All staff were friendly and helpful.
2023 年 9 月に 2 泊滞在
GRM at Carden からの返信 (投稿日 : 2023 年 9 月 25 日)
Thanks for the great review we look forward to welcoming you back again soon.

10/10 (非常に良い)

Hilary

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous Stay
Fabulous from the welcome to the farewell. Lovely accommodation, friendly staff who were helpful and keen to make you feel welcome. Food fabulous and loved the sculpture exhibition.
2023 年 9 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 9 月 15 日)
Thank you Hilary for taking the time to leave your great score and comments. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Celeste

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Lovely Hotel
Lovely facilities, friendly staff, excellent breakfast and comfortable rooms
2023 年 9 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 9 月 10 日)
Thank you so much for your lovely review. We are delighted to hear you had a great stay with us. We hope to see you again soon.

8/10 (良い)

Chantelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is on beautiful grounds. Communal areas well kept, clean and well presented. Could not fault staff - all friendly, helpful and keen to please. The rooms let the hotel down. Double beds are small doubles and rooms still feel quite cramped. Not enough points for charging electricals. Have never been a fan of carpet in hotel rooms which this has - hate to think what that carpet is harbouring. Housekeeping was great first night, second night less so - only made beds, no cleaning and didn’t provide a bath mat. Bathrooms appear newly renovated so clean and fresh. Could do with an extra shelf to hold toothbrushes/toothbrush charger. Shower door falls short so prepare for wet floor after showers. No sound insulation. We could clearly hear the people in the room above walking around and using the toilet. Overall good accommodation. If the rooms could be brought up to the standard of the communal areas then would have given it 5 stars.
2023 年 8 月に 3 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 28 日)
Thank you Chantelle for taking the time to leave your review and for your kind words about the grounds and staff. We are working our way through the hotel with a refurbishment plan. Having completed the Reception Area, Morgan’s Bar & Carden Suite, we are now starting to refurbish all of our bedrooms in stages, as you can imagine this will be a huge task but one for the better once complete. Thank you for your feedback, we do hope to have the opportunity to welcome you back again in the future.

10/10 (非常に良い)

Mandy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 27 日)
Thank you Mandy for taking the time to leave your great score. We look forward to welcoming you back again soon.

10/10 (非常に良い)

Susan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 8 月 28 日)
Thank you Susan for taking the time to leave your review. We are delighted you had a lovely stay and look forward to welcoming you back again soon.

10/10 (非常に良い)

Raj

2023 年 8 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 9 月 17 日)
Thank you Raj for the great score. We hope to see you again soon.

10/10 (非常に良い)

Zeinab

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing place xx
2023 年 8 月に 2 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 9 月 10 日)
Thank you for taking the time to leave your review. Delighted you had an Amazing time. We hope to see you again soon.

6/10 (普通)

sara

良かった点 : 清潔度、スタッフとサービス
Have stayed before and a lovely hotel but given room price was disappointed by lack of air con making rooms very stuffy on a moderately hot day
2023 年 8 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 8 月 22 日)
Thank you Sara for taking the time to leave your review. We value your feedback. We are working our way through the hotel with a refurbishment plan, having completed the Reception Area, Morgan’s Bar & Carden Suite. We are now starting to refurbish all of our bedrooms in stages, this will also include the fitting of air conditioning units to the bedrooms. As you can imagine this will be a huge task but one for the better once complete.We do hope to have the opportunity to welcome you back again in the future.

10/10 (非常に良い)

Sayna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 8 月 20 日)
Thank you for taking the time to leave your review and score. We are delighted you had a great stay and look forward to welcoming you back again soon.

8/10 (良い)

Amy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you Amy for taking the time to leave your score and review. We look forward to welcoming you back again soon.

8/10 (良い)

Susan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful Place but food not to my taste
Beautiful place lovely setting, but for me I was unable to eat much on the menu, as I dont eat cheese or spicy food,I know I am not the average person, but I had great difficulty getting a well balanced meal with vegetables, meat & potatoes without cheese added somewhere. for lunch I had to have a soup & toast, for evening meal I had a starter of Duck & pancakes with a salad, I checked no cheese no chilli or spicy dressing on the salad. No I was told definitetly ok for me, what a nightmare for me, salad full of chillies and I did not know until too late. So all I had that night was a tiny leg of duck with some pancakes followed by a Childrens ice cream to calm down my mouth and toungue. Please put some food on your menu that excludes cheese or spicy relishes/sauces. Lunch again was a soup as there was nothing else I could eat. I had a word with one of the managers for next evenings menu & all we could come up with was a plain ommlette. I went to bed each night hungry as there was not much of an alternative for me, surely I am not the only person that visits this lovely place to have problems with the menu? To end on a good note We loved the Segway ride around the grounds, plus the facilities are great.
2023 年 7 月に 2 泊滞在
Guest Relations Managerからの返信 (投稿日 : 2023 年 8 月 7 日)
Thank you Susan for taking the time to leave your review. I am very sorry for the challenges you encountered when dining. We understand the importance of accommodating dining options for our guests, including those with dietary preferences and restrictions. We very much appreciate your feedback and will use this constructively to improve our services. We are very pleased to hear that you enjoyed the facilities and Segways and hope to welcome you back to Carden Park again soon.

10/10 (非常に良い)

Tracy

2023 年 7 月に 3 泊滞在
GRM at Cardenからの返信 (投稿日 : 2023 年 8 月 3 日)
Thank you Tracy for your great score and review. We look forward to welcoming you back again soon.