I asked for a 30min extension on my depature time. You would think i was asking for gold. They need to move with times regarding service. You get better service at A Premier Inn
Stephen
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Ceri
家族旅行
2024 年 3 月 11 日
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
What a night
Hotel was lovely pool was great staff wasn’t the best not really welcoming didn’t explain how to get to rooms and when leaving didn’t ask if we enjoyed was really nice but staff welcome needs to improve booked restaurant starters was best ever but carvery was the worse we ever had the meats was so dry and the staff serving veg on a table spoon was embarrassing we needed to ask for more I did also get overcharged by bar every time we went for drinks the price would go up when I question it i did get refund but they made me feel that I was in wrong and in morning the girl behind bar didn’t even look at me hotel fab room spotless spa stunning staff left the hotel down apart from blonde women in reception she give us more information in 10 minutes that all the staff give us in 24 hours
Ceri
2024 年 3 月に 1 泊滞在
8/10 (良い)
Laurence
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel.
Stayed at this hotel for a dance weekend. The food was good and and the room comfortable and spacious. We had upgraded to a Junior suite. The pool was good with a hot tub,steam room and sauna. Good location about 20-30 mins from Cardiff and 10mins from the M4. Overall a good hotel with good food.
Laurence
2024 年 3 月に 2 泊滞在
8/10 (良い)
Kayleigh
2024 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff lovely pool was fantastic very relaxing just what we needed
Kayleigh
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Ian
2024 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ian
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Dawn
カップルで旅行
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love this Hotel cosy feeling. nice comfortable beds and very clean. Spa and leisure excellent. food quality good. Easy to get to Cardiff by Train or bus. Looking forward to returning.
Dawn
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Paul
出張
2024 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff excellent breakfast would certainly stop there again