BBQ/picnic area

Reviews of Days Inn by Wyndham Magor

3 out of 5
Days Inn by Wyndham Magor
Roadchef Motorway Service Area, M4 Junction 23 A, Newport, Wales

Reviews

6.8
Rating 10 - Excellent. 99 out of 463 reviews" "
Rating 8 - Good. 148 out of 463 reviews" "
Rating 6 - Okay. 94 out of 463 reviews" "
Rating 4 - Poor. 71 out of 463 reviews" "
Rating 2 - Terrible. 51 out of 463 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.staff are great ,very helpful.welsh people the best.
Stayed 1 night in Apr 2024
Response from Night owl on Apr 10, 2024
Dear kevin,Thank you for taking the time to fill in the survey about your stay at Days Inn.We are glad that we met your expecatations during your stay and you found the staff helpful.And your comments on the welsh people which is brilliant being welsh myself.Your comments will be passed onto the other members of the team.We look forward in seeing you again.Kind RegardsAnn

10/10 Excellent

Amber

Stayed 1 night in Mar 2024
Response from night owl on Apr 4, 2024
Good Evening Amber,Thank you for your positive review about your stay at Days Inn.The Hotel team will be pleased that we have met your expectations during your stay.We look forward in seeing you again.Kind RegardsAnn

10/10 Excellent

a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Zam on Jan 28, 2024
Hi,thank you very much for your positive rating. We are grateful and we look forward to see you again in our hotels.Best regards,Reception Team

4/10 Poor

Sharon

Traveled with partner
Disliked: Staff & service
Staff asked not to be banging doors at 3am in the morning
Stayed 1 night in Jan 2024
Response from rebecca on Jan 28, 2024
Hi,We apologise for this and we will take appropriate actions to prevent this happening in the future .Kind regards,

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay
the stay was comfortable and good
Stayed 2 nights in Jan 2024
Response from Zam on Jan 28, 2024
Hi,Thank you for taking time to leave us a review. We are always grateful for the positive feedback. I will share your comments with our team and we look forward to see you in the future in our hotels.

8/10 Good

Graziella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great when travelling and need to stop for the night . Vouchers to get a discount on food at travelchef.
Stayed 1 night in Jan 2024
Response from Zam on Jan 28, 2024
Hi Grazziella,We are happy to hear that you enjoyed your stay with us and found the food vouchers very good value for the dicounted food.We look forward to see you again in our hotels in the future.

10/10 Excellent

Kristian

Stayed 1 night in Jan 2024
Response from Night Owl on Jan 25, 2024
Dear Kristian,Thank you for taking the time to fill in the survey about your stay at Days Inn.We are glad that we have met your expectations and your feedback will be passed onto the members of the team.We look forward in seeing you again.Kind RegardsAnn

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Night Owl on Jan 22, 2024
Dear Paul,Thank you for taking the time to fill in the survey about your stay at Days Inn.Your comments will be passed onto the other members of Staff.Kind RegardsAnn

8/10 Good

Graham

Stayed 1 night in Jan 2024
Response from Night Owl on Jan 12, 2024
Good Evening Graham,Thank for taking the time to do the survey about your stay at Days Inn.We are glad that the Hotel met your expectations during your stay.We look forward in seeing you again.Kind RegardsAnn

6/10 Okay

Darren

Response from Night Owl on Jan 22, 2024
Good Evening Darren,Thank you for taking the time to fill in the survey about your stay at Days Inn.Your feedback will be passed on to the others team members.Kind RegardsAnn

10/10 Excellent

Paul

Stayed 1 night in Nov 2023
Response from Night Owl on Nov 22, 2023
Dear Paul,Thank you for taking the time to do the survey about your stay at Days Inn.We are glad that the Hotel & Staff met your expectations.Your feedback will be passed on to the other members of the team.We look forward in seeing you again.Kind RegardsAnn

8/10 Good

R P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rebecca on Nov 16, 2023
Good afternoon,Thank you very much for taking time to rate us, your feedback it is very important to us and we're always gratefuf for positive reviews. We are delighted to hear that you've had a positive experience and we look forward to seeng you again . Reception team

10/10 Excellent

Guy

Stayed 1 night in Oct 2023
Response from Hotel receptionist kia on Nov 2, 2023
Hi thereThank you for taking the time to rate our hotel, we are pleased to hear your positive response we look forward to accomodating you again in the future

10/10 Excellent

Laura

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its amazing hotel and the staff are very friendly
Stayed 5 nights in Oct 2023
Response from lucy on Oct 28, 2023
Hi laura, Thank you for the kind review, i will pass this on to the staff, we hope to see you agian soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Days Inn on Oct 27, 2023
Dear Paul,We're glad you enjoyed your stay with us and we wish to see you again soon.Kind Regards,Sienna

8/10 Good

Matthew

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Lets not get carried away, this is a motorway service station hotel. But, it was warm, was clean, had a comfortanle bed, hot shower, and the staff were polite and welcoming. Cant really ask for more than that. Well done.
Stayed 1 night in Oct 2023
Response from Sally on Oct 26, 2023
Good evening MathewThank you so much for taking the time to give us a lovely review.Kind regardsSally

10/10 Excellent

Olayinka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service, most especially the receptionist.
Stayed 3 nights in Oct 2023
Response from Sally Moses on Oct 20, 2023
Good afternoon OlayinkaThank you so much for your kind review, we are so happy you enjoyed your stay.Kind regardsSally Moses

10/10 Excellent

Olayinka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, will definitely go back
Stayed 1 night in Oct 2023
Response from lucy on Oct 16, 2023
Hi, Thank you for taking the time to reveiw, we are glad you enjoyed your stay and look forward to welcoming you back soon :)

10/10 Excellent

Paul

Stayed 1 night in Oct 2023
Response from Night Owl on Oct 13, 2023
Dear Paul,Thank you for taking the time to fill out the survey about your stay at Days Inn.Your feedback will passed onto the team members within the Hotel.We look forward to see you againKind RegardsAnn

8/10 Good

Mrs Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for onward coach journey very helpful general manager
Stayed 1 night in Sep 2023
Response from Receptionist on Sep 19, 2023
Dear Gillian,Thank you for taking the time to review your stay with us here at Days Inn, we are pleased to see that you found the hotel to be convenient for yourself on your journey. Your positive comment toward our Hotel Manager Zambila will be passed onto her, I am sure she will be encouraged by this remark. Thank you for choosing Days Inn Magor, we hope to see you again! Regards,Days Inn Magor,Reception.

6/10 Okay

Paul

Business traveler
Basic hotel. Its basic. Its fine.
Stayed 1 night in Aug 2023
Response from Calley on Sep 4, 2023
Thank you for leaving feedback, we appreciate it. We hope to see you again in the near future.

10/10 Excellent

Andtew

Liked: Cleanliness, staff & service
Was clean tidy but dated decor and quite expensive but compfy
Stayed 1 night in Aug 2023
Response from Calley on Aug 13, 2023
Hi Andrew, Thank you for taking the time to leave us feedback, we are glad to hear you enjoyed your stay. We hope to see you again in the near future.

2/10 Terrible

Deborrha

Stayed 1 night in Aug 2023
Response from Night Owl on Sep 1, 2023
Dear Deborrha,Thank you for taking the time to fill in the survey about the Hotel and the location.We value all feedback positive or negative to we can improve.

6/10 Okay

Michael

Stayed 1 night in Jul 2023
Response from Night Owl on Aug 25, 2023
Dear Michael,Thank you for your feedback about your stay at the Hotel, I am sorry that the food element was a let down for yourself as we have no Restaurant or Bar within the Hotel.Kind RegardsAnn

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a couple of nights whilst looking at properties in the area, it was convenient and clean. Staff were very friendly and helpful would defo stay again!!!
Stayed 2 nights in Jul 2023
Response from Receptionist on Jul 18, 2023
Dear Jacqui,Thank you for taking the time to comment on your stay here with us at Days Inn. We are pleased to see such a positive review! Your comments will be passed onto the team, thank you for choosing Days Inn Magor, we look forward to welcoming again.Regards,Reception-Days Inn Magor.

6/10 Okay

Tony

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Night Owl on Jun 29, 2023
Good Morning Tony,Thank you for taking the time to fill in the feedback form,your feedback is a great help to us in the hotel where we can make improvements for the guest experience.Kind RegardsAnn

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Night Owl on Jun 18, 2023
Dear Alison,Thank you for taking the time to fill out the questionare,we at the Hotel value your honest feed back about the Hotel and location.Kind RegardsAnn

8/10 Good

Vittoria

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Night Owl on Jun 4, 2023
Thank you for your feedback about your stay at the Hotel we strive to make our guests feel welcome.I am sorry that the location and lack of restaurants did not meet your expections during your stay with us.

6/10 Okay

Nicholas

Disliked: Property conditions & facilities
Stayed 2 nights in May 2023
Response from Night Owl on May 25, 2023
Thank you for taking the time to fill in the reveiw,this will be passed on the teams within the services.Kind RegardsAnn

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Really didn't appreciate the grass being cut directly outside our room before 8am, it was a large noisy sit on mower, frustrating when there were plenty of other areas that he could of done before cutting close to the accommodation.
Stayed 1 night in Apr 2023
Response from Night Owl on May 5, 2023
I am sorry that you were woken up by the lawns being cut before 8am .I will pass this on to management so they can get in touch with the company that deals with our garden maintenance. Thank you again for your feedback about the hotel.Kind RegardsAnn

4/10 Poor

michael

Stayed 1 night in Apr 2023
Response from Night Owl on May 5, 2023
Dear Micheal,Thank you for your feedback about the hotel & staff.Kind RegardsAnn

8/10 Good

Andrew

Stayed 1 night in Apr 2023
Response from Night Owl on Apr 22, 2023
Thjank you for your feedback about the Hotels and services.Kind RegardsAnn

2/10 Terrible

Dan

Stayed 1 night in Mar 2023
Response from jo on Mar 22, 2023
Thank you your rating. I am sadden to hear your stay was not how you expected.

8/10 Good

Ray

Liked: Cleanliness, staff & service
It is very expensive for what it is. £454 for 5 nights at a service station.
Stayed 5 nights in Mar 2023
Response from jo on Mar 21, 2023
Thank you for your feedback. Unfortunately due to event's and half term in the area our prices do increase. Kind regards Jo

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service
Tired
Needs a bit of modernization. Tired furnishings and wallpaper. Duvets too thin. Shower weak.
Stayed 1 night in Mar 2023
Response from jo on Mar 3, 2023
Thank you for your feedback. I will sure to pass this on.

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service
Property fine. Room clean. Did not realise that I needed to place the 'clean room' tag on door in order for the maid to clean. Corridor floors very squeaky. No 'restaurant' on site - just fast food.
Stayed 4 nights in Feb 2023
Response from jo on Feb 26, 2023
Thank you for your feedback. If you had asked at reception for anything you required we would have been more than happy to assist you.

4/10 Poor

Wayne

Stayed 1 night in Feb 2023
Response from jo on Feb 27, 2023
Thank you for your rating. Sorry you felt this way.Kind regards Jo

10/10 Excellent

Joseph

Stayed 1 night in Feb 2023
Response from Night Owl on Feb 8, 2023
Evening Joseph,Thank you for feedback about your stay at the Hotel, I will pass this on to the rest of the staff.We value your feedback and look forward to your return to the hotel.Kind RegardsAnn

6/10 Okay

Justin

Liked: Staff & service, property conditions & facilities
Not bad place
Not a bad place to stay Nice and tidy for the money Unfortunately I had no heating in my room Room 123 first floor right at the end of the building Receptionist told me she checked heating before arrival The electric radiator didn’t work so a bit of a chilly night
Stayed 1 night in Nov 2022
Response from jo on Nov 30, 2022
Thank you for your feedback. I do apologise with regards to the heating in the room. If you had gone to reception they would have been more than happy to have checked the heater for you.

10/10 Excellent

Izzy

Stayed 1 night in Nov 2022
Response from jo on Nov 30, 2022
Thank you for your rating Hope to see you again soon. Kind regards

2/10 Terrible

Ruth

Stayed 1 night in Oct 2022
Response from Georgie on Nov 30, 2022
Thank you for your rating

10/10 Excellent

Manzoor

Stayed 1 night in Oct 2022
Response from rebecca on Oct 28, 2022
thank you for you feedbackhope to see you again

6/10 Okay

Garton

Stayed 1 night in Oct 2022
Response from Night Owl on Oct 27, 2022
Thank you for your feedback in regards to your stay at Days Inn.

10/10 Excellent

Michael

Stayed 1 night in Oct 2022
Response from Night Owl on Oct 24, 2022
Thank you for good review, glad that you enjoyed your stay at the hotel.We will look forward to welcoming you back to Days Inn.

8/10 Good

Mark

Liked: Room comfort
Stayed 1 night in Oct 2022
Response from Night Owl on Oct 24, 2022
Thank you for your feedback about the hotel and outlets in the services.We look forward to welcoming you back to Days Inn.

10/10 Excellent

Kuet Khiong

Stayed 1 night in Sep 2022
Response from jo on Sep 23, 2022
Thank you for your rating. Hope to see you again soon. Kind regards Jo

8/10 Good

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from jo on Sep 23, 2022
Thank you for your rating. Hope to see you again soon. Kind regards Jo

6/10 Okay

Aran

Stayed 2 nights in Sep 2022
Response from Calley on Sep 6, 2022
Hi Aran.Thank you for leaving a review. We hope you enjoyed your stay.

2/10 Terrible

Jordan

Stayed 2 nights in Sep 2022
Response from Calley on Sep 6, 2022
Hi Jordan, Sorry you did not enjoy your stay. Please feel free to contact us to discuss your stay and see if we can help in any way.

8/10 Good

mark

Stayed 1 night in Aug 2022