Hotel was fine, but the waiters by the pool ignored me, they never asked if I would like a drink but they were asking other guests I found them to be rude maybe because I’m not Mexican but all guests should be treated equally. I think management should train their staff to be more hospitable.
Roberto
2024 年 5 月に 4 泊滞在
2/10 (非常に不満)
Judith
カップルで旅行
2024 年 5 月 9 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
I had items stolen from my room during my stay even after ensuring all doors were locked. Shame because it’s such a good location and amazing views.