屋外プール、サンラウンジャー

プルマン 張家界 (張家界京武鉑爾曼酒店)の口コミ

4.5 out of 5
プルマン 張家界 (張家界京武鉑爾曼酒店)
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan

口コミ

8.8

非常に良い

評価 10 - 192 件の口コミ中 103 件が非常に良い" "
評価 8 - 192 件の口コミ中 62 件が良い" "
評価 6 - 192 件の口コミ中 19 件が普通" "
評価 4 - 192 件の口コミ中 6 件が不満" "
評価 2 - 192 件の口コミ中 2 件が非常に不満" "

9.2/10

清潔度

8.6/10

スタッフとサービス

9.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適なホテル
部屋が広くてきれい。
2019 年 12 月に 1 泊滞在
Mirandaからの返信 (投稿日 : 2020 年 1 月 26 日)
Dear Anonymous, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our rooms. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon

10/10 (非常に良い)

Shinji

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
コストパフォーマンスとしては良い。
部屋は広く、清潔感があり設備としては申し分ない。バスターミナルからも近い。他の国と比べるとコストパフォーマンスは良いと思う。 両替は日本円ではできず、ドルかユーロから元にしか出来ないので注意。
2019 年 12 月に 2 泊滞在
Mirandaからの返信 (投稿日 : 2020 年 1 月 26 日)
Dear Shinji, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

8/10 (良い)

u-tan、osaka

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
この価格でしたら概ね満足ですが、現地ガイドさんが朝食の質が落ちたとおっしゃっていました。 マッサージはホテル内にあるけど、ホテルとは別経営らしく、現金決済のみなのは残念でした。部屋につけることもできないです。
2019 年 11 月に 4 泊滞在
Aliceからの返信 (投稿日 : 2019 年 12 月 10 日)
Dear Guest, Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
きれいなホテル、WIFI無料
とてもきれいなホテルでした。さすが外資系なので、英語が通じます。WIFI無料です。朝食付プランにしました。団体のお客さんが数多く利用しているようで、朝6時30分からの朝食は大混雑です。朝食はバラエティ豊富でかなり充実しており、味もおいしかったです。didiでタクシーを呼んでホテルから武陵源のゲートまで6元でした。
2019 年 9 月に 1 泊滞在
Aliceからの返信 (投稿日 : 2019 年 10 月 2 日)
Dear guest, Thank you for taking the time to share your feedback from your recent stay with us. It is delighted for the whole team and I to hear that you enjoyed our food. We hope you can stay well and eat well also. Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wish you safe travel and stay well. 亲爱的客人, 感谢您抽出时间分享您在张家界京武铂尔曼酒店的体验。 您特别赞扬了酒店餐饮的美味,使我们整个团队都很开心。我们希望您在酒店住得舒适,吃得美味。 如果有任何我们可以帮助的以使您的下一次住宿体验更好,请随时让我们知道。 祝您旅途愉快、一切安好 Best regards, Alice

8/10 (良い)

Noriyasu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 6 月に 2 泊滞在
Mirandaからの返信 (投稿日 : 2019 年 7 月 10 日)
Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you enjoyed your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
夜遅くまで屋外のショーのアナウンスがうるさかったけど、それ以外は快適に過ごせました。
2019 年 6 月に 1 泊滞在
Mirandaからの返信 (投稿日 : 2019 年 7 月 3 日)
Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you enjoyed your stay with us.I am also so sorry for the noise . I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 4 月に 4 泊滞在
Mirandaからの返信 (投稿日 : 2019 年 5 月 7 日)
Dear Anonymous, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2018 年 12 月に 2 泊滞在
Mirandaからの返信 (投稿日 : 2019 年 1 月 8 日)
Dear guest, Thank you for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our rooms. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon

10/10 (非常に良い)

宿泊されたお客様

Good
清潔で、スタッフも愛想が良かった。 朝食メニューも豊富だった
2018 年 9 月に 1 泊滞在
Mirandaからの返信 (投稿日 : 2018 年 10 月 20 日)
Dear Anonymous, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our rooms. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon 亲爱的Anonymous, 非常感谢您给我们评了满分,并花时间与我们分享您的体验。 大家十分高兴地了解到,您在这住得很开心,并特别赞赏了我们的房间。 我将与所有员工分享您的反馈。 同时,我们也期待着再次有机会让您的住宿更加难忘。 祝您旅途愉快,一切安好。期待您下次光临。

8/10 (良い)

Yoshiaki、日本国

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2018年7/13-15日まで滞在しました。部屋は、広く、ベッドも大きくてよいホテルです。朝食もおいしかったです。今後の希望を言えば、空港からホテルまでの送迎バスがほしいです。空港からホテルまで、現在は、近い道が工事中のため、かなり大廻りする必要がありました。夜にタクシーで80分ほどかかりました。初めての地でタクシーと料金交渉をするのは難しいです。 あと、現地の観光ガイドマップを部屋に置いといてくれればいいですね。フロントにもありませんでした。武陵源には、日本人はあまり来ないようなので、テレビで日本語放送が見られないのは仕方がないかな。 よいホテルなので、また利用したいと思いました。
2018 年 7 月に 2 泊滞在

10/10 (非常に良い)

YUTAKA

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2018 年 5 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
綺麗なホテル
入場口からは離れていましたがとても綺麗な場所にあり、ホテルの周りが開発中であり今後さらに期待できると思います。
2018 年 4 月に 1 泊滞在
Mirandaからの返信 (投稿日 : 2018 年 5 月 26 日)
Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

6/10 (普通)

Julie

気になった点 : スタッフとサービス
微妙な立地
ホテル自体は問題ないけど、武陵源ゲートからは2KM位、バスターミナルからは1KM位離れていて、個人旅行の移動やホテル以外での食事を考えると不便。また、深夜のチェックインだったからか、全く英語が通じず、チェックインまでに数十分の時間を要する。これらを除くと毎日、アメニティも初日同様でした。
2017 年 11 月に 3 泊滞在
Mirandaからの返信 (投稿日 : 2018 年 1 月 28 日)
Dear guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated our convenient location. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 8 月に 5 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
STAFFの教育が行き届いている
ビュッフェが品数豊富、味も良かった。

10/10 (非常に良い)

N.K、北京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔感ある5つ星ホテル
従業員の対応、部屋の清潔感、朝食バイキングの内容、言うことなし! ただ、トイレが部屋からうっすら見えるのが落ち着かなかった。
kellyからの返信 (投稿日 : 2016 年 10 月 21 日)
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 (良い)

World Walker、広東省広州

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
張家界では最も良いホテルの一つ。大箱。プールなど設備が充実。レストランも三件。西洋料理のビュッフェはイマイチ
kellyからの返信 (投稿日 : 2016 年 10 月 21 日)
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 (非常に良い)

Takayuki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
主要観光地へのアクセス、設備、スタッフの対応ともに満足でき、とてもよい旅行になりました。
Kellyからの返信 (投稿日 : 2016 年 1 月 30 日)
We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. Dear Takayuki, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
張家界旅行にはここ
男4人での張家界旅行。かなり強行スケジュールでしたが、ホテルが良かったからゆっくり休めました! 朝のブフェも満足。 武陵源に近く、観光にも便利な立地でした
Kellyからの返信 (投稿日 : 2016 年 4 月 20 日)
Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス
ホテルの従業員の態度は無愛想、国営の従業員と同じ感じで時々話しかけると親切、12月1日から3泊滞在 滞在中、中国人の団体をホテル内で見かけ、星5が星2のホテルの雰囲気になった。ホテル内の飲食及び宿泊料金は 星5の料金

10/10 (非常に良い)

Jan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Väldigt nära Zhangjiajie national park och Avatarbergen.
2024 年 5 月に 6 泊滞在

10/10 (非常に良い)

Chad

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
2024 年 3 月に 5 泊滞在
Mirandaからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Chad,Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel breakfast. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 (非常に良い)

Aixue

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Mirandaからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Aixue,Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us . We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 (非常に良い)

ANA LUISA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Mirandaからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear ANA LUISA,Thank you for sharing your review of Pullman Zhangjiajie.I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us.I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

10/10 (非常に良い)

ANA LUISA

2024 年 2 月に 1 泊滞在
Mirandaからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear ANA LUISA,Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 (非常に良い)

Bilegsaikhan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
2023 年 9 月に 4 泊滞在
Mirandaからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Bilegsaikhan,Thank you for taking the time to share your feedback from your recent stay with us.It is delighted for the whole team and I to hear that you enjoyed the stay at Pullman Zhangjiajie as well as appreciating our location.Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wish you safe travel and stay well.

10/10 (非常に良い)

Rong

2023 年 2 月に 3 泊滞在
Mirandaからの返信 (投稿日 : 2023 年 4 月 26 日)
Dear Rong, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our rooms. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon.

6/10 (普通)

Trevor

良かった点 : 清潔度、客室の快適度
Thank god for Bob!
Tired hotel held together by some great service, Bob is an absolute star and some others try very hard. Cost cutting measures were reflected in the lack of a club lounge, non existent pool boy, poor quality food and poorly maintained facilities. Hopefully an upturn in visitors will lead to some reinvestment and a pay rise for Bob and we will get to see the old dame less lame.
2021 年 9 月に 4 泊滞在
Mirandaからの返信 (投稿日 : 2021 年 10 月 10 日)
Dear Trevor, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 3 泊滞在

10/10 (非常に良い)

Ana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Óptima relação qualidade-preço!
Óptima relação qualidade-preço. Serviço check-in/ check-out rápido. Empregados atenciosos.
2020 年 12 月に 1 泊滞在
Mirandaからの返信 (投稿日 : 2021 年 1 月 3 日)
Dear Ana , Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

4/10 (不満)

Ryan

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Go to Crowne
We got food poisoning from the hotel food. Room was small and not very clean. The ac was turned off so we had to open windows and get bitten by bugs all night. Terrible experience in a beautiful place!
2020 年 10 月に 3 泊滞在
Mirandaからの返信 (投稿日 : 2020 年 11 月 9 日)
Dear Ryan, Thank you for staying with us and taking the time to give us your valuable feedback. We would like to offer our sincerest apologies for any inconveniences caused. We are deeply disappointed that we are not able to give you the best experience. We have made a note of every single concern highlighted by you and ensure you that corrective measures put in place immediately. Please accept our sincere apologies. We will surely work towards improvising your experience during your next visit. Allow us the opportunity to serve you again.

10/10 (非常に良い)

Jiman

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 9 月に 4 泊滞在
Mirandaからの返信 (投稿日 : 2020 年 10 月 15 日)
Dear Jiman, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

10/10 (非常に良い)

Christopher

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Worth the price
It’s a nice hotel, past it’s prime for sure, but for the price your paying it’s still great. The room was large, clean and comfortable. Hotel staff could have been more helpful, I guess they can’t all speak English so a lot of the time they would keep their head down at reception or allow several Chinese customers to push in front of me as they do. Management could speak English and were always helpful. But please inform your staff to at least acknowledge customers and ask them to wait a moment. Pool area was pretty, but there were no towels available and the changing rooms weren’t great.
The area is under heavy construction, but there was no noise.
2020 年 8 月に 3 泊滞在

6/10 (普通)

Rikard

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
2020 年 8 月に 3 泊滞在
Mirandaからの返信 (投稿日 : 2020 年 8 月 19 日)
Dear Rikard, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 (非常に良い)

SeungHoon

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2020 年 8 月に 3 泊滞在
Mirandaからの返信 (投稿日 : 2020 年 8 月 22 日)
Dear SeungHoon, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

10/10 (非常に良い)

Karin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stay.
Great service with excellent english speaking personnel. The room was big and nice, both bath-tub and a shower. The outdoor pool was great, and the location perfect. Near to Wullingyuan park entrance and still good communication to Zhangjiajie.
2020 年 5 月に 3 泊滞在
Mirandaからの返信 (投稿日 : 2020 年 6 月 5 日)
Dear Karin, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 (非常に良い)

宿泊されたお客様

2019 年 12 月に 3 泊滞在
Mirandaからの返信 (投稿日 : 2020 年 1 月 8 日)
Dear Anonymous, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

10/10 (非常に良い)

eko

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
the hotel is amazing. All is perfect except there is trouble in the first night that somebody drunk n smoking outside my room. The smoke is going inside my room
2019 年 12 月に 3 泊滞在
Mirandaからの返信 (投稿日 : 2020 年 1 月 7 日)
Dear eko, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you enjoyed your stay with us.I am sorry to hear that the drunk guest's behavior let you feeling unhappy. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

8/10 (良い)

Victoria

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Zhangjiajie
Good location, nice staff, good breakfast
2019 年 12 月に 3 泊滞在
Mirandaからの返信 (投稿日 : 2020 年 1 月 7 日)
Dear Victoria, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

8/10 (良い)

SEOKYOUL

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 1 泊滞在
Aliceからの返信 (投稿日 : 2019 年 11 月 22 日)
Dear Guest, Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff are very helpful. They introduce the sight-seeing points in details and helped us to book transportation and show tickets. The hotel location is very good and just next to the show theatre. Restaurants are also at walking distance.
2019 年 10 月に 2 泊滞在
Aliceからの返信 (投稿日 : 2019 年 11 月 21 日)
Dear guest, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our staff, our service and our location. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon Best regards, Alice

8/10 (良い)

Omair

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel close to the park
Good location, friendly staff, nice breakfast and room size was good.
2019 年 10 月に 3 泊滞在
Aliceからの返信 (投稿日 : 2019 年 11 月 21 日)
Dear Guest, Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and makes you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards,

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 2 泊滞在
Aliceからの返信 (投稿日 : 2019 年 11 月 2 日)
Dear guest, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon Best regards,

10/10 (非常に良い)

ALAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommended
We a family of 3 including a young child stayed this hotel for 3 nights last week. The bed is very impressive 2.7m wide which suit us very well. The front services are very helpful. The breakfast is considered to be quite good comparing with many other hotels in China especially the varieties and taste of breads. Location wise it is just 10 minutes walking away to bus terminal and hotel provide shuttle service to the entrance of ZJJ National Forest Park in the morning. Though the building is a bit old and the bed is a bit soft (to my standard), I highly recommend recommend this hotel.
2019 年 10 月に 3 泊滞在
Aliceからの返信 (投稿日 : 2019 年 10 月 24 日)
Dear ALAN, Thank you for giving us a full score and for taking the time to share your feedback with us. The team and I are thrill that you enjoyed your stay with us. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon Best regards,

10/10 (非常に良い)

Gad

2019 年 10 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bon hôtel près de l ‘entrée du parc
Hôtel très confortable près du parc national de Zhangjiajie,l ‘agence touristique de l’hôtel organise très bien les journées dans le parc
2019 年 10 月に 4 泊滞在
Aliceからの返信 (投稿日 : 2019 年 10 月 11 日)
Dear Anonymous, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels. Best regards,

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 1 泊滞在
Mirandaからの返信 (投稿日 : 2019 年 9 月 22 日)
Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 9 月に 5 泊滞在
Mirandaからの返信 (投稿日 : 2019 年 9 月 11 日)
Dear Anonymous, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 (非常に良い)

Benson Brent

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 4 泊滞在
Mirandaからの返信 (投稿日 : 2019 年 9 月 4 日)
Dear Benson Brent, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

10/10 (非常に良い)

Benson Brent

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 4 泊滞在
Mirandaからの返信 (投稿日 : 2019 年 9 月 4 日)
Dear Benson Brent, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.