施設の敷地
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メリア ザンジバルの口コミ

5 out of 5
メリア ザンジバル
Kiwengwa, Kiwengwa

口コミ

8.8

非常に良い

評価 10 - 229 件の口コミ中 139 件が非常に良い" "
評価 8 - 229 件の口コミ中 60 件が良い" "
評価 6 - 229 件の口コミ中 14 件が普通" "
評価 4 - 229 件の口コミ中 6 件が不満" "
評価 2 - 229 件の口コミ中 10 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備

10/10 (非常に良い)

Konstantin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 2 月に 7 泊滞在
Daniel Floridoからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Konstantin,Thank you for rating us on Expedia.Ahsante Sana!Kind regards,Daniel Florido CabreraGuest Experience Manager

8/10 (良い)

jianhong

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
some of the staff service is a bit slow, need to be improved
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Gloria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is amazing. The basic room is fantastic, spacious and comfortable. I will definitely recommend this place to family and friends.
2024 年 2 月に 6 泊滞在

4/10 (不満)

Gareth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在

6/10 (普通)

amal

2023 年 12 月に 6 泊滞在

8/10 (良い)

Jodi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Be aware that there are tiers to the "all inclusive", and you pay extra for anything outside of your tier. Food options are not that great at all restaurants, especially buffet. Customer service is great around hotel, albeit some servers seeming overworked and over it. Rooms are nice layout but the mattress was extremely hard/stiff, bathroom had repairs that are noticably bad work (paint different color from rest of wall over a patched area, corners with discolored caulking) - which are strange for 5 star hotels. Nothing really in surrounding area, but property is large and has a lot of walking areas.
2023 年 11 月に 2 泊滞在

6/10 (普通)

Caridad

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス
This property markets false advertisement, this establishment is not an all inclusive, everything has an extra charge which they don’t tell you until you have already checked in. They need to do a better job of spraying for mosquitos and other insects. The beds were hard as rocks. Be prepared for an abundance of flies everywhere including in the restaurants whether indoors or out.
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Raisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
WoW, definitely an amazing resort to stay while you're visiting beautiful Zanzibar. As the oldest resort on the island/in the area, definitely couldn't tell. The grounds are very well kept, rooms are cozy and absolutely beautiful. We stayed in the Romantic Villa, The Level and it was definitely worth it. Separate from the other rooms providing privacy, but just a short walk from everything. Carts are available for transport around the property considering its massive size. Would have enjoyed a little more variety on the dining options. After the third day, the menus/buffets became repetitive. The staff is amazing! Everyone was so accommodating and eager to help in any way. I love the mantra "Hakuna Matata". For them it's more than just a line from a movie, but really a way of life. Everyone is so peaceful and live in harmony. A bit of anxiety at night with the large water bugs outside and geckos, but honestly we only saw a few during our 6 day stay. Our room came with personal can of bug/insect spray. Beware of the giant snails if you're out walking at night! LoL, they are completely harmless, but definitely a sight to see if you're not used to it. Guest Services at the main property and The Level are the best! They set up dinner reservations for you and check on you via WhatsApp. Really nice touch to have a special cake prepared for our wedding anniversary. A bit far from city center Stone Town - (1 hr). Travel and taxi can get expensive.This will be the only place we stay!
2023 年 10 月に 6 泊滞在

8/10 (良い)

Dinor

カップルで旅行
良かった点 : 清潔度、設備とサービス
Big property Breakfast was boring
2023 年 9 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel with excellent service, good food and nice athmosphere. Can highly recommend.
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

manfred

2023 年 9 月に 3 泊滞在

2/10 (非常に不満)

Laurie

2023 年 8 月に 4 泊滞在

8/10 (良い)

NICOLE、Woodbridge

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent stay. Staff was wonderful. The food was excellent. The property was clean. My husband and I stayed 10 days. We upgraded to the Level it was a good deal. Better food options, beach access, it was well worth it. BTW to enter Zanzabar you must have a Visa if you are from the USA . Overall the stay was wonderful.

10/10 (非常に良い)

Suvrat

2023 年 7 月に 4 泊滞在

10/10 (非常に良い)

Michael

2023 年 6 月に 5 泊滞在

10/10 (非常に良い)

Alp

2023 年 6 月に 7 泊滞在

10/10 (非常に良い)

Jules

2023 年 6 月に 6 泊滞在

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス
Beautiful Ocean Views
2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

ANA MONTSERRAT ALCANTARA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 3 泊滞在

8/10 (良い)

George

2023 年 5 月に 7 泊滞在

10/10 (非常に良い)

VICTOR

2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

Michael、Newton

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property, excellent food, staff was friendly, room was in great shape with excellent amenities (had one villa and one regular hotel room), pools very good (we were in "Level" area), food service, internet good (not great, but most video streaming worked sufficiently), only drawback was no on-site water sports: beware of the guys on the beach as they were not very reliable on jet skiing and others. Referral for Kibwana Divers (office 20 minutes away) was excellent.
2023 年 4 月に 5 泊滞在
Ali Ussiからの返信 (投稿日 : 2023 年 4 月 14 日)
Dear Michael,Thank you very much for sharing your experience.We are happy to share that our staff was friendly, we took well note all area that you point out for better service and we hope to welcoming you back very soon.Kindly regardsAli UssiGuest Experience department

10/10 (非常に良い)

Hilde

2023 年 4 月に 6 泊滞在
Stevan Cochennec - Room Division Managerからの返信 (投稿日 : 2023 年 4 月 14 日)
Dear Hilde, Thank you for your rating, we hope to see you again.Best Regards

6/10 (普通)

Sara

2023 年 3 月に 1 泊滞在
Stevan Cochennec - Room Division Managerからの返信 (投稿日 : 2023 年 4 月 14 日)
Dear Sara, Thank you for sharing your opinion and we remain at your entire disposal for any further information. Regards

10/10 (非常に良い)

Tracy

2023 年 3 月に 2 泊滞在
Stevan Cochennec - Room Division Managerからの返信 (投稿日 : 2023 年 4 月 14 日)
Dear Tracy, Thank you, it is great to see that you have enjoyed your stay and we are looking forward to welcoming you back. Regards

10/10 (非常に良い)

Kristen Laura

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Magical Melia! We just returned from a wonderful 10 day trip to Melia Zanzibar. This is a gorgeous property. We booked a garden room (#1106) which was perfect: room was beautiful, renovated, view of palm trees and flowers from our bed, quiet, sunny, private and just steps away from the cliff path- we could hear the wind and waves at night. The walk to the main pool took only a few minutes and the pathy were strewn with flowers. The staff went out of their way to help and was friendly without being over bearing- What charming people. We loved the food- especially Dinner and lunch at the Jetty, we loved the lobster party at the beach, Spices had wonderful breakfast and dinner buffets (with fantastic live music at night), and Aqua gave me a birthday night to remember (complete with a table decorated with flowers, singing, a cake). Ali from guest experience had our room specially decorated for my birthday- many thanks! The tours organized from Melia were stunning: the safario to Selous, snorkeling and swimming with dolphins at Mnembo Island, the tour pr the spice farm and Stone town, the reef walk- we loved it all. Especially swimming in the waves in the afternoon and walking doen beautiful Kiwengwa beach- this trip has given us memories for a lifetime! Hakuna Metata- Asante Sana Melia! We will be back!
2023 年 2 月に 9 泊滞在
Daniel Floridoからの返信 (投稿日 : 2023 年 3 月 10 日)
Dear Kristen,Thank you very much for sharing your feedback with us through Expedia.We are delighted to hear that your experience at Melia Zanzibar has been wonderful. We truly hope to welcome you back very soon, Karibu Tena!Kind regards,Daniel Florido Cabrera Guest Experience Manager

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had our honeymoon at Meliá Zanzibar and had the best time. What we thought that really made the hotel exceptional was the service, staff, amenities (pools, beach), food and the grounds were all fantastic. We were made to feel very much at home. The staff were all friendly, attentive, and welcoming. They really made our stay very special. We have nothing but fantastic memories of Melia Zanzibar.
2023 年 2 月に 7 泊滞在
Stevan Cochennec - Rooms Division Managerからの返信 (投稿日 : 2023 年 3 月 2 日)
Dear Anthony, First of all thank you for sharing your messahe with the other users. It is our pleasure to see that you have chosen Meliá Zanzibar to spent your honeymoon. We are also thrilled to hear that you found the staff very friendly and welcoming, making your stay even more special. We remain at your entire disposal. Best Regards

10/10 (非常に良い)

cassandra Elaine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property! We really enjoyed our stay. We were in a bungalow that was at the complete opposite end of the beach which at first seemed like it would be too far away but actually didn’t end up being a problem. Super easy to get around the resort by golf carts and the staff was all so friendly and helpful.
2023 年 2 月に 5 泊滞在
Stevan Cochennec - Rooms Division Managerからの返信 (投稿日 : 2023 年 3 月 2 日)
Dear Cassandra, Thank you very much indeed for your kind feedback regarding to your recent stay at Meliá Zanzibar. This is the best award we could receive and it is really great to see how the staff delighted you during your holiday. We hope to see you again soon. Kind regards

10/10 (非常に良い)

anna charlotta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bon séjour dans un cadre magnifique et un staff aux petits soins - toujours le sourire et un mot gentil.
2023 年 2 月に 7 泊滞在
Daniel Floridoからの返信 (投稿日 : 2023 年 2 月 26 日)
Chère Anna,Nous sommes ravis de voir que vous avez apprécié votre séjour au Melia Zanzibar. Nous espérons vraiment vous accueillir de nouveau bientôt. Cordialment, Daniel Florido Cabrera Guest Experience Manager

6/10 (普通)

WINFORD

良かった点 : 清潔度
2023 年 2 月に 1 泊滞在
Daniel Floridoからの返信 (投稿日 : 2023 年 2 月 26 日)
Dear Winford,Thank you for rating us on Hotels.com.Ahsante sana!Kind regards,Daniel Florido CabreraGuest Experience Manager

10/10 (非常に良い)

Melanie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Incredible stay. We stayed in a romance pavilion room-if it’s in your budget, do it! Incredible views and beaches. Food was excellent-lunch at at this resort. The Jetty is a must. Wish we could have spent more time!
2023 年 2 月に 2 泊滞在
Daniel Floridoからの返信 (投稿日 : 2023 年 2 月 26 日)
Dear Melanie, We are delighted to read such a wonderful feedback. We are truly glad that you have enjoyed the very special Romance pavilion as well the Gastronomy of Melia Zanzibar.We hope to welcome you back very soon.Karibu Tena!Kind regards,Daniel Florido CabreraGuest Experience Manager

8/10 (良い)

Daniela

良かった点 : スタッフとサービス、施設のコンディションと設備
I had a pleasant stay at the Melia but I expected a little bit better of a 5 star resort. There were definitely pros and cons PROS: The grounds and the resort are really well maintained and very beautiful. The beach is really spectacular and so is the bar there. The live music during the dinner was really nice and the staff was overall really friendly. CONS: There wasn't a lot offered in the sense of activities. The water is very shallow so you can't really swim there, no water activities, didn't see any excursions. There didn't appeared to be a dedicated non-smoking policy so I ended up multiple times next to smokers in the restaurant and the pool. The buffet in the morning is rather small and not so many choices but everything I ate was really good. The rooms are nice but shades were old and didn't close, no hangers in the bathroom and it just seemed to be missing the touches to make it 5*. You have to be ready to walk a bit from A to B and to the beautiful beach e.g. take a shuttle which runs about every 15-20mins.
2023 年 1 月に 5 泊滞在
Daniel Floridoからの返信 (投稿日 : 2023 年 2 月 26 日)
Dear Daniela,Thank you for rating us on Expedia.We appreciate that you share your opinion as it allows us to keep seeking improvement on our passion for service. Ahsante sana!Kind regards,Daniel Florido CabreraGuest Experience Manager

10/10 (非常に良い)

bruna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantástico
Incrivel! O hotel é maravilhoso! Atendimento impecavel.. comida delicia! O espaço level é perfeito! Já estamos com suadades
2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Jason

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful place with a very friendly staff
2022 年 11 月に 5 泊滞在

8/10 (良い)

Mattias

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Trevlig personal och mycket bra service. Kvällarna lite tråkig underhållning men så var det i ett annat hotell vi stannade också i närheten.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 7 泊滞在

10/10 (非常に良い)

Linsei

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Il nostro soggiorno presso il Meliá Zanzibar è stato assolutamente magnifico. La struttura è meravigliosa, tenuta molto bene, pulita e curata, immersa nel verde. La camera, seppur avessi prenotato una camera base, era enorme con tutti i comfort. Si mangia benissimo, abbiamo provato sia lo Spices, che il Jetti e il ristorante a Gabi Beach. Il personale, tutto, è super cortese è disponibile. Un ringraziamento speciale va ad Ali del Guest experience che ha fatto un lavoro fantastico per organizzarci le tante escursioni che desideravamo. La spiaggia è bellissima, si sta immersi nella natura. Ho apprezzato molto il fatto di sfruttare le piante per l’ombra (più che sufficienti) invece di piantare ombrelloni e i lettini si potevano spostare da una parte all’altra a piacimento, senza essere costretti in un punto specifico della spiaggia come è di solito. È stato un soggiorno superlativo, da 10 e lode, quando tornerò a Zanzibar non avrò assolutamente dubbi su cosa scegliere!
2022 年 8 月に 7 泊滞在
Daniel Floridoからの返信 (投稿日 : 2022 年 8 月 31 日)
Dear Linsei,Thank you for sharing your experience on Expedia.We are delighted to see that you've had a wonderful time in Melia Zanzibar. I will make sure to share your comment with Ali who I am sure will be very happy.We sincerely hope to welcome you back very soon.Karibu sana.Kind regards,Daniel Florido CabreraGuest Experience Manager

10/10 (非常に良い)

Mohamed

2022 年 8 月に 3 泊滞在

10/10 (非常に良い)

Bona

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful time. Property has gorgeous views of the ocean and beautiful gardens. Staff always read to help with a smile on their face. Highly recommended.
2022 年 7 月に 4 泊滞在
Daniel Floridoからの返信 (投稿日 : 2022 年 7 月 24 日)
Dear Bona, Thank you for sharing your experience with other fellow travelers on Expedia We are delighted to see that you've had a wonderful time during your stay. Ahsante sana. Kind regards, Daniel Florido Cabrera Guest Experience Manager

2/10 (非常に不満)

Helen

The property refused to refund my money after catching CoVID and not being able to travel . They said they will re schedule however I am not coming back to the country anytime soon. Why take someone’s hard earned money because of situations they cannot handle . They are fraud .
2021 年 12 月に 3 泊滞在
Stevan Cochennec - Rooms Division Managerからの返信 (投稿日 : 2021 年 12 月 21 日)
Dear Helen, Greetings from Zanzibar. When you booked through Expedia you did accept the Terms & Conditions of the website, in this case the hotel is offering a solution to your situation and we sincerely regret if you don't find it satisfactory. We remain at your disposal. Regards

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place must visit again and again
It was great. we were a group of 17 people across 3 continents for 5 nights -Melia provided the perfect location and ambiance for a mini family reunion and landmark birthday celebration. The staff were super helpful, nice and pro-active. the management demonstrated leadership by example and were aware of a simple fact. guests go to resorts to unwind, to leave their worries at the door. Stefa, Daniel, Javier
2021 年 11 月に 3 泊滞在
Stevan Cochennec - Rooms Division Managerからの返信 (投稿日 : 2021 年 11 月 30 日)
Dear guest, Thank you so much for your lovely visit to our property. Glad to hear that you have enjoyed and please rest assured that it was our pleasure to meet you and to take care of the details. Thank you and we have forwarded your message as well to Daniel and Javier. Best Regards

10/10 (非常に良い)

Monique

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I absolutely loved this property. The staff is amazing, the room was well kept and the property was designed with the guest in mind. This property is extremely large however shuttles are readily available or you can choose to walk. Several restaurants to choose from, different themes each night. Local garden, honey making, live entertainment, beach activities, kids friendly with adult only areas. I chose one of the all inclusive option it was totally worth it. Truly a 5 star experience! The location is far so arrange transportation ahead of time. You can have the doctor come to the property to get your Covid test done super convenient. I will be back.
2021 年 10 月に 3 泊滞在
Stevan Cochennec - Rooms Division Managerからの返信 (投稿日 : 2021 年 10 月 25 日)
Dear Monique, Thank you so much for your amazing feedback. We are glad that you found the staff great and we are looking forward to welcoming you back. Best Regards

6/10 (普通)

Juan Jose

家族旅行, グループ旅行
良かった点 : 客室の快適度
気になった点 : スタッフとサービス
Bueno, pero mejorable
No sé si debido a la pandemia pero sentimos como si se le hubiera caído alguna estrella al hotel. Pese a ir en "todo incluido" había demasiadas restricciones al "todo incluido" desde el uso de ciertos restaurantes como limitación en los platos y bebidas, así cómo ausencia de snacks (no había opción) entre comidas, hecho que nunca fue detallado en el momento de la reserva ya que la opción más alta está "camuflada" en las habitaciones "The level", si se quiere ir con un "todo incluido" en que realmente este todo incluido hay que coger una habitación "The level". Falta de personal o atención que se traduce en alto tiempo de espera en ser atendido a la hora de pedir bebidas en los restaurantes. Buena playa aunque no en el resort principal lo que obliga a usar transporte interno, transporte que acaba a las 18:00 horas limitando la movilidad o alargar el tiempo en la playa. Por motivos medio ambientales no ponen ningún producto en el baño (esponja, peine, cepillo de dientes,...) todo debe ser pedido, en mi caso tardaron en encontrar una esponja y solo me dieron un vanity kit el primer día. Buena comida aunque los restaurantes son limitados, en numero y capacidad (la comida se sirve sólo en Gabi Beach y Jetti, la cena sólo en Jetti, cerrado los Domingos, y Spice Market (buffet)), la capacidad de Jetti está limitada a 40 personas para la cena y se exige reserva. Todo lo anterior hace que el "guest experience" caiga bastante algo que podría ser mejorado con una mejor gestión.
2021 年 10 月に 6 泊滞在
Stevan Cochennec - Rooms Division Managerからの返信 (投稿日 : 2021 年 10 月 25 日)
Dear Juan Jose, Greetings from Zanzibar. Thank you for sharing your feedback on Google. We take note of your commentaries and we regret that you were not fully satisfied with your stay at our resort. We remain at your disposal for any further request. Regards,

10/10 (非常に良い)

Estelle

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bel hôtel, situé au calme, bien entretenu et très propre. Chambre spacieuse. (familiale 118m2) Nourriture très variée et de qualité. Plage de sable blanc avec phénomène de marées importants. Présence de garde sur la plage pour empêcher le venue de vendeurs ambulants
2021 年 10 月に 7 泊滞在
Stevan Cochennec - Rooms Division Managerからの返信 (投稿日 : 2021 年 10 月 24 日)
Chère Estelle, Tout d'abord merci d'avoir partagé vos commentaires avec les autres voyageurs. Nous sommes très heureux que vous ayez passé un excellent séjour au Meliá Zanzibar, et nous nous tenons à votre entière disposition pour tout ce dont vous auriez besoin. Cordialement,

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス
2021 年 9 月に 1 泊滞在
Stevan Cochennec - Guest Experience Managerからの返信 (投稿日 : 2021 年 9 月 23 日)
Dear guest, Thank you for your review, though we would have liked to have more details. We remain at your disposal. Regards

10/10 (非常に良い)

Petro、Torrance

2021 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top Anlage - Top Lage - Top Personal (The Level)
Sehr schöne Anlage. Wir warem im The Level, fast ein muss im Melia. Das Personal ist sehr freundlich und hilfsbereit (vorallem Benna). Alles TOP
2021 年 8 月に 8 泊滞在
Stevan Cochennec - Guest Experience Managerからの返信 (投稿日 : 2021 年 9 月 23 日)
Dear guest, Thank you for choosing The Level at Meliá Zanzibar and we hope to welcome you back soon. Best Regards

8/10 (良い)

John

良かった点 : 施設のコンディションと設備、客室の快適度
Overall very good experience, but a few glitches
Overall this was a great property and would give it a general thumbs up. The location was superb with fantastic views of the sea. The only part that was annoying was a continued sense of disorganized staff. For example, we needed to confirm airport transportation multiple times because one desk forgot to tell another desk, seemed to always need to remind them of food and drink orders, etc.
2021 年 7 月に 4 泊滞在
Stevan Cochennec - Guest Experience Managerからの返信 (投稿日 : 2021 年 8 月 27 日)
Dear John, Thank you for reviewing your stay and we take well note of your feedback in order to maintain our high level of standards. Regards