親愛的貴賓您好:非常感謝您的評論，我們將秉持著賓至如歸的精神持續把最好的服務、最好的環境提供給每一位房客，晶澤也非常期待下次與您相見。

親愛的貴賓您好: 非常感謝您的評論，我們將秉持著賓至如歸的精神持續把最好的服務、最好的環境提供給每一位房客，也會聆聽您寶貴的意見做最完整的改善，晶澤也非常期待下次與您相見。

Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Resort Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.

Dear guest: Please confirm your email correspondence. I would like to make a reservation at your hotel as follows, You make an accommodation at the hotel booking two nights. 2019-03-05 TWD 5145. .2019-03-06TWD 5145. We only charge Total After Tax:TWD 10290. Did not overcharge . I hope my clarification has been helpful . We are looking forward to your prompt reply. Best Regards. The Crystal Resort

Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Resort Sun Moon Lake. In regards to the room's facing that you mentioned, maybe you can choose MOON or LAKE next time is facing lake view. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.

Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Resort Sun Moon Lake. In regards to the service shortfalls that you mentioned, we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.

Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We are very happy to read that you enjoyed our services. We hope to see you again with us when you next come to Sun Moon Lake. Best regards

親愛的貴賓您好:非常感謝您的評論，客房內如有覺得較冷可即時與服務人員反應，可另外準備多一條棉被或暖氣給您。我們將秉持著賓至如歸的精神持續把最好的服務、最好的環境提供給每一位房客，也會聆聽您寶貴的意見做最完整的改善，晶澤也非常期待下次與您相見。

親愛的貴賓您好:非常感謝您的評論，我們將秉持著賓至如歸的精神持續把最好的服務、最好的環境提供給每一位房客，晶澤也非常期待下次與您相見。

Dear valued guest,Thank you for choosing to stay with us and sharing your experience. We sincerely apologize for the issues you mentioned regarding room cleanliness, towel quantity, and breakfast variety, as they do not meet our quality standards.Firstly, we will promptly address the cleanliness concerns with our housekeeping staff to ensure that every guest experiences a clean and tidy environment in the future. Additional training and supervision will be implemented to improve our cleaning processes and prevent similar issues.Regarding the concern about towel quantity, we will review our policies to ensure that guests can easily access the comfortable amenities they need.As for the limited breakfast variety, we will actively consider expanding our options to cater to various taste preferences. Your feedback is crucial to us, and it will guide us in the direction of improvement.We appreciate your specific mention of the excellent location, and we are pleased that it met your satisfaction. Moving forward, we will place greater emphasis on enhancing our overall service standards to ensure that your next stay is a more enjoyable experience.If you have any further suggestions or specific requirements, please feel free to contact us. Thank you once again for your feedback, and we look forward to the opportunity to provide you with excellent service again.Best Regards

親愛的貴賓您好:非常感謝您的評論，我們將秉持著賓至如歸的精神持續把最好的服務、最好的環境提供給每一位房客，晶澤也非常期待下次與您相見。

親愛的貴賓您好:非常感謝您特別撥空來評分，這邊想您確認，有哪些的不足想聆聽您寶貴的意見做最完整的改善，靜待您的佳音，我們將秉持著賓至如歸的精神持續把最好的服務、最好的環境提供給每一位房客，晶澤也非常期待下次與您相見。

Dear Siu Gin,Thank you for your thoughtful recommendations! We truly appreciate your input and are delighted to hear that you value high-quality food, an excellent view, good service, cleanliness, and friendliness in a dining experience. Our team is committed to maintaining these standards to ensure your satisfaction. We look forward to welcoming you back soon.Best regards

親愛的貴賓您好:非常感謝您的評論，我們將秉持著賓至如歸的精神持續把最好的服務、最好的環境提供給每一位房客，晶澤也非常期待下次與您相見。

親愛的貴賓您好:非常感謝您的評論，我們將秉持著賓至如歸的精神持續把最好的服務、最好的環境提供給每一位房客，晶澤也非常期待下次與您相見。

Dear GuestWe sincerely appreciate your feedback and thank you for the suggestions you have provided. Rest assured, we are dedicated to upholding the spirit of making you feel at home, while continuously striving to offer the best services and environment to each and every guest. Your invaluable insights will be carefully considered as we embark on comprehensive improvements. The entire Crystal Radiance team is eagerly anticipating the pleasure of your return in the future.

Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We hope to see you again with us when you next come to Sun Moon Lake. Best regards

Dear Guest of honor Thank you so much for such a positive review of the The crystal Resort Sun Moon Lake and the valuable comments ! We hope to see you again with us when you next come to Sun Moon Lake. Best regards

親愛的貴賓您好:非常感謝您的評論，我們將秉持著賓至如歸的精神持續把最好的服務、最好的環境提供給每一位房客，也會聆聽您寶貴的意見做最完整的改善，晶澤也非常期待下次與您相見。

親愛的貴賓您好非常感謝您的評論，我們將秉持著賓至如歸的精神持續把最好的服務、最好的環境提供給每一位房客，也會做最完整的改善，晶澤也非常期待下次與您相見。

Dear Guest, Thank you for sharing your feedback with us following your recent stay at The Crystal Sun Moon Lake. we will certainly review and further enhance. Once again, appreciate your feedback and we truly look forward to welcoming you back in the near future.