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ホリデイ イン ヨーク IHG ホテルの口コミ

3.5 out of 5
ホリデイ イン ヨーク IHG ホテル
Tadcaster Road, Dringhouses, York, England

口コミ

8.2

とても良い

評価 10 - 1002 件の口コミ中 400 件が非常に良い" "
評価 8 - 1002 件の口コミ中 368 件が良い" "
評価 6 - 1002 件の口コミ中 142 件が普通" "
評価 4 - 1002 件の口コミ中 63 件が不満" "
評価 2 - 1002 件の口コミ中 29 件が非常に不満" "

8.2/10

清潔度

8.6/10

スタッフとサービス

7.6/10

設備とサービス

7.8/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

Nozomi、UK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
イギリスのビジネスホテル
イギリス全土にあるホテルです。このホテルは市街からは少し離れていますが、バス1本でアクセスできます。 ホテルの周りにはパブがいくつかあるのと、ガソリンスタンドに併設している小さなコンビニがあります。 Family friendly なので、小さな子供がいても気を使わずに泊まれます。
2018 年 4 月に 2 泊滞在

6/10 (普通)

Louise

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Shaun

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff really friendly good service
2024 年 5 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Michelle、Grimsby

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is a great location, lovely walk into the city centre or catch the bus. Staff are so friendly and extremely helpful. Bedrooms are spacious and clean. Breakfast os tasty and plentiful. The only thin that lets the hotel down is the outside, aesthetically its not the nicest looking hotel once inside its absolutely fine. Highly recommend and would definitely stay here again.
2024 年 5 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice clean very good transport service friendly staff 👌
2024 年 5 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 (良い)

John

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
The hotel was nice and clean, don’t get me wrong I possibly would stay there again, however the bathrooms are small and pokey, also if you go out in the morning don’t be in a hurry for your room to be done, ours wasn’t ready by after 3 I eventually told them not to worry they could do it when I checked out the next day
2024 年 5 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

david

カップルで旅行
良かった点 : 設備とサービス
Generally good
2024 年 5 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Joe

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms were clean and fresh. Staff were excellent and food was verygpod
2024 年 4 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Leung

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 4 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

James

2024 年 4 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 (良い)

Bethany

良かった点 : スタッフとサービス
2024 年 2 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

4/10 (不満)

Rebecca、Carlisle

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The staff were pleasant and the Breakfast was nice but the room was honestly awful. Fridge warm and dirty, shower flooded all over bathroom after 1min use and couldn't be fixed until the morning. Air com dripped and caused a soaking wet carpet in entrance way. Beds were made but not properly and duvet too small on kids bed single duvet for a double sheet. Bathroom was tiny couldn't shut the door without going into the shower. Door didn't lock and handle was coming off. I expect more from my past experiences with IHG brand.
2024 年 4 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 (普通)

Eslam

小さなお子様連れの家族旅行
Food was nice
2024 年 4 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 (普通)

Sarah

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Leider ist das Hotel ziemlich in die Jahre gekommen und müsste dringend renoviert werden. Bettwäsche sowie Handtücher hatten teilweise Löcher und auch die Zimmerausstattung ist renovierungsbedürftig. Das Personal war jedoch durchweg freundlich und hilfsbereit.
2024 年 4 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn YORK. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind Regards Hotel Management

8/10 (良い)

Victoria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We have returned to this hotel many times.It is very convenient for a visit to York.Free parking and easy,nice walk into town.Always clean with pleasant staff and good value for money.
2024 年 4 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 (良い)

Aled

良かった点 : スタッフとサービス
decent stay
2024 年 4 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Murali

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Decent hotel. Good location with easy access to town centre. Friendly hospitable staff. Clean rooms. Overall, a pleasant stay.
2024 年 3 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

4/10 (不満)

Billy

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
First the positives, very pretty and nicely laid out, clean room and breakfast was excellent. But our experience overall wasn't what we hoped for. When we came in, they lost our booking and when we finally sorted it all out and got a room, it wasn't the room we booked for! Instead we went from a king to a double room. When we got to our room, the door was ajar with some dirty cloths stopping it from closing and a half empty McDonald's cup outside our room. We were told this was the cleaner but didn't seem to see it as a big issue. Overall kind of disappointing because the hotel itself was excellent.
2024 年 3 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn YORK. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind Regards Hotel Management

8/10 (良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Decent hotel for the price, easy parking, next to easy transport links.
2024 年 3 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 4 月 20 日)
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

kareana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All staff are really pleasant and friendly very polite and helpful
2024 年 3 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 (良い)

Ann

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable stay.
2024 年 3 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 (良い)

Gerald

カップルで旅行
良かった点 : スタッフとサービス
The hotel menu is good, with a decent selection of food and variety. However the fried fish was greasy with too much batter. The breakfast menu is excellent with a good variety of both hot and cold food, and beverages. Our room was clean and comfortable, but was spoiled somewhat by some poorly maintained fittings which were suffering from wear.
2024 年 3 月に 3 泊滞在
FO Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Gerald,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 (普通)

Linda

気になった点 : スタッフとサービス、施設のコンディションと設備
Hi. Charged £50 on my debit card. Awaiting refund. I was told on check in the £50 was just to authorize my account incase I charged anything to the room.
2024 年 3 月に 1 泊滞在
FO Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Linda,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

JOAN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only stayed for 1 night but thoroughly enjoyed. Staff very pleasant and helpful and Hotel presents itself very well , room lovely, would definitely stay here again.
2024 年 3 月に 1 泊滞在
FO Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear JOAN,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 (良い)

Tianyi

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
FO Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Tianyi,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Natalie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Coral

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel for a weekend in York
The room was fresh and clean we went for a king bed room and I have never slept in a bed so big! It was so comfortable! Bathroom as clean and the shower was hot. Perfect for if you wanna go to York but wanna save some money. Was only a 9 min Uber which cost us £4 which is nothing compared to the parking prices! And it only a half a hour walk if you did wanna walk into York
2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 (普通)

Jane

良かった点 : 客室の快適度
Average
We wanted a reasonably priced hotel in York with free parking to be near family. The hotel was quiet, bedroom windows opened, which we had requested, and front of house and restaurant staff were very pleasant. Our bedroom was a good size, bed comfy and shower was hot and powerful. Everything in the room worked On the downside, the hotel is quite basic in terms of decoration and was very warm. I think this is a relatively inexpensive hotel that does the job if you are on a budget. Probably has good deals for families. It’s too far for most people to walk into York but looks as though it’s on a bus route into the city
2024 年 2 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Holiday was lovely at this hotel
2024 年 2 月に 1 泊滞在
FO Teamからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Andrew,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 (良い)

Mrs Elizabeth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Visiting for a family occasion and this was the closest most affordable hotel to the venue. The main reason that we booked this hotel was because of the parking being included in the price 👍
2024 年 2 月に 1 泊滞在
FO Teamからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Mrs Elizabeth,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Jay

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location for york new friendly staff and and great breakfast
2024 年 2 月に 1 泊滞在
FO Teamからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Jay,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Sue

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 2 月に 1 泊滞在
FO Teamからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Sue,Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 (良い)

Clare

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pleasant hotel, bit tired and small rooms but clean and friendly helpful staff. Good selection of fresh breakfast , continental and cooked. Good sized free car park.
2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful, helpful and friendly staff. Daily housekeeping service was very welcomed, our room and bathroom was cleaned daily. Free parking an absolute bonus, and a great breakfast. The list goes on
2024 年 2 月に 4 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

2/10 (非常に不満)

Kassidy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We walked into the room and at first seemed cleaned until we looked at the bed and found that sheets were dirty with stains on them which is disgusting which I don’t expect to hen spending money on somewhere to stay and isn’t cheap.
2024 年 2 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn YORK. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind Regards Hotel Management

10/10 (非常に良い)

Kim

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff were attentive and made a huge difference to our stay. We had four young children in our party and didn’t feel uncomfortable, the children were welcomed and cared for. Lovely breakfast buffet, plenty of various options. Great location - a very short bus ride in to the centre of York city (which the kids loved). Could’ve easily walked. Hotel provided us with a city map and directed us. Really helpful. Will definitely be visiting again.
2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Paul

2024 年 2 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

adrian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had a very enjoyable few days in York the hotel was excellent and the breakfast was very good and varied from full english to continental. The location of hotel was great just outside the city centre and about a 25min walk or the bus stop was just across the road no 4 bus costing £2. There were also two pubs across the road serving excellent food in the evenings if you wanted a change from the hotel restaurant. I would highly recommend a stay and will definitely be returning in the future.
2024 年 1 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Colin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Basic but good
The hotel was basic but clean and the staff were excellent
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Jason

2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 (良い)

Flora

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

paul

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 5 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Caroline

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked 3 rooms for one nights stay after my 60th Birthday party. The staff were excellent especially Hayley who said she would make sure all three rooms were side by side, when we arrived they were. At breakfast the choice was superb we didnt arrived for breakfast until nearly 10am. Everything was fresh and plentiful. There was no HP sauce but ipon asking a member of staff it was replenised immediately. Overall I could not fault ANYTHING about our stay only the beds were so comfy we ALL slept much later than planned!!!
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 (普通)

Brigette

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 20 日)
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn YORK. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind Regards Hotel Management

8/10 (良い)

Carron

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 3 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 14 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Louise

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff very welcoming and professional
2024 年 1 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 14 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

8/10 (良い)

Samantha

グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
It would have been nice to have a set of drawers to put clothing in. There wasn’t any information as to how to get the TV to work. However, the hotel was very clean, staff were very pleasant and the breakfast had a great choice.
2023 年 12 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 14 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

10/10 (非常に良い)

Morton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recommended
Everything perfect - decent dinner with lots of choice and a great breakfast. Staff helpful and friendly. Super find.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Gary

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 14 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management

6/10 (普通)

Amanda

2023 年 12 月に 2 泊滞在
Hotel Management からの返信 (投稿日 : 2024 年 1 月 14 日)
Thank you for taking the time to tell us about your experience at Holiday Inn YORK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regard's Hotel Management