Water in front hallway was not changed in 3 days, no restaurant for a full day
Kimberly P.
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Dagoberto
小さなお子様連れの家族旅行
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
I paid for a double room for a family of 4 and received a single bed room.
Dagoberto
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Cynthia
グループ旅行
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front office staff were professional and friendly.
Cynthia
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Samantha
出張, 家族旅行
2024 年 4 月 22 日
気になった点 : 清潔度、施設のコンディションと設備
Walls were paper thin. I heard banging and yelling all night from rooms above us, next to us, and down from us. My room shook when someone’s door shut. And we had to be up early. I booked the hotel because of the pool as well. It wasn’t working because of “An accident with the parking garage”. I couldn’t use the toilet and open the door because the door opened past the toilet. There was about 10in between the door and the toilet. And the door hit the shower. The bathroom was smaller than a closet. Myself and a 5 year old were cramped in there. It was horrible for $300 for a night. Probably better off at a motel.
Samantha
8/10 (良い)
Susan、Winston Salem
カップルで旅行
2024 年 4 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The check in process was a disaster. I arrived for a 3:00 check-in - The lobby was full of guests waiting to check in. I came back close to 5:30 and the lobby was still full of people waiting to check in. There was an issue with housekeeping unable to clean the rooms in a timely manner. I did not receive my room key until nearly 6:00. I have never experienced such a disastrous check in.