小池さん、ソネスタ ホワイト プレーンズ ダウンタウンでの良い経験を共有していただきありがとうございます。お買い物やお食事に便利な立地にご満足頂けて大変嬉しく思います。当ホテルの清潔さと快適な宿泊施設をご評価いただき、誠にありがとうございます。また、フロントデスクとバーのチームメンバーがフレンドリーなサービスを提供してくれたと聞いて、特にうれしく思います。次回のご来店を心よりお待ちしております。

Thanks for the 4/5 rating, Naohiro!We're happy you had such a lovely stay at Sonesta White Plains Downtown! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

Etsukoさん、ご意見ありがとうございます。Sonesta White Plains Downtownは、近くのショッピングエリアまで歩いてすぐ、便利な場所に位置しております。ランドリーサービスについては、現在提供しておりませんが、お部屋の清掃に関しては、通常はリクエストに基づいて行っています。お部屋の清掃が十分に行われなかったとのことで誠に申し訳ございません。スタッフへのフィードバックもありがたく受け取りました。今後のサービス向上に努めますので、またのご利用をお待ちしております。

Thank you for the excellent rating!Our goal is to go above and beyond to ensure our guests have a memorable experience at Sonesta White Plains Downtown! We look forward to hosting you again soon.

ココさん、レビューありがとうございます！あなたが私たちと素晴らしい経験をしたことをうれしく思います！私たちはあなたの懸念のいくつかを見てがっかりしており、私たちのチームにそれらについて知らせます.すべてのお客様に快適なご滞在をお約束できるよう、常に最善を尽くしております。より良い体験のために、再びあなたをホストすることを楽しみにしています。再度、感謝します！

Dear Tomoko,Thank you for such a great review! We are thrilled to know you enjoyed your stay with us. We hope to welcome you back soon.SincerelyJose

お客様、 フィードバックをお寄せいただきありがとうございます。 あなたがより良い経験をしたことを願っていますが、私たちが学び、改善するために使用するのは、このようなフィードバックです。 私たちは卓越したゲスト体験を提供するために一生懸命努力していますが、この場合、私たちが不足していることは明らかです。 あなたが私たちにあなたの信頼を取り戻す機会を与えてくれれば、私たちはあなたに多くのゲストがとても好きになった素晴らしいホテル体験をあなたに与えるために最善を尽くすことをあなたに保証することができます。 心から、 Jose Dizzine

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. As far as transportation from JFK airport, I am sorry but we do not have shuttle service from that airport. We however do have complimentary shuttle service from HPN (Westchester county airport) We hope to see you again very soon. Sincerely, Hotel management

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose

Tom, thank you for your kind words! We're thrilled to hear you enjoyed your stay at Sonesta White Plains Downtown and appreciated our dedicated team members. We're looking forward to welcoming you back soon!

Vincenzo, thank you for sharing your feedback. We're thrilled you enjoyed your stay at Sonesta White Plains Downtown. We're sorry to hear you encountered an issue with your shower. We hope to have the pleasure of welcoming you back soon for an even better experience.

Cynthia, thank you for your rating! The team at Sonesta White Plains Downtown is delighted to see you had a great experience. We hope to welcome you back soon!

Jose, thank you for sharing your feedback. We strive to ensure all our guests have a pleasant stay. Your input is valuable to us, and we hope to have the opportunity to better serve you in the future.

Kendall, thank you for taking the time to share your feedback. It's important to us that all guests are comfortable, so we take note of your comments on the size of the pillows. Furthermore, we acknowledge your suggestion about enhancing our beverage offerings. We hope to have the opportunity to serve you better in the future.

Venessa, we appreciate your feedback and it's good to have you back with us. We understand your concerns about our décor and acknowledge that all establishments might require upgrades at some point. We appreciate your opinion and assure you that it has been taken into consideration. Despite the mentioned concerns, we trust you had a satisfactory stay and it'll be our pleasure to welcome you back in the future.

David, thank you for choosing Sonesta White Plains Downtown. It's wonderful to know your stay with us was satisfactory as reflected by your maximum rating. We'd be delighted to welcome you back for another excellent experience. Safe travels.

John, thank you for taking the time to give Sonesta White Plains Downtown a positive rating on Expedia. We're very glad you enjoyed your experience and we hope to see you again soon.

Frances G, thank you for the glowing review. We're thrilled to hear you had such a wonderful experience at Sonesta White Plains Downtown. Don't hesitate to choose us again for your next stay!

Charlotte, it's wonderful to know that your stay at Sonesta White Plains Downtown matched your expectations. We're delighted that our location proved to be advantageous and allowed you to explore easily on foot. Thank you for particularly appreciating the cleanliness and tranquility of your room. We can't wait to welcome you back for another fantastic stay whenever your travels bring you to our area again.

Patricia, thank you for your wonderful review of Sonesta White Plains Downtown. The team is thrilled to hear that you appreciated our top-notch location, the cleanliness and comfort of our rooms, as well as the warm reception from our colleagues. We can't wait to welcome you back for your next visit!

Thank you for sharing your feedback, Alan.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

Carlo, it's wonderful to hear that you enjoyed your time at Sonesta White Plains Downtown. We strive to provide an enjoyable stay for our guests and we're delighted that we succeeded in your case. Your feedback is greatly appreciated and we can't wait to welcome you back soon.

Sharon, we appreciate your continued loyalty and your constructive feedback. It's dismaying to learn that your recent experience wasn't up to your usual standards. We apologize for any inconvenience regarding the cleanliness and any disturbances due to the ongoing improvements. We're glad an adjustment was made to reflect this, and it's great to hear our team members were pleasant during your visit. Your comfort is our priority and we're working diligently to complete our renovations promptly. We look forward to providing a more enjoyable stay when you return next year.

We appreciate the feedback, Richard.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

Jennifer, we appreciate your feedback. It's regrettable to learn you had some concerns regarding aspects of the room and the clarity of additional charges. We continually aim to improve and update our facilities, always striving for transparency in all communications. However, it is heartening that you found the convenience of our location useful. We hope for a chance to serve you again in the future with a more satisfying experience.

James, it's disheartening to hear you had inconsistencies with your housekeeping service. The frequency of this service should be a given, so your experience is disappointing. Our team members are usually prompt when it comes to such requests. It's our hope that, despite this experience, you will allow us another opportunity to provide you with the service you expected.

Ronece, it's fantastic to hear that you enjoyed the gorgeous vista from your room at Sonesta White Plains Downtown. We aim to provide all our guests with delightful experiences. We hope to welcome you back for another pleasant stay in the future.

We appreciate you taking the time to share your thoughts. It's great to hear you found our team members welcoming and your room spacious. Regarding the concerns you raised about certain aspects of the room and corridor upkeep, we are consistently working on updating these areas. Likewise, feedback about the air conditioning and sleeping comforts have been noted for review. We're glad you enjoyed the dining options at our restaurant, and hope to have another chance to impress you in the future.

Crystal, it's wonderful to hear your experience at Sonesta White Plains Downtown was marked by a fantastic location and a seamless check-in and check-out process. We strive to provide effortless experiences for our guests. We look forward to hosting you again!

Thanks for the fantastic rating, Michael!It's outstanding we could exceed your expectations during your stay at Sonesta White Plains Downtown. We're all looking forward to your next stay with us.

We appreciate you taking the time to share your feedback.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

Thank you for taking the time to leave this wonderful rating! We hope to see you again soon at Sonesta White Plains Downtown so we can share yet another amazing experience!

Lucille, it's fantastic to receive a positive rating from you for your stay at Sonesta White Plains Downtown. It signifies that our efforts to provide top-notch hospitality made a difference. We inkling forward to having you as our guest again in the future.

Greg, thank you for choosing Sonesta White Plains Downtown and for providing your rating. We're glad to see your visit was enjoyable and we're looking forward to hosting you again in the future.

Shelly-Ann, thank you for your feedback. The Sonesta White Plains Downtown is indeed close to shopping facilities to ensure an enjoyable stay for our guests. We're thrilled that you had a positive experience at our location and we hope to welcome you back soon.

Thanks for sharing this perfect rating, Cassandra!We're thrilled to hear you enjoyed your stay at Sonesta White Plains Downtown! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

Lorraine, it's wonderful to hear that you enjoyed your stay at Sonesta White Plains Downtown. Your compliments about Joel and Patty have been shared with them, who were thrilled to have made such a positive impact on your day. We truly appreciate your kind words about our team members' friendliness and helpfulness. We look forward to welcoming you back in the future.

Thank you for sharing your feedback, Chris.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

Thank you for taking the time to share your review with us, Patrick!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sonesta White Plains Downtown. Thank you and have a wonderful day!

Alan, thank you for your positive feedback. It's fantastic to know that you found Sonesta White Plains Downtown to be a pleasant place to stay. We strive to deliver exceptional service and we're pleased that your stay reflects this. We eagerly await your return!

Thank you for the fantastic rating, Tristan!We strive to make all of our guests feel welcome and relaxed during their time at Sonesta White Plains Downtown! We can't wait to see you again soon.

Leslie-Karen, we're thrilled to know how much you appreciated the superb location of Sonesta White Plains Downtown, with its convenience for food and shopping. It's great to hear that you had a wonderful time celebrating New Year's Eve and were pleased with our ability to accommodate the festivities. Thanks for sharing your positive experience. We look forward to welcoming you again for another memorable stay.

Dee, thank you for sharing your thoughts. Regretfully, it seems we didn't quite meet the exceptional standards we strive for. Rest assured your feedback is taken into consideration as we continuously seek improvements. Your next stay with us should be more than just "OK". We hope to have the opportunity to turn your next visit into a more positive one.

Teresa, it's wonderful to see your top rating for Sonesta White Plains Downtown. Our team members are delighted to know you enjoyed your stay. We hope to welcome you back again soon.

Thank you for the wonderful rating, Patrick!It's fantastic you enjoyed your time at Sonesta White Plains Downtown so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

Thanks for the outstanding rating, Janae!We're delighted your time at Sonesta White Plains Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

Lisabeth, thank you for recognizing the dedicated and can-do attitude of our team members at Sonesta White Plains Downtown. We work hard to provide a professional and welcoming experience for all our guests. Looking forward to your next visit!

Alan, thank you for giving Sonesta White Plains Downtown a visit and taking the time to rate us. We continuously strive to improve the quality of our services and your feedback is a vital part of this process. If you have any specific comments or suggestions, we would love to hear from you in order to enhance our future guest experiences. We hope to have the opportunity to welcome you back soon.