Dear Ayako, Many thanks for choosing to stay with us and sharing your positive review. We look forward to welcoming you back to CityLife Wellington in the near future. Kind regards Oytun Cevik Hotel Manager

Dear guest, Many thanks for choosing to stay with us and sharing your most positive feedback. I am delighted to hear that you enjoyed your stay with us and that the room was clean, comfortable. Location of the hotel is right in the centre of the Wellington CBD which certainly makes it handy to supermarket which is next door and also many other major attractions around the city. We look forward to welcoming you back to the CityLife Wellington in the near future. Kind regards Oytun Cevik Hotel Manager

Dear guest, Many thanks for your positive review of the CityLife Wellington. We hope to see you soon again. Kind regards Oytun Cevik Hotel Manager

Dear M, Thank you for sharing your feedback. I am sorry to see that you rated us 2 out of 5 which is disaapointing for us. Please do let us know the areas of your concerns so that we can investigate to improve in the near future. We hope that you give us another chance to welcome you back to the CityLife Wellington. Kind regards Hotel Manager

Dear Mary, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product. We are delighted that we exceeded your expectations and you enjoyed the location and our spacious rooms with all additional facilities. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share you kind words with the team. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the CityLife Hotel Wellington. Kind Regards, Reservation Team

Dear Sir/Madam, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product. We are delighted that we exceeded your expectations and you enjoyed the specious, clean and well equipped room . We would like to thank you further for your kind words on service from staff .It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share you kind words with the team. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the CityLife Hotel Wellington. Kind Regards, Reservation Team

Dear Nobuo, Thank you for taking the time to give us your feedback. We are pleased to hear that you enjoyed your stay at CityLife Wellington. We will share your kind words with our staff and managers. We are looking forward to welcoming you back at CityLife Wellington. Kind regards,

Hi Sandra, We are thrilled to hear that you had an awesome stay.Our team strives to provide exceptional service, so your positive comments about our staff are truly appreciated.We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev Dahiya.Front Office Manager,CityLife Wellington

Hi Layne, Thank you so much for your feedback! I apologize for the inconvenience caused with pillow menu, I will address this with our team, and we will put in more efforts with the newly trained staff members. We look forward to welcoming you back to our hotel in the future.Kind regards,Rajeev Dahiya.Front Office Manager,CityLife Wellington

Kia ora Suzette, Thank you so much for your delightful feedback! We look forward to welcoming you back to our hotel on your next trip to NZ.Kind regards,Rajeev Dahiya.Front Office Manager,CityLife Wellington

Hi Jeanne, Thank you for taking the time to share your feedback with us. We're delighted to hear that you liked our excellent location.However, sorry to hear that our studio room size didn't meet your expectations. Please note that our studio rooms are of 35 sq meters, which is a decent size for an entry level room in Wellington city. We would love you to experience our One-bedroom suite on your next trip to Wellington. I hope that this inconvenience did not overshadow the overall enjoyment of your stay, and we look forward to the opportunity to welcome you back in the future. Kind regards,Rajeev Dahiya.Front Office Manager,CityLife Wellington

Hi Stephen, Thank you for taking the time to share your feedback with us. Our team is always available to assist with any issues or queries to ensure our guests have a comfortable stay. If made aware during your stay, we would have been more than happy to resolve it to your satisfaction. Thank you again for choosing to stay with us, and we hope to welcome you in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Kia Ora Josephine, thank you very much for your feedback! We are thrilled to hear that you enjoyed the perks of our central location. Hearing that you had a great experience overall is the best thing we could hope for! We look forward to welcoming you back to The CityLife Wellington in the future.

Hi Melini, Thank you for taking the time to share your feedback with us. We're delighted to hear that you liked our excellent location. Hearing that you had a great experience overall is the best thing we could hope for! We look forward to welcoming you back to The CityLife Wellington in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Ravi, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an awesome stay. Also pleased that you liked hotel location and found our suites clean and tidy with all the amenities.Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Carol, Thank you so much for your feedback!We are thrilled to hear that you had an awesome and comfortable stay. Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to The CityLife Wellington in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Mia,Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay and that you found our hotel clean and tidy. Once again, thank you for choosing to stay with us. We appreciate your patronage and look forward to the opportunity to welcome you back.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Vinita, Thank you for taking the time to share your feedback with us. We look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Cynthia,Thank you so much for your delightful feedback! Pleased to see that you liked the hotel location.Our team strives to provide exceptional service, so your positive comments about our staff are truly appreciated.We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Kevin, Thank you so much for your delightful feedback!We look forward to welcoming you back to our hotel in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Karen, Thank you so much for your delightful feedback! We are thrilled to hear that you had an awesome stay and that we were able to offer an upgrade. Our location is easy to find as you have mentioned. We have clearly mentioned both of our addresses in every booking confirmation. Sometimes visitors don't pay much attention to booking confirmations, GPS or maps, so it's always reassuring to know that our location was easier to find. Once again, thank you for choosing to stay with us. We appreciate your patronage and look forward to the opportunity to welcome you back at The CityLife Wellington.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Liz,Thank you so much for your delightful feedback! Pleased to hear that you liked our excellent location. Our team strives to provide exceptional service, so your positive comments about our staff are truly appreciated.We look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Leah, Thank you for taking the time to share your feedback with us. Our team strives to provide exceptional service, so your positive comments about our staff are truly appreciated. We look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

HI Tamas, Thank you for sharing your feedback. We are pleased to see that you had a good stay with us. We look forward to welcoming you back in the future. Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Gert,Thank you for taking the time to share your feedback with us. Sorry to hear that it was hard for you to find the hotel. Please note that all our booking confirmations have address mentioned for our guest's convenience. As for the parking, we are indeed aware of the space constraints and we're always looking for ways to improve.Our team strives to provide exceptional service, so your positive comments about our staff are truly appreciated. We hope that parking experience did not overshadow the overall enjoyment of your stay, and we look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Aki,Thank you for taking the time to provide us with feedback about your recent stay. We are thrilled to hear that you had an awesome experience.We look forward to welcoming you back to The CityLife Wellington in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Gillian,Thank you for taking the time to share your feedback.We're sorry to learn that the room view did not meet your expectations. Please note that we offer city view rooms, which are located on the street side and offer a vibrant city view. Additionally, our Gilmer Terrace side rooms may not have much of a view but offer the unique advantage of a quieter environment, making them perfect for light sleepers. We hope this information is helpful.We acknowledge your concerns about the pricing, and while we believe our rate of 489 per night for a Two-bedroom suite, for 4 adults, especially on an event night in central Wellington is reasonable and competitive within the market. We always aim to provide value for money. Thank you for your time and choosing to stay with us!Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Calvin,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had good experience stay with us.We look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Qing,Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay and that we were able to offer free upgrade for your family. We look forward to welcoming you back to The CityLife Wellington in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi XIAOMU, Thank you for taking the time to share your feedback with us. We look forward to welcoming you back to our hotel in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Aim to Thrive, Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay and that you found our hotel suites spacious, clean and tidy. Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to The CityLife Wellington in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Charles,Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay and that you found the hotel convenient and secure. We look forward to welcoming you back to our hotel in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Nick, Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay. We look forward to welcoming you back to our hotel in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Shahid, Thank you for taking the time to share your feedback with us. On booking confirmations, we mention both of our addresses for vehicle and pedestrian entrances. As for the parking, we are indeed aware of the space constraints and we're always looking for ways to improve. However, I'd like to mention that most of the Wellington CBD area parking are narrow, and streets are steep and windy. We hope that these inconveniences did not overshadow the overall enjoyment of your stay, and we look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Stephen,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the spaciousness of your room.As for the parking, we are indeed aware of the space constraints and we're always looking for ways to improve it. Also, would like to mention that we have some food options available to order from our 24 hours menu. However, we acknowledge the importance of a full on-site restaurant for our guests. On the other hand, our central location comes with its vibrant atmosphere and plenty of eatery options around us. Once again, thank you for bringing these matters to our attention. We hope that these inconveniences did not overshadow the overall enjoyment of your stay, and we look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Michael,Thank you for taking the time to share your review marking with us. We are pleased to see that you had an awesome stay with your family. We hope to welcome you again at The CityLife Wellington in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Sara,Thank you for the review marking. We look forward to welcoming you back for the better experience. Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Stephane, Thank you for taking the time to share your valuable feedback regarding your recent stay with us. We're thrilled to hear that you liked the cleanliness and the hotel location. We look forward to welcoming you back to The CityLife Wellington on your next trip.Merci beaucoup!Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Jason, Thank you for taking the time to share your feedback with us. Your review marking tells us that you had a great experience overall, and that's the best thing we could hope for! We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

HI Elena,Thank you for taking the time to share your feedback with us. Your review marking tells that you had a great experience overall. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Jixiang, Thank you so much for your delightful feedback!Your review marking tells us that you had a great experience overall. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Kristy, Thank you for taking the time to share your feedback with us. We're delighted to hear that you liked our excellent location and found our hotel clean and tidy. We apologize that the hotel decore did not meet your expectations. Would like to notify that we are currently looking to makeover our rooms to match modern outlook. Your comments help us improve, and we hope to have the opportunity to provide a more satisfying experience with decore on your next visit.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Yansounou,Thank you for taking the time to share your feedback with us. We are pleased to see that you had an awesome stay with us.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Wasley, Thank you so much for your feedback. We are thrilled to hear that you had an awesome stay and that you liked the hotel location. Your recommendation means a lot to us. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Charles, Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay and that you found our hotel clean and tidy. Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Velu, Thank you so much for your delightful feedback!We are thrilled to hear that you liked the hotel. Our team strives to provide exceptional service, so your positive comments about our staff are truly appreciated.Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Alex,Thank you for taking the time to share your valuable feedback regarding your recent stay with us. We are pleased to hear that you liked the hotel location.In regard to the noise from Lambton Quay, we understand that it can be a concern on Friday and Saturday night for light sleepers. Though our central location comes with its vibrant atmosphere, we acknowledge the importance of a peaceful environment for our guests. Please note, our Gilmer Terrace side rooms may not have much of a view but offer the unique advantage of a quieter environment, making them perfect for light sleepers. We hope this information helps in choosing the room that best suits your preferences on your next visit. Thank you for staying with us!Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Louise, Thank you so much for your feedback!I regret to hear about the issues you experienced with services and apologize for the inconvenience caused.Your feedback is invaluable in helping us improve. We hope to have another opportunity to serve you better in the future.Kind regards,RajeevFront Office ManagerCityLife Wellington