施設の正面

サラマンダー ワシントン DCの口コミ

5 out of 5
サラマンダー ワシントン DC
1330 Maryland Ave, SW, Washington, DC

口コミ

9.2

とても素晴らしい

評価 10 - 1000 件の口コミ中 752 件が非常に良い" "
評価 8 - 1000 件の口コミ中 135 件が良い" "
評価 6 - 1000 件の口コミ中 67 件が普通" "
評価 4 - 1000 件の口コミ中 30 件が不満" "
評価 2 - 1000 件の口コミ中 16 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Kaori

2023 年 4 月に 4 泊滞在

10/10 (非常に良い)

MIMIKO

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
風呂・トイレのスペースがゆったりしています。 しかし、ホテル内のレストランはおすすめしません。
2019 年 11 月に 3 泊滞在

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
One of the nicest hotels we’ve stayed at in a great location! Can’t wait to go back when the spa and pool are back up and running !
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

james

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Under construction
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Alexander

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

nikitress

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is AMAZINGGGGG! From the bellsmen to the front desk. I HIGHLY recommend this property for your stay in the DC area....
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Jill

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly and beautiful
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Carlos,Your perfect rating has us smiling from ear to ear, and we’re thrilled to have shared an exceptional stay with you. You can always expect the utmost in hospitality and care whenever you make us your home at the heart of DC, and we look forward to exceeding your expectations once again soon. We wish you nothing but the best on all your future travels and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

8/10 (良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Not mentioned on the Expedia site: The hotel noted AFTER booking that most parts of the hotel are unfortunately closed for the next Six Months for significant renovations Closures include the pool and suites. Attempted to compensate for the
2024 年 5 月に 1 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear David,Thank you for taking the time to share such valuable feedback. We appreciate your patience with our ongoing enhancement project, and we apologize if this project was not properly communicated with you. We hope for an opportunity to welcome you for our full range of amenities and a true Salamander experience in the months ahead, and we eagerly await an opportunity to exceed your every expectation in the months ahead. We wish you nothing but the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Jonathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice decor. Great staff and rooms. Quite close to Washington DC attractions.
2024 年 5 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Jonathan,Greetings from DC! We can’t thank you enough for sharing such a glowing review. Our location is certainly one of our many highlights, and we’re delighted you were able to experience the best of DC just a short distance from our front doors. It would be a joy to welcome you to our world-class and well-appointed accommodations once again in the months ahead, and we look forward to sharing another hospitality-filled visit with you soon. Until then!Warm regards,Manuel Martinez, Managing Director

6/10 (普通)

Jonette、Hillsborough

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Unfortunately there was a lot of renovation going on. Dining was moved to the 5th floor (our room was on this floor and the food smells were sometimes unpleasant.) ESKEDAR at check in was very helpful. There is a Starbucks across the street. Easy to get an UBER. Doormen were very friendly and helpful
2024 年 5 月に 4 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Jonette,We welcome your feedback and thank you for taking the time to share. We appreciate your patience with our ongoing enhancement project, and we look forward to sharing your compliments with Eskedar. We are delighted that our team was quickly responsive to your needs, and we encourage you to join us upon the completion of our enhancements for a visit that truly goes above and beyond your expectations. We eagerly await another opportunity to impress, and we wish you nothing but the best until your return to the heart of DC. Until then.Warm regards,Manuel Martinez, Managing Director

8/10 (良い)

KENTO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean room Pool and restaurant was closed
2024 年 5 月に 1 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Kento,Thank you for sharing such a high rating! It was a joy to welcome you to the heart of DC, and we are delighted to learn of your appreciation for our well-appointed and spotless accommodations. We appreciate your patience with our ongoing enhancement project, and we look forward to sharing our full range of amenities with you upon its completion. It would be a joy to fully exceed your every expectation, and we encourage you to make us your home away from home once again soon. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Victor

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property, although parts under construction. Good service. Easily walkable to the Wharf which has lots of dining options, and to the Mall.
2024 年 5 月に 1 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Victor,Thank you for sharing such valuable insights! It was a joy to be your home away from home at the heart of DC, and we’re thrilled you were able to take advantage of all there is to do and see (and eat!) just a short distance from our front doors. We invite you to return for another exceptional stay upon the completion of our enhancement project, and we look forward to sharing our full range of amenities and world-class hospitality with you once again soon. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Doris

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was very clean and all of our interactions with the staff were positive . The location was great also - walkable to some of the museums. The staff gave rides to certain locations like the wharf.
2024 年 5 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Doris,Your glowing review has us smiling from ear to ear, and we can’t wait to pass your kind words along to our dedicated service professionals. Our location is certainly one of our many highlights, and with many museums and DC hotspots just a short distance away, there is always more to see! We’re thrilled you were able to take advantage of our complimentary Gem car, and we hope to welcome you for another memory-filled visit in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Rohit

出張, 家族旅行
Great hotel and great staff!
2024 年 5 月に 2 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Rohit,Your glowing review means the world to us, and we’re thrilled to have shared a memorable DC stay with you. From our luxurious atmosphere to our dedicated service professionals, you can always expect an exceptional experience when you make us your home away from home. We look forward to exceeding your expectations once again soon, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My first visit at this property, but I will return.
2024 年 5 月に 1 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Michael,Thank you for sharing your review! Your promise of a repeat visit has us smiling from ear to ear, and we’re delighted to have shared the best of DC with you. It would be a joy to be your DC home once again in the months ahead, and we look forward to sharing our world-class amenities and genuine hospitality with you upon your return. Until next time!Warm regards,Manuel Martinez, Managing Director

8/10 (良い)

Aleksander

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is nice but no parking available, the only option for parking is valet and it will cost you $79 per night.
2024 年 5 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Aleksander,Thank you for sharing such a high rating! It was a joy to be your home away from home at the heart of DC, and we’re thrilled to have shared a successful stay with you. We welcome your added feedback on our published parking rates, and we hope to share a truly exceptional stay with you in the months ahead. We wish you all the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Cheryl

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I especially liked being able to walk to the the wharf with many restaurants and other businesses.
2024 年 5 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Cheryl,Your glowing review means the world to us, and we’re delighted to have shared an exceptional stay with you. From our welcoming ambiance to our prime location, we take great pride in helping our guests have a memorable DC adventure. With all there is to do nearby (The Wharf is just the beginning!), we encourage you to make us your home away from home once again in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Scott

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent place to stay! The best
2024 年 5 月に 2 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Scott,Your perfect rating and kind words mean the world to us, and we can’t thank you enough for sharing. We take great pride in going above and beyond for our guests, and we’re thrilled you were able to experience all we have to offer. From our many amenities to our well-appointed accommodations, you can always expect a memorable DC home when you make us your home away from home. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director

8/10 (良い)

carol

グループ旅行
Staff was very professional and responsive. The facility is beautiful and ideally located with a picturesque walk to the wharf. The facility is being renovated so only one restaurant was available and the fitness center was in another building. Otherwise, it would have received 5 stars.
2024 年 5 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Carol,Thank you for sharing such a glowing review! We appreciate your patience with our ongoing enhancement project, and we couldn’t agree more with your assessment of our convenient location. It would be a joy to welcome you for a truly exceptional experience upon the completion of our enhancements, and we encourage you to make us your DC home once again soon. We wish you all the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Lonneta、DeSoto

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was EXCELLENT
2024 年 5 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Lonneta,Your perfect review means the world to us, and we’re thrilled to have shared an exceptional stay with you at the heart of DC. Our service professionals will be thrilled by your kind words, and we can’t wait to pass your appreciation along. You can always expect world-class hospitality and care from the moment you walk through our front doors, and we look forward to your next DC adventure with open arms. We wish you nothing but the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Judith

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A treasure in DC.
2024 年 5 月に 1 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Judith,Thank you for sharing your perfect review! We take immense pride in going above and beyond for our guests, and we’re delighted you were able to take advantage of all we have to offer. From our well-appointed accommodations to our world-class amenities, the guest is at the forefront of everything we do. We eagerly await another opportunity to exceed your expectations once again in the months ahead, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Jamie

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff here is top notch. Very engaged with the clientele and lovely.
2024 年 5 月に 1 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Jamie,Thank you for sharing your review! It was truly a joy to welcome you to all we have to offer at the heart of DC, and we’re thrilled to have shared such a memorable stay with you. Our service professionals will be delighted by your appreciation for their efforts, and we look forward to sharing another unforgettable stay filled with hospitality and care with you in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

8/10 (良い)

Esther

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Esther,Thank you for sharing such a high rating! It was a joy to welcome you to the heart of DC, and we’re thrilled you were able to experience all we have to offer. It would be a joy to share a visit with you that truly exceeds your expectations, and we encourage you to join us once again in the months ahead for another round of our warm hospitality and world-class amenities. We eagerly await another opportunity to impress and wish you nothing but the best until then! Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Jonida

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Jonida,Greetings from DC! Your perfect rating means the world to us, and we can’t thank you enough for sharing. It was truly a pleasure to welcome you to all we have to offer at the heart of DC, and we’re delighted to have exceeded your expectations. You can always expect a visit filled with hospitality and care when you make us your home away from home, and we look forward to sharing our world-class amenities and well-appointed accommodations with you for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director

8/10 (良い)

Amanda

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Amanda,It was a joy to welcome you to the heart of DC, and we’re delighted to have shared such a memorable stay with you. You can always expect a visit filled with genuine hospitality and care whenever you make us your home away from home, and we hope for an opportunity to truly exceed your expectations in the months ahead. We eagerly await your return and wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel and amazing staff.
2024 年 4 月に 1 泊滞在
DTからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Mark,Your glowing review and kind words mean the world to us, and we can’t thank you enough for sharing. We take great pride in going above and beyond for our guests, and we can’t wait to pass your kind words along to our dedicated service professionals. You can always expect a visit filled with genuine hospitality and care when you join us at the heart of DC, and we look forward to sharing another world-class experience with you in the months ahead. We wish you nothing but the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Amal

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love this hotel. It’s my second stay here. The staff are hospitable and kind and the food is delicious. Highly recommend
2024 年 5 月に 2 泊滞在
DTからの返信 (投稿日 : 2024 年 5 月 6 日)
Greetings Amal,Your continued patronage has us smiling from ear to ear, and we’re delighted to learn of your successful stay. We strive to provide our guests with a truly luxurious experience, and we look forward to passing your kind words along to our team. From our culinary offerings to our well-appointed accommodations, the guest is at the forefront of everything we do. Your recommendation means the world to us, and we can’t wait to exceed your expectations once again in the months ahead. Until next time!!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Jerry

2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Jerry,Greetings from the heart of DC! We can’t thank you enough for sharing your perfect rating, and we’re thrilled to have shared an exceptional stay with you. You can always expect the utmost in hospitality and care whenever you make us your home away from home, and we look forward to your next DC adventure with open arms. We eagerly await another opportunity to impress and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Martin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet
2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 3 日)
Greetings Martin,Your perfect review has us smiling from ear to ear, and we’re thrilled to learn of your exceptional stay. We strive to create the perfect experience for our guests, and we’re delighted you were able to take advantage of our world-class amenities and friendly atmosphere. We look forward to being your home away from home for years to come, and we eagerly await your return. Until next time!Warm regards,Manuel Martinez, Managing Director

6/10 (普通)

Cindy

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
They were under construction and not really a great place to stay and they don’t compensate you for that either . 2 people can fit at bar at night in 8 th floor lounge . No amenities at all It felt like . Bellman didn’t offer to call cab . He just told me to call an Uber . Parking is ridiculously expensive and more than any other hotel in the area .
2024 年 4 月に 3 泊滞在
DTからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Cindy,We welcome your valuable feedback and thank you for taking the time to share. We strive to always go above and beyond for our guests, and we apologize for falling short of our usual standards in this instance. We appreciate your patience with our ongoing enhancement project, and we hope for another opportunity to welcome you for a more typical stay upon its completion. We wish you the best on all your future travels and eagerly await another chance to truly exceed your expectations. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Super relaxing. Close to EVERYTHING!!! Everyone was so nice. Would definitely stay again!
2024 年 4 月に 2 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Joseph,Your glowing review means the world to us, and we can’t thank you enough for sharing. We couldn’t agree more with your assessment of our convenient location at the heart of DC, and e look forward to passing your kind words along to our dedicated service professionals. We look forward to helping you create more lasting memories upon your return, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Seth

2024 年 4 月に 1 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Seth,Thank you for sharing your perfect rating! It was a joy to be your home at the heart of DC, and we’re thrilled you were able to take advantage of all we have to offer. From our friendly service professionals to our world-class accommodations, you can always expect a comfortable and relaxing stay when you make us your DC destination. We encourage you to hurry back for another exceptional stay in the months ahead, and we eagerly await your return. Until next time!Warm regards,DoubleTree Mag Mile

10/10 (非常に良い)

Brittany

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was amazing - the hotel itself, the view, and the proximity to everything was absolutely perfect. We’ll definitely be back to see the difference with the new renovations!
2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Brittany,Your kind words and perfect rating mean the world to us, and we can’t thank you enough for sharing. Our location at the heart of DC is perfect for exploring, and we’re thrilled you were able to take advantage of all there is to do and see just a short distance from our front doors. It would be a joy to welcome you for another unforgettable DC adventure upon the completion of our enhancement project, and we invite you to hurry back for another memorable stay in the months ahead. We wish you all the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Michael,Greetings from the heart of DC! Your perfect rating means the world to us, and we’re thrilled to have shared an exceptional stay with you. From our friendly service professionals to our luxurious accommodations, we take great pride in going above and beyond for our guests. We invite you to make us your DC home for years to come, and we eagerly await another opportunity to exceed your expectations in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Albert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay
2024 年 4 月に 2 泊滞在
SDCからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Albert,Greetings from the heart of DC! It was a joy to be your home away from home, and we’re thrilled you were able to take advantage of the luxury and hospitality we provide. From our convenient location to our endless amenities, you can always expect a memorable experience when you make us your home away from home. We look forward to welcoming you for another exceptional stay in the months ahead, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

trung

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good place to stay
2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Trung,Your kind words have us smiling from ear to ear, and we can’t thank you enough for your perfect review. We take great joy in going above and beyond for our guests, and we’re delighted to have shared a memorable stay filled with genuine hospitality and care with you. It would be a joy to welcome you to the heart of DC for another visit in the coming months, and we eagerly await another opportunity to exceed your expectations once again. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Melvin、Raleigh

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a great hotel.
2024 年 4 月に 2 泊滞在
SDCからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Melvin,Your perfect rating has us smiling from ear to ear, and we’re delighted to have shared an exceptional stay with you. From our dedicated service professionals to our location at the heart of DC, you can always expect a memorable experience when you make us your home away from home. We look forward to sharing another unforgettable adventure with you in the months ahead, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Nadine

良かった点 : 清潔度、設備とサービス
Very beautiful place to stay
2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Nadine,Your glowing review means the world to us, and we’re thrilled to learn of your memorable stay. You can always expect a visit filled with world-class hospitality and world-class care when you make us your DC home, and we’re delighted you were able to take advantage of all we have to offer. With all DC has to offer just a short distance from our front doors, we encourage you to join us for another unforgettable stay in the months ahead. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director

6/10 (普通)

Olugbenga

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Our experience was generally good with excellent service by the club lounge staff and the valet staff. We were however significantly disappointed at having to wait about 6 hours to have our room de-feathered (including making 4 calls to the front desk and waiting up until 1145pm). Discussing the issue with the front desk manager was of little value as his response was they were "reviewing the process to see what went wrong". Not what one would expect from a premium hotel in downtown DC. Further, on checkout, they had only one staff member (a wonderful lady who was doing her best) working the front desk at 1230 (peak check-out time). The line easily had more than 10 people waiting and it took us more than 15mins to get checked out. Overall, very poor front desk management and very poor customer engagement on housekeeping matters.
2024 年 4 月に 1 泊滞在
SDCからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Olugbenga,We appreciate your feedback and thank you for taking the time to share. We can’t apologize enough for the delay you experienced regarding your accommodations, and we want you to know that we have taken the necessary steps to ensure a more seamless check-in and checkout process for future guests. Your added comments about our dedicated team mean the world to us, and we look forward to passing your kind words along. We hope to welcome you for a more typical visit that truly exceeds your expectations in the months ahead, and we invite you to reach out for any assistance we can provide in helping you return. Until next time.Warm regards,Manuel Martinez, Managing Director

8/10 (良い)

Mary

2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Mary,Thank you for sharing such a high rating! We’re delighted you were able to experience all we have to offer at the heart of DC, and we’re thrilled to learn of your successful stay. It would be a pleasure to truly exceed your expectations on another visit in the coming months, and we hope to welcome you once again soon. Until then!Warm regards,Manuel Martinez, Managing Director

6/10 (普通)

Carol

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Veranda not available on the day we were there. Had hoped to enjoy it as part of the stay. Breakfast wasn’t included which somehow I missed that it was an add on. Parking at $79./ day not expected Otherwise even with renovations going on it was a good experience. Maybe clearer information on the booking screens ! Thank you !!
2024 年 4 月に 1 泊滞在
SDCからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Carol,We appreciate your feedback and thank you for taking the time to share. We too would be disappointed if we encountered unexpected charges upon arrival, and we encourage our guests to reference our website for rates and information prior to booking. It would be a joy to demonstrate our commitment to the guest experience, and we encourage you to reach out directly for any further assistance we can provide in alleviating your concerns. We hope to welcome you for a truly exceptional stay upon the completion of our enhancement project in the months ahead, and we wish you nothing but the best until then.Warm regards,Manuel Martinez, Managing Director

4/10 (不満)

Hong

2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Hong,Thank you for sharing your review. We strive to always exceed the expectations of our guests, and we’re disappointed to have fallen short of your standards in this instance. We promise a truly exceptional stay should you choose to join us once again in the months ahead, and we eagerly await another opportunity to impress. We wish you nothing but the best on all your future travels and hope to see you again in the months ahead.Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

katheryn

2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Katheryn,Your perfect rating has us smiling from ear to ear, and we’re thrilled to have been your home away from home. It would be a joy to welcome you to the heart of DC for another memorable stay in the months ahead, and we look forward to sharing another memory-filled visit with you soon. We wish you nothing but the best andWarm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Tiffany

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful, elegant property. A 5 minute walk to the Wharf, room service was great, as well as the 8th floor Lounge restaurant inside the hotel. This a rest & relaxation weekend for us, and the Salamander was an excellent choice, to rest & relax!
2024 年 4 月に 2 泊滞在
SDCからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Tiffany,Your kind words have us smiling from ear to ear, and we that you for taking the time to share. We take great pride in providing our guests with a restful and restorative experience, and we’re thrilled to have been your choice to unwind. With our endless amenities and convenient proximity to all things DC, there is no shortage of memories to be had when you join us for a getaway. We’ll be sure so pass your glowing feedback along to our culinary team, and we look forward to being your home away from home for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Fazreen、Lake in the Hills

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room is gorgeous and luxurious, with plenty of space. The staff is incredibly friendly.
2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Fazreen,Thank you for sharing such a glowing review! We strive to go above and beyond for our guests, and we’re thrilled you were able to experience the genuine hospitality and approachable luxury we provide. Our dedicated service professionals will be thrilled by your appreciation, and we encourage you to join us for another memorable stay in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent property. Highly recommend
2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Brian,Your perfect review means the world to us, and we thank you for sharing. From our stunning location at the heart of DC to our world-class accommodations, you can always expect a memorable stay when you make us your home away from home. Your recommendation has us smiling from ear to ear, and we look forward to being your DC choice for years to come. Until next time!Warm regards,Manuel Martinez, Managing Director

8/10 (良い)

Juan、Miami

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Juan,Your high rating has brightened our day, and we can’t thank you enough for sharing. We take great pride in going above and beyond for our guests, and it would be a joy to truly exceed your expectations on another visit in the months ahead. We eagerly await another opportunity to impress and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 (非常に良い)

Tamika

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was amazing, the staff super amazing felt like i was back in The Bahamas.....rooms was clean, property is beautiful. Because of the renovations pool amd spa was closed. But we still enjoyed our stay.
2024 年 4 月に 3 泊滞在
SDCからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Tamika,Your glowing review means the world to us, and we’re thrilled to have provided you with a memorable DC adventure. From our friendly and dedicated service professionals to our world-class accommodations, you can always expect a truly exceptional experience when you make us your home away from home. It would be a joy to welcome you for another unforgettable stay upon the completion of our enhancement project, and we eagerly await another opportunity to exceed your expectations once again. Until then!Warm regards,Manuel Martinez, Managing Director