Thank you very much! We’re glad you enjoyed our property and that overall you had a great stay with us. We aim for our guests to have wonderful experiences so I am thrilled this was the case. It will be a pleasure to share your kind words with everyone who helped to create such a positive, lasting impression. Thank you again for sharing your review. It sure has been a pleasure to have you stay with us.Regards, Paolo P., GM

Hello,I am truly sorry that your stay was not up to your standards. This is not the service we wish to provide to our guest. Please note that I have shared your feedback with our team. We hope you allow us another chance in the future.

Thank you for your wonderful rating! It's incredibly rewarding to know that our service and product quality made a lasting impression on you. Your feedback will be shared with our team, who will be delighted to hear about your positive experience. We eagerly await the opportunity to welcome you back for another unforgettable stay!Regards, Paolo P., GM

Thank you for your glowing rating! We're delighted to hear about your memorable stay with us. Providing exceptional service is our priority, and we're thrilled to see that reflected in your feedback. We can't wait to welcome you back for another wonderful stay soon!Regards, Paolo P., GM

Thank you for your splendid review of your stay with us. I am so glad to learn that you had an amazing time during your stay and that our staff went above and beyond for you. Our team is committed to delivering the best possible service to our guests, and it's always a positive experience to learn that we have achieved this. We will make sure to honor the efforts of all team members who played a part in ensuring your experience was smooth and effortless. We look forward to the pleasure of hosting you again on many future visits to come.Regards, Paolo P., GM

Thank you for your positive rating! We're delighted to hear about your memorable stay with us. Providing outstanding service is our passion, and we're thrilled that it shone through during your visit. We can't wait to welcome you back for another exceptional experience soon!Regards, Paolo P., GM

We're grateful for your positive rating! It's wonderful to hear that you had a memorable stay with us, particularly enjoying our great location. We understand that a prime location adds value to our guests' experiences, and we're thrilled that you appreciated it. Thank you once again, and we eagerly await your return to experience our fantastic location once more.Regards, Paolo P., GM

Your fantastic rating made our day! We're thrilled to hear that your stay with us was memorable. Ensuring a high level of service is what we aim for, and we're pleased that you experienced it firsthand. Thank you once more, and we eagerly await your next visit.Regards, Paolo P., GM

Thank you immensely for taking the time to leave such a high rating! Learning about your remarkable stay and the engaging encounters with our team is very encouraging. Our goal is to provide exceptional service, and it's heartwarming to know our staff has made a significant positive impact. We're thankful for your recognition of their efforts and look forward to your return for more memorable experiences.Regards, Paolo P., GM

Thank you for sharing the feedback on your experience with us. I am concerned by your account of an apparent billing error. I do implore you to contact our hotel to ensure that any inaccuracies in your bill get sorted. We uphold a very strong culture of integrity and honesty and want to correct potential irregularities. I apologize for the inconvenience of taking the time to follow up on this issue.Regards, Paolo P., GM

Thank you for bringing this to our attention. We pride ourselves on ensuring guests have the appropriate information needed for their stay. We want to make this right. Please contact us directly so that we may assist you.

What a pleasure to learn that you loved all aspects of your stay! I am delighted that you had wonderful experiences with our hotel staff, our dining options and your accommodations, as we are always striving to provide the highest level of guest service. We love that you benefited from all the amenities and our thoughtful offerings, designed to delight and guarantee a seamless visit. We love to hear from our satisfied guests, and it does mean so much to us that you have taken the time to supply this review. Again thank you for sharing your rating and we invite you to join us again!Regards, Paolo P., GM

Thank you so much for recognizing the exceptional staff that you encountered while visiting! We do pride ourselves on always providing top notch exceptional service to all of our guests. It is so fantastic to hear that you were able to experience and recognize that. We would love to have you back again for another perfect experience!Regards, Paolo P., GM

Please accept our heartfelt apologies for any shortcomings in your experience, as it does not align with the high standards we set for ourselves. Every member of our team is committed to delivering exceptional service, and we deeply regret any lapse in meeting your expectations. We understand the significance of making a positive first impression, and we're genuinely sorry if we fell short in this aspect.Regards, Paolo P., GM

Thank you for sharing your feedback on your stay with us. Your rating helps us improve and maintain our high service standards. We regret any inconveniences experienced during your stay. Our goal is to offer an inviting, comfortable, and bespoke guest experience. Please be assured that your comments are integral to our continuous improvement efforts. Despite these aspects, we're pleased to know that you enjoyed the remainder of your stay. We're grateful for your patronage and look forward to a future chance to fully reveal the true quality of our property.Regards, Paolo P., GM

We're so thankful for your amazing rating! Hearing that our service and product left such a positive impression on you is truly uplifting. Your feedback will be celebrated with our team, who strive for excellence every day. We eagerly await the opportunity to welcome you back for another remarkable stay, where we will continue to exceed your expectations in every way possible!Regards, Paolo P., GM

What a delightful review! We're honored by your outstanding rating and thrilled to have met your expectations. Your feedback will serve as encouragement for our team to maintain our high standards. Rest assured, we will continue to go above and beyond to ensure your next stay is just as exceptional. We eagerly await the opportunity to welcome you back for another memorable experience at our property!Regards, Paolo P., GM

Your review is important to us, and we thank you for taking the time to share your thoughts. We're pleased to hear that you had an overall positive stay at our hotel and that you found our property to your liking. Ensuring our guests have a pleasant experience is our priority, and your feedback is appreciated. We will pass on your comments to our dedicated team who helped create a positive impression. It was our pleasure to accommodate you.Regards, Paolo P., GM

What a true pleasure to receive your great feedback! We are thrilled to hear how impressed you were with all aspects of your stay at our hotel. I can see that our beautiful facilities, high-quality beds, and excellent service hit all the right notes! We will certainly pass on your gratitude to our entire team on your behalf and for looking after you so well and for ensuring that you had a memorable experience. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great experience.Regards, Paolo P., GM

We appreciate your excellent rating! It's fantastic to hear that your stay with us was memorable. Delivering top-tier service is what we're all about, and we're thrilled that you experienced it firsthand. Thank you once more, and we eagerly anticipate your return visit.Regards, Paolo P., GM

Your excellent rating and feedback brightened our day! We're thrilled to learn about your memorable stay, particularly the great interaction with our team members. Providing personalized and attentive service is what sets us apart, and we're glad that you experienced that during your visit. Thank you for recognizing our staff's efforts, and we eagerly await your return for another exceptional experience.Regards, Paolo P., GM

Thank you so much for your feedback!

Thank you so much for your feedback!

Thank you for your feedback about your recent stay with us. I truly apologize that we fell short of our promise. Our aim is to provide a comfortable, convenient, and personalized experience for all of our guests, and your comments are valuable in helping us improve and enhance the quality of our services. Despite the issues you mentioned, we are happy to hear that you enjoyed the rest of your stay with us, and we are grateful that you chose our property for your visit. We hope that you will consider staying with us again in the future, as we would love the opportunity to demonstrate how exceptional our property can truly be.Regards, Paolo P., GM

Thank you for your fantastic rating! It's wonderful to hear that our service and product quality stood out to you. Your feedback will be shared with our team, who work tirelessly to ensure every guest has a memorable experience. We're already looking forward to your next visit, where we'll strive to make it even more remarkable than the last!Regards, Paolo P., GM

Thank you immensely for your glowing review! Knowing that you found our service and product top-notch brings us immense joy. Your commendation will be shared with our hardworking team, who will be inspired by your positive feedback. We look forward to the pleasure of welcoming you back for another unforgettable experience at our property!Regards, Paolo P., GMRegards, Paolo P., GM

We're grateful for your great rating! It's fantastic to hear that your stay with us was memorable. Delivering exceptional service is our goal, and we're thrilled that we hit the mark with you. Thank you again, and we look forward to hosting you again on your next trip.Regards, Paolo P., GM

Your excellent rating brightened our day! We're thrilled to hear about your memorable stay with us. Providing top-tier service is what we strive for, and we're pleased to see that reflected in your experience. Thank you once more, and we eagerly anticipate your next visit.Regards, Paolo P., GM

Thank you for taking the time to rate us so highly! We're thrilled that your stay with us was memorable. Maintaining a high level of service is crucial to us, and we're glad to see that reflected in your feedback. We can't wait to welcome you back for another wonderful stay soon!Regards, Paolo P., GM

Your excellent rating brightened our day! We're thrilled to hear about your memorable stay with us. Providing top-tier service is what we strive for, and we're pleased to see that reflected in your experience. Thank you once more, and we eagerly anticipate your next visit.Regards, Paolo P., GM

Thank you for sharing your satisfaction with your recent stay. I am elated to learn that you were thoroughly impressed with your stay and the exceptional treatment from our staff. Our objective is to provide exceptional service to truly take care of our guests, and it's always a satisfying experience to receive confirmation that we have done so. We will give recognition to every team member who was instrumental in giving you a smooth and seamless experience. The prospect of welcoming you back on many future occasions is one we relish.Regards, Paolo P., GM

Tahn kyuo so much for your feedback.

It was a pleasure to be of service! I'm so pleased to hear that you had an enjoyable stay and that our staff provided excellent customer service. Thank you for taking time to review your visit and kind rating. We hope you will stay with us again soon!Regards, Paolo P., GM

Thank you so much for your feedback, can't wait to welcome you back.

Thank you so much for your feedback we do apologize for the inconvenience we made have cause you during your stay I'm glad Theresa was able to turn you stay around.

I regret to learn that your stay with us was not the flawless experience we promised. We believe in making every stay unforgettable - with exceptional service, pristine rooms, and one-of-a-kind experiences. Our team members are our greatest asset, and we take pride in their ability to resolve any issues quickly and efficiently so that our guests can enjoy a fantastic stay. Our hotel management is committed to excellence, and they will review your stay with great attention to detail. I want to express my apologies for not meeting your expectations during your stay. I hope you will consider giving us another opportunity to show you our property at its finest.Regards, Paolo P., GM

We do apologize for the inconvenience and appreciate your feedback.

We do apologize for the inconvenience and appreciate your feedback.

We do apologize for the inconvenience and appreciate your feedback.

Thank you so much for your feedback.

Thank you very much for your stellar rating of our property. It is so wonderful that you thought so highly of the quality of our newly renovated rooms and the exceptional service we offer. My colleagues really do take the greatest care in making sure they look after our guests, in delivering the highest and most attentive levels of service. I am so pleased they looked after you, and will have great pleasure in sharing your rating with them. We are delighted to learn that you hold us in such high regard and once more, we appreciate your wonderful review. We can’t wait to welcome you home again soon!Regards, Paolo P., GM

We do apologize for the inconvenience and appreciate your feedback.

Your feedback after your stay with us is much appreciated. We understand the importance of your rating in helping us maintain our high levels of service. While we always strive to provide a memorable experience, we acknowledge that we may have fallen short. Our aim is to deliver a welcoming, comfortable, and customized experience, and we will use your feedback to improve our services for all our guests. Nonetheless, we're thrilled to hear that you enjoyed the rest of your stay! Thank you for choosing our property, and we hope to have another chance in the future to demonstrate our exceptional amenities and services.Regards, Paolo P., GM

Thank you so much for your feedback.

Thank you for your review.

Thank you so much for your feedback.

Thank you so much for your feedback.

Thank you so much for your feedback.

We want to express our heartfelt apologies as your feedback does not match the outstanding experiences we strive to offer. Ensuring the comfort and delight of each guest is a core priority for our entire staff, and we are disappointed that we were unable to deliver a flawless experience for you. We firmly believe that the first impression sets the tone for our legendary guest service.Regards, Paolo P., GM