施設からの眺望

シーシャイア イン & スイーツの口コミ

2 out of 5
シーシャイア イン & スイーツ
1112 Pacific Ave, Virginia Beach, VA

口コミ

6.8
評価 10 - 25 件の口コミ中 8 件が非常に良い" "
評価 8 - 25 件の口コミ中 6 件が良い" "
評価 6 - 25 件の口コミ中 3 件が普通" "
評価 4 - 25 件の口コミ中 4 件が不満" "
評価 2 - 25 件の口コミ中 4 件が非常に不満" "

6.4/10

清潔度

7.0/10

スタッフとサービス

7.0/10

設備とサービス

6.4/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

DaKeannen、Virginia Beach

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Highly recommended
2024 年 5 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Hi DaKeannen! We are absolutely thrilled to hear you had a perfect 5-star experience and would highly recommend our hotel to others! "Highly recommended" is some of the best praise we can receive, and it lets us know you were truly impressed with your stay.Thank you for choosing our hotel and for taking the time to leave such a positive review. We look forward to welcoming you back again soon!

8/10 (良い)

Alice

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 23 日)
Hi Alice! A 4 out of 5 rating lets us know there's room to enhance your experience. We appreciate your honest feedback as it helps us identify areas for improvement. We're always striving to deliver exceptional experiences for all guests. Thank you for choosing us!

4/10 (不満)

Stephen

staff was accomodating but the rooms smelled strongly of cigarette smoke and the consition of the furniture, carpet and beds were very poor and unfortunately a deal breaker, especially with the room cost.
2024 年 5 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Stephen! Thank you for your feedback. We sincerely apologize for the condition of the room and the unpleasant odor. We understand that this significantly impacted your stay, especially considering the room rate. We take cleanliness and guest comfort very seriously, and your comments will be used to address these issues with our housekeeping staff. We are committed to providing a fresh and inviting environment for our guests, and we fell short in this instance.We appreciate your acknowledgment of our accommodating staff. We strive to deliver exceptional service in all aspects of the guest experience. We hope you'll consider giving us another chance in the future.

10/10 (非常に良い)

aiden

2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

megan

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Poor service.
2024 年 4 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 5 月 1 日)
Hi Megan! Thank you for sharing your feedback with us, although we're disappointed to hear that you were dissatisfied with the service provided during your stay. Guest satisfaction is of utmost importance to us, and we apologize if we fell short of your expectations.We would appreciate more specific details about the issues you encountered so that we can address them appropriately. Your feedback is valuable to us, and we'll use it to improve our services and ensure a better experience for our future guests.We value your input and hope to have the opportunity to make it right for you in the future.

10/10 (非常に良い)

Whitney

家族旅行
良かった点 : 設備とサービス
Great prices clean beautiful view great staff
2024 年 4 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Whitney! Thank you for your excellent review! We're thrilled to hear that you had such a positive experience during your stay.Providing great prices, cleanliness, beautiful views, and excellent service are all top priorities for us, and we're delighted to know that we met your expectations in each of these areas.Your kind words mean a lot to us, and we truly appreciate your feedback. If your travels bring you back to the area, we would be honored to welcome you again. Thank you for choosing to stay with us!

4/10 (不満)

Rebecca

2024 年 4 月に 1 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Hi Rebecca! Thank you for sharing your rating of 2 out of 5. We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we'd like to understand how we can improve. If you're willing, could you please provide more details about what aspects of your stay were unsatisfactory? This information will help us address any issues and enhance the experience for our future guests. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.

8/10 (良い)

Lynneshia、Danville

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Hello Lynneshia,We're thrilled you had a great stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

10/10 (非常に良い)

Sam

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Sam,We are thrilled you had a fantastic experience at our hotel! We look forward to welcoming you back again soon.

8/10 (良い)

Charles、Bayfield

良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
I had concerns upon arrival with the element in the parking lot. Several car alarms set off nearby, my vehicle was safe. Room was not secure missing some safety locks and sliding door was not secure able on arrival. The view from the back deck is exceptional. Walking distance to everything.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Hello Charles,We appreciate your feedback and are glad to hear you enjoyed the exceptional view and convenient location of our hotel. We apologize for any inconvenience caused by the parking lot situation and room security concerns. Your comments will be shared with the team for further review. Thank you for choosing to stay with us.

8/10 (良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
for those of us that don't want to pay the big money for the hotels on the beachfront this was a good place to stay it is only 2 blocks from the beach and you can walk to stores and restaurants
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Hello David,We're pleased to hear you found our location convenient for your needs. We strive to offer comfortable accommodations at a reasonable price and we're glad you enjoyed your stay with us. Should you have any further feedback or need assistance, please don't hesitate to contact us directly.

4/10 (不満)

JENNIFER

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
There was no hot water most of the time . No toilet paper upon arrival . The room slept 6. Only 3 towels upon arrival. No sheets or blankets at all for pull out bed. Shower faucet completely undone from the wall. The curtains had red stains on them. The cushions on sofa were stained in multiple places. We were terrible disappointed in this hotel . I would not recommend .
2024 年 4 月に 2 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Jennifer! Thank you for taking the time to share your feedback with us. We sincerely apologize for the multiple inconveniences you encountered during your stay. Your experience falls well below the standards we strive to uphold, and we deeply regret any discomfort you experienced. We apologize for the issues with the hot water, lack of toilet paper, insufficient towels, and the condition of the room amenities. Providing a comfortable and enjoyable stay for our guests is our priority, and we understand that we did not meet your expectations in this regard. Please know that we are taking immediate action to address these issues and prevent any recurrence in the future. Your feedback regarding the cleanliness and condition of the room will be shared with our housekeeping and maintenance teams for further review and improvement. We understand your disappointment, and we sincerely apologize for any inconvenience caused. It is our hope to have the opportunity to regain your trust in the future.

8/10 (良い)

January

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
The staff was very friendly and helpful. The hotel was quiet and the view of the water was very pretty. There some updated things and some not updated things. The beds did leave something to be desired, but overall it was a nice place to stay, very convenient, and great price.
2024 年 4 月に 4 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi January! Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and that our staff provided you with friendly and helpful service. Delivering exceptional service is important to us, and we're glad that our team's efforts made a positive impression on you. We're pleased that you enjoyed the quiet atmosphere and the beautiful view of the water during your stay. Providing a serene and picturesque setting for our guests is one of our priorities, and we're glad that you were able to appreciate it. We appreciate your feedback regarding the updated aspects of the hotel and the areas that may need improvement. Your comments will be taken into consideration as we continue to enhance our offerings and facilities to better meet the needs of our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

8/10 (良い)

Heather

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Heather, We appreciate you choosing our hotel for your stay! If you have any feedback to share, please reach out to us so we can address it. We hope to welcome you back soon for another great experience!

10/10 (非常に良い)

Jamil

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My Husband and I had a good over-all experience, Management went over and beyond to accomodate us. Few Guest were kinda Noisy but over all we would stay here again. Thanks Again!
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Jamil,We appreciate your feedback on your recent stay with us. We are glad to hear that you had an overall positive experience and felt well taken care of by our management team. Please do not hesitate to reach out to us directly with any future concerns. Thank you for considering us for your future stays.

10/10 (非常に良い)

Casey

2023 年 8 月に 4 泊滞在
Guest Relations Managementからの返信 (投稿日 : 2024 年 3 月 21 日)
Hi Casey! Thank you so much for awarding us a perfect rating of 5 out of 5! We're thrilled to hear that you had a fantastic experience at Seashire Inn & Suites. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.