庭園

ヒルトン ガーデン イン トリバンドラムの口コミ

5 out of 5
ヒルトン ガーデン イン トリバンドラム
Punnen Road, Thiruvananthapuram, Kerala

口コミ

8.8

非常に良い

評価 10 - 228 件の口コミ中 131 件が非常に良い" "
評価 8 - 228 件の口コミ中 74 件が良い" "
評価 6 - 228 件の口コミ中 11 件が普通" "
評価 4 - 228 件の口コミ中 6 件が不満" "
評価 2 - 228 件の口コミ中 6 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

8.8/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
遅くまで寝ていたいときなど、do not bother meの表示が簡単に出せると助かります。 It is very helpful if visitor can indicate “ do not bother me” when they need to be asleep till noon.
2019 年 4 月に 4 泊滞在
Paulからの返信 (投稿日 : 2019 年 5 月 18 日)
Dear Guest, Greetings from Hilton Garden Inn Trivandrum! Thank you for choosing Hilton Garden Inn Trivandrum and sharing your feedback about your experience on Expedia. At Hilton Garden Inn, we are committed to exceed our guests' expectations through our exceptional service .Thank you for taking out your valuable time and writing great feedback about your stay experience with us at Hilton Garden Inn Trivandrum . It is our constant endeavor to deliver the desired service and quality products that our guests expect from us. My team and I look forward to your next visit to the hotel.

8/10 (良い)

Y、jp

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
バスタブとバスローブがあれば言うことなしです。
2019 年 2 月に 1 泊滞在
Paulからの返信 (投稿日 : 2019 年 3 月 12 日)
Dear Guest, Greetings from Hilton Garden Inn,Trivandrum Thank you for taking the time to share your experience about your recent stay experience at our hotel. We sincerely appreciate and understand your feedback about our bathroom amenities and we are deeply apologetic about the same. We will definitely share this feedback with our concerned department and do the needful so that we can give a better guest experience during your next visit. My team and I look forward to your next visit to the hotel.

10/10 (非常に良い)

宿泊されたお客様

2019 年 2 月に 1 泊滞在
paulからの返信 (投稿日 : 2019 年 4 月 2 日)
Dear Guest, Greetings from Hilton Garden Inn Trivandrum! Thank you for choosing Hilton Garden Inn Trivandrum and sharing your feedback about your experience on Expedia. At Hilton Garden Inn, we are committed to exceed our guests' expectations through our exceptional service .Thank you for taking out your valuable time and writing great feedback about your stay experience with us at Hilton Garden Inn Trivandrum. It is our constant endeavor to deliver the desired service and quality products that our guests expect from us. My team and I look forward to your next visit to the hotel.

8/10 (良い)

Y、japan

良かった点 : スタッフとサービス、施設のコンディションと設備
アイロンがあってよかった。 バスタブとバスローブがあれば言うことなしです。 あと、バーがスポーツバーだったのが残念。
2019 年 2 月に 1 泊滞在
Paulからの返信 (投稿日 : 2019 年 3 月 11 日)
お客様、 ヒルトン・ガーデン・イン、トリバンドラムからのご挨拶 Hilton Garden Inn Trivandrumでのご滞在と、Expediaでのフィードバックを共有する貴重な時間を節約していただきありがとうございます。あなたの経験があなたの期待に応えられなかったことを残念に思う、そして私の誠実な謝罪を受け入れてください。私はあなたのコメントに注目し、検討のために関係部門と共有しました。あなたの満足と幸福は私達にとって最も重要です。ホスピタリティは私たちの価値観の一つであり、私たちは優れたゲスト体験を提供することに情熱を注いでいます。私達は誠意をこめて再びあなたを再び歓迎するのを楽しみにしています

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
目的問わず勧められる快適なホテル
スタッフの皆様がとてもフレンドリーで親切で感謝しています。レストランのサービスが若干時間がかかることがあるものの、それ以外は基本的には問題ありません。
General Managerからの返信 (投稿日 : 2017 年 3 月 14 日)
Dear Valued Guest, Greetings from Hilton Garden Inn Trivandrum! Thank you for taking the time to write such a positive review about Hilton Garden Inn Trivandrum on Expedia. Indeed, as you said, our property has the best dedicated staffs and exceptional service where our guests can really relax. We thank you for your comments concerning the service provided by our team. Your compliments will be passed on to my entire team and encouraging words like yours go a long way to keep the team motivated at the hotel. I am very happy to look forward and welcome you back to our hotel for your future stay with us.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ビジネス滞在にはいいホテル
仕事で何度か利用していますが、今回はチェックインの対応も早く快適に過ごせました。 強いて言えば、ホテルレストランでビールが売り切れてしまうことがあるのでしっかりと補充していただきたいです。
General Managerからの返信 (投稿日 : 2017 年 3 月 6 日)
Dear Valued guest, Greetings from Hilton Garden Inn Trivandrum! Thank you for choosing Hilton Garden Inn Trivandrum and for sharing your stay experience with us. Glad to know that our front office team took good care of you during check-in. At Hilton, we always strive to provide the very best of products and services to our guests’. We are truly sorry for the inconvenience caused due to the unavailability of your preferred beer. We appreciate your sharing your concerns, and we look forward for another opportunity to better serve you in the near future.

6/10 (普通)

シナンシー、日本

気になった点 : スタッフとサービス
市内にある便利なホテル
空港からも近く、トリバンドラムの中ではマシなホテル。選択肢がなくこのホテルを利用してますが、リピーターだからと言ってエクスペディアを利用する限りヒルトンオーナーポイントが貯まるわけでもなく…ちょっと残念です。
General Managerからの返信 (投稿日 : 2017 年 1 月 17 日)
Dear シナンシー, 日本, Greetings from Hilton Garden Inn Trivandrum, Thank you for taking your time to rate us on Expedia. We are happy to know that you are satisfied with your stay at Hilton Garden Inn. We understand your concern of not being able to gain hilton points during your stay and we are sorry for the inconvenience. Please not that in order to gain Hilton points you have to make reservations through Hilton website. We look forward to welcome you back to the hotel to experience Hilton again.

8/10 (良い)

papaya、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
WiFiとんでます。お酒が飲めます。エアコンきいてます。
色々話を聞いていると、この周辺では一番快適なようです。 出張で利用しているのですが、何回も利用しているのでスタッフが顔を覚えていてくれます。便利です。 寝坊してあまり朝ご飯を食べられないときはToGoカップにコーヒーを用意してくれたり。優しい。 スタッフは基本的にとてもフレンドリー。ただ英語の理解度に個人差があります。 レストランのスタッフも、良いのですが… 料理が出てくるのがとても遅いです。覚悟してください。 ただ酒飲みは待っている間、飲んでテレビを観ていてください(笑)。 でも飲み物も時間がかかるときがあります。残念。 部屋は季節によって湿気が多く、かび臭いと感じることも。でもそんなわがままにも対応してくれます。 ハウスキーピングの方とのコミュニケーションを楽しむのもここでの滞在の醍醐味です。 部屋に帰ったら温かい文言のお手紙や、お花でのデコレーションや、「動物」がいたりします!現地で確かめてみてください。 インドの方は暑がりなのか?部屋が極寒の時もあるので冷房の管理はお気を付けください。(故に快適度3です) 宿泊プランを見ればわかるのですが、King1台の部屋はシャワーのみ、Double2台の部屋は浴槽付きです。使い方次第で水浸しになるので要注意。シャワーも手持ち部分がありますし、水圧もGood。 Wi-Fiも以前よりつながりやすくなったと思います!某ホテルとは違い、チェックアウトの手続きをしたあとでもその日のうちはつながります(笑)。 全体的に快適だと思いますが、所々時間がかかる部分があるため、全体評価4です。
Jai Chughからの返信 (投稿日 : 2016 年 12 月 26 日)
Dear Papaya, Greetings from Hilton Garden Inn Trivandrum! Thank you for choosing Hilton Garden Inn Trivandrum for your stay and taking the time to record your personal experience during your stay at our hotel on Expedia. We thank you for recognizing and appreciating the efforts of our staff. . I have noted your feedback and have shared it with my team. I am truly sorry that we have left such a poor impression in regards to food & service.The feedback you have provided will be very helpful for our team to review and make changes where possible and necessary. If you have the chance to visit our hotel again in near future, please do let us know. We’d love the chance to make sure you have a memorable stay experience at Hilton Garden Inn Trivandrum

10/10 (非常に良い)

j、japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
街の中心地にあるホテル
スタッフさんの応対もとてもよかったです。 また、ホテル全体的に清潔感があり、快適に過ごすことができました。ありがとうございます。

10/10 (非常に良い)

Geogy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly and helpful staff. Located in the heart of the city with a swimming pool, gym and other facilities.
2024 年 4 月に 9 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for your kind words about our staff and facilities! We're delighted that you found our location convenient and enjoyed our amenities, including the swimming pool and gym. It's great to know that our team made your stay friendly and enjoyable. We look forward to welcoming you back for another pleasant experience in the heart of the city.

10/10 (非常に良い)

Ravi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Located in a leafy quiet street, safe affluent area. Pool is open until 21.00, not 22.00 like the website says. But late opening is nice due to heat of the city so allows relaxation. Breakfast buffet manager Prabha Kant ensured I got my eggs royale every morning. Near to markets, shops, facilities and bus stop that takes you direct to main train and bus station in 5 mins. Lots of cheap restaurants near by. Away from all the tourist trap nonsense. Manager Mittu Alex was helpful in all my queries. Only problem is that the hotel requires a re-decoration as the decor looks tired. Otherwise, cannot complain about the price and facilities.
2024 年 2 月に 7 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Ravi,Greetings from Hilton Garden Inn Trivandrum!Thank you very much for taking the time to share your review. We are delighted to hear that you enjoyed the peaceful and secure location of our hotel, nestled in a leafy and affluent area. We're thrilled that Prabha Kant was able to ensure your breakfast experience was to your liking with eggs royale every morning. It's our aim to provide personalized service that makes each guest's stay special. Your feedback is invaluable to us, and we're glad that, overall, you found great value in our price and facilities. We look forward to welcoming you back in the future, hopefully to an even more updated and comfortable environment.Regards,Team HGI

10/10 (非常に良い)

PAUL

2024 年 1 月に 7 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear PAUL,Greetings from Hilton Garden Inn Trivandrum!Thank you for taking the time to share your feedback from your stay with us. We are so pleased to hear that you enjoyed your time with us. We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Regards,HGI

10/10 (非常に良い)

J.

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service was great and breakfast was good
2024 年 1 月に 8 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear J.,Greetings from Hilton Garden Inn Trivandrum!Thank you for taking the time to share your feedback from your stay with us. We are so pleased to hear that you enjoyed your time with us. We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Regards,HGI

10/10 (非常に良い)

NAVIN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear NAVIN,Greetings from Hilton Garden Inn Trivandrum!Thank you for taking the time to share your feedback from your stay with us. We are so pleased to hear that you enjoyed your time with us. We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Regards,HGI

4/10 (不満)

Thopil

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Food was terrible and service satisfactory.
2023 年 12 月に 3 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Thopil, Greetings from Hitlon Garden Inn Trivandrum! Thank you for choosing to stay at Hilton Garden Inn Trivandrum. We apologize for any inconvenience you may have experienced during your stay. Hospitality is one of our values and we are passionate about delivering exceptional guest experiences. We assure you that necessary steps have been taken to address the issues you have raised and prevent similar occurrences in the future. We would like to invite you back to our hotel and provide a more satisfactory experience.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Anonymous,Thank you for taking the time to share your recent experience in Hilton Trivandrum and for giving us 10/10. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Team HGI

6/10 (普通)

Veeravanallur

良かった点 : 清潔度、スタッフとサービス
Rooms are small. Only one car can stop at the portico for loading/ unloading luggages.
2023 年 12 月に 1 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Veeravanallur,Your 3* rating is important, and we regret that your experience was not entirely up to your expectations and our brand standards. But we believe our team members and their exceptional service compensates our space constraints. Thank you from all of us at the hotel and we look forward to welcoming you back to our hotel.Kind Regards,Hilton Garden Inn Trivandrum

10/10 (非常に良い)

Amaresh

2023 年 12 月に 3 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Amaresh, Greetings from Hilton Garden Inn Trivandrum! We are incredibly happy to hear that we were able to fill your stay with heart-warming hospitality and thank you for your 5 rating. It is a pleasure to understand that you enjoyed our facilities and services. The entire team is looking forward to welcoming you back at Hilton and do not hesitate to contact us if we can assist you with anything in the meantime.

10/10 (非常に良い)

Sunil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I liked the service and the food.
2023 年 11 月に 1 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Sunil, Greetings from Hilton Garden Inn Trivandrum! I would like to take this opportunity to thank you for taking the time to write a review further to your experience at Hilton Garden Inn. It is our earnest endeavor to ensure that our guests enjoy a memorable experience, and I am delighted to know that you had a great stay with us. We very much look forward and welcome you back to our hotel for your future stay with us. Should you need any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.

10/10 (非常に良い)

Piush

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s a walking distance to the shopping centre and a short ride to the Padmanabhaswamy temple.The airport too isn’t too far away.
2023 年 10 月に 1 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Piush,Thank you for choosing Hilton Trivandrum and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit in particular our location, and great to know you are satisfied with your stay with us. We hope to see you again on a future visit to Trivandrum.Kind Regards,Rishabh Bhargava

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great for families except food.
Great location, excellent service. Food leaves lot to be desired for!!
2023 年 7 月に 4 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 9 月 6 日)
Dear Anonymous,Greetings from Hilton Garden Inn Trivandrum!I would like to thank you for choosing Hilton Garden Inn Trivandrum and taking the time to write review about your experience. We are delighted to learn that you enjoyed our location and service and will certainly pass your compliments to the entire team, whom I am sure will be pleased to hear they played a part in making your experience a memorable one! We very much look forward to the pleasure of serving you again at Hilton Garden Inn Trivandrum! Should you need any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.

10/10 (非常に良い)

Angelique

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Abey

家族旅行
良かった点 : 清潔度、スタッフとサービス
Great staff and a pleasant stay before a long international flight back to the US. I’m so glad we spent the night to get a good nights sleep before traveling again. Thank you!
2023 年 5 月に 2 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 6 月 26 日)
Dear Abey,Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing the hospitality of Hilton Garden Inn Trivandrum and for taking the time to write a review about your experience. It gives us great pleasure to learn that you enjoyed your stay with us, and your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. Please be assured that you compliments will be shared with my entire team. We look forward to welcoming you back to Hilton Garden Inn Trivandrum in the not-too-distant future. Should you need any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.

8/10 (良い)

Sanjay、Jamshedpur

出張
良かった点 : 施設のコンディションと設備
excellent location and good property and good service
2023 年 5 月に 2 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 6 月 26 日)
Dear Sanjay, Greetings from Hilton Garden Inn Trivandrum!Thank you so much for your kind feedback. We are extremely glad to hear that you had a memorable stay experience and enjoyed the food, ambience and service extended to you during your time with us. We are consistently committed to ensuring that we provide our guests with the highest standards of service and quality stay experiences, and we indeed appreciate your kind comments. We sincerely look forward to welcoming you back again soon and in case of any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.

10/10 (非常に良い)

Venkatesh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property, staff & service
2023 年 5 月に 1 泊滞在

2/10 (非常に不満)

Rohit、Seattle

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The common areas of the property were covered in a smell of a broken sewer pipe. When we first arrived it felt like our baby had just gone in his diaper until we realized it was everywhere. The first room also had this smell and we moved to a different room which was better. The staff was kind and accommodating. We were to stay at the same property on our way through Trivandrum again in a few days but have moved to another hotel.
2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

Sourabh Bikash

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommended
Fantastic! The staff are simply superb (every single individual).They will go beyond their way to help. Excellent location is an added bonus. Highly recommended.
2023 年 4 月に 3 泊滞在

10/10 (非常に良い)

Patrice

2023 年 2 月に 3 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Patrice, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 (非常に良い)

RAJEEV

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 2 月に 2 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Rajeev, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

4/10 (不満)

JANARDHAN

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The condition of the rooms are pathetic. The room floors were uneven and the carpets were old and dirty. The bed sheets were also not very clean. The only positive I found was that the staff are very friendly and helpful. The restaurant also prepared delicious food.
2023 年 2 月に 1 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Janardhan, Greetings from Hilton Garden Inn Trivandrum!It has been our privilege to have you stay with us at Hilton Garden Inn Trivandrum. Thank you for rating your stay experience with us. We appreciate your positive comments on our signature offerings and welcoming team. My team members have received your very honest feedback on their warmth and attentiveness with much appreciation. Besides, I can understand from your comments that you are not happy with your stay experience, and we are sorry that we couldn't meet your expectations. Your feedback is important to us and please reach out to me directly at rishabh.bhargava@hilton.com. In the meantime, my team and I hope for another opportunity to deliver a better experience to you.

10/10 (非常に良い)

JOSEPH MICHAEL

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 1 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Joseph Michael, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 (非常に良い)

shiv

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 3 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear shiv, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 (非常に良い)

Satish

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Family Stay at Hilton Trivandrum
Overall great experience..Very good managers Mr Kant (Food and Beverages) and Mr Deeptiesh were very helpful 👍 Excellent location and amazing buffett breakfast and dinner..Highly recommend for family stay!!
2022 年 12 月に 1 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Satish, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 (非常に良い)

Pushpavaly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 6 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Pushpavaly, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 (非常に良い)

VIPIN、toronto

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good options for buffet breakfast! Good staff!
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear VIPIN, Greetings from Hilton Garden Inn Trivandrum! I would like to take this opportunity to thank you for taking the time to write a review further to your experience at Hilton Garden Inn. It is our earnest endeavor to ensure that our guests enjoy a memorable experience, and I am delighted to know that you had a great stay with us. We very much look forward and welcome you back to our hotel for your future stay with us. Should you need any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.

6/10 (普通)

PATRICK PAK KIN

2022 年 12 月に 1 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Patrick Pak Kin, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 4 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Anonymous, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 (非常に良い)

Abraham

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property, friendly staff, and convenient location.
2022 年 12 月に 3 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Abraham, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 (非常に良い)

Deipak

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
As good as Always
As Good as always. The staff are kind and the hotel keeps up its expectations as always during every stay.
2022 年 11 月に 2 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Deipak, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 (非常に良い)

Hai Lung、Broomall

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 11 月に 2 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Hai Lung, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 (非常に良い)

Rathesh

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 10 月に 1 泊滞在
Rishabh Bhargavaからの返信 (投稿日 : 2023 年 3 月 17 日)
Dear Ratheesh, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 (非常に良い)

Shery Kozhimala

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Centrally located. Clean.
2022 年 10 月に 1 泊滞在
Paulからの返信 (投稿日 : 2022 年 10 月 10 日)
Dear Mr Shery, Greetings from Hilton Garden Inn, Trivandrum. Thank you for taking a moment to share your taught about Hilton Garden Inn. We are happy to hear you found our services to your liking and we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

10/10 (非常に良い)

Sherit

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
10/10 hotel, service, facilities, and food
2022 年 9 月に 1 泊滞在
Paulからの返信 (投稿日 : 2022 年 9 月 6 日)
Dear Sherit,Greetings from Hilton Garden Inn, Trivandrum Thank you for taking the time to write a response after your recent visit.I was delighted to read that you have a positive visit to this hotel and found the service, rooms, food, facilities 'make' the hotel and your stay memorable and enjoyable, it is such a pleasure to receive such positive feedback. I look forward to welcoming you back to the hotel again.Sincerely,Shakti SinghGeneral ManagerHilton Garden Inn Trivandrum

8/10 (良い)

Sasidharan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 8 月に 2 泊滞在
Paulからの返信 (投稿日 : 2022 年 9 月 5 日)
Dear Mr Sasidharan, Greetings from Hilton Garden Inn, Trivandrum. Thank you for taking a moment to share your taught about Hilton Garden Inn. We are happy to hear you found our services to your liking and we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

8/10 (良い)

Bijo

2022 年 7 月に 1 泊滞在
Paul からの返信 (投稿日 : 2022 年 8 月 3 日)
Dear Mr. Bijo, Greetings from Hilton Garden Inn Trivandrum! Thank you for choosing Hilton Garden Inn Trivandrum and sharing your feedback about your experience on Expedia. At Hilton Garden Inn, we are committed to exceed our guests' expectations through our exceptional service .Thank you for taking out your valuable time and writing great feedback about your stay experience with us at Hilton Garden Inn Trivandrum and for recommending us. It is our constant endeavour to deliver the desired service and quality products that our guests expect from us. My team and I look forward to your next visit to the hotel.

2/10 (非常に不満)

Sudhir

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
under trained staff at the reception and unreasonably delayed our check in by an hour and a half
2022 年 7 月に 1 泊滞在
Paul からの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Mr. Sudhir, Greetings from Hilton Garden Inn, Trivandrum Thank you for taking the time to share your experience about your recent stay experience at our hotel. We sincerely appreciate and understand your feedback about check in and we are deeply apologetic about the same. We will definitely share this feedback with our entire team and do the needful so that we can give a better guest experience during your next visit. I do sincerely hope you will not judge us solely on the basis of this particular experience. We place great value on your custom and your continued relationship with Hilton. I look forward to welcoming you once more to Hilton Garden Inn in the near future. Sincerely, Shakti Singh General Manager

8/10 (良い)

Bala Murali

2022 年 7 月に 7 泊滞在
Paul からの返信 (投稿日 : 2022 年 8 月 1 日)
Dear Mr Bala, Greetings from Hilton Garden Inn, Trivandrum. Thank you for taking a moment to share your taught about Hilton Garden Inn. We are happy to hear you found our services to your liking and we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

6/10 (普通)

Vignan

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cathy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 4 月に 2 泊滞在
Paulからの返信 (投稿日 : 2022 年 5 月 4 日)
Dear Ms. Cathy, Thank you very much for choosing Hilton Garden Inn, Trivandrum and taking the time to share your experience! We make every effort to make your visit a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. Glad you enjoyed the services and offerings. On behalf of the entire team of HGI Trivandrum, I look forward to welcoming you back soon. Stay Inspired! Best Regards, Shakti Singh

10/10 (非常に良い)

Mahendra

2022 年 3 月に 7 泊滞在
Paul からの返信 (投稿日 : 2022 年 4 月 29 日)
Dear Mr. Mahendra, Greetings from Hilton Garden Inn, Trivandrum Thank you very much for choosing Hilton Garden Inn, Trivandrum and taking the time to share your experience! We make every effort to make your visit a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. Glad you enjoyed the services and offerings. On behalf of the entire team of HGI Trivandrum, I look forward to welcoming you back soon. Stay Inspired! Best Regards, Shakti Singh