屋外プール、プール パラソル、サンラウンジャー

ソル サン ビーチ アパルタメントスの口コミ

3 out of 5
ソル サン ビーチ アパルタメントス
Calle Londres, 3, Playa de Fanabe, Costa Adeje, Adeje, Tenerife

口コミ

7.6

良い

評価 10 - 168 件の口コミ中 43 件が非常に良い" "
評価 8 - 168 件の口コミ中 61 件が良い" "
評価 6 - 168 件の口コミ中 44 件が普通" "
評価 4 - 168 件の口コミ中 14 件が不満" "
評価 2 - 168 件の口コミ中 6 件が非常に不満" "

7.6/10

清潔度

7.4/10

スタッフとサービス

8.6/10

設備とサービス

7.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

6/10 (普通)

Kazuo

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
立地は最高。。。
立地は最高でしたが、言い換えると周りにレストランが多く、 夜中まで音楽が聞こえてきて、うるさかったです。 ホテルのWIFIはあまり繋がらなかったので、プールサイドでネットを楽しもうと思ってたけど、できずにすこし残念。
2019 年 12 月に 7 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2020 年 2 月 26 日)
Dear guest, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are very happy to know that you enjoyed your holidays with us. In the same way, we apologize if you perceived noises in your room coming from outside. We remind you that for future stays, you can always ask to our reception team so they can offer assistance and if necessary you can arrange a room change. In relation to your impressions about the Wi-Fi connection, let us indicate that we have already informed to our IT department of your case, so that they can check the signal and solve any deficiency in the service We are looking forward to welcoming you soon. Kind regards,

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent room over looking pool. Perfect for our requirements. Good choice of breakfast options.pool area clean and well looked after. Ideal position for bars and restaurants would recommend this property highly
2024 年 5 月に 10 泊滞在

10/10 (非常に良い)

Elaine

カップルで旅行
良かった点 : 清潔度、設備とサービス
Noise from a motor within the hotel all day and night. Told reception but nothing improved
2024 年 4 月に 7 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Elaine, Thank you for choosing SOL Sun Beach for your holiday at Tenerife and for the time spent to share your review.We are sorry for any inconvenience you have had during your stay with us. We have already forwarded your comments to all the team, in order to improve our service. We are looking forward to welcoming you again soon.Best regards,

8/10 (良い)

Juha

良かった点 : 清潔度、客室の快適度
Suosittelen
Aamupalalla vaihtoehtoja varmasti joka makuun, tstävällistä porukkaa respassa.Ei mitään moitittavaa.
2024 年 1 月に 7 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Juha, Thank you very much for choosing SOL Sun Beach for your holidays at Tenerife as well as for sharing such a stunning review about your experience with us. We are looking forward to welcoming you soon.Kind regards,

10/10 (非常に良い)

Ian

2024 年 1 月に 1 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Ian, Thank you very much for choosing us and for taking your time to share your splendid valuation. We hope to see you again soon. Kind regards,

10/10 (非常に良い)

Hayley

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Loved our stay at sol sun, wouldn’t hesitate to go back!!!
2023 年 12 月に 8 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Hayley, Thank you very much for choosing SOL Sun Beach as your home during your holidays at Tenerife. We are very delighted to read such a beautiful words about your experience with us. We would like to see you again soon. Best regards,

2/10 (非常に不満)

Toby

家族旅行
気になった点 : 清潔度、客室の快適度
Avoid if you have a family
Rooms very tired. Pool freezing cold. Food not very nice. Cocktails made badly. They also don’t read the special requests.
2023 年 12 月に 5 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Toby, Firstly, we would like to thank you for choosing us for your deserved holidays at Tenerife. On the other hand, we regret if the experience was not at your complete satisfaction, since our main goal is to offer unforgettalble moments to our lovely guests. Of course, we have taken good note about your feedback. We would like to have the chance to welcome you again. Kind regards,

10/10 (非常に良い)

Sashka

良かった点 : 清潔度、客室の快適度
Nice hotel , very good service
2023 年 6 月に 8 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2023 年 6 月 24 日)
Dear Sashka, Thank you for choosing SOL Sun Beach for your holiday at Tenerife and for the time spent to share your review.We are delighted to know that you enjoyed a pleasant stay with us, highlighting the very good service. We are looking forward to welcoming you soon.Kind regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
2023 年 5 月に 2 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2023 年 5 月 20 日)
Dear guest, Thank you very much for your valuation as well as for taking yout time to share it through this site. We are looking forward to welcoming you again soon.

10/10 (非常に良い)

Lisa

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent property staff very polite & helpful. Pool area & sunbathing area fantastic with beautiful views. Breakfast & pool side good & drinks excellent , have nothing to complain about
2023 年 3 月に 9 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2023 年 4 月 1 日)
Dear Lisa, Thank you for your preference in selecting SOL Sun Beach for your holiday to Tenerife, as well as for the time you have taken to share your experience through Expedia. It is a delight for our team to know that you have appreciated our facilities. In addition we genuinely appreciate your kind words about our staff’s assistance as well as for our breakfast buffet. We are looking forward welcoming you back for your next holiday.Kind regards,Yeray DíazGuest Experience Manager

10/10 (非常に良い)

Jens

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 2 月に 7 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2023 年 3 月 2 日)
Dear Jens, We would like to begin by thanking you for choosing SOL Sun Beach for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to know such positive valuation about your experience with us. We are looking forward to welcoming you again.Kind regards,

6/10 (普通)

Monica

気になった点 : 清潔度
Bodde i typ annan byggnad där vi fick gå ut från lobbyn runt huset en lång uppförsbacke sen trappor Tungt med tunga resväskor Bra utsikt mot pool och hav men hade hellre tagit ett billigare rum i själva hotellkomplexet med delvis havsutsikt Dåligt Wi-Fi/internet
2023 年 1 月に 7 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2023 年 1 月 20 日)
Dear Monica,Thank you for choosing SOL Sun Beach for your holiday at Tenerife and for writing such a thorough review about your stay with us.We regret if your stay at our resort did not meet your expectations. We always do our best to provide our guests with unique experience and we are sorry that in your case we did not succeed in this proposal.Beside this, we are glad to read that you have enjoyed our pool and sea views. We are looking forward to welcoming you to SOL Sun Beach. Kind regards,

8/10 (良い)

Adam

家族旅行
良かった点 : 清潔度、客室の快適度
Dont expect the moon on a stick
Stayed here as other hotel cancelled ,so glad they did . If your after five star its not. But what it is , is a good hotel in the best !ocation right in the heart of the action .Right on the best beaches ,some fab resturants at your door .Not five star but not a bad place to stay if your not a fussy family .Pools great for little ones as it has walk in areas rather than steep sides in the shallow areas .well worth a try if you dont need five star amenities .Supermarket two mins from the room for a cheeky bottle of vino or to feed the kids after a hard day playing on the beach /pool if they dont want to go back out on an evening .Pool bar cheap . No kids entertainment but we had a grate time there .Breakfast isnt the best but you wont go hungry ,you can get plenty of plates as we did minimum three courses unless your fussy .Its on our radar for next new year
2022 年 12 月に 6 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2023 年 1 月 20 日)
Dear Adam, Firstly thank you for choosing SOL Sun Beach and for sharing your feedback.We are glad to know that you and your entire family have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, pools as well as on our central location.We are looking forward to welcoming you again soon.Best regards,

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、客室の快適度
Once again, fabulous!
Fantastic, have now stayed here 3 times and cannot fault the service or location! Thanks 😊
2022 年 11 月に 7 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2022 年 11 月 27 日)
Dear James, We would like to begin by thanking you for choosing SOL Sun Beach for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our service and our location. We are looking forward to welcoming you again.Kind regards,Yeray DíazGuest Experience Manager

6/10 (普通)

olivier

2022 年 7 月に 1 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2023 年 1 月 22 日)
Dear Olivier, On behalf of all the team, thank you for your good valuation about your recent experience with us. We are looking forward to welcoming you again soon.Best regards,

8/10 (良い)

Christian

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Le petit déjeuner était correct. La piscine, très bien. L'emplacement de l'hôtel, Top. Manque micro onde dans la cuisine ainsi qu'un parasol et transat sur la terrasse.
2022 年 7 月に 14 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2022 年 7 月 31 日)
Dear Christian, Firstly thank you for choosing SOL Sun Beach and for sharing your feedback with the travelers of Expedia. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, location, pools as well as on our gastronomic offer. We are looking forward to welcoming you again soon. Best regards,

10/10 (非常に良い)

JOSE

2022 年 7 月に 3 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2022 年 7 月 31 日)
Estimado Jose, Muchas gracias por habernos elegido y por tan magnífica valoración. Nos alegra que haya tenido una experiencia de 10. Le esperamos pronto de nuevo en SOL Sun Beach.

8/10 (良い)

Nathalie

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 5 月に 14 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2023 年 1 月 22 日)
Dear Nathalie, Thank you very much for such a wonderful valuation about your stay at SOL Sun Beach. We are looking forward to welcoming you again soon.Best regards,

8/10 (良い)

Caroline

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
La première chambre que l'on nous a présenté était en contre bas de la route et devant les poubelles de l’hôtel. Nous avons demandé de changer de chambre, la deuxième chambre proposée le lendemain était très bien.
2022 年 5 月に 7 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2023 年 1 月 22 日)
Dear Caroline, Thank you for choosing us for your holidays at Tenerife. We appreciate your good valuation and we are very happy to know you were finally satisfied with the experience. We are looking forward to welcoming you again soon.Best regards,

8/10 (良い)

James

2022 年 3 月に 10 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2022 年 4 月 15 日)
Dear James, Thank you for choosing our SOL Sun Beach for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We are looking forward to welcoming you soon. Kind regards, Yeray Díaz Guest Experience Manager

8/10 (良い)

Juho

グループ旅行
良かった点 : 清潔度、客室の快適度
Pool
View
Morning coffee
Pool
2022 年 1 月に 10 泊滞在
Yeray Díaz- Guest Experience Manager. からの返信 (投稿日 : 2022 年 2 月 16 日)
Dear Juho, First of all, we would like to thank you for choosing our hotel, SOL Sun Beach, for your holidays at Tenerife. We are very happy to know you enjoyed your stay with us, since our main goal is to provide memorable experiences to our guests. We hope to have the opportunity to welcome you back soon. Best regards,

8/10 (良い)

Nat

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2021 年 11 月に 21 泊滞在

10/10 (非常に良い)

Henrik

良かった点 : 清潔度、客室の快適度
Super sted
Super venligt personale, fantastisk rengøring covid-19 taget i betragtning. Alt i alt et sted vi har besøgt flere gange og som vi vil komme til igen.
2021 年 11 月に 10 泊滞在
Laura Correa Guest Experience Managerからの返信 (投稿日 : 2021 年 11 月 27 日)
Dear Henrik, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. We are looking forward to welcoming you soon. Kind regards,

8/10 (良い)

Jóhann

良かった点 : 清潔度、客室の快適度
Great location
Great location near Fanabe beach. Meny good restaurants just few steps away. The apartment was clean. Over all it was nice to stay there.
2021 年 9 月に 14 泊滞在
Laura Correa Guest Experience Managerからの返信 (投稿日 : 2021 年 11 月 5 日)
Dear Jóhann, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We are looking forward to welcoming you soon. Kind regards,

10/10 (非常に良い)

Anna G

家族旅行
良かった点 : 清潔度、客室の快適度
Amazing
The food is good and the staff is awesome
2021 年 9 月に 10 泊滞在
Laura Correa Guest Experience Managerからの返信 (投稿日 : 2021 年 9 月 28 日)
Dear Anna G, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our food and staff services. We are looking forward to welcoming you soon. Kind regards,

8/10 (良い)

Desirée

家族旅行
良かった点 : 客室の快適度
気になった点 : 清潔度
2021 年 6 月に 2 泊滞在

6/10 (普通)

Kevin

グループ旅行
良かった点 : 清潔度、客室の快適度
It's OK, comfy but not good view and pretty old
It's an OK place, it's clean, every amenaties but check-in is the slowest I have experimented in my whole life. I was alone it took 45 min to get my keys... They do everything with paper, printing document one by one... 2021.. E signature, digital contact, computer exist.. Maybe time to throw away the typewriter.
2021 年 3 月に 3 泊滞在
Laura C- Gexからの返信 (投稿日 : 2021 年 4 月 22 日)
Dear Kevin, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Sol Sun Beach for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day to keep improving and to provide our guests great memorable experiences. However, we regret if your experience at the check in time did not meet your expectations and you may rest assured that we will take into consideration your feedback in order to improve in our proposal to the continuous amelioration of our services. The entire team is looking forward to having the pleasure to welcome you at Sol Sun Beach. Best regards,

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Det var litt rot når vi kom da de ønsket bekreftelsen i PDF utskrift, vi hadde kun en Mail fra expedia, men det ordnet seg. Vi oppgraderte rommet og fikk havutsikt. Supert hotell nær alle faciliteter.
2020 年 2 月に 9 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2020 年 2 月 26 日)
Dear Guest, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We are looking forward to welcoming you soon. Kind regards,

6/10 (普通)

Ekaterina

良かった点 : 清潔度
ok, but nothing more
Good location close to the beach. Nice pool area. Great balcony. But: the hotel is old - renovation needed. Reception is very slow. Breakfast is very basic with too many people and too few staff. But the biggest problem for me was the sound isolation - you can hear the neighbors very well. Was good for one night, but not for the proper vacation
2020 年 2 月に 1 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2020 年 2 月 26 日)
Dear Ekaterina, We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing Sol Sun Beach for your holiday. We regret if your stay with us was not up to your expectations. I have already forwarded your comments to our area supervisors in order to detect any area of improvement in this aspect, since we believe that our guests’ opinion is the most important tool for our daily amelioration. Beside this, we appreciate your positive comments about our pools and we hope you enjoyed your stay with us. We hope to have the possibility to welcome you again. Kind regards,

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス
Het zwembad heerlijk. Het is verwarmd en heeft verschillende dieptes. Het ontbijt vinden wij wat minder. Weinig keus en elke dag hetzelfde. Het is een knus complex en aan de boulevard. Wanneer je de deur uitloopt ben je onmiddellijk tussen de restaurants, bars en andere vertier.
2020 年 2 月に 7 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2020 年 2 月 26 日)
Dear guest, Thank you for your preference in selecting Sol Sun Beach for your holiday to Tenerife, as well as for the time you have taken to share your experience. It is a delight for our team to know that you have appreciated our facilities created for each of our guests to find their made-to-measure experience. We really sorry if the breakfast services was not up to your expectations and you you may rest assured that we will take into consideration your feedback in order to improve in our proposal to the continuous amelioration of our services. We are looking forward welcoming you back for your next holiday. Kind regards,

8/10 (良い)

Isidro

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 1 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2020 年 2 月 26 日)
Estimado Isidro, Le agradecemos que nos haya escogido para sus vacaciones en Tenerife, como por compartir sus comentarios con nosotros. Quedamos a su disposición y esperamos poder recibirle pronto de nuevo. Un cordial saludo,

6/10 (普通)

宿泊されたお客様

カップルで旅行
気になった点 : 清潔度
Nel periodo di permanenza di una settimana, non sono mai state fatte le pulizie all'interno dell'abitazione. Il cambio asciugamani effettuato una sola volta.
2019 年 12 月に 7 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2020 年 1 月 16 日)
Dear guest, We would lik to thank you for choosing us for your last stay in Tenerife. We really sorry to read your comments, since we have cleanning service every day, towels change five time per week and beed change every three days. Anyway we really sorry if we did not meet your expectations. Remain at your disposal. Best regards.

6/10 (普通)

Diego、Italy

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度
La struttura nel suo complesso e’ positiva. Non è recentissima ma comunque in ordine. Ottime le colazioni, la posizione vicino alla spiaggia, silenziosa. Abbiamo purtroppo avuto un disguido con il nostro cane. Quando abbiamo prenotato non ci era stato detto del pagamento a parte per il nostro cucciolo. Neanche al momento del check-in. C’è’ stato richiesto il saldo per il cane il giorno prima della partenza. Diciamo che non è stata una bella sorpresa...
2019 年 12 月に 6 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2020 年 1 月 16 日)
Dear Diego, Firstly thank you for choosing Sol Sun Beach and for sharing your feedback with the travelers of Expedia. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, location as well as on our gastronomic offer. Regarding your comment about the dog, we would like to inform you that you have the information on Expedia and in our website. However, we really sorry if the reception staff did not inform at the check in time. We are looking forward to welcoming you again soon. Best regards.

8/10 (良い)

宿泊されたお客様

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tolle Lage Sehr freundliches Personal Schöne Poolanlage
2019 年 12 月に 12 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2020 年 1 月 9 日)
Dear guest, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Sol Sun Beach for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day to keep improving and to provide our guests with unique and memorable experiences. The entire team is looking forward to having the pleasure to welcome you at Sol Sun Beach. Best regards,

6/10 (普通)

宿泊されたお客様

グループ旅行
気になった点 : スタッフとサービス
Die Unterkunft ist Zentral. Der Strand ist in der Nähe und viele Restaurant in der Umgebung. Die ganze Anlage hat schon bessere Tage gesehen. Den Lift haben wir einmal benutz und nie wieder, weil man angst hat, dass dieser noch stecken bleibt. Alles ist sehr hellhörig. Wir sind jetzt im Dezember gewesen und es ging gerade so mit der Lautstärke. Leider hatten wir ein Zimmer, das neben dem Restaurant war. Man hat einiges vom Restaurant mitbekommen. In der Sommersaison würde ich das Zimmer keinem Empfehlen. Das Frühstück war oke, ausser das es einmal verschimmelte Tomaten serviert wurde. An der Rezeption wurden wir auch nich wirklich wilkommen geheissen. Er war schon genervt als wir ein paar Fragen mehr hatten. Er war unsympatisch und überhaupt nicht hilfsbereit, an keinem der Tage. Der Pool ist nirgends angeschrieben, diesen fanden wir auf dem Dach. Man hatte viel Platz und es war sehr angenehm.
2019 年 12 月に 7 泊滞在
Laura C- Guest Experience.からの返信 (投稿日 : 2020 年 1 月 9 日)
Dear guest, Thank you for choosing Sol Sun Beach for your holiday at Tenerife and for writing such a thorough review about your stay with us. We regret if your stay at our hotel did not meet your expectations. We always do our best to provide our guests with unique experience and we are sorry that in your case we did not succeed in this proposal. According to your comments about the time of your check in, we regret that you consider that the service offered did not matched with our standards, since our intention is to make our guests feel pampered from the moment of their arrival. Nonetheless, we are sorry if you perceived any deficiency in the service deliver by or staff and we guarantee you that we have forwarded your comments. In the same way, we apologize if you perceived noises in your room coming from outside. We remind you that for future stays, you can always ask to our reception team so they can offer assistance and if necessary you can arrange a room change. Beside this, we are glad to read that you have enjoyed your stay with us and we appreciate your kind comments about our pool area. We are looking forward to welcoming you to Sol Sun Beach. Kind regards,

8/10 (良い)

Bengt

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
släktträff
Vi köpte standardtyp av rum . Det var snyggt o rent men ingen utsikt! Så vi köpte upp oss ett par våningar och fick fint rum med fantastisk utsikt! Städningen var outstanding! Mycket rent o snyggt! Ett bra hotell!
Liten fin överraskning från städerskan!
2019 年 11 月に 14 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 12 月 7 日)
Dear Bengt, Thank you for choosing Sol Sun Beach for your holiday and for the time taken to let us know about your recent experience. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. We hope to welcome you again. Best regards.

10/10 (非常に良い)

Herborg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Frábært hotel
Mjög góð
2019 年 11 月に 7 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 11 月 26 日)
Dear Herborg, Thank you so much for your recent visit and review. We are glad to know that you had a great stay with us and enjoyed your holidays. We look forward to see you again very soon. Kind Regards,

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Die Lage des Hotels ist genial. Zum Strand sind es nur wenige Minuten und gleichzeitig ist man direkt im Zentrum mit all den Shops und Restaurants. Und trotzdem ist es sehr ruhig, da die Zimmer alle nach innen gerichtet sind.
2019 年 11 月に 7 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 11 月 26 日)
Dear Guest, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We are looking forward to welcoming you soon. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 10 月に 21 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 11 月 22 日)
Dear guest, Firstly thank you for choosing Sol Sun Beach and for sharing your feedback with the travelers of Expedia. We are glad to know that you have enjoyed a pleasant stay with us. We are looking forward to welcoming you again soon. Best regards,

10/10 (非常に良い)

KNUD

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
solferie i november😎
Hyggeligt lejlighedshotel. Smukt og velplejet poolområde med gode faciliteter for både børn og voksne. Gode lejligheder af forskellig størrelse og med terrasser eller store altaner. Beliggende i et livligt og folkeligt område, men med stor kote forskel. Smuk og varierende strandpromenade. Tæt på strand med gode faciliteter (sort sand).
2019 年 11 月に 14 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 11 月 26 日)
Dear KNUD, Firstly thank you for choosing Sol Sun Beach and for sharing your feedback and pictures. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, pools as well as on our location. We are looking forward to welcoming you again soon. Best regards,

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、設備とサービス
Die Lage des Hotels ist perfekt. Beim Frühstück könnte es ein bisschen mehr Abwechselung geben.
2019 年 10 月に 14 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 11 月 22 日)
Dear guest, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We are looking forward to welcoming you soon. Kind regards,

10/10 (非常に良い)

Faye

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Perfect location right by the beach and bars! Staff very friendly! Rooms spotless! Only negative would be the breakfast which was poor however dinner was okay with a selection each night!
2019 年 10 月に 4 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 11 月 9 日)
Dear Faye, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. We are looking forward to welcoming you soon. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing to dislike. Ideal location and rooms were very roomy.
2017 年 9 月に 7 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 10 月 12 日)
Dear Guest, Thank you for choosing us and for your kind comments. We hope to welcome you again. Best regards.

8/10 (良い)

宿泊されたお客様

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ottima struttura, personale cordiale e disponibile. Alcune incomprensioni sugli orari delle pulizie, che non erano specificati e cambiavano ogni giorno, senza possibilità di essere concordate o rimandate, dalle 9 di mattina di un giorno alle 16 del giorno successivo. Personale addetto alle pulizie molto chiassoso la mattina presto inoltre, nonostante si apponesse il bigliettino “shh, sleeping” non mancavano urla e chiacchierate ad alto volume proprio davanti alla porta o durante le pulizie del corridoio delle 7. Per non parlare del continuo spostamento del carretto sul terrazzo piscina, proprio sopra gli appartamenti. Receptionist eccellenti e disponibili per ogni Struttura fantastica, ben attrezzata, ottima sia come posizione generale che dei singoli appartamenti, che seppur posti frontalmente tra loro, offrono privacy con i vetri a specchio. Balcone ampio, con tavolo e stendino richiudibile.
2019 年 7 月に 7 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 7 月 24 日)
Dear guest, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for each of our guests to find their made-to-measure experience. We really sorry for any inconvenient you might suffered and we assure you we transmit your comments in order to prevent this situation. We are looking forward to welcoming you soon. Kind regards,

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、客室の快適度
The property was very clean and beds very comfy. The only down side was the noise some nights that went on until 2.30 am with people shouting and screaming. There didn’t seem to be any security to deal with it. No pool towels were provided. We would not return.
2019 年 6 月に 14 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 7 月 24 日)
Dear John, Thank you for choosing our hotel for your holiday at Tenerife and for the time spent to share your review. We are delighted to know you appreciate our facilities. In the same way, we apologize if you perceived noises in your room and do not doubt that our team will perform an additional review to solve this situation. We remind you that for future stays, you can always ask to our reception team so they can offer assistance and if necessary you can arrange a room change. Finally we would like to inform you that you can request pool towels at the reception for a extra charge. We hope to welcome you again. Regards.

10/10 (非常に良い)

宿泊されたお客様

2019 年 6 月に 5 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 7 月 24 日)
Dear guest, Thank you for choosing us and for your positive review. Hope to welcome you soon. Regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cooked breakfast was poor Very helpful receptionist
2019 年 6 月に 7 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 7 月 24 日)
Dear guest, Thank you for choosing us. We really sorry if the buffet service was not up to your expectations and we really appreciate your kind comment about our staff.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a problem at check in wanting to see the credit card I had booked with. I tried to explain that I had to cancel it as it had been a victim of fraud. I offered to show her my account proving that but she wasn’t having any of it and said I had to pay again. I said I will contact Expedia she then said oh if you booked through Expedia it’s ok. I had already handed her the Expedia booking number so was a frustrating experience
2019 年 5 月に 9 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 6 月 7 日)
Dear guest, We would like to thank you for choosing us and for share your review with us. Regarding your comments at the check in time, we really sorry for any inconvenient you may suffer. We assure you that we have enough and highly qualify staff with a profound aim of service, therefore we are sorry that you had a miss impression. Nevertheless, we have forwarded your comments to our Reception Manager, so we can improve our service. Beside this, we hope you enjoy nice stay with us. We hope to welcome you again at Sol Sun Beach. Best regards.

10/10 (非常に良い)

Emily&Charles、Chester, England

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was great and the stuff was lovely and very friendly. I travelled with my husband to Tenerife for my 30th birthday and had a nice champagne compliments from the hotel. The only thing what we didn't like was that the cleaning of the kitchen wasn't included in the service. Everything else was amazing and would definitely recommend the hotel. Perfect for both young couples and family with kids. Location wise was brilliant - near the beach, supermarkets and bars. Thank you, Sol Sun Beach Apartamentos.
2019 年 5 月に 4 泊滞在
Laura C- Guuest Experienceからの返信 (投稿日 : 2019 年 6 月 7 日)
Dear Emily&Charles, I would like to begin by thanking you for choosing Sol Sun Beach for your holiday. There is nothing more rewarding than knowing that our dedication to the service and to create memorable stay is appreciated. We are delighted to read such positive comments. We are looking forward to welcoming you again. Kind regards,

10/10 (非常に良い)

GIUSEPPE

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2019 年 5 月に 2 泊滞在
Laura C- Guest Experienceからの返信 (投稿日 : 2019 年 7 月 24 日)
Dear Giuseppe, Thank you for choosing us and for your kind comment. Hope to welcome you soon. Regards.