Thank you for your feedback

Dear へけ Thank you for taking some time to write a nice review about your stay with us in Cameron Highlands Resort. I am happy to received a good feedback rating which is 5 out of 5 and your review will be shared among all my team in Cameron Highlands Resort. However, I would like to apologized that the restaurant name was name after a famous Japanese Chef in the resort and now he has left and went back to Japan. You may still see him in one of our sister property in Niseko, The Green Left Hotel. Therefore, we decided to keep his name and run the restaurant as Hot Pot restaurant due to the popular demand in the highlands. As per Tripadvisor, Gonbei is ranking No.1 out of 49 restaurants in the whole Cameron Highlands. Once again, thank you for choosing us and we hope to welcome you back again to stay with us. Sincerely Ong Hend Ley Executive Assistant Manager

Dear Anonymous Firstly, thank you for taking some time to write a review about your stay in Cameron Highlands Resort. I am happy to received such a high score and also thank you for sharing your feedback that you enjoyed the facilities. However, I also notice you mention about the food expectation was not up to your expectation. I would like to apologized and will be sharing your comment to the chef so that they could improved in the future. Once again, thank you for staying with us and we hope to see you again in the future. Sincerely Ong Hend Ley Executive Assistant Manager

Dear Anonymous Thank you for taking some time to write a review about your stay in Cameron Highlands Resort. I am happy to read that you enjoyed your stay and also giving us a top score, your comment have been shared to my entire team and they are happy to know it. Once again, thank you for choosing us and hope to served you again in the future. Sincerely Ong Hend Ley Executive Assistant Manager

Dear Anonymous Thank you for taking some time to complete the survey about your stay in Cameron Highlands Resort. I am glad to know you are please with the service and expectation, I shall share your review to my entire team. Once again, thank you so much and hope to see you soon. Sincerely Ong Hend Ley Executive Assistant Manager

Dear M Thank you for taking some time to write a review about your stay with us in Cameron Highlands Resort. I am happy to read that you are please with the service and the products of the resort, I have shared your comment to my entire team and they are happy to know as well. Once again, thank you for choosing us and we hope to see again in the future. Sincerely Ong Hend Ley Executive Assistant Manager

Dear Anonymous Thank you for spending some time to complete the survey about your stay in Cameron Highlands Resort. I notice that the score is on average, would you mind to shared what was the part that we can do better in future so that I could look into improvement. Once again, thank you for choosing us and we hope to see you again in the future. Sincerely Ong Hend Ley Executive Assistant Manager

Dear Anonymous Thank you for taking some time to write a review about your stay in Cameron Highlands Resort. I am happy to read that you enjoyed your stay with us, I will definitely shared your feedback to my team and this will motivate them in their job. Once again, thank you for choosing us and we hope to see you again in the near future. Sincerely Ong Hend Ley Executive Assistant Manager

Dear Anonymous Thank you for taking some time to write a review about your stay with us in Cameron Highlands Resort. I am glad that you enjoyed your stay with us, especially with our Naturalist Mr Madi. I will share your wonderful feedback to him. However, I would like to apologized regards the road noise. We are looking at options to improved this section, hope we can get this fixed as soon as possible. Once again, thank you for supporting us and we hope to served you again in the future. Sincerely Ong Hend Ley Executive Assistant Manager

Dear Anonymous Thank you for taking some time to post a review about your stay in Cameron Highlands Resort. We are please to know you enjoyed your stay with us and I will share your feedback to my entire team. Once again, thank you for choosing us and we hope to see you again in the future. Sincerely Ong Hend Ley Executive Assistant Manager

Dear Anonymous Thank you so much for writing a review about your experience with us in Cameron Highlands Resort. I am happy to read that you are satisfied with the environment and service received from my team, I will share your feedback to my team and this will motivate them better at work place. Once again, thank you for choosing us and hope to see you again in the future. Sincerely Ong Hend Ley Executive Assistant Manager

Dear Kent Firstly, thank you for taking some time to write a review about your stay with us in Cameron Highlands Resort. I am happy to hear you enjoyed your stay by receiving excellent service from my team. However, I am apologized that the hot water was not up to your expectation. I will check again the hot water system, without your feedback we no where near to perfection. Once again, thank you choosing us and hope to see you again in the future. Sincerely Ong Hend Ley Executive Assistant Manager

Dear Nobu, Greetings from Cameron Highlands Resort! Thank you for taking the time to share your experience during your stay with us. It was a great pleasure for the entire resort to have the opportunity to cater to your needs whilst you enjoyed your stay with us. We are very pleased to hear that we were able to make your stay a pleasant and memorable one. We are looking forward to hosting your stay once again to continuously meet your expectation and creating more memories with us. Please feel free to contact me directly and it will be my pleasure to assist you should you have any questions or concerns. Thank you for choosing Cameron Highlands Resort!