When I first got there the woman at the front desk was VERY rude with an attitude. It was dark all the way to finding your room. First thing I wanted was to take a nice hot shower after a day at the beach. Let it run for SEVERAL+ minutes and water was ice cold and didn’t even get warm. On our way down from the room we found a ROACH on the ground. Told the front desk lady and she was rude and acted as if she didn’t care. I will NEVER be booking there again and hope to receive my money back considering we didn’t stay due to the huge bug.
宿泊されたお客様
2020 年 7 月に 1 泊滞在
10/10 (非常に良い)
Darlrne
家族旅行
2020 年 6 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Enjoy my stay as always
Darlrne
2020 年 6 月に 1 泊滞在
4/10 (不満)
Amy
家族旅行
2020 年 6 月 13 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not even a muffin to go........
I was very upset I wasn’t told there was nothing but a room to use. I was very upset I couldn’t even get a muffin to go. When advertised a whole meal.
Amy
2020 年 6 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 5 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
カップルで旅行
2020 年 5 月 2 日
Il was clean but the carpet was dirty and old
They should change it for wooden floor
宿泊されたお客様
2020 年 4 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2020 年 3 月 20 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The staff was great but the facility wasn't all that clean. Bar and restaurant never opened. Hot tub was colder then the pool and more then half of there arcade games weren't working and took are money and never worked. A lot of money paid for things not to even open not work
宿泊されたお客様
2020 年 3 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2020 年 3 月 15 日
気になった点 : 施設のコンディションと設備
Was convenient to where we were going and also good for pricing. There was no hot water and rooms smelled like smoke. Was some what run down and not taken care of
宿泊されたお客様
2020 年 3 月に 1 泊滞在
6/10 (普通)
Katie
家族旅行
2020 年 3 月 15 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Needs attention
I realize the hotel is under renovations but that does not excuse the cleanliness of the rooms and facility. The pool area had trash and broken pool toys scattered, no towels were clean just heaping baskets of dirty towels. The room was ok but the phone did not work and the towels in the bathroom had holes in them. I expected much more out of this hotel. The hallways were dingy and trash outside was overflowing. Would not go back again.
Katie
2020 年 3 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2020 年 3 月 12 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool was really nice and deep. The staff were remarkable but the room i stayed in had a really bad bed.
宿泊されたお客様
2020 年 3 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2020 年 3 月 12 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was disgusting. Dirty and nasty. Bullet holes in the wall. Broken stuff all over the room