Dear Hironori,Thank you for choosing to stay with The York by Swiss-belhotel and for your high regards for our hotel. Please accept our sincerest apologies as your stay was affected due to cooking utensils were not maintained will. We will pass on your feedback to the relevant team for improvement . Thank you again for taking the time to share your feedback. It will help our operations to strive for excellence. On the other hand, we are glad you had a memorable stay and we are looking forward to seeing you again to show our progressRegards,

Dear Ryushiro,Thank you for the review and grateful for your support

Dear Rina,Thanks you for the review and we are glad you enjoyed your stay with us.

Dear Kensuke,We are not sure where we went wrong but would like to hear your thoughts.

Dear Miyagawa,Thank you for your PERFECT rating!It’s rating like yours that keep our staff motivated to keep providing an excellent standard of customer service to our guests

Dear Ryo,Thank you for the rating and we are pleased that you enjoyed your stay with us

thank you masako for the review

Dear Toshiyasu,Thank you for great review and rating. we are glad that you enjoyed your stay with us.

Dear Yuka,We are glad you enjoyed your stay with us and thank you for the great review and ratings. Looking forward to welcome you again

Dear Guest,Thank you for the great ratings.

Dear Yuko,thank you for sharing your stay and experience with your friends we hope to see you again soon.

great news Uchida,I hope you are well and glad all was relaxing for you and your stay.

Dear Kenji,Thank you for lovely ratings, we are glad that you enjoyed your stay with us.

Dear Hiroyuki,Thank you for staying with us, please feel free to let us know what went wrong during your stay so that we can improve our service.

Dear Atsushi,Thanks for the 5/5

Thank you for staying with us. We appreciate your feedback.

Dear Guest, Thank you for your review. It was our pleasure having you stay with us and glad that we could accommodate your request. We look forward to welcoming you again soon. Kind Regards, The York Team

Thank you Takamasa for your kind words. We are so happy to hear you enjoyed your stay and we hope to see you again soon!

Dearest Guest , We would like to thank you for staying with us at The York by Swiss-Belhotel-Sydney and for taking the time to leave us your valuable feedback. It will be our pleasure to welcome you, your family and friends soon in your next stay with us. Kind Regards, The York team

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Good afternoon, Thank you for your feedback, we hope to see you here back again. Kind regards, The York

Good Afternoon, Thank you for your feedback, we do appreciate it and hope to see you again soon. Kind regards

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Good afternoon, Thank you for taking the time to leave your feedback, we do hope to see you again. Kind Regards, The York By Swiss Belhotel

Dear Yoko, Thank you for your feedback. Please be advised that at hotel level we do not touch any 3rd party bookings. We would have received the cancellation notification from the agent and the set up we have, is that we don't cancel any bookings not made directly with us, they get cancelled automatically as they get cancelled on the third party

Thank you very much for commenting on your stay at the York by Swiss Belhotel. I am so glad to read that you found the hotel clean and spacious. We are so centrally located. Once again thank you for your time and hopefully we can welcome you back to the York in the future. Regards

Dear guest, Thank you very much for your fantastic score and feedback. We are delighted you enjoyed your stay with us and hope we can welcome you back soon

Dear James, Thank you for your feedback and your wonderful score. I am delighted you enjoyed your stay with us, however I would like a little more feedback about the taxi booking if I may ask please? Would you kindly advise if you remember the name of the team member you asked a taxi from or even what the team member looked like? We only ever order taxis with metres in them. I hope to hear from you soon

Thank you for taking the time to review your stay. We are delighted to hear you enjoyed the facilities

Good Afternoon, Thank you so much for your review, i am so glad you have enjoyed your stay with us. Warm Regards, Benjamin Reservation

Thank you very much for scoring us so well. I am delighted you enjoyed your time with us and hope we can welcome you back soon and get the final point!

I am very pleased that you enjoyed your stay with us and found the location and facilities provided desirable for your needs while in Sydney. I’m sure that other travellers will find your room and travel tips helpful for their stay. Thank you for your recommendation and we look forward to welcoming you back again soon. Kind Regards, Alex Farrell Front Office Manager

Thank you for taking the time to post a review on your experience at The York by Swiss-Belhotel. We were disappointed to learn of your experience at our hotel as we place great importance on exceeding our guest’s expectations, and value your constructive feedback. I would like to express my sincere apologies that we failed to provide you with the peace and tranquility you expected. As a busy metropolitan city, Sydney can be a noisy place at times and we regret that this impacted your stay with us. Please rest assured your comments have been shared with all the team to remind them of the importance of providing and maintaining our standards at all times. Kind Regards, Alex Farrell Front Office Manager

I am very pleased that you enjoyed your stay with us and found the location and facilities provided desirable for your needs while in Sydney. I’m sure that other travellers will find your room and travel tips helpful for their stay. In regards to your comment about the property feeling dated, I have shared your feedback with our management team and we are continually striving to improve our product, we will be sure to take all of your comments on board.

Your feedback is vital in order for us to improve. I very much appreciate you sharing your concerns. I do hope that you will one day return to The York by Swiss-Belhotel and give us the opportunity to show you that we really can be exceptional in every sense.

Thank you so much for the awesome ratings of our hotel. We are delighted to hear you had a fantastic time visiting Sydney and your and your family enjoyed your stay with us! We can't wait for you and your family to come back and see us again!

Thank you for taking the time to give us such a positive review!

Thank you for taking the time to review our hotel.

Thank you for taking the time to post a review on your experience at The York by Swiss-Belhotel. We were disappointed to learn of your experience at our hotel as we place great importance on exceeding our guest’s expectations, and value your constructive feedback. I would like to express my sincere apologies that we failed to provide you with the high levels of service that you have come to expect. Please rest assured your comments have been shared with all the team to remind them of the importance of providing and maintaining our standards at all times.

We appreciate you taking the time to share your positive experience at The York by Swiss-Belhotel. I am very pleased that you had such an enjoyable stay and I look forward to welcoming you back in the future.

Thank you for taking the time to write about your stay with us. I am sorry to learn that there were so many factors that resulted in a less than satisfactory stay for you. We hope we can have you again with us

Thank you for sharing your feedback following your recent experience at The York by Swiss-Belhotel. We are appreciative of your comments and we look forward to seeing you again soon.

Location is extremely convenient, regardless of the destination. With public transport just minutes walk away, and a couple minutes walk to George street, it does make the day more productive. We look forward having you with us again

Thank you so much for the awesome ratings of our hotel. We can't wait for you and your family to come back and see us again!

Once again, I would like to thank you for the review which you've given us at The York. We look forward to your next stay!