スピリット オブ セントルイス空港(SUS)周辺のホテル

「Service」

「Clean, quiet, and a good value!」

「I liked the location and felt the rooms were clean and updated. The bed was also very comfortable!」

「Great location and easy access to a lot of food options. Breakfast selections could have been better. 」

「柔軟に対応してくれた。よかった。 朝食もおいしかった。 トラブルがあっても即対応してもらった。 トラブルとは、トイレのつまり。お願いしたら即対応してもらってとても快適だった。 またベッドメイキングの感謝のメモ書きが暖かかった。うれしかった。 ガバナンスが行き届いてると感じた。」

「The hotel is fantastic. The staff are amazing, kind, and thoughtful people who invest in the customers. The drinks are great. Breakfast and dinner were filling and fueling. The beds are fantastic. Mr. Eddie, Jim, Michael, and Garrett were wonderful and made us feel cared for; Mr. Kenny the maintenance man took time to invest and get to know us and made sure our safety was paramount. Ms. Iryana went above and beyond to ensure our room was welcoming and felt clean when we returned every afternoon....

「食事も歩いて数分の所にあり良かった」

「All good, great people」

「Everything was super nice! 」

「キッチンがあるのにカップ、グラス、皿、フォークなどのシルバーも何にもなくて使えるのは古いタイプのコーヒーマシンと冷蔵庫だけ。 コインランドリーは何年掃除してないか分からない荒れようで、壁の時計はフィットネスジムもランドリールームも壊れて落ちそうになっていた。 部屋の椅子が壊れかかってグラグラして危険なので報告したが深刻には受け止めてないと感じた。とにかくメンテやサービスに問題があると感じた。 」

「It was amazing!」

「スリッパが欲しい」

「ハウスキーピングや設備の面で問題が有ったが概して快適に宿泊できた。 朝食付き宿泊費が手頃。 ハイウエイやモールにも近く移動・買い物をするのに便利。」

「Positive experience with this property as we traveled from Alabama to Grand Teton and Yellowstone NPs. The staff were friendly and professional. Clean and quiet hotel. Chose to stay again upon our return with similar experience. 」

「Thank you! I would like to have changed meals for breakfast.」

「This was not our first stay here and will not be our last. Great location and staff is super friendly. Was a bit disappointed that our room was skipped over for housekeeping the entire week we were there, but other than that, we loved it!」

「Nice, clean, convenient location. Quiet. Would recommend. 」

「The room was clean and comfortable. Our view was the roof of the entry. Breakfast was packaged sandwiches and oatmeal so definitely nothing great. It would have been nice to have 2 chairs in the room 」

「My friends had a good time on our weekend stay. The neighborhood and neighbors were really nice. The outdoor area was a bonus, we liked the patio and yard space for outdoor activities. The house had everything we needed and were even provided extra toiletries. My only complaint would be the sleeping arrangements, the pull out bed wasn’t comfortable but we doubled up on mattresses and it worked out fine.」

「We had a bad experience with check-in. Our room smelled like smoke. When we asked to change it, we were told no. They offered to spray and ionize the room. The cleaning staff later shared the ionizers were broken and were on order. The manager lied to us about that part. He was also very sexist in his references to the "cleaning women" and "House men". He was very argumentative and inhospitable. The cleaning person who helped us was amazing; she helped us talk to the manager, get us a new...