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ベストウェスタン メリー マナー インの口コミ

2.5 out of 5
ベストウェスタン メリー マナー イン
700 Main St, South Portland, ME

口コミ

8.6

非常に良い

評価 10 - 1027 件の口コミ中 505 件が非常に良い" "
評価 8 - 1027 件の口コミ中 364 件が良い" "
評価 6 - 1027 件の口コミ中 106 件が普通" "
評価 4 - 1027 件の口コミ中 32 件が不満" "
評価 2 - 1027 件の口コミ中 20 件が非常に不満" "

8.8/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

4/10 (不満)

DAKOTA

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The information about the property is not up to date. I booked this location for the restaurant and bar which has not been active for 3 years from what I was told at the front counter.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Laurie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is amazing the location, the staff, and the rooms all excellent! The pool is absolutely the best! The breakfast staff go above and beyond! Thanks Quinn!!
2024 年 4 月に 1 泊滞在
Dee C.からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you very much for sharing your review. It is very important to us. We're so glad to hear that your overall was to your satisfaction, from our location to our dedicated staff and comfortable rooms. We take great pride in providing exceptional service, and we will share your kind words with Quinn and the rest of the breakfast team. Thank you very much for choosing to stay with us, and we look forward to your future stay with us again soon.

8/10 (良い)

Lucy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The kids loved the outdoor heated pool.
2024 年 4 月に 2 泊滞在
Dee C.からの返信 (投稿日 : 2024 年 4 月 20 日)
Thank you very much for sharing your review with us, Lucy. We appreciate you letting us know how your experience turned out. We're glad to hear that the kids enjoyed our outdoor heated pool. We hope you had a wonderful time, and we look forward to having you with us again soon. Thank you very much for choosing to stay with us, we greatly appreciate it.

10/10 (非常に良い)

Juan、paterson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 3 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you very much for your review. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We hope you enjoy your stay and look forward to your future stay with us again soon!

10/10 (非常に良い)

Robert、SALEM

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We love it here. Always a great stay.
2024 年 2 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you for your review and feedback. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We are so glad you had a great stay with us, and we hope to see you again soon! Thank you very much for choosing to stay with us. We greatly appreciate it!

8/10 (良い)

Heather

良かった点 : 清潔度
2024 年 2 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you for your review and feedback. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We hope your stay was to your satisfaction. Thank you very much for choosing to stay with us; we greatly appreciate it.

10/10 (非常に良い)

Karen

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was clean, the staff was friendly, my daughter had fun swimming in the pool and the breakfast was good.
2024 年 2 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you very much for sharing your review with us. We're thrilled you enjoyed your stay with us. We take pride in maintaining clean rooms and providing friendly service to our guests. We're so glad that your daughter had a great time swimming in our pool and that you enjoyed our breakfast offerings.We look forward to having you and your family with us again soon and thank you very much for choosing to stay with us.

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for your review, it is important to us. We really appreciate you letting us know how your stay experience with us turned out. We hope you had a great stay! Thank you again for choosing to stay with us, and we hope to see you again soon!

8/10 (良い)

Melanie

2024 年 1 月に 2 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for sharing your review. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We hope your stay was to your satisfaction and we look forward to having you with us again soon! Thank you very much for choosing to stay with us.

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Merry Manor has it all
We were in Portland to catch a show and BW Merry Manor has been a favorite of ours for years. Their location is convenient, allowing easy access to local destinations. Staff are friendly and attentive. The rooms are clean and comfortable. Breakfast is very good with lots of healthy choices. Much better than most places we have stayed. We especially love the heated outdoor pool, swimng while its snowing! The indoor jacuzzi is spacious and relaxing.
2024 年 1 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you very much for sharing your review with us, we greatly appreciate it. We are so glad that you enjoyed your stay and were happy with our staff, location, and cleanliness. Thank you very much for choosing to stay with us, and we look forward to having you with us again in the near future.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amenities were great! Super pool and great breakfast.
2024 年 1 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you very much for sharing your review with us, we really appreciate it. We are glad to hear that your stay with us was to your satisfaction, especially the pool and the breakfast and we will share your comment with our staff and our management. Thank you very much for choosing to stay with us, and we look forward to your future stay with us again in the near future.

10/10 (非常に良い)

Jean

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My 10 year old grand daughter and I enjoy the outdoor heated pool and the hot tub with the hot waterfall. We like the included breakfast.
2023 年 12 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for sharing your review. It is important to us. We're thrilled you were satisfied with your overall stay and so glad your daughter enjoyed our pools and hot tub. We hope to see you and your family again soon. Thank you very much for choosing to stay with us.

10/10 (非常に良い)

Alisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 10 日)
Thank you very much for your sharing your review with us, we really appreciate it. We hope you had an enjoyable and comfortable stay with us. We look forward to having you with us again in the near future. Thank you very much for choosing to stay with us.

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you very much for sharing your review with us, we truly appreciate you taking the time to provide us with a review of your stay. We hope you had a wonderful time, and we look forward to your future stay with us again in the near future.

4/10 (不満)

Eric

良かった点 : スタッフとサービス
2023 年 12 月に 2 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for sharing your review, it is essential to us. We greatly appreciate you letting us know how your experience with us turned out. We apologize that your stay with us was not to your satisfaction. We hope you will allow us to show you our improvement and provide you with an enjoyable and comfortable stay in the future. Thank you very much for choosing to stay with us. We really appreciate it.

8/10 (良い)

Erika、Chattanooga

2023 年 12 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for your review. It is very important to us, and we appreciate you letting us know how your experience with us turned out. We hope you had a pleasant stay! Thank you again for choosing to stay with us, and we look forward to having you with us again soon!

10/10 (非常に良い)

Patricia A.

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Inn was clean and inviting. Special touches were apparent - coffee available, amazing breakfast buffet, and the staff was extremely helpful. We felt we were in a safe environment and were very comfortable.
2023 年 12 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you for sharing your review and feedback, it is very important to us. We appreciate you letting us know how your experience with us turned out. We are so glad to hear that your overall stay with us was satisfactory and that you were happy with our cleanliness and services. Thank you very much for choosing to stay with us, and we look forward to having you with us again soon!

8/10 (良い)

Ryan

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Shaunalea

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

8/10 (良い)

Samantha

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool could be a bit warmer.
2023 年 12 月に 1 泊滞在

8/10 (良い)

Cynthia

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

6/10 (普通)

Tricia

良かった点 : 清潔度、スタッフとサービス、客室の快適度
My opinion matters...
The room was cozy and comfortable but old. The closet was in an awkward spot and kind of freaked me out for a bit. I couldn't open the closet door. After about 10 minutes my bf tried and realized the door knob that had a key hole didn't turn and that the door pulled open. The bathroom was definitely outdated. I thought it was really strange that it had really, really low drop ceilings and right in the middle of the ceiling was the fan which looked like it was about to fall out of the ceiling. There were gaps in the drop ceiling panels from the fan pulling/falling down which could have happened at anytime. The pool area was awesome except to get to the inside where the hot tub was, you had to go outside and walk through the courtyard in the freezing cold. That was upsetting to me. I truthfully don't think I would ever stay there again.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Ashley

2023 年 12 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you very much for your review, it is crucial to us. We really appreciate you letting us know how your experience with us turned out. We hope you enjoyed your stay! Thank you for choosing to stay with us, and we look forward to your future stay with us again soon!

10/10 (非常に良い)

Angela

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Always a great experience, very friendly staff, super clean, awesome hot tub/pool area!! Very well kept hotel especially for such a reasonable price!
2023 年 12 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

chrystine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms have been updated making them super clean and comfortable. The pool can't be beat!! We go just for that! Staff is super--all super friendly, helpful, fun.
2023 年 11 月に 3 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your review! I'm happy to hear that you enjoyed your stay, and that our team made such a positive impression. We hope to see you again in the future.

8/10 (良い)

Shawna

家族旅行
良かった点 : 清潔度、スタッフとサービス
Our room was updated since last time which was nice. Building is old but clean. Disappointed that the outside heated pool was closed our first night but it was open the second night which was great and we were happy about.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Jenny

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
close to highway
2023 年 11 月に 1 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your review! I'm happy to hear that you enjoyed your stay, and we hope to see you again in the future.

8/10 (良い)

Autumn

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
The heated pool is amazing
2023 年 11 月に 3 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your review! I'm happy to hear that you enjoyed the pool. We hope you'll return in the future to enjoy it again.

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super convenient to everything and the turnpike. Excellent breakfast buffet. Clean and spacious room. Very friendly and helpful staff.
2023 年 11 月に 4 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 28 日)
Thank you for your review! I'm so happy to hear how many things you enjoyed about your stay, especially that our team made a positive impression. We hope to see you again in the future.

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

John

家族旅行
All good
2023 年 11 月に 1 泊滞在
Quinnからの返信 (投稿日 : 2023 年 11 月 26 日)
Thank you for your review! I'm happy to hear that you enjoyed your stay, and we all hope to see you again in the future.

10/10 (非常に良い)

Jenna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean and spacious. The beds were comfortable. Also the hotel was conveniently located near Portland and the Mall.
2023 年 11 月に 2 泊滞在
Quinnからの返信 (投稿日 : 2023 年 11 月 14 日)
Thank you for your review! I'm happy to hear that you enjoyed your stay, and we hope to see you again in the future.

10/10 (非常に良い)

Emma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 12 日)
Thank you for your review! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.

8/10 (良い)

Brenda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mattress needs changing. Sags
2023 年 10 月に 1 泊滞在
Quinn からの返信 (投稿日 : 2023 年 11 月 6 日)
Thank you for your feedback! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.

10/10 (非常に良い)

Lisa

2023 年 11 月に 1 泊滞在
Quinnからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you for your review! I'm happy to see that you enjoyed your stay, and we all hope to see you again in the future.

8/10 (良い)

Kristian

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Multiple weird smells.
2023 年 10 月に 1 泊滞在
Nathan , Assistant Guest Services Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you for your feedback. We are glad to see you had a good stay overall and we hope to see you gain soon!

10/10 (非常に良い)

Ferdelaida

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Quinn からの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you for your review! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.

10/10 (非常に良い)

Dolcie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Quinn からの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you for your review! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Pleasant stay
Staff friendly, helpful. Quick check in, room condition very good. Takes pets with no problem.
2023 年 10 月に 1 泊滞在
Quinn からの返信 (投稿日 : 2023 年 10 月 28 日)
Thank you for your review! I'm so happy to see that you enjoyed your stay, and we hope to see you and your furry friends again in the future.

10/10 (非常に良い)

Anne

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Dee, Front Deskからの返信 (投稿日 : 2023 年 10 月 25 日)
Thank you very much for your review, we really appreciate it. We hope you enjoyed your stay and we are looking forward to your future stay with us again in the near future.

10/10 (非常に良い)

Renee A

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay here very much. The staff was very friendly. The breakfast each morning was good too. I would definitely stay here again and recommend it to friends and family.
2023 年 10 月に 4 泊滞在
Nathan , Assistant Guest Services Managerからの返信 (投稿日 : 2023 年 10 月 24 日)
We are glad to hear you had a good stay and hope to see you again soon!

8/10 (良い)

Edwin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location with easy access to highways and Portland. Room was very clean and well set up. Only issue was spotty WiFi.
2023 年 10 月に 2 泊滞在
Nathan , Assistant Guest Services Managerからの返信 (投稿日 : 2023 年 10 月 24 日)
We are glad to hear you had a good stay and hope to see you again soon!

10/10 (非常に良い)

Stephen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy drive to downtown and lighthouses. Lobby coffee/tea service is outstanding. Breakfast good but area cramped. Indoor/outdoor pool and spa were inviting.
2023 年 10 月に 1 泊滞在
Nathan , Assistant Guest Services Managerからの返信 (投稿日 : 2023 年 10 月 24 日)
We are glad to hear you had a good stay and hope to see you again soon!

6/10 (普通)

George

良かった点 : 清潔度
Nice place, but it ought to be for the cost
This is an older hotel that has been updated... the room itself was fine, the bed was comfy and despite the noise in the hallway for the early evening, was pretty quiet too. But gosh was it expensive! More expensive that seems logical or justified.
2023 年 10 月に 1 泊滞在
Nathanからの返信 (投稿日 : 2023 年 10 月 21 日)
Thank you for the feedback. We are glad to hear you had a good stay and we hope to see you again soon

8/10 (良い)

BETH、UPPER SANDUSKY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to Old Port
2023 年 10 月に 2 泊滞在
Nathanからの返信 (投稿日 : 2023 年 10 月 21 日)
We are glad to hear you had a good stay and we hope to see you again soon

10/10 (非常に良い)

Cheryll

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Quinnからの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you for your review! I'm so happy to see that you enjoyed your stay, and we hope to see you again in the future.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
Good Stay with Clean Room
It was a good stay but had some issue with the check-in with no reservation being sent to the hotel from hotels.com. Wishing the staffs know more about local activities and attractions for better suggestions. The room was clean. Good buffet breakfast.
2023 年 10 月に 1 泊滞在
Quinnからの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you for your feedback! I'm sorry to hear that your check-in had some difficulties, but I'm happy to see that it didn't seem to have too much of a negative impact on your stay. Thank you for your feedback regarding local activities as well. We hope to see you again in the future.

8/10 (良い)

Lee Ying

2023 年 10 月に 1 泊滞在
Quinnからの返信 (投稿日 : 2023 年 11 月 4 日)
Thank you for your review! I'm happy to see that you enjoyed your stay, and we hope to see you again in the futire.

8/10 (良い)

Lee Ying

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall is good, the property is a bit dated. Breakfast is okay but coffee is quite watery
2023 年 10 月に 1 泊滞在
Nathanからの返信 (投稿日 : 2023 年 10 月 14 日)
We are glad to hear you had a good stay and we hope to see you again soon!