Dear Masami-sama, どうもありがとうございます。Thank you very much for your kind compliments on your stay experience with us, and we look forward to welcoming you again as always. Sincerely, Cassie Chew voco Orchard Singapore

Dear AKIRA-sama, 誠に申し訳ございません。We are truly sorry to hear about your disappointment with the experience. Please be assured that this is not that the standard that we seek to deliver, and that your feedback has been shared for improvement. For your kind information, filtered water is provided complimentary on the tap in all guestrooms for consumption. We do hope that you will provide us with another opportunity to welcome you again in the future with an improved stay. Sincerely, Cassie Chew, voco Orchard Singapore

Dear NOBUHIKO, Thank you for staying with us and for sharing your review. We look forward to welcoming you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear guest, Thank you for giving us a great rating. We look forward to welcoming you again soon. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Mei, Thank you for giving us a perfect score, and we look forward to welcoming you again on your next visit to Singapore. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Hideaki, Thank you for rating your stay experience with us as a perfect 10, and we look forward to welcoming you again on your next travel to Singapore. Sincerely, Cassie Chew, voco Orchard Singapore

Dear NACHI, Thank you for your kind review, and we hope for the next opportunity to welcome you again on your next visit. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Hiromasa, Thank you for providing us with a five-star rating. We look forward to welcoming you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear guest, Thank you for providing us with a great review, and we look forward to welcoming you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Misa-sama, Dōmo arigatōgozaimasu! Thank you very much for giving us a perfect score. We look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Naoki, Thank you for giving us a great rating. We look forward to welcoming you again soon. Sincerely, Cassie Chew, voco Orchard Singapore

Dear KENJI, We are delighted to receive your five-star rating. Thank you very much and we look forward to welcoming you again soon. Sincerely, Cassie Chew voco Orchard Singapore

Dear Kenji, We are sorry to note of disappointment during your recent stay, and we hope to welcome you back again with an improved experience in the near future. May we invite you to get in touch with us directly should there be anything we can do to make things better; thank you. Sincerely, Cassie Chew, voco Orchard Singapore

Dear YUMIKO, We appreciate your kind review, and we look forward to welcoming you again soon.

Dear TOMOMI, Thank you for rating your experience with us as excellent. We look forward to welcoming you again.

Dear Akira-sama, どうもありがとうございます。Thank you for giving us a perfect score and for your kind compliments on our staff. We look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Takeomi sama, どうもありがとうございます。Thank you for sharing your kind review, and we look forward to welcoming you again on your next visit to Singapore. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Junko, Thank you for sharing your review. We are pleased to note that you enjoyed the service rendered by our hosts and the comfort level and we hope to welcome you back again in the near future. Sincerely, Cassie Chew

Dear Motokazu,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Lauren Gui

Dear Kyoko,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Lauren Gui

Dear Mamoru,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Lauren Gui

Dear Takehiro,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Lauren Gui

Dear Mayumi,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Lauren Gui

Dear Yuki,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Lauren Gui

Dear Mariko,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your honest review and would like to address your concerns. Firstly, we sincerely apologise for the inconvenience you experienced and for any delays or lack of assistance you may have encountered during your stay. We strive to provide exceptional service and ensure our guests have a comfortable and enjoyable stay with us. Our team is trained to be attentive and prompt in addressing guest requests and we regret that we fell short of meeting your expectations on this occasion. We appreciate your feedback as it helps us identify areas for improvement. We will reinforce our staff training to ensure that all guest inquiries and needs are handled efficiently and with the utmost care. We genuinely value your patronage and hope you will give us another opportunity to provide you with the excellent experience we are known for. Please contact us directly if you plan to revisit our hotel, and we will ensure that your stay is exceptional. Again, thank you for sharing your comments, and if we can be of assistance to you, please do not hesitate to contact us directly.Sincerely,Pavlina Fucikova

Dear Anonymous,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Lauren Gui

Dear MIKA,Thank you for choosing voco and for providing feedback about your experience at voco Orchard Singapore. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us directly at sinor.fomgrs@ihg.com. Thank you. Sincerely, Pavlina Fucikova

Dear Takashi,Thank you for your kind feedback.We are humbled to hear that you have enjoyed your stay with us, and would like to take the opportunity to share that our hotel is currently undergoing some changes to provide the voco experience that we endeavour to deliver to our guests under any given circumstances.We look forward to welcoming you back for your future stays.Sincerely,Laurenvoco Orchard Singapore

Dear Kazuki,Thank you for your kind feedback.We are humbled to hear that you have enjoyed your stay with us, and would like to take the opportunity to share that our hotel is currently undergoing some changes to provide the voco experience that we endeavour to deliver to our guests under any given circumstances.We look forward to welcoming you back for your future stays.Sincerely,Laurenvoco Orchard Singapore

Dear Anonymous,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Laurenvoco Orchard Singapore

Dear Akira,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Laurenvoco Orchard Singapore

Dear Akiko,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Laurenvoco Orchard Singapore

Dear Miki,Thank you for your kind feedback.We are humbled to hear that you have enjoyed your stay with us, and would like to take the opportunity to share that our hotel is currently undergoing some changes to provide the voco experience that we endeavour to deliver to our guests under any given circumstances.We look forward to welcoming you back for your future stays.Sincerely,Laurenvoco Orchard Singapore

Dear Akemi,Thank you for your wonderful feedback. We are humbled to hear that you have enjoyed your stay with us and look forward to welcoming you back on your future stays.Sincerely,Laurenvoco Orchard Singapore

Dear Kyoko, Thank you for your rating. We are pleased you had a great stay at our property. We look forward to welcoming you back again on your next Singapore travels. Sincerely

Dear Manami, Thank you for your ratings and review. We are happy to hear you had a great experience with our property. Sincerely

Dear Tetsuya, thank you for taking the time to leave us your review.We strive to ensure that our guests have a memorable experience and would love to understand how we could've made your stay better. Please reach out to us directly at your nearest convenience. We hope to hear from you soon.

Dear Anonymous, Thank you for taking the time to share with us your rating. We look forward to welcome you back soon at voco Orchard Singapore.

Dear Dianne, Thank you very much for your kind compliments on the best stay you had with us. It was a pleasure having you and we look forward to welcoming you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Shakil, Thank you for giving us a perfect score following your stay with us. We look forward to welcoming you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Mark, Thank you very much for providing us with a perfect rating, and for your compliments on our team at the Club Lounge. We look forward to welcoming you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear ROMMEL, We are pleased to note that you enjoyed the convenience of our location during your stay with us, and we look forward to welcoming you again soon. Thank you for your kind review. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Karan, Thank you very much for providing us with a perfect rating. We look forward to welcoming you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Shunyan, Thank you very much for providing us with an excellent rating and for highlighting our fantastic location and breakfast offerings. It is a pleasure having you with us, and we look forward to welcoming you again on your next visit. Sincerely, Cassie Chew, voco Orchard Singapore

Dear MICHAEL, Thank you very much for the compliments on the awesome service our team. It is a pleasure to receive your perfect rating, and we look forward to welcoming you again. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Mary, Thank you very much for your generous compliments and for recommending us! We are truly honoured to hear that we provided an impressive experience, and we look forward to welcoming you every time you are in Singapore. Thank you! Sincerely, Cassie Chew, voco Orchard Singapore

Dear Jan, Thank you for providing us with a perfect score, and for highlighting the attentive service by our team at the Club Lounge. We look forward to welcoming you again in the near future. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Nicola, We are delighted to know that you love your experience with us! Thank you for your lovely compliments, and we look forward to welcoming you again soon. Sincerely, Cassie Chew, voco Orchard Singapore

Dear Gregory Stuart, We are sorry to learn of the disappointment you felt due to the shortfall in your experience. Please be assured that we are continuously putting efforts into upgrading and improving our standards and offerings, and your valuable insights will allow us to ensure that we are delivering to expectations. Thank you for sharing your feedback, and we hope to have another opportunity to welcome you back in the near future for a better experience. Sincerely, Cassie Chewvoco Orchard Singapore