屋外プール

ラマダ アンコール バイ ウィンダム スミニャック バリの口コミ

4 out of 5

口コミ

8.2

とても良い

評価 10 - 578 件の口コミ中 228 件が非常に良い" "
評価 8 - 578 件の口コミ中 234 件が良い" "
評価 6 - 578 件の口コミ中 62 件が普通" "
評価 4 - 578 件の口コミ中 37 件が不満" "
評価 2 - 578 件の口コミ中 17 件が非常に不満" "

8.4/10

清潔度

8.6/10

スタッフとサービス

8.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

2020 年 3 月に 6 泊滞在
Ramada Encore Seminyak Baliからの返信 (投稿日 : 2020 年 3 月 16 日)
Dear Valued Guest, Warmest greetings from Ramada Encore Seminyak Bali! Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed to serve you during your period of stay. We are looking forward to welcoming you back. Warm regards, The Management

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 1 月に 4 泊滞在
Ramada Encore Seminyak Baliからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear Valued Guest, Thank you for your trust to stay with us during your holiday in Bali. I am happy that you got an unforgettable moment when you stay at Ramada Encore Seminyak Bali. Looking forward to welcoming you back! Warm regards, The Management

10/10 (非常に良い)

宿泊されたお客様

2019 年 9 月に 5 泊滞在
Ramada Encore Seminyak Baliからの返信 (投稿日 : 2019 年 10 月 3 日)
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed to serve you during your period of stay. We hope you and your loved ones will visit us many times in the future and allow us to create more memories. Warm regards, Ramada Encore Seminyak Bali Management

8/10 (良い)

宿泊されたお客様

2019 年 8 月に 2 泊滞在
Ramada Encore Seminyak Baliからの返信 (投稿日 : 2019 年 9 月 6 日)
Dear Valued Guest, Thank you for staying with us and for your valuable feedback, it is great to know that you had an exceptional experience with us. Your extended family is looking forward to seeing you again, hopefully not in a distant future. Warm regards, Ramada Encore Seminyak Bali Management

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 施設のコンディションと設備
気になった点 : 客室の快適度
ホテル自体はいい方だが、立地が最悪。 周りに何もなく、コンビニなども含めどこに行くにもバイクやタクシーが必要。そして、バリの土地柄、都度運転手と金額の交渉が必要。特に、スミニャック中心地からホテルへ帰るときはぼったくり価格になる。郊外のため宿泊費は安いが、少し高くなってもスミニャック中心地に宿を取った方がトータルでお金と時間の節約になる。次は泊まらない。
2018 年 12 月に 2 泊滞在
Warm regards, The Managementsからの返信 (投稿日 : 2019 年 1 月 7 日)
Dear Valuable Guest, I am truly pleased when reading your generous review, on your wonderful time during staying at Ramada Encore Bali Seminyak. Thank you for recommendation our hotel. We are delighted to welcome you back to Ramada Encore Bali Seminyak.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
ロケーションは最悪、ビーチまで徒歩で1時間かかる。周辺の環境悪く飲食店も程んとない、でもホテルはなかなか良いスタッフの応対最高。
2018 年 11 月に 5 泊滞在
Warm regards, The Managementsからの返信 (投稿日 : 2018 年 12 月 10 日)
Dear Valuable Guest, Thank you for your continuous trust to stay with us during your holiday in Bali. I am happy that you got the unforgettable moment when you stay at Ramada Encore Bali Seminyak.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
大きなホテル
市街地の喧騒から離れた大きなホテル。プールは広くて、部屋へのデリバリーフードサービスがあり便利。接客も良い。
2018 年 5 月に 1 泊滞在
Warm regards, I Gusti Rai Tantra General Managerからの返信 (投稿日 : 2018 年 5 月 18 日)
Dear Anonymous, Thank you for sharing your great moment during your holiday. Friendliness and great service are our key to make our guest comfort and feels like home. I will share your feedback to all my team and let them know that they hard work is getting a good notice. We look forward to see you again in the near future.

2/10 (非常に不満)

Gen、kyoto

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス、客室の快適度
頼んでも、タオルやアメニティーが届かないホテル
ラウンドリーがなかなか届かない上に、ハウスキーピングにタオルや石鹸等を頼んだのですが、いくら待っても届きません。 2回電話で頼んだのですが、持ってこないので、諦めました。
2018 年 1 月に 2 泊滞在
Warm regards, I Gusti Rai Tantra General Managerからの返信 (投稿日 : 2018 年 2 月 7 日)
Dear Gen, Thank you for your trust to choose us as your accommodation during your holiday. I appreciate for your concern regarding service quality. I am noticed about your concern about our staff service. I will sit together with our team to discuss about this to maintain our excellent service. Hope we can see you again for your next holiday.

6/10 (普通)

マリ、福岡

良かった点 : スタッフとサービス
いいホテルでした!
朝ごはんが美味しいかったです。 少し街から遠いです。スミニャック、クタまでバスを出してくれますが、行きだけです。 そして、前日に何時の、何処に降りるかを予約しないと乗れないので注意して下さい。
2017 年 9 月に 3 泊滞在
Ramada Encore Bali Seminyakからの返信 (投稿日 : 2017 年 10 月 25 日)
Thank you for your trust to choose us as your accommodation during your holiday. I appreciate for your concern regarding our free shuttle service. Actually, we have daily shuttle service for our guest to reach Seminyak and Kuta area. We still running with this program to give our best service to our valuable guest. We are delighted to welcome you back to Ramada Encore Bali Seminyak. Warm regards, General Manager

10/10 (非常に良い)

Noriyuki

良かった点 : 清潔度、スタッフとサービス、客室の快適度
verry nice staff atitude
General Managerからの返信 (投稿日 : 2016 年 11 月 29 日)
Dear Valuable Guest, Thank you for staying with us during your holiday. I am happy to know that you love your stay with our great services and friendly staff. We look forward to welcome you back at Ramada Encore Bali Seminyak. Warm regards, I Gusti Rai Tantra General Manager

8/10 (良い)

ryuji

良かった点 : 清潔度、スタッフとサービス、客室の快適度
長期滞在におすすめ。
ロビー、バー、レストランの雰囲気は良い。車があれば過ごしやすい。何も用事が無ければプールサイドで本を読みながらのんびり過ごすのも快適です。
General Managerからの返信 (投稿日 : 2016 年 11 月 9 日)
Dear Valuable Guest, Thank you for sharing your great moment during your holiday. Relaxation is our key to make our guest comfort and feels like home. I am glad to learn that you are satisfied with our excellent service. I will share your feedback to all my team and let them know that they hard work is getting a good notice. We are looking forward to welcome you back. Warm regards, I Gusti Rai Tantra General Manager

8/10 (良い)

MAKOTO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Kurikindi、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
泊まるならプールに直結のラグーンエリア
ホテルやプールサイドなどで、日光浴や読書をしながらのんびり過ごしたい人向きのホテル。 部屋をアップグレードしてもらったおかげで、部屋からプールに直結しているラグーンエリアを満喫することができました。 オーストラリアや欧米からのゲストと雑談を楽しむのもよし。ホテルのスパで癒されるもよし。カップル2名、同じ部屋で施術を受けることができます。 朝食ビュッフェも、とても満足でした。特にたくさんのフルーツがおいしかった。 連泊していると、ホテルスタッフやレストランスタッフも顔や名前や、部屋番号を覚えて下さって、安心して過ごせました。 セミニャックやクタまでは、無料のシャトルバスもあり便利。 自転車やバイクをレンタルできますが、ホテルの近くの歩いて行けるエリアには、あまりお店がありません。 ショッピングメインや、にぎやかな場所が好きな方には向かないと思いますが、寛ぎたい方にはおすすめします。

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Jayvin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Its the best.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Luene

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice friendly staff and great pool and breakfast.
2024 年 5 月に 9 泊滞在
Franciska Pricilia Guest Experienceからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Mr/s. Luene, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 (非常に良い)

Surya

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 5 月に 3 泊滞在
Franciska Pricilia Guest Experienceからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Mr/s. Surya, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had our 9 nights holiday in Bali and this hotel was amazing with poolside room was stunning. Staff were absolutely amazing, helpful and friendly. Meals were classy and delicious. We would definitely come back and stay at this hotel with the pool side again. Special thanks to bu Juve, Marthin. Wulan, Mickey and all staffs who were amazing services and helps. Score 9 out of 10. Love - Jim and Inge Henderson
2024 年 5 月に 9 泊滞在
Franciska Pricilia Guest Experienceからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Mr & Mrs. Henderson,Thank you so much for your wonderful feedback. We're thrilled to hear that you had an amazing holiday in Bali. It's fantastic to know that our staff, including Bu Juve, Marthin, Wulan, Mickey, and the rest of the team, made your stay memorable with their helpful and friendly service. We're also glad you found the meals classy and delicious. It means a lot to us that you would definitely come back and stay with us again. We look forward to welcoming you back for another fantastic stay!Warm regards,

8/10 (良い)

Praveen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really liked Ramada Encore for my 3 night stay as their service, breakfast options (being a vegetarian), staff and facilities, like the very large swimming pool was great to relax and unwind. It’s also a great place for families as well. Definitely coming back
2024 年 5 月に 3 泊滞在
Franciska Pricilia Guest Experienceからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Mr/s. Praveen, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

8/10 (良い)

Kylie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
nice hotel but not close to shopping areas on foot
2024 年 5 月に 5 泊滞在
Franciska Pricilia Guest Experienceからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Mr/s. Kylie, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 (非常に良い)

Luene

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay again!!
2024 年 5 月に 4 泊滞在
Franciska Pricilia Guest Experienceからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Mr/s. Luene, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

8/10 (良い)

Mervyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 8 泊滞在
Franciska Pricilia Guest Experienceからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Mr/s. Mervyn,It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 (非常に良い)

Solange

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was our first time in Bali, so we weren't sure what to expect. Thankfully we were pleasantly surprised. All the employees from front of house, wait staff, bar, housekeeping, etc. were exemplary. Thank you Yuli, Rani, Diah, Eric, Virgo (just to name a few). You were all so accommodating and lovely to us. It really made our stay that more enjoyable. The buffet breakfast has everything you could ever think of and/or want and more. A la carte dishes are reasonably priced and delicious (kudos to your chefs). The pool is great for lounging around and cooling off when the weather becomes unbearable. It was a great place to meet other guests and enjoy a drink with a light snack. We were also really grateful to be given facilities to freshen up prior to our late night flight. Thank you!
2024 年 3 月に 7 泊滞在
Franciska Pricilia Guest Experienceからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Mr/s. Solange,Thank you immensely for your glowing review! We're thrilled to hear that your stay with us has been such a delightful experience. It's fantastic to know that Yuli, Rani, Diah, Eric, and Virgo were able to make your stay even more enjoyable. We look forward to welcoming you back for another exceptional stay whenever your travels bring you our way.Warm regards,

10/10 (非常に良い)

Julie-Ann

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An excellent option in accommodation whilst in Seminyak. Great for families or couples away from the main area of Seminyak, however free shuttle to/from Kuta Beachwalk and Seminyak Square daily. Super friendly staff, especially Amanda from reception and Odie from the restaurant. Free WIFI throughout the property and works really well in all areas of the property. Fantastic Asian/Indonesian style buffet breakfast each mornimg and the hotel has a BBQ buffet night on Friday nights with acoustic music. Was noise during the day with construction going on but not early morning or late in the afternoon. Was originally put in a room overlooking some of the pool but right in front of scaffolding so we asked to move to a pool view room which was what we originally booked. Once moved rooms the room was perfect. Comfortable beds and daily housekeeping available if required. Taxi to/from Airport available and the massive lagoon style pool is amazing and a real feature of the resort. Would definitely recommend and stay again at the property.
Franciska Pricilia Guest Experience Executiveからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Mrs. Julie-Ann,Thank you for taking the time to share such a detailed review of your experience. We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that our staff, especially Amanda and Budi, left a positive impression on you with their friendly service. We appreciate your recommendation and look forward to welcoming you back to our property in the future. Warm regards,

10/10 (非常に良い)

Roshang

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ridhika and Encore best staff in hotel. Thanks for whole staff make our trip better.
Franciska Pricilia Guest Experience Executiveからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Mr/s. Roshang,Thank you very much for your kind words! We're thrilled to hear that Ratika provided you with exceptional service during your stay. Thank you once again for choosing us, and we look forward to welcoming you back in the future! Warm regards,

10/10 (非常に良い)

Christella

2024 年 2 月に 3 泊滞在
Franciska Pricilia Guest Experience Excからの返信 (投稿日 : 2024 年 3 月 24 日)
Dear Ms. Christella,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

8/10 (良い)

Pia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Ein nettes Hotel, welches sauber gehalten wird, schöner Innenhof mit Pool und toller Bepflanzung. Man kann es sich richtig gut gehen lassen. Das Personal war unglaublich freundlich und in allen Belangen zuvorkommend. Besonders ist mir Trisna, eine Angestellte aufgefallen, die sich jeden Tag nach unserem Befinden informiert hat. Einfach schön. Was nicht so schön war, war die direkte Umgebung des Hotels. Aber der Müll liegt auf Bali überall gleich viel rum. Wir hatten trotzdessen keine Probleme mit getieren. Alles wurde immer schön sauber gehalten. Und wenn etwas zu beanstanden war, hat sich immer sofort jemand drum gekümmert. Beim Frühstück gab es zwar kaum „Westeuropäisches“ aber wir haben trotzdem immer was leckeres zu essen gefunden, bei der Riesen Auswahl am Buffet.
2024 年 1 月に 12 泊滞在
Franciska Pricilia Guest Experience Executiveからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Ms. Pia,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 (非常に良い)

Jocelyne

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service was great. Everything was local and convenient. All meals at the restaurant were great.
2024 年 1 月に 7 泊滞在
Franciska Pricilia Guest Experience Excからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Ms. Jocelyne,We're thrilled to hear that you had a positive experience with our service. We appreciate your kind words and look forward to the opportunity to welcome you back for another enjoyable stay. Thank you for choosing us.Warm regards,

4/10 (不満)

Vanessa

グループ旅行
気になった点 : 清潔度、設備とサービス
Wasn’t happy with the location and cleanliness of the room - it was very dirty
2024 年 1 月に 2 泊滞在
K. Yudi Pastrawan General Manager からの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Ms. Vanessa,We're truly sorry to hear about your dissatisfaction with both the location and cleanliness of your room during your stay. Your feedback about the cleanliness of your room is deeply concerning, and we assure you that we take such matters seriously. We will be investigating this issue thoroughly with our housekeeping team to ensure that proper protocols are followed to uphold cleanliness standards. We hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,

8/10 (良い)

Dimitri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place a little far out needed a taxi 🚕
2023 年 12 月に 12 泊滞在
Franciska Pricilia Guest Experience Executiveからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Mr. Dimitri,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us. We understand that our location may be a bit far out for some guests. We hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 (非常に良い)

haerim

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were lovely and helpful. Had a surprise new year's eve dinner included with our stay. The food was great, and we had an absolute blast into the new year. We were also gifted a travel pillow upon checkout!
2023 年 12 月に 4 泊滞在
Franciska Pricilia Guest Experience Executiveからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Ms. Selina Lee,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with us. We look forward to the opportunity of welcoming you back to our hotel in the future. Warm regards,

10/10 (非常に良い)

Pierre

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fue expectacular la atención de todos
2023 年 12 月に 5 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Mr. Pierre,Thank you for your kind words! We're thrilled to hear that everyone's attention during your stay was spectacular. We appreciate your feedback and look forward to the pleasure of welcoming you back in the future.Warm Regards,

10/10 (非常に良い)

tanasagaren

良かった点 : 清潔度、スタッフとサービス
Great staff
2023 年 12 月に 7 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Mr/s. Tanasagaren,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 (非常に良い)

Shane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Mr/s. Shane,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 5 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Mr. Matthew,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 (非常に良い)

Lauren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would LOVE to stay again
Great hotel with even better staff. Rooms cleaned everyday. 24/7 food and drink service. Clean facilities. Excellent breakfast. Wouldn’t hesitate to return.
2023 年 12 月に 8 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Ms. Lauren,Thank you for your positive feedback! We're thrilled to hear that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 (非常に良い)

Adam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 6 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Mr. Adam,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 (非常に良い)

LINDA SALEH

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The shower drain in the main bathroom is blocked
2023 年 12 月に 3 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Ms. Linda Saleh,We apologize for the inconvenience you are facing with the blocked shower drain in the main bathroom. Your comfort is our top priority, and we take this matter seriously. We appreciate your feedback and hope to have the opportunity to make your stay more enjoyable.Warm Regards,

8/10 (良い)

Jaintri

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was clean and room was spacious. The staff are friendly. There’s nothing nearby at walking distance
2023 年 11 月に 3 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Mr/s. Jaintri,Thank you for your positive feedback! We're thrilled to hear that you had a good experience. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards,

6/10 (普通)

Bimal

良かった点 : スタッフとサービス、設備とサービス
Friendly staff and good service. However, Property needs upgrading for amenities and to be insect free.
2023 年 11 月に 4 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Mr/s. Bimal,Thank you for sharing your feedback with us. We're delighted to hear that you experienced friendly staff and good service during your stay. However, we understand and appreciate your comments. Please to informed that we will refurbish and refresh our rooms to create a more comfortable and inviting atmosphere for our guests. Also, we are in the process of replacing our mattress with king koil and new sanitary. We hope we can have another opportunity to welcome you back and provide you with the exceptional stay you deserve. Warm Regards,

8/10 (良い)

Fatma Fernand

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 11 月に 4 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Dear Ms. Fatma Fernand,Thank you for your positive feedback! We're thrilled to know that you had a good experience. We appreciate your support and look forward to welcoming you again.Warm regards,

4/10 (不満)

Luke

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Great pool but room had a bad odour.
2023 年 11 月に 1 泊滞在
K. Yudi Pastrawan General Manager からの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Mr. Luke,We're delighted to hear that you enjoyed our great pool; however, we apologize for any inconvenience caused by the bad odor in your room. Please rest assured that we will investigate the issue promptly to identify and address the source of the odor. Thank you for bringing this to our attention, and we look forward to exceeding your expectations on your next visit.Warm regards,

10/10 (非常に良い)

kyle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a great stay. Staff was above and beyond normal hospitality. Room for the price was above what we expected. Over all really good vibe there. It is alittle bit off the main road but that was a massive possitive in the end with nights relaxing by the pool weren't hampered by scooter and taxi tooting and exhausts.
2023 年 11 月に 8 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Ms. Kyle,Thank you for choosing us, and we're thrilled to hear about your great stay! We appreciate your positive feedback about our staff going above and beyond, the room exceeding expectations for the price, and the overall good vibe at our hotel. We look forward to welcoming you back for another excellent experience in the future.Warm regards,

10/10 (非常に良い)

Carissa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff are amazing here they go above and beyond for the customers. Very chilled relaxed vibe. Pool is lovely with lots of seating and was never to over crowded. Rooms and facilities are very clean. I am very impressed with value for money and would stay here again. Unfortunately I was sick and couldn’t eat or drink but my partner said the food was amazing.
2023 年 11 月に 1 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Ms. Carissa,Thank you for choosing our hotel, and we truly appreciate your positive feedback! We're delighted to hear about your experience with our amazing staff, the chilled and relaxed vibe, and the lovely, uncrowded pool area. We're sorry to hear that you were unwell during your stay and couldn't enjoy the food and drink. We look forward to the opportunity of welcoming you back for a fully enjoyable experience in the future.Warm regards,

10/10 (非常に良い)

Khaula

2023 年 5 月に 5 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Mr/s. Khaula,We're delighted you rated us a perfect 10! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 (非常に良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was completely enjoyable destination for a getaway. A relaxed feel to this hotel - really glad we chose it. Will stay again.
2023 年 10 月に 10 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Ms. Karen,Thank you for choosing our hotel, and we're thrilled to hear about your completely enjoyable getaway! We appreciate your positive feedback about the relaxed feel of our hotel, and we're delighted that you are considering staying with us again. We look forward to welcoming you back for another delightful experience in the future.Warm regards,

8/10 (良い)

Louice

グループ旅行
良かった点 : スタッフとサービス、客室の快適度
Trevligt
Bra hotell med väldigt trevlig personal. Är en bit till ”centrum” och strand men hotellet har helt okej mat och bra priser. Rummen var lite slitna och det hade kunnat vara renare. Men sett till priset har jag inga större klagomål.
2023 年 10 月に 2 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Mr/s. Louice,Thank you for choosing us, and we appreciate your feedback. We're glad to hear that you found our staff very nice and enjoyed the food at reasonable prices. Please to inform you that we will do refurbish and refresh our rooms to create a more comfortable and inviting atmosphere for our guests. Also, we are in the process of replacing our mattress with king koil and new sanitary. We appreciate your understanding, and we look forward to the opportunity of hosting you again with an improved experience.Warm regards,

10/10 (非常に良い)

Samuel

2023 年 10 月に 8 泊滞在
K. Yudi Pastrawan General Managerからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Mr. Samuel,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 (非常に良い)

Luene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is in a quiet pocket of Seminyak off the main busy streets, the hotel has everything you need and the pool is excellent for kids. The spa was amazing, although more expensive then the cheap one on the Main Streets, I found the quality better and still so cheap when compared to what you would pay back home. The buffet breakfast was a highlight and there was an amazing selection of different foods to choose from. The gym was good also. The staff where friendly and very helpful and always smiling. A taxi to the beach was about 30,000 Indonesian rupees which is still so cheap, although we walked every where too. I highly recommended this hotel and will be back next year. Thank you for being so accommodating.
K. Yudi Pastrawan General Manager Ramada Encore Seからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear Mr/s. Luene, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your wonderful and detailed review of your stay at the hotel! It's great to hear that you found the hotel to be in a peaceful location in Seminyak, providing a tranquil escape from the bustling main streets. We're delighted that you enjoyed the pool, spa, and the variety of options at the buffet breakfast. The fact that the staff were friendly, helpful, and always smiling is a testament to their dedication to providing excellent service. Your recommendation and plans to return next year are greatly appreciated, and we look forward to welcoming you back for another fantastic stay. Thank you for choosing our hotel!Warm Regards,