Had a lovely stay! Very cute property central to lots of things in the area. Would deff stay again. Easy check in and check out. Thanks again!
Alicia
2024 年 5 月に 1 泊滞在
6/10 (普通)
Amanda
2024 年 5 月 9 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
No one was at the property
Amanda
2024 年 5 月に 1 泊滞在
8/10 (良い)
Amanda
カップルで旅行
2024 年 4 月 29 日
良かった点 : 清潔度
It’s a very pretty, quaint property. The location is perfect for anyone looking to have a true Saratoga experience. The race course is across the street, the horses walk right down the road in front of the rooms, and there’s a nice little restaurant across the street. The only downside we had was it was quite warm that day, and the room was a little warm. Even with the window open. But great room otherwise, and great shower. Neat place to stay.
Amanda
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Yuri、Lexington
出張, 家族旅行
2024 年 4 月 23 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Positive:
1. Clean
Negative:
1. There is no receptionist.
2. When I called the hotel phone number, I was transferred to a voicemail without an option to talk to a representative.
3. The check-in process is very stressful and inconvenient. I get an email with the room number and the lock combination to open the door. I have to scan my driver's license and email it to check in. When you are tired after a long drive, you want to go to bed as soon as possible. Instead, you have to search for the email with the instructions how to open the door.
4. The room is very expensive: I paid more than twice in comparison to a similar place where I stayed the night before.
5. The bathroom has black tiles and black walls. It is very dark.
6. The light switches are arranged such that you have to turn off the lights and walk to your bed in the dark when you go to sleep.
The main problem was the check-in process. I would not not stay there again. I don't recommend it.
Yuri
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Edward
カップルで旅行
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very charming and quiet hotel. Different style from your boring typical hotel room. Check in from your phone is a breeze. Overall great experience and a great location. Highly recommend this place if you’re just a single or couple looking for a change of scenery.
Edward
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Joseph
2024 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Joseph
2024 年 3 月に 1 泊滞在
8/10 (良い)
Crystal
2023 年 12 月 15 日
良かった点 : 清潔度、設備とサービス
They need to have complimentary coffee in the morning, they had it available but you had to pay if you opened the box of 6 servings ($12!). Coffee is essential in the morning, make it free!!
Crystal
2023 年 12 月に 1 泊滞在
4/10 (不満)
Marc
家族旅行
2023 年 11 月 27 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
While everything was overall nice, except that the only point of contact was a text message about the access of the room. It was not a problem but a second way of contact, email or knowing ahead of time to expect a key code entrance would have been nice. However, the second detail, dog paw prints on the bedcover and a dirty sheet was not cool and so we shared the clean bed which was not as restful.