4/10 (不満)
William
家族旅行
2024 年 6 月 1 日
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
This property has been frailly recently updated and the beds, kitchenette and bathroom in our unit were good.
What was a big disappointment was the attitude of the staff--starting with an incompetent and surly check-in by the hotel's bartender -- we had paid for a third person and bed but he tried to charge us again for that extra. Then the room maid didn't show up the first day of the stay and only half did the job the second.
It could be a really nice place to stay if they had any sense of customer service. I'd say take your business somewhere else where they care about their customers.
William
2024 年 5 月に 3 泊滞在