Nasty bathroom. Lumpy uncomfortable pillows. Some things were ok, but do they really matter with a gross dirty bathroom??
Randy
2024 年 3 月に 1 泊滞在
8/10 (良い)
Karin
家族旅行
2024 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was fine.
Karin
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
judith A
家族旅行
2024 年 5 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is just a bit away from the fray of downtown, but easy walk to both downtown and Canyon Road. Hotel was well-appointed, attractive and warm with SW art throughout. And full breakfast was a great perk!
judith A
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Hitali
家族旅行
2024 年 5 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible experience.
I paid $320 for 1 night, and the room was located in a building that had NO ELEVATORS. We had to drag our suitcases up the stairs, nobody from the concierge or front desk offered help.
Our room did not have a safety latch on the door. Front entrance light did not work. NO MICROWAVE in the rooms.
We had a balcony that faced the parking lot. No privacy at all. Everybody walking in the parking lot were watching us sitting in our balcony. The balcony is a joke.
The worst part was the breakfast "buffet". They have 2 Hispanic/Latino women as breakfast attendants who choose to offer service to only particular customers. We got ignored the entire time we were having breakfast. We were not offered coffe,tea,hot water or condiments the way other customers were being serviced.
I brought these issues to the attention of an older man at the front desk & he chose to be sarcastic and nasty about it. He was unwilling to give me the contact details of a manager or owner as well.
The staff are garbage. Hire staff that can speak & understand English. Train your staff to behave with manners and values.
NOT WORTH THE MONEY OR TIME AT ALL.
Hitali
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Noelle
家族旅行
2024 年 5 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was kind and helpful. The room was spacious and surrounded by beautiful landscaping. Breakfast was better than the standard hotel fare.
Noelle
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Paula
家族旅行
2024 年 5 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed here for a family vacation and we loved everything about the Inn on Alameda. The staff was so friendly and helpful. We loved the free shuttle - it was especially helpful when our rental car broke down and the shuttle driver drove us to our activity for the day. We also loved the restaurant on property - the daily breakfast was fresh and the servers were so attentive. We also love the proximity to Canyon Road and to downtown Santa Fe. I would highly recommend this property.
Paula
2024 年 5 月に 3 泊滞在
8/10 (良い)
Charles
カップルで旅行
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Family owned for 40 years. Not a corporate entity. Owner is the gardener, and it shows. Great Staff. Beats its Marriott competitor around the corner by a mile.
Charles
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Maryann
カップルで旅行
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed here for 3days and 2 nights. The room was spacious enough for the two of us and had a little balcony. The only thing I would change for the future would be to request the first floor. My husband has a hard time with the stairs. Joes Tequila Bar is great for breakfast and dinner. The staff both times were so friendly! The front desk people were very helpful and friendly. Definitely recommend staying here