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シーサイドイン&スイーツの口コミ

2.5 out of 5
シーサイドイン&スイーツ
525 Ocean St, Santa Cruz, CA

口コミ

8.6

非常に良い

評価 10 - 377 件の口コミ中 209 件が非常に良い" "
評価 8 - 377 件の口コミ中 93 件が良い" "
評価 6 - 377 件の口コミ中 45 件が普通" "
評価 4 - 377 件の口コミ中 17 件が不満" "
評価 2 - 377 件の口コミ中 13 件が非常に不満" "

8.6/10

清潔度

9.2/10

スタッフとサービス

7.8/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Inger

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel manager was very helpful and kind. The property is very clean inside and out. The latte machine was a plus and appreciated. It is a very short drive to the boardwalk. I felt safe in the area.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Vijay

カップルで旅行
The internet connexion was not strong enough
2024 年 5 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your feedback. We strive to provide our guests with an exceptional experience. Unfortunately, your visit was less than desirable and for that we deeply apologize. On behalf of our entire team, I would like to apologize for not meeting your expectations.

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The clerk was really friendly and nice. Nice rooms.
2024 年 5 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 20 日)
We appreciate you taking the time to write us a review for your wonderful stay! We hope to exceed your expectations again in the future.

10/10 (非常に良い)

Chad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good staff nice location
2024 年 5 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 19 日)
We appreciate you taking the time to write us a review for your wonderful stay! We hope to exceed your expectations again in the future.

10/10 (非常に良い)

Ken

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is a nice plase to stay and offers good value. It is also centrally located in Santa Cruz.
2024 年 5 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 20 日)
We appreciate you taking the time to write us a review for your wonderful stay! We hope to exceed your expectations again in the future.

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place for business and family fun definitely coming back!
2024 年 5 月に 2 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 20 日)
We appreciate you taking the time to write us a review for your wonderful stay! We hope to exceed your expectations again in the future.

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 16 日)
We appreciate you taking the time to write us a review for your wonderful stay! We hope to exceed your expectations again in the future.

10/10 (非常に良い)

Dung、Escondido

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location with good price
2024 年 5 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 13 日)
We appreciate you taking the time to write us a review for your wonderful stay! We hope to exceed your expectations again in the future.

2/10 (非常に不満)

Andrew

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not very friendly or willing to help. Was not able to stay and still trying to get my money back
2024 年 5 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Andrew,We apologize for the inconvenience you experienced during your recent stay at our motel. We regret to inform you that we were unable to check you in as you did not have a deposit on your card, and as per our motel policy, we require a deposit to be made on the card. Although your reservation was non-refundable, we authorized Expedia to refund you the amount you paid for your stay, which they have already refunded.We hope this clarifies the situation, and we apologize for any confusion or frustration this may have caused you. Please let us know if we can assist you with anything further.

4/10 (不満)

Carol

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
The pillows were awful. They were half the size of standard pillows & had no support whatsoever. Guests were loud & obnoxious well after 10pm.
2024 年 5 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for your feedback. We strive to provide our guests with an exceptional experience. Unfortunately, your visit was less than desirable and for that we deeply apologize. On behalf of our entire team, I would like to apologize for not meeting your expectations.

4/10 (不満)

Lisa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for your feedback. We strive to provide our guests with an exceptional experience. Unfortunately, your visit was less than desirable and for that we deeply apologize. On behalf of our entire team, I would like to apologize for not meeting your expectations.

10/10 (非常に良い)

Betty、Palmdale

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel for one night stay
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 29 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean hotel, check-in was efficient and front desk staff was pleasant. A little noisy but that’s not avoidable because the hotel is on a main strip. Great value, room has a mini fridge, microwave and a coffee maker. Owner was kind enough to automatically assign us adjoining rooms without us requesting it. Will stay here again.
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 28 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Toni

良かった点 : 施設のコンディションと設備
Andy the manager was stellar. Very nice and took care of whatever I asked in a timely manner. I would recommend this place and definitely stay again
2024 年 4 月に 2 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 27 日)
Hi as, we're so pleased to hear about your positive experience with our manager Andy. Thank you for your recommendation and for choosing to stay with us. We look forward to welcoming you back.

10/10 (非常に良い)

Sue

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was pleasantly surprised that there was a refrigerator in the room. The facility and room was clean and well maintained, the check-in person was friendly and helpful. The only thing missing in the room was a closet or rack to hang clothes.
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 25 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Dana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great value, very clean!
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 23 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Nate

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check in
2024 年 3 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 23 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Saeid

良かった点 : 清潔度、スタッフとサービス
Great value for the price.
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 22 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Victoria

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
This hotel was safe and check in was easy, renovations were nice but the towels were old and dirty so that’s my only complaint!
2024 年 4 月に 2 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 22 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

8/10 (良い)

Melany

良かった点 : 清潔度
2024 年 4 月に 2 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 22 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Emily

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property was nice.
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 21 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

8/10 (良い)

Stéphanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 21 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 20 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

??????

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All was be great:)
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 18 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

4/10 (不満)

Jacqueline

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
Not a fantastic experience for the price
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for your feedback. We strive to provide our guests with an exceptional experience. Unfortunately, your visit was less than desirable and for that we deeply apologize. On behalf of our entire team, I would like to apologize for not meeting your expectations.

10/10 (非常に良い)

Amy

2024 年 4 月に 2 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 4 日)
We appreciate you taking the time to write us a review for your wonderful stay! We hope to exceed your expectations again in the future.

10/10 (非常に良い)

Paul、Santa Ana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was clean and located in a great area
2024 年 4 月に 1 泊滞在

8/10 (良い)

Shelley

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient and affordable with options nearby
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 13 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

6/10 (普通)

Jaime

2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 5 月 3 日)
We appreciate you taking the time to write us a review for your wonderful stay! We hope to exceed your expectations again in the future.

10/10 (非常に良い)

Jasmine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great service
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 11 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

6/10 (普通)

Shelly

良かった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 12 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

6/10 (普通)

saira

2024 年 4 月に 2 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 12 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

6/10 (普通)

Daniel、Santee

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 11 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Ken

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My room was modern, clean and the staff were very friendly. Andy (at the front desk) even arranged a late check out for me so I could go on another bicycle ride before leaving town. A very nice property especially considering the low room rate.
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 11 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

8/10 (良い)

Uyen、San Jose

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was nice but the AC wasn’t strong enough. We were sweating all night even with the AC full blast.
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 11 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Gaby

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the customer service, cleanliness in the room, and parking. Thank you to the guy at the front desk. He was very welcoming.
2024 年 4 月に 2 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 9 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Gregory、San Diego

気になった点 : 設備とサービス、施設のコンディションと設備
Property was ok. Fairly spartan and stark. Interior hallways transmitted a lot of noise. Shutters in room didn’t adequately block out the light. Same for front door which did t seal well lets light in. Bed was comfortable but they used small square pillows rather than standard or king pillows. They were awkward to sleep on. Grinds could be dressed up by removing weeds and putting plants in all the planters.
2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 8 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Candace

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 8 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Markus

2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 26 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Chelsea

2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 25 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Betty、Palmdale

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay. Friendly staff. Cappuccino machine available for your morning coffee.
2024 年 3 月に 1 泊滞在
ANDYからの返信 (投稿日 : 2024 年 4 月 3 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

8/10 (良い)

Graham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Well-priced, clean, good location. Doesn't have much for amenities but great for a cheaper stay.
2024 年 3 月に 1 泊滞在
ANDYからの返信 (投稿日 : 2024 年 4 月 3 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

8/10 (良い)

William

2024 年 4 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 22 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Margarita

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I slept well.
2024 年 3 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 1 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Karensa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer service is amazing!
2024 年 3 月に 2 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 1 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

10/10 (非常に良い)

Angeline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed on the same night as the guest that left a nasty review. The rooms were amazing. Quiet, clean and comfortable. Hiten was friendly, and super accommodating. The atmosphere and vibe are phenominal. I will defiantly stay here whenever i come to visit!
2024 年 3 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 3 月 31 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

8/10 (良い)

Sabrina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Will come here again.
2024 年 3 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 3 月 31 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!

2/10 (非常に不満)

Janet

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Rooms have two doors (one to the parking lot and other to the hallway) which we found odd and a safety concern. The property is outdated and in mediocre condition; the pictures did not match the actual room. We expressed concerned to the owner and he agreed to give us a refund; owner asked for the key stating that he would verify room. We handed over the key but then suddenly the owner flipped on us and stated that he would not give us a refund; owner refused to give us the key back. Owner was hostile with us and even after Expedia negotiated for us to get a different room our kids were scared out of their minds and nobody wanted to stay here. Be warned that this property is not family friendly; no pool, building is in deplorable condition, no extra amenities and horrible customer service and an unethical owner. Stay at your own risk; pay a few bucks extra and have peace of mind.
2024 年 3 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for your feedback. We strive to provide our guests with an exceptional experience. Unfortunately, your visit was less than desirable and for that we deeply apologize. On behalf of our entire team, I would like to apologize for not meeting your expectations.

6/10 (普通)

Jose

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property itself was nice and clean the issue I had was, both night there where other guess making a lot of noise yelling and playing loud music and no one from staff did anything about it.
2024 年 3 月に 2 泊滞在
ANDYからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for your feedback. We strive to provide our guests with an exceptional experience. Unfortunately, your visit was less than desirable and for that we deeply apologize. On behalf of our entire team, I would like to apologize for not meeting your expectations.

8/10 (良い)

Mary

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was clean and quiet.
2024 年 3 月に 1 泊滞在
andyからの返信 (投稿日 : 2024 年 3 月 29 日)
We are so happy you had a wonderful stay, as we appreciate you taking the time to write us a review! We hope to see you again and we aspire to create another wonderful stay for you!