低刺激性寝具、セーフティボックス (室内)、デスク、アイロン / アイロン台

マンチェスター グランド ハイアット サンディエゴの口コミ

4 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 3234 件の口コミ中 2227 件が非常に良い" "
評価 8 - 3234 件の口コミ中 548 件が良い" "
評価 6 - 3234 件の口コミ中 222 件が普通" "
評価 4 - 3234 件の口コミ中 133 件が不満" "
評価 2 - 3234 件の口コミ中 104 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Okabe

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very friendly and their service were excelent.
2023 年 12 月に 3 泊滞在
Andrewからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for staying with us during your visit to San Diego, we hope you enjoyed your stay!

10/10 (非常に良い)

Noriko

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
眺めが最高でした。
2023 年 11 月に 2 泊滞在
Andrewからの返信 (投稿日 : 2023 年 11 月 15 日)
Thank you for staying with us! We hope you have the opportunity to visit San Diego in the future!!

8/10 (良い)

???

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
立地が良く、トローリーやバスへのコネクトは勿論、食事へも直ぐに行く事が出来ました。 目の前がシーポートビレッジになっていて、朝からの散歩はとても気持ち良かったです! ホテルは広いですが、分かりやすく又利用したいです。
2023 年 3 月に 4 泊滞在

10/10 (非常に良い)

takuo

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
とてもいいホテルです
ホテル隣接のスパにはサウナ、スチームバスもあり、部屋にも充分なバスタブが有りました。ロビーも部屋もどちらかと言うとアンティーク基調でリラックス出来ます。 ロビーカウンターの方の対応もとても良かったです。
2022 年 1 月に 1 泊滞在

8/10 (良い)

Takeshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 5 泊滞在

2/10 (非常に不満)

Lorrie

2024 年 5 月に 1 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 18 日)
We're sorry to hear that your experience didn't meet expectations. Thank you for sharing your feedback.

10/10 (非常に良い)

Desiree

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 18 日)
Thank you for the 5-star review! We're thrilled you enjoyed your stay at the Manchester Grand Hyatt San Diego. Hope to see you again soon!

8/10 (良い)

Pauline

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were amazing, really nice and helpful!
2024 年 5 月に 2 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for your kind words! We're delighted to hear that our staff made your stay enjoyable. We hope to welcome you back soon!

10/10 (非常に良い)

Laurie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel; within walking distance of many things.
2024 年 5 月に 3 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for your wonderful review! We're glad you enjoyed our convenient location and hope to see you again soon.

8/10 (良い)

michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel clean with friendly staff. Close to everything and mainly the convention center.
2024 年 5 月に 6 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for your positive review! We're pleased you found our hotel clean, friendly, and conveniently located. We look forward to your next visit!

10/10 (非常に良い)

Mitra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Located in downtown and close to many restaurants and nice walk on pier
2024 年 5 月に 4 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for the 5-star review! We're delighted to hear that you enjoyed our convenient location and the scenic walks nearby. We hope to welcome you back soon for another wonderful stay at the Manchester Grand Hyatt San Diego!

8/10 (良い)

Susan、Little River

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We enjoyed everything about the hotel, but we’re a little surprised that the breakfast/ brunch on Mothers’ Day was no different from the day before. A complimentary Mimosa would have been nice.
2024 年 5 月に 3 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for sharing your experience. We're glad you enjoyed your stay overall. We appreciate your suggestion regarding Mother's Day brunch and will consider how we can make special occasions even more memorable in the future. We hope to welcome you back soon!

10/10 (非常に良い)

Brian

小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed at this property over 20 times and it never disappoints!
2024 年 3 月に 2 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your loyalty and continued trust in choosing to stay with us at the Manchester Grand Hyatt in San Diego. We are thrilled to hear that we continue to meet your expectations every time you visit. Looking forward to welcoming you back soon!

6/10 (普通)

Melanie

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
View was nice. Staff were friendly. Tub aged. Noise was excessive with windows closed late at night and very early. Promoted EV charging but inadequate number and speed very poor.
2024 年 5 月に 2 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for taking the time to share your thoughts. We're glad to hear you enjoyed the view and found our staff friendly. We apologize for the issues with the noise and the EV charging stations. Your feedback is invaluable and we'll look into these concerns. We hope to have another opportunity to impress you in the future.

10/10 (非常に良い)

Raymond w.

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 5 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for the fantastic rating! We're thrilled to hear that you had an excellent experience at the Manchester Grand Hyatt San Diego. We hope to welcome you back soon!

10/10 (非常に良い)

Jacqueline

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One minor detail... The hot water was not consistent
2024 年 5 月に 1 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for bringing this to our attention. We apologize for the inconsistency with the hot water and appreciate your understanding. Rest assured, we're looking into this matter to ensure it is addressed promptly. Thank you for staying with us at the Manchester Grand Hyatt San Diego.

4/10 (不満)

Jason

出張, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
One room smelled of cigarette smoke. The next romm has a broken faucet
2024 年 5 月に 4 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the cigarette smoke smell and the broken faucet in your rooms. We strive to maintain high standards of cleanliness and functionality, and we'll address these matters promptly. Thank you for your feedback.

10/10 (非常に良い)

Tracy

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
On the water lots of walking tome
2024 年 5 月に 4 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for staying with us at the Manchester Grand Hyatt San Diego and for your review. We're glad to hear you enjoyed our waterfront location and the opportunity for pleasant walks. We look forward to welcoming you back soon!

10/10 (非常に良い)

Laura

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great time! Loved that everything was super close and walkable. Facilities were great, had fun playing pickleball and shooting hoops.
2024 年 5 月に 2 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for the wonderful review! We're thrilled to hear you enjoyed our convenient location and had fun with the available activities. We hope to welcome you back soon for more pickleball and basketball fun at the Manchester Grand Hyatt San Diego!

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best experience in San Diego with staff and property!!
2024 年 5 月に 2 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with our staff and property. We hope to welcome you back to the Manchester Grand Hyatt San Diego soon!

10/10 (非常に良い)

Thorin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for the excellent rating! We're thrilled to hear you enjoyed your stay at the Manchester Grand Hyatt San Diego. We hope to welcome you back soon!

8/10 (良い)

Brandy

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Room was nice good views Buffett was the worst I’ve ever had and it was Mother’s Day won’t be back food was microwaved trash
2024 年 5 月に 1 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for sharing your thoughts about your stay at the Manchester Grand Hyatt. We’re glad to hear you enjoyed the room and the views. I'm truly sorry to hear about your disappointment with the buffet on Mother's Day. We aim to provide excellent dining experiences, and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve.

10/10 (非常に良い)

Jaime

Room had some technical issues, bathroom smelled of mildew
2024 年 5 月に 1 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for sharing your experience. I'm sorry to hear about the issues you encountered with your room and the bathroom. Your feedback is valuable to us, and we'll make sure to address these concerns promptly. We hope to have another opportunity to provide you with a better experience in the future.

10/10 (非常に良い)

Ernesto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for the five-star rating! We're thrilled you had a great experience at the Manchester Grand Hyatt San Diego. Looking forward to welcoming you back soon!

4/10 (不満)

Gary

気になった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for taking the time to rate your stay at the Manchester Grand Hyatt San Diego. We’re sorry to see that your experience didn’t meet your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 (非常に良い)

Marlena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was great. Just the shower area in the room was a little messy.
2024 年 5 月に 1 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your feedback and the great rating! I'm glad you enjoyed your stay, and I appreciate you letting us know about the shower area. We'll address that right away to ensure everything is perfect for your next visit.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I didn’t like the wait to use the elevators on the inside. Also the elevator to the garage only one works.
2024 年 5 月に 2 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for sharing your feedback. We apologize for the inconvenience caused by the wait times for the elevators and the issue with the garage elevator. We are continuously working on improving our facilities and appreciate your patience.

4/10 (不満)

michelle

家族旅行
良かった点 : 施設のコンディションと設備
This is very nice property close to everything. We had a nice view of the marina BUT if you are looking for a good nights sleep don’t stay here. Beds are terribly uncomfortable! Stiff hard mattresses. For what you pay should be more comfortable.
2024 年 5 月に 1 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for sharing your thoughts about your stay at the Manchester Grand Hyatt. It’s great to hear that you enjoyed the view and our convenient location. I’m sorry to hear that the beds did not meet your expectations for comfort. We appreciate your feedback and will consider it as we strive to improve our guest experience.

10/10 (非常に良い)

Pejman

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a great experience
2024 年 5 月に 1 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for the positive feedback! We're thrilled to hear you had a great experience at the Manchester Grand Hyatt San Diego. Looking forward to welcoming you back soon!

6/10 (普通)

Lizett

良かった点 : 清潔度、施設のコンディションと設備
Close to shops
2024 年 5 月に 1 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for your review. We're glad you enjoyed our convenient location close to the shops. We hope to have another opportunity to serve you in the future.

10/10 (非常に良い)

Oscar

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente ubicación a pie del muelle y atractivos turísticos, todo muy limpio y en excelentes condiciones, la atención del personal muy atenta, muchas opciones de restaurantes y bares dentro de la propiedad.
2024 年 5 月に 1 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 11 日)
¡Gracias por su fantástica reseña! Nos complace mucho que haya disfrutado de nuestra ubicación privilegiada cerca del muelle, la limpieza, y el excelente servicio de nuestro personal. Es un placer saber que también disfrutó de la variedad de restaurantes y bares que ofrecemos. Esperamos tener el placer de recibirlo nuevamente pronto.

10/10 (非常に良い)

Jose Antonio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
La mejor opción de toda la zona
2024 年 5 月に 3 泊滞在
Aleksandraからの返信 (投稿日 : 2024 年 5 月 13 日)
¡Muchas gracias por tu brillante reseña! Nos encanta saber que nos considera la mejor opción en la zona. ¡Esperamos darle la bienvenida nuevamente pronto al Manchester Grand Hyatt San Diego!

10/10 (非常に良い)

JOSE ROBERTO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
EXCELENTE VISTA
2024 年 5 月に 1 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 11 日)
¡Muchas gracias por su excelente valoración! Nos alegra mucho que haya disfrutado de la vista. Esperamos darle la bienvenida nuevamente pronto.

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is one of my favorite hotels in San Diego. The last time I stayed, it was before Covid and coming back is such a treat! The location is perfect, the rooftop bar is amazing and it’s just a very attractive property. I will keep coming back every chance I get!!!
2024 年 5 月に 1 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you so much for your glowing review and for choosing us again for your stay in San Diego! We're delighted to hear that you continue to enjoy our location, rooftop bar, and the overall ambiance of our property. We look forward to your next visit!

8/10 (良い)

Taysean

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The area around downtown was great and the view was spectacular.
2024 年 5 月に 2 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for sharing your positive experience! We're thrilled to hear you enjoyed the downtown area and the spectacular views from our hotel. We appreciate your feedback and look forward to welcoming you back soon!

8/10 (良い)

Pedro

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the ease of having stores and restaurants nearby. Room wasn’t the cleanest and the tv remote didn’t work so we couldn’t watch tv. The air conditioning also wasn’t super great
2024 年 5 月に 1 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for your review and for appreciating the convenient location of our hotel. We apologize for the issues with the cleanliness, TV remote, and air conditioning. We are committed to addressing these concerns to enhance our guest experience. We hope to welcome you back for a smoother stay in the future.

10/10 (非常に良い)

Jerri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for the perfect rating! We're thrilled you had a great experience at the Manchester Grand Hyatt San Diego. We hope to welcome you back soon!

10/10 (非常に良い)

Ray

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good stuff
2024 年 5 月に 2 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for the perfect rating! We're thrilled you had a great experience at the Manchester Grand Hyatt San Diego. We hope to welcome you back soon!

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for the perfect rating! We're thrilled you had a great experience at the Manchester Grand Hyatt San Diego. We hope to welcome you back soon!

8/10 (良い)

Adam Edward

良かった点 : 清潔度、スタッフとサービス
Fan broken, window curtain damaged. Water damge on ceiling in bathroom
2024 年 5 月に 3 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for your feedback and the 4-star rating despite the issues you encountered. We apologize for the inconveniences with the fan, curtain, and bathroom ceiling. Your comments are important to us, and we will address these matters promptly. We look forward to providing you with a more seamless experience on your next visit.

10/10 (非常に良い)

Marissa、victorville

2024 年 3 月に 1 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for your perfect rating. We are thrilled to hear that your experience at our hotel was so positive! Your satisfaction is our top priority, and we are glad we met your expectations. We hope to have the pleasure of welcoming you back soon. If there is anything more you would like to share about your stay, we would love to hear from you.

6/10 (普通)

Jeannie、los angeles

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 2 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for taking the time to rate your experience at our hotel. We're sorry to hear that your stay didn't fully meet your expectations. Your feedback is invaluable to us as we strive to improve our services and guest experience. We hope to welcome you back for an improved experience.

4/10 (不満)

Rizvi

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
After paying close to an arm and a leg per night at a 4 star hotel, you dont expect to run into conditions of those that replicate a stay at a 2 star or better yet, a motel. Unfortunately for me and my girlfriend, thats exactly what happened. Paid extra to get a corner room with floor to ceiling type windows but, the windows were dirty. The handle to one of the drawers that was supposed to fixated in a horizontal position was damaged and hung loosely vertical instead. The mirror in the bathroom had what seemed to be, burn damage from the LED lighrs behind it? So as a layer of mirror film was burning away, you could see the wall in the back. And it was burning away in several places. The condition of the room from afar looked clean but as you got close and personal. All the wear was more than visible. There were so many other options for us to stay this weekend and it seems like we fell victim to catfishing from a hotel. Probably wouldn't stay here but we fell in love with the modernized lobby and view from the rooftop bar. Oh and did I say this was an Anniversary surprise from me to my girlfriend?
2023 年 3 月に 1 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for sharing your feedback on your recent stay at our hotel. We are truly sorry to hear that your experience, especially during such a special occasion as your anniversary, did not meet your expectations. We understand how disappointing this must have been for you and your girlfriend, from the unclean windows to the maintenance issues with the furniture and bathroom mirror. We are currently planning renovations that aim to address and improve the overall guest experience. While we are glad you enjoyed our modern lobby and the views from the rooftop bar, we recognize that the condition of your room was not up to standard, and we are committed to making necessary improvements.If you would like to discuss this further, we are here to listen. We hope to have the opportunity to welcome you back and provide a more positive experience that truly reflects the high standards of our hotel.

10/10 (非常に良い)

Angela

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel and amazing staff
2024 年 3 月に 6 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your feedback! We hope to welcome you back again soon for another great stay!

10/10 (非常に良い)

Hillary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for your feedback! We hope to welcome you back again soon for another great stay!

6/10 (普通)

Alejandro

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Andrew からの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you again for staying at the Grand Hyatt San Diego and I sincerely hope we have the honor of welcoming you back soon.

10/10 (非常に良い)

Lou

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and amenities. Room furniture a little tired but excellent housekeeping.
2024 年 4 月に 2 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your feedback on your recent stay at our hotel. We're delighted you enjoyed our location and amenities, and appreciate your compliments on our diligent housekeeping team. We acknowledge your note on the furniture and are excited to share that updates are planned in our upcoming renovations. We value your input as it guides our enhancements and look forward to your next visit.

10/10 (非常に良い)

Manabu

ペット同伴の旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
5 star. But 4 star for parking and no spa for wife. But again, this is 5 star for me as the front desk was accommodating and made sure we were taking care of. Balmain products smelled so good. The pool was fantastic! Even in 60 degree weather and overcast, the pool was well heated and the jacuzzi was welcoming. I swam with my son for at least an hour without getting cold! This was so underused because people think it would be too cold. Glad I listed to my 5 year old. The view from 24th floor was amazing. The Market store was open 24/7 and wife thought it was faster and cheaper to get our eat in meal here instead of room service. You’ll save a little this way. We went to the zoo and took our car there. Big mistake on a clear Saturday afternoon! I’d suggest the satellite parking or ride share. Overall, this hotel is top notch. Our dog loved it here too! Just go across the street on the other side of the track to walk the dog in MLK promenade. Many inspirational quotes from the great man. Would definitely stay here again. Parking a little light but there was a convention here. Chargers were always full so make sure you charge before you get here and have charge left to charge elsewhere when you leave.
2024 年 4 月に 2 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your detailed feedback and for highlighting your positive experience with our front desk team, the amenities, and the heated pool. We're thrilled to hear that your stay was enjoyable, including the view from the 24th floor and the convenience of our 24/7 Market store.We acknowledge your concerns about parking and the absence of a spa. Rest assured, we are planning an upcoming renovation that aims to enhance our facilities and services. Your suggestions for parking and transportation are greatly appreciated and useful for improving our guest experience.We're glad your family, including your dog, enjoyed their time and the nearby MLK promenade. We look forward to welcoming you back to our hotel for another exceptional visit.

2/10 (非常に不満)

Catherine

気になった点 : スタッフとサービス
2024 年 3 月に 2 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for taking the time to share your rating. We are genuinely concerned to learn that your experience did not meet your expectations. Our team is dedicated to ensuring the comfort and satisfaction of our guests, and your feedback is crucial in guiding our efforts, especially as we approach our upcoming renovations. We hope to have the opportunity to provide you with a much-improved experience on your next visit.

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location
2024 年 4 月に 3 泊滞在
Nyreeからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your feedback! We hope to welcome you back for another great stay!