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ベストウェスタン エル ランチョ パラシオの口コミ

2.5 out of 5
ベストウェスタン エル ランチョ パラシオ
2205 N Main Street, Roswell, NM

口コミ

8.4

とても良い

評価 10 - 1001 件の口コミ中 431 件が非常に良い" "
評価 8 - 1001 件の口コミ中 382 件が良い" "
評価 6 - 1001 件の口コミ中 119 件が普通" "
評価 4 - 1001 件の口コミ中 42 件が不満" "
評価 2 - 1001 件の口コミ中 27 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Masayuki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 9 月に 1 泊滞在
Sean Baileyからの返信 (投稿日 : 2020 年 9 月 16 日)
Thank you Masayuki for staying with us and taking time to leave a positive feedback! Hopefully we get to serve you in near future and get 10/10 ratings.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 1 月に 1 泊滞在
Sean Baileyからの返信 (投稿日 : 2020 年 1 月 6 日)
Dear valued guests, Thank you for staying with us. We appreciate your feedback!

8/10 (良い)

宿泊されたお客様

良かった点 : 施設のコンディションと設備
2018 年 7 月に 1 泊滞在
Sean Baileyからの返信 (投稿日 : 2018 年 7 月 7 日)
Dear Guest, Thank you for your time! We appreciate your feedback! We are happy you are happy! We look forward to having you stay with us in the near future!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
空港、レンタカー徒歩
朝4時から朝食可、空港まで徒歩7分だけど送迎してもらえる。 部屋の壁や天井は薄い、

8/10 (良い)

Michael

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
all o.k.
2024 年 5 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you Michael for staying with us and taking time to leave a feedback! Hope to serve you soon and we will try our best to get 5-5 ratings from you.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

8/10 (良い)

Catherine

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Decent for a last minute stop rooms werent terrible just dated. Beds were super comfy
2024 年 5 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear S Lynn,Thank you for staying with us and taking time to leave a 4-star rating! Please accept my sincere apologies for any inconvenience you had with your stay. Hope to serve you soon.Our all rooms have been completely remodeled in 2021.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Andrew Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff, clean room, reasonable price
2024 年 5 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Andrew,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Bonny

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No issues. Best Western in general has friendly, professional staff and quiet, comfortable rooms. They never disappoint.
2024 年 5 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Bonny,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

6/10 (普通)

Servando

良かった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you Servando for staying with us and taking time to leave a feedback! Hope to serve you soon, and we will try our best to get 5/5 from you.

6/10 (普通)

Allison

カップルで旅行
The room didn’t look like the pictures online. Musty smell. It is clean & bathroom is newer update which I liked. Advertise a pool but it’s not open even tho it’s 90 degrees outside?! Office staff very nice.
2024 年 4 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear G & P Morse,Thank you for sharing feedback on your visit. We are extremely sorry to hear that your stay at our hotel could not satisfy you. We want to reassure you that your experience is not typical of what our guests receive. Regarding pool, it is mentioned that our pool is open from Memorial Weekend through Labor Weekend. You mentioned, it was 90 degrees outside but at night temperature drops down to 40s-50s. State of New Mexico does not allow us to open up our pool, if water temperature is below 70 degrees.

8/10 (良い)

Nona

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Nona,Thank you for staying with us and taking time to leave a 4-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

6/10 (普通)

Crystal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet peaceful.
2024 年 4 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you Crystal for staying with us and taking time to leave a positive feedback! Hope to serve you soon, and we will try our best to get 5/5 from you.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Helen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was courteous. Room was clean with perfect amenities,
2024 年 4 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you Helen for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Michelle

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very friendly, food was good and stay was comfy and quite. The only thing that I notice was the carpet, it had a smell. But other than that, everything was great.
2024 年 4 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you Michelle for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

8/10 (良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet place for a quick stay. Clean rooms.
2024 年 4 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you Ashley for staying with us and taking time to leave a positive feedback! Hope to serve you soon, and we will try our best to get 5/5 from you.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

8/10 (良い)

becky

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Didn’t have any issues. Other than I would not call this a hotel, but rather a motel. Your room exits to the outdoors. I didn’t notice this when I booked.
2024 年 4 月に 2 泊滞在
Seanからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear G & P Morse,Thank you for sharing feedback on your visit. We are extremely sorry to hear that your stay at our hotel could not satisfy you. We want to reassure you that your experience is not typical of what our guests receive.

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was nice.
2024 年 3 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you Robert for staying with us and taking time to leave a positive feedback! Hope to serve you soon, and we will try our best to get 5/5 from you.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Stacy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, nice place. Close to activities.
2024 年 3 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Stacy,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Carlos、North Richland Hills

.
2024 年 3 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Carlos,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

2/10 (非常に不満)

Jana

2024 年 3 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for sharing feedback on your visit. We are extremely sorry to hear that your stay at our hotel could not satisfy you. We want to reassure you that your experience is not typical of what our guests receive, and we are taking your comments very seriously. We will take all measures required to rectify the conditions in the hopes of having you back as a contented guest.

10/10 (非常に良い)

LIsa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cleanest freshest sheets ever!
2024 年 3 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Lisa,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

6/10 (普通)

Michelle

カップルで旅行
良かった点 : 清潔度
Heat was not on in the room when we arrived and it was 54 degrees in there. Water smells like sewer. Breakfast was not great - dried out eggs and half hard honey bun pastries. Just meh.
2024 年 2 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Michelle,Thank you for sharing feedback on your visit. We are extremely sorry to hear that your stay at our hotel could not satisfy you. We want to reassure you that your experience is not typical of what our guests receive, and we are taking your comments very seriously. We will take all measures required to rectify the conditions in the hopes of having you back as a contented guest.

6/10 (普通)

Jason

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
I felt the door was not terribly secure and listened to people setting car alarms. Overall average hotel with fantastic staff. Very nice folks.
2024 年 2 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Jason,Thank you for sharing feedback on your visit. We are extremely sorry to hear that your stay at our hotel could not satisfy you. We want to reassure you that your experience is not typical of what our guests receive, and we are taking your comments very seriously. We will take all measures required to rectify the conditions in the hopes of having you back as a contented guest.

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
Very loud noises from the road and somewhere within the hotel, made for a sleepless night. Also a very strong sewage smell outside. The girl at the desk was very nice and polite though
2024 年 2 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear guests,Thank you for sharing feedback on your visit. We are extremely sorry to hear that your stay at our hotel could not satisfy you. We want to reassure you that your experience is not typical of what our guests receive, and we are taking your comments very seriously. We will take all measures required to rectify the conditions in the hopes of having you back as a contented guest.

8/10 (良い)

Gwen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you Gwen for staying with us and taking time to leave a positive feedback! Hope to serve you soon, and we will try our best to get 10/10 from you.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Jordan

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check in and friendly staff. Room was clean and exactly what we needed for a night while on a road trip. And bonus points for being pet friendly
2024 年 2 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Jordan,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Sandy、Williamsville

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was an excellent for us in Roswell, NM. The property is clean, the staff was welcoming and friendly, and the location was ideal for our 2 night stay.
2024 年 1 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Sandy,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Rebecca

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
we would stay there again.
The hotel was clean, conveniently located in a great price.
2024 年 1 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Rebecca,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

4/10 (不満)

Tempal

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
I have stayed at this location exclusively every time I come home, and usually it is a very excellent place to stay. This trip, however, it was not so good. The ice machine was out of order, you had to go to the front desk every time you wanted ice. it’s just not really sanitary, to me, considering we’re still struggling with so many illnesses…and very inconvenient for guest and employees. Breakfast was subpar, sadly. Usually it’s really good. The AC/heater unit the buttons are worn off and I had a heckuva time trying to find out how to get the heat on. The clerk did say it was their down season, so maybe that was it.
2024 年 1 月に 4 泊滞在
Seanからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Tempal Killman,I am sorry for the inconveniences you had with your stay. But with freezing temperature we cannot operate our ice machine during winter. If you want to check hygienicity of ice handling we would have showed you if you would have asked. Also we have rotation breakfast menu. And what we have during peak season we also have same/similar menu for slow season. Except during slow season we cook everything in small batches. We did let you know upon checkin that if you need anything please ask us, but you did not ask for help.

10/10 (非常に良い)

Sherri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room was very clean and quiet. We had a dog and they placed us in a room which was easy to get in and out. We also received a 10% discount to the Mexican restaurant next door. It was delicious! The staff were very helpful and friendly. The outside ice maker was not working so the desk clerk went back to the kitchen to get us some ice. I would stay here again. 😃
2023 年 12 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Sherri,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Soledad

家族旅行
良かった点 : 清潔度、設備とサービス
2023 年 12 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Soledad,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

8/10 (良い)

Dorothy

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Our stay was very nice. The room was comfortable, quiet and clean. We were especially pleased that we had Direct TV and were able to watch the National Finals Rodeo!
2023 年 12 月に 2 泊滞在
Seanからの返信 (投稿日 : 2024 年 2 月 3 日)
Thank you Dorothy for staying with us and taking time to leave a positive feedback! Hope to serve you soon, and we will try our best to get 10/10 from you.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Seanからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Thomas,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Oscar

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Seanからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Oscar,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Edward

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was very clean. The owners take pride in keeping their hotel very clean. Sean and his staff and family are very friendly , welcoming and concerned that their guests are comfortable and satisfied!!
2023 年 11 月に 3 泊滞在

6/10 (普通)

Jorie

カップルで旅行
良かった点 : スタッフとサービス
Comfortable, pretty quiet and comfortable. A good place to stay for the price.
2023 年 11 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 11 月 25 日)
Thank you Jorie for staying with us! Please accept our sincere apologies for any inconveniences you had with your stay. Hope your next stay with us is soon and we will try our best to get 5/5 from you! Sorry for late reply.

10/10 (非常に良い)

Benjamin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy check in, and everything was clean.
2023 年 11 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Benjamin,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Belinda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Belinda,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Ron

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Ron,Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

8/10 (良い)

Alicia、Compton

良かった点 : 清潔度、施設のコンディションと設備
Bed too hard
2023 年 10 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Alicia,Thank you for staying with us! Please accept my sincere apologies for any inconvenience you had with your stay.

10/10 (非常に良い)

Shirley

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cleanliness abounds. Staff is beyond helpful and caring.
2023 年 10 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 11 月 1 日)
Thank you Shirley for staying with us and taking time to leave an outstanding feedback!Hope your next stay with us is just around the corner.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you Carol for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

8/10 (良い)

William

Good
2023 年 10 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you William for staying with us and taking time to leave a 4-star rating! Hope to serve you soon and we will try our best to get 5/5 from you.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

8/10 (良い)

Alberto

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you Alberto for staying with us and taking time to leave a 4-star rating! Hope to serve you soon and we will try our best to get 5/5 from you.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

4/10 (不満)

Joseph

ペット同伴の旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Most things were fine except the room reeked of cigarettes. Not good.
2023 年 10 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Joseph,Please accept my sincere apologies for the inconvenience you had with your stay. I can assure you that this is not the typical level of service that we provide here at Best Western El Rancho Palacio.

8/10 (良い)

James

ペット同伴の旅行, 出張, カップルで旅行
良かった点 : 設備とサービス
Very friendly staff, good breakfast easy access
2023 年 10 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 10 月 28 日)
Thank you James for staying with us and taking time to leave a positive feedback!Hope to serve you soon and we will try our best to get 5/5 ratings from you.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

6/10 (普通)

cynthia

良かった点 : 清潔度、スタッフとサービス
the water in the rooms tasted bad. had to buy water.
2023 年 10 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 10 月 28 日)
Dear Cynthia,Please accept my sincere apologies for any inconveniences you had with your stay. We get water from City of Roswell, and also we have two commercial softeners before water goes to rooms.

10/10 (非常に良い)

Jeffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was exceptionally friendly and welcoming. A minor leak with the shower is my only critique
2023 年 10 月に 3 泊滞在
Seanからの返信 (投稿日 : 2023 年 10 月 31 日)
Thank you Jeffrey for staying with us and taking time to leave a 5-star rating! Please accept my sincere apologies for any inconvenience you had with your stay. Will pass on your message to our maintenance team. Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 10 月 14 日)
Thank you for staying with us and taking time to leave a 5-star rating! Hope to serve you soon.Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!

8/10 (良い)

Terrence

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Better than expected
This place is an older motel with the doors facing parking lot and outside access. It is older but clean. Our room was decent and most important it was clean. It showed wear, caulk around tub etc, could be better, but it isn't a new building. I was actually surprised it was kept up as good as it is. The breakfast was typical eggs, sausage, waffles, cereals, oatmeal, rolls, donuts etc. which were good and plentiful. the area around was good and we felt safe there. There are also restaurants right next door and across the street.
2023 年 10 月に 1 泊滞在
Seanからの返信 (投稿日 : 2023 年 10 月 11 日)
Thank you Jess for staying with us and taking time to leave a positive feedback! Hope to serve you soon, and we will try our best to get 5/5 from you.Please accept my sincere apologies for inconveniences you had with your stay. All of our rooms have been fully remodeled in 2020 and our lobby-breakfast area in February 2023. Thank you for recommending Best Western El Rancho Palacio to future guests and travelers!