季節限定屋外プール

ハイアット ハウス ローリー ダーラム エアポートの口コミ

3 out of 5

口コミ

8.8

非常に良い

評価 10 - 1002 件の口コミ中 609 件が非常に良い" "
評価 8 - 1002 件の口コミ中 231 件が良い" "
評価 6 - 1002 件の口コミ中 82 件が普通" "
評価 4 - 1002 件の口コミ中 41 件が不満" "
評価 2 - 1002 件の口コミ中 39 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 1 月 18 日)
It's great your time at Hyatt House Raleigh Durham Airport was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience. Thanks again for the feedback!

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 1 月 12 日)
Thank you for taking the time to leave us this lovely rating! We're thrilled you enjoyed your time here with us at Hyatt House Raleigh Durham Airport so much! Please feel free to share more feedback with us regarding your stay. We look forward to sharing an even better experience with you soon. Thank you again! Have a great day!

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 1 泊滞在
JMからの返信 (投稿日 : 2021 年 12 月 17 日)
Dear Valued Hotel Guest, I am so pleased to hear that your recent stay at the Hyatt House RDU was a pleasant one. Our teams of service professionals are truly committed in providing a clean, crisp, and consistent guest experience each and every day. We are delighted to be able to serve you and yours in your time of need. Please feel free to reach out to us again in the future should your travels bring you back to the Raleigh / Durham area. Jason M.

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
駐車料金加算に注意
1ヶ月前の宿泊時同様今回も駐車場を利用していないにもかかわらず駐車場料金$7が加算されていた。今回はチェックアウト時確認し修正したが、前回は修正要請したもののさらに$7が加算され、再び修正依頼したが$7しか減額されてなく残金$7は泣き寝入り。しっかりレシートの確認とcard引き落とし両方の確認が必要。
2021 年 12 月に 1 泊滞在
JMからの返信 (投稿日 : 2021 年 12 月 7 日)
Dear Valued Hotel Guest, As an airport hotel we do have a daily parking fee of $7.00. I am pleased to read that your recent stay was a memorable one and look forward to your next upcoming stay. Jason M.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在
JMからの返信 (投稿日 : 2021 年 11 月 15 日)
Dear Valued Hotel Guest, we here at the Hyatt House RDU are delighted that your recent stay was a memorable one. Our teams of service professionals are truly committed to providing authentic "Southern Hospitality" at each and every opportunity. If I or any member of our team may be of service to you and yours in the future, please do not hesitate to reach out to us. All the best, and thank you again for taking the time to share your great guest stay with us. Jason M.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在
JMからの返信 (投稿日 : 2021 年 11 月 11 日)
Dear Valued Hotel Guest, I wanted to say a quick thank you for selecting our property and for sharing your great stay with us. I am pleased to see that we exceeded your expectations while you were visiting in the RTP area. Although we are somewhat off the beaten path in Perimeter Park we have carved out a nice spot in the local area. I look forward to the opportunity to share your great comments with our teams to showcase what a great guest stay looks and sounds like. Jason M.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 3 月に 2 泊滞在
JMからの返信 (投稿日 : 2021 年 3 月 10 日)
Dear Valued Hotel Guest, I am so pleased to hear that your recent stay at the Hyatt House RDU was a pleasant one. Our teams of service professionals are truly committed in providing a clean, crisp, and consistent guest experience each and every day. We are delighted to be able to serve you and yours in your time of need. Please feel free to reach out to us again in the future should your travels bring you back to the Raleigh / Durham area.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔、フレンドリー、快適
近くにコロナの対策もしっかりしていて日本食の外食レストランもあり室内にキッチンもありロングステイには最適 スタッフも宿泊ゲストもとてもフレンドリー
2020 年 11 月に 3 泊滞在
JMからの返信 (投稿日 : 2020 年 11 月 29 日)
Dear Valued Hotel Guest, I wanted to say a quick thank you for selecting our property and for sharing your great stay with us. I am pleased to see that we exceeded your expectations while you were visiting in the RTP area. Although we are somewhat off the beaten path in Perimeter Park we have carved out a nice spot in the local area. I look forward to the opportunity to share your great comments with our teams to showcase what a great guest stay looks and sounds like

8/10 (良い)

Kathleen、Wayne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Parking is avaliable but costs $10 per day. Ours was comped since our room wasn't ready an hour after check in time. We were alsi upgraded which was good except I didn't want my sister to have to sleep on a pull out couch. The tvs hace Chromecast which was an excellent addition. AC came and went. We didn't complain since we didn't want to have engineers in the room. Housekeeping yelled up and down the hall to each other. Bathroom was not equipped with a fan. Many small things wrong.
2024 年 5 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Kathleen, thank you for sharing your experience. It's great to know you appreciated the Chromecast feature in the TVs and were happy with the room upgrade. We regret that certain aspects didn't meet your expectations, like the AC and the interaction of our housekeeping team. Your feedback about the bathroom and other concerns has been noted. We hope you'll consider giving Hyatt House Raleigh Durham Airport another opportunity to provide a more seamless stay in the future.

10/10 (非常に良い)

Caroline

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast was very good and tasty.
2024 年 5 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Caroline, we're simply delighted you enjoyed the breakfast at Hyatt House Raleigh Durham Airport. It's always a pleasure to provide delicious and satisfying meals for our guests. Please consider us for your future travels.

10/10 (非常に良い)

Amod

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was close to the wedding venue, so nice facility and convenient location.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Amod, thank you for your positive comments. We're delighted Hyatt House Raleigh Durham Airport could provide a conveniently located and pleasant stay during your visit for the wedding. We hope to have the opportunity to welcome you back.

10/10 (非常に良い)

larry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property. We paid for parking per the desk clerk but found out next day they do not charge for parking if you are taking part in an event (there for a wedding). Was told by clerk they would reverse charges. That was a week ago - it has not happened yet.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Kevin

2024 年 5 月に 2 泊滞在

8/10 (良い)

Barron

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Make sure you get a code from the front desk for parking so you don’t have to pay for parking if you don’t theirs a possibility that you can get towed
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 3 日)
Barron, thank you for taking the time to share your review. At Hyatt House Raleigh Durham Airport, we aim to provide clear instructions for amenities like parking to ensure a seamless stay. Your advice is invaluable and we'll focus on enhancing communication in this area. We appreciate your feedback and hope to welcome you back in the future.

10/10 (非常に良い)

Sergio Eduardo

良かった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Sergio, thank you for your superb rating! It's wonderful to see you enjoyed your time at Hyatt House Raleigh Durham Airport. We hope to have the opportunity to welcome you back soon.

10/10 (非常に良い)

Malachi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the mini kitchenette and also the fact that they program the tv to your name before you get there
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 30 日)
Malachi, it's gratifying to read your appreciation for the personalized touches at Hyatt House Raleigh Durham Airport, from the pre-programmed TV to the convenience of the mini kitchenette. We aim to exceed expectations and create memorable stay experiences. See you soon on your next visit!

8/10 (良い)

Michele

良かった点 : 設備とサービス
Close to airport, had shuttle, bar open in evenings,
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
Michele, thank you for sharing your positive feedback. We're delighted to hear that you appreciated Hyatt House Raleigh Durham Airport's proximity to the airport and the convenience of our shuttle service. It's also great to know that our evening bar service added to your enjoyment. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Tracey

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Tracey, your high rating speaks volumes about your stay at Hyatt House Raleigh Durham Airport. It's delightful to learn that we were able to provide an exceptional visit for you. Our team is eager to host you again, hoping you'll make more unforgettable memories with us.

10/10 (非常に良い)

Mandi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel was clean, good options for breakfast, friendly staff. The area around is limited as far as stuff to do.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 17 日)
Mandi, it's wonderful to hear that you enjoyed your stay at Hyatt House Raleigh Durham Airport. We are elated that you found value in our cleanliness, diverse breakfast options, and the friendliness of our team members. While our location may be less bustling, it does offer a certain tranquility many appreciate. We look forward to hosting you again.

8/10 (良い)

Andrew

良かった点 : 設備とサービス
Location and breakfast
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
Andrew, it's delightful to hear that you appreciated the Hyatt House Raleigh Durham Airport's convenient location and our breakfast offerings. We hope to have another opportunity to serve you even better during your future visits.

10/10 (非常に良い)

crystal

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean location
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Crystal, it's wonderful to hear you enjoyed the cleanliness at Hyatt House Raleigh Durham Airport. We strive to maintain a spotless environment and we're delighted you noticed our efforts. We hope to welcome you back in the near future.

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The only issue I have is that they’re charging $10 to park in a general parking lot.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 6 日)
Mark, it's great to hear that you've had a positive experience at Hyatt House Raleigh Durham Airport. We appreciate your feedback on the parking fees, as we aim to create the most accommodating environment for our guests. Your insights help us continue to improve and we look forward to welcoming you back in the future.

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was exactly as advertised. I had no issues with my room or staff
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Robert, thank you for choosing Hyatt House Raleigh Durham Airport and sharing your positive feedback. We're delighted to know the hotel met your expectations and our team members delivered excellent service. We look forward to welcoming you back on your next visit to Raleigh Durham. Safe travels!

10/10 (非常に良い)

Joseph

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for taking the time to leave this wonderful rating, Joseph! We hope to see you again soon at Hyatt House Raleigh Durham Airport so we can share yet another amazing experience!

10/10 (非常に良い)

Amit

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 13 日)
Thanks, Amit! It's outstanding your time at Hyatt House Raleigh Durham Airport was fantastic. We can't wait until your next visit!

10/10 (非常に良い)

Ron

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 24 日)
Ron, thank you for your kind words. We're thrilled you had an enjoyable stay at Hyatt House Raleigh Durham Airport. We look forward to welcoming you back for another positive experience.

10/10 (非常に良い)

Carol、Raleigh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall we had a great stay. The room was very spacious and had al kinds of amenities that we wish we could have stayed longer to enjoy. The only issue we had was our toilet. It kept running and when e pulled the top off it was due to an old chain/pulley combination that had broken off and the chain itself was caught under the flap allowing some of the water to go out slowly. Just when we thought it had filled up moments later it was filling back up. In the grand scheme of things, it did not disturb our stay-cation and we let the front desk know upon check out.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 23 日)
Carol, your positive vibes about Hyatt House Raleigh Durham Airport are greatly valued. We're glad to hear you found the room spacious, equipped with plenty of features. We appreciate your understanding regarding the bathroom fixture issue and value your communication about this concern upon checkout. We continuously strive to upkeep our facilities for your maximum comfort. Please visit us again to explore our amenities more, the next time your travel plans bring you our way.

10/10 (非常に良い)

Shona、San Diego

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was clean & friendly staff. Made for a comfortable stay.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 19 日)
Shona, it's great to hear that you found the Hyatt House Raleigh Durham Airport to be well-kept and our team members friendly. We're delighted to know that these elements contributed to your comfortable stay. Come back soon for another enjoyable experience.

10/10 (非常に良い)

Kalyn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was so beautiful and clean!
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 6 日)
Kalyn, thank you for your wonderful review! We're thrilled to know that you appreciated the aesthetic appeal and cleanliness of the Hyatt House Raleigh Durham Airport. Your kind comments will surely inspire our team members to maintain their high standards. We can't wait to serve you again on your next trip.

8/10 (良い)

kat

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice property & helpful staff
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 25 日)
Kat, thank you for choosing the Hyatt House Raleigh Durham Airport. We're pleased to hear you found our property appealing and our team members helpful. We hope to welcome you back soon!

10/10 (非常に良い)

Sarah Casale

小さなお子様連れの家族旅行
Everything about this stay was wonderful- except it wasn’t disclosed prior that it’s paid parking- $10/day.
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Sarah, it's truly delightful to hear that you had a wonderful experience at Hyatt House Raleigh Durham Airport. We appreciate your feedback regarding the parking information, and we'll certainly make efforts to ensure this is communicated clearly in the future. We hope your overall experience was positive and are looking forward to welcoming you back.

8/10 (良い)

Jasmine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 21 日)
Jasmine, we're glad to hear you enjoyed your stay at Hyatt House Raleigh Durham Airport. Your high rating is greatly appreciated. We hope to provide a five-star experience on your next visit. Warm regards.

2/10 (非常に不満)

Kenya

家族旅行
気になった点 : スタッフとサービス
The First, Worst, and Last experience ever with this hotel! I wouldn’t dare recommend any family or friends to stay here!
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 19 日)
Kenya, we're genuinely disheartened to hear about your experience. It's concerning that your stay did not live up to expectations, as we strive to provide a positive experience for all who choose our establishment. We're committed to continuous improvement, and your feedback is a crucial part of that process. We hope to have a chance to deliver a better experience if you choose to visit us in the future.

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 19 日)
Joseph, it's wonderful to hear that you had a positive experience at the Hyatt House Raleigh Durham Airport. We sincerely thank you for taking the time to rate us and we do hope to welcome you back in the near future.

10/10 (非常に良い)

GERALD

家族旅行
良かった点 : 清潔度、客室の快適度
Smooth and especially friendly reception !
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you for sharing your perfect rating with us, Gerald!It's wonderful to see how much you appreciated your time at Hyatt House Raleigh Durham Airport! We want everyone to feel right at home at Hyatt House Raleigh Durham Airport. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 (非常に良い)

YUMI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 18 日)
Yumi, thank you for leaving us a 10 out of 10 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hyatt House Raleigh Durham Airport!

10/10 (非常に良い)

Devoris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 17 日)
Devoris, thank you for your stellar feedback regarding Hyatt House Raleigh Durham Airport. We're thrilled you had an exceptional experience. Your wonderful rating speaks volumes, and we can't wait to welcome you back.

6/10 (普通)

Raj

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Room smelled kind of musty,
2024 年 2 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 12 日)
Raj, we regret to know about the unpleasant smell you experienced. Keeping our rooms fresh and clean is of significant importance to us. We're committed to addressing this based on your feedback. We trust that future stays will meet your expectations.

10/10 (非常に良い)

Heather

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are so nice and the staff was very helpful and very nice
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 7 日)
Heather, it's fantastic to hear that you enjoyed your stay at Hyatt House Raleigh Durham Airport. We're delighted to know you appreciated the quality of our rooms and the service provided by our helpful and friendly team members. We look forward to serving you again in the future.

2/10 (非常に不満)

MAGAN

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 設備とサービス
It was a surprise that parking need to be paid in a place like Raleigh where all other hotels offer complimentary parking … no water bottles provided in the room . Very basic amenties … breakfast was ok .
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 5 日)
Magan, your feedback is truly valuable to us. It seems like there were aspects of your stay that didn't fully meet your expectations. We take note of your comments about parking and the amenities in the room. Additionally, we're glad to know our breakfast met your approval. Your thoughts will guide our ongoing efforts to improve our service. We hope that you will afford us another opportunity to create a more satisfying experience.

8/10 (良い)

Sharmaine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location convenient to airport and other amenities. The downside the owner of the parking lot charges for parking to hotel guests. If you're paying for a room already why should you have to pay for parking.
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 2 日)
Sharmaine, thank you for taking the time to share your impressions about Hyatt House Raleigh Durham Airport. We're glad to hear that you found our location convenient for your travel needs. We understand your concern regarding additional parking charges. Though we don't operate the parking facilities, we continuously work with the owners to create the most agreeable set-up for our guests. We appreciate your understanding and we look forward to hosting you again in the future.

10/10 (非常に良い)

Angela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 30 日)
Thank you for the 5 out of 5 rating, Angela!We're thrilled to see how much you enjoyed staying at Hyatt House Raleigh Durham Airport. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 (非常に良い)

susan

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 24 日)
Susan, it's delightful to hear that you had a 5-star experience at Hyatt House Raleigh Durham Airport. We take pride in providing exceptional service and positive guest experiences. Looking forward to the opportunity to host you again soon. Safe travels!

10/10 (非常に良い)

Md

2024 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 11 日)
Md, thank you for your top rating! It's truly heartening to know you enjoyed your experience at Hyatt House Raleigh Durham Airport. We're keenly looking forward to welcoming you back.

10/10 (非常に良い)

Jan

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
The both of the receptionists were friendly, knowledgeable about hotel point services and helpful. I was told more about the point system here than and of the numerous Hyatt we visited.
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 20 日)
Jan, it's wonderful to hear you found our reception team at the Hyatt House Raleigh Durham Airport to be friendly and knowledgeable, especially concerning our point services. We always strive to provide our guests with comprehensive insight into our system. It seems like our team was able to achieve this during your stay. We appreciate your lovely feedback and look forward to welcoming you back to our hotel soon.

10/10 (非常に良い)

Jacob P

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 20 日)
Jacob, it's wonderful to read your high rating for the Hyatt House Raleigh Durham Airport. Our goal is to create memorable experiences for our guests and we're pleased we hit the mark during your stay. We hope to have the opportunity to welcome you back in the future. Safe travels!

10/10 (非常に良い)

Phylicia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One of the best places I have stayed with!
The staff were friendly and wonderful. The breakfast was amazing and my room was clean, neat and I felt like I was in my own bedroom at home. The only thing I didn't like which was out of the hotel's control was parking. The hotel does not own the parking lot. With that being said you do have to pay for parking. I stayed 2 nights and paid $20 which was expensive but it could be for someone who stays longer.
2024 年 1 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 17 日)
Phylicia, it's heartening to hear that you found Hyatt House Raleigh Durham Airport to provide the comforts of home, paired with a friendly team of colleagues and splendid breakfast. We understand the parking situation might have been a bit of a surprise and appreciate your understanding concerning the circumstances. We look forward to your return and another opportunity to make your stay as pleasurable as possible.

8/10 (良い)

Kimi

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 12 日)
Kimi, thank you for your rating! At Hyatt House Raleigh Durham Airport, we consistently strive to meet and exceed expectations. We're glad to know that your stay was enjoyable and hope to welcome you back in the near future. Safe travels!

6/10 (普通)

Demetrics L、MIAMI

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Thank you for taking the time to share your feedback, Demetrics.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

8/10 (良い)

Ambreen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 1 月 13 日)
Ambreen, thank you for taking the time to rate Hyatt House Raleigh Durham Airport. We appreciate it and hope you had a positive stay. We look forward to welcoming you back for an even greater experience next time.