Thank you for your review. We hope to see you again.

Dear MasatoDear MikeThank you for your feedback. We are happy you enjoyed your stay and look forward to welcoming you again soon!Kind regards,Nina MarcouxFront office assistant Manager

Dear Mr. Okuno, We are sorry that your stay was not up to your expectations. We would greatly appreciate the opportunity to discuss your experience furthermore directly and review the charges for the minibar. You may reach out directly at your convenience.Kind regards,

Dear Mikako,Thank you for your feedback. We are sorry you encountered some issues during your stay regarding the heating system. Your comments are very important as they help us to consistently improuve our services. Kind regards,

Thank you for the great score of 10/10!

Dear Carol, Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your stay at our hotel and appreciated its proximity to historical sites and the picturesque St. Lawrence River. We strive to provide a memorable experience for all our guests, and we're thrilled that you found our location convenient and beautiful. We hope to welcome you back for another unforgettable stay in the future!Kind regards, Marisa

Bonjour, ¡Estamos encantados de que su estadía en el hotel haya sido tan placentera! Su descripción realmente hace que uno quiera venir a descubrir este lugar mágico. Muchas gracias por sus amables palabras y esperamos tener el placer de darle la bienvenida nuevamente muy pronto!Marisa

Thank you very much Donald for the great score. We hope to see you again very soon.

Dear Lorne, Thank you for your wonderful feedback! We're thrilled to hear that you had the best stay ever with us.Providing exceptional experiences is at the heart of what we do, and we're delighted that we exceeded your expectations. Your satisfaction is our utmost priority, and we're grateful for the opportunity to have made your stay memorable.We look forward to welcoming you back for another exceptional stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards,Marisa

Dear Izar, Thank you for expressing interest in the rich history of our establishment. Our hotel, Fairmont Le Château Frontenac, holds a storied past that spans over a century.We take pride in providing modern comforts and unparalleled service to our guests. We invite you to explore more of our fascinating history during your next visit, and we look forward to welcoming you back to Fairmont Le Château Frontenac.Warm regards,Marisa

Dear Fredrick, Thank you for your glowing review! We're thrilled to hear that you had an amazing experience at our hotel and found it conveniently located. It's fantastic to know that you enjoyed the diverse culinary options nearby and were treated to great views during your stay.Receiving a perfect score of 10/10 from you means the world to us! We're honored to have exceeded your expectations and provided you with a memorable stay. Your kind words inspire us to continue delivering exceptional service to all our guests.We can't wait to welcome you back for another outstanding experience at our hotel!Warm regards,Marisa

Dear Janis, Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay at our iconic hotel and found it beautiful, unique, and steeped in history. It's wonderful to know that you had the opportunity to savor breakfast with a view from the Dufferin Terrace and that you appreciated the charm of your corner room.We apologize for any inconvenience caused by the in-room safe not functioning properly. Rest assured, we'll address this issue promptly to ensure it doesn't occur in the future.As a historic landmark, our hotel naturally attracts many visitors, and we understand that this bustling atmosphere may not be to everyone's preference. Nonetheless, we're glad you were able to appreciate the vibrant ambiance during your stay.Thank you once again for choosing to stay with us. We hope to welcome you back soon for another memorable experience.Warm regards,Marisa

Dear Joozer, Thank you for taking the time to provide us with feedback following your recent stay. We appreciate your honest assessment, and we're sorry to learn that our breakfast fell short of your expectations.Your comments are important to us as we continuously strive to improve our offerings and enhance the overall guest experience. Rest assured, we will take your feedback into consideration as we review and refine our breakfast options.If you have any additional insights or suggestions you'd like to share, please feel free to reach out. We are committed to ensuring that all aspects of your stay meet or exceed your expectations, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future.Warm regards,Marisa

Thank you so very much for the great score Timothy.

Thank you Marc adrian for the great score.

Dear John, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the beauty and location of the hotel.We sincerely apologize for any inconvenience you experienced regarding the size of your room and bathroom. We understand that spacious accommodations are important for a comfortable stay, especially at our price point. Your comments regarding the size and layout are duly noted, and we will certainly take them into consideration as we strive to enhance our guests' experience.We appreciate your valuable feedback, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,Marisa

Thank you so much Carol for taking the time to write this review. We are delighted to hear you enjoyed your stay.

Bonjour Rodrigo, thank you very much for the great score. We hope to see you again very soon.

Thank you so very much Bradley for the great score.

Dear Omid, Thank you for your fantastic feedback! We're thrilled to hear that you had an amazing stay with us and that you highly recommend our hotel. Your recommendation means a lot to us, and we can't wait to welcome you back for another wonderful experience!Kind regards, Marisa

Dear Melissa, We greatly appreciate your kind words! It brings us immense joy to hear that you enjoyed your last stay with us. Your feedback is very valuable, and we can't wait to have the pleasure of welcoming you back again soon!Kind regards, Marisa

Dear Thomas, Thank you for sharing your feedback with us. We're thrilled to hear that you appreciated the legendary status and grandeur of our hotel, as well as our unbeatable location in the heart of Quebec City. We're delighted that you embraced the spirit of "go big or go home" during your stay with us.We look forward to welcoming you back in the future.Kind regards, Marisa

Dear Elizabeth, Thank you for sharing your feedback with us following your recent stay. We're delighted to hear that you enjoyed your visit overall.Your comments regarding updating and additional amenities are valuable to us as we continuously strive to enhance our guests' experiences. We will take your suggestions into consideration as we plan for future improvements.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,Marisa

Dear James, Thank you so much for your glowing feedback! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another 5-star stay!Kind regards, Marisa

Dear Patrick, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that your experience with us exceeded your expectations and that our staff provided excellent service throughout your stay. We truly appreciate your kind words and hope to welcome you back to our hotel in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind regards, Marisa

Thank you very much for the great score Gabriel

Thank you so very much Zachary for taking the time to write this review. We are thrilled to learn you enjoyed your time here.

Thank you very much for the review. We are also very thankful about your feedback. We would be very happy to clarify a few details privately regarding your room.

Dear Bill,Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a wonderful time, especially enjoying the area surrounding our hotel. We take great pride in our location and are delighted that it added to your overall enjoyment.Your feedback regarding the Chateau's pricing and room size and quality is duly noted. We continuously strive to provide exceptional value to our guests, and we'll certainly take your comments into consideration as we work to enhance our offerings.Thank you for recommending us despite these concerns. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,Marisa

Dear Pauline, Thank you for sharing your feedback with us! We're thrilled to hear that your experience with us was up to your expectations. It's our goal to provide our guests with unforgettable experiences, and we're delighted to know that we could contribute to making your stay special. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know.Warm regards,Marisa

Dear Michael,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay in our beautiful city. It's wonderful to know that you were happy with your room, and that our staff were able to provide courteous and friendly service throughout your stay.We would be delighted to welcome you back for another memorable stay in the future. Please don't hesitate to reach out if there's anything we can assist you with in the meantime.Warm regards,Marisa

Bonjour Ashton. We are very sorry to hear your stay felt short of your expectation. We would be very happy to discuss with you privately to get more detail.

Chère Lise, Nous vous remercions pour votre rétroaction. Nous demeurons à votre entière disposition advenant que vous souhaitiez fournir davantage de détails sur votre séjour parmi nous.Cordialement, Marisa

Thank you very much Anne for the great score. We are delighted to hear you enjoyed your time at Fairmont Le Chateau Frontenac and in Quebec City. We hope to see you again very soon.

Dear John, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us at the hotel. If there's anything we can do to make your next visit even more wonderful, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind regards, Marisa

Thank you Lisa for the great score. We are very happy to hear your stay went well. Looking forward to hosting you again.

Dear James, Thank you for your kind words about our team! We're glad to hear that you received excellent service from our housekeeping staff. However, we apologize for any cleanliness issues you encountered during your stay. Your feedback regarding the need for a deeper clean in certain areas of your room is valuable to us, and we'll ensure that it's addressed promptly.As an historic building, we understand the importance of maintaining high standards of cleanliness and upkeep. Your recommendation means a lot to us, and we're grateful for your support. We hope to have the opportunity to welcome you and your friends back again soon for another enjoyable stay in Quebec City!Kind regards, Marisa

Dear Colleen,Thank you for taking the time to share your feedback! We're delighted to hear that you had such a wonderful experience at Fairmont Le Chateau Frontenac. It's fantastic to know that you found the property stunning, the location gorgeous, and the customer service outstanding. We're glad you enjoyed your beautiful room as well. We hope to welcome you back for another memorable stay in the future!Kind regards, Marisa

Dear Zhi Yan,Thank you very much for the great score. We delighted you enjoyedy your stay and look forward to welcoming you again soon.Kind regards, Marisa

Dear Frederic, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our service impeccable. It's always a delight to hear that our guests appreciate the charm of the Old City and our central location. We hope to welcome you back again soon for another memorable experience!Kind regards, Marisa

Dear Deborshi, I'm sorry to hear that you felt the experience didn't match the price you paid. Your feedback is valuable, and we'll definitely take it into consideration as we strive to improve. If there's anything specific you think we could do better, we'd love to hear it!Kind regards, Marisa Maurice, Front Office Assistant Manager

Thank you so much Elizabeth for the great score. We are looking forward to greeting you again very soon.

Thank you Kyhana for taking the time to score us. We would be very happy to discuss with you about your stay how to see how we could improve on for your next stay.

Thank you very much Laura for the great score. We hope to see you again very soon !

Thank you so very much Jin hee for the great score.

Bonjour Sherri, Nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nous ! Merci d'avoir choisi notre établissement pour votre expérience. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Cordialement, Marisa

Merci beaucoup pour la bonne note. Nous espérons vous revoir très bientôt.

Thank you so much for taking the time to write this review. We are very happy that you enjoyed your time at our restaurant. I do apologise for the drilling noise. We would be very happy to get the chance to discuss privately and in more details about your stay.